Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent support and staff
William Davis have been incredibly helpful in sorting out our bathroom and carpets.
Ricky Martin has been exceptional in supporting with all matters so thank you so much!
Ben · 26 August 2026
Agent replied · 10 October 2026
Hi Ben,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that the issues you faced were identified and resolved quickly. We will make sure we pass your comments onto Ricky and the Customer Service Team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe have been looking at the Radcliffe…
We have been looking at the Radcliffe on Trent housing development for about 3 years and each time that I have gone in for a chat, the staff at William David have been very helpful with advice, knowledge and guidance. We recently put a deposit down for a new build only to have a house on the development come onto the market which we have gone for instead. William Davis and Stephanie have been very understanding and she is still made herself available to answer any questions that I have had
Graeme · 15 July 2026
Agent replied · 10 October 2026
Hi Graeme,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that the team have been helpful and have guided you throughout your home-buying journey. We will make sure we pass your kind comments onto Steph and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotMany thanks to Ricky and Mike for…
Many thanks to Ricky and Mike for sorting out our creaky flooring. Issue quickly and accurately identified, then repaired to a high standard, despite the challenge of working in very hot and humid conditions.
Trefor · 26 June 2026
Agent replied · 10 October 2026
Hi Trefor,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that the issues you faced with flooring were identified and resolved quickly. We will make sure we pass your comments onto Ricky, Mike and the Customer Service Team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotKayalvili review
The sale consultants both Nikki and Naomi were extremely helpful and they were guiding us throughout this journey of purchasing our new home.They couldn’t have been more helpful.We are really satisfied with their service
Nathu · 24 June 2026
Agent replied · 10 October 2026
Good morning Nathu,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you've felt supported throughout the journey. We will make sure we pass your comments onto Naomi, Nicky and the team at Thorpebury in the Limes.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotDebby was absolutely amazing!
Debby at Houlton was absolutely amazing!! We were first time buyers and she made everything so easy. She’s been very responsive to everything and any questions we’ve had and been so supportive. We truly couldn’t have gone through this process without her. Thank you!!
Ellie · 4 April 2026
Agent replied · 30 May 2026
Hi Ellie,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotA massive thank you to William Davis…
A massive thank you to William Davis Homes and Davison Law for making my relocation back to Nottingham so incredibly easy and enjoyable when it should be a stressful time. My biggest thanks goes to Claire and Steph on the Sales team at Radcliffe on Trent… they could t have done anymore for me to sell the house and the area and of course the William Davis company. Even the little touches like a bottle of champagne in the fridge when you move and the flowers after two weeks… just touches that make all the difference….I am nearly two
Months in and have t found a single issue and the little ones I have are dealt with in no time at all… amazing service..can’t thank the whole team and their associates with the legal side enough… so yes will be recommending William Davis to all my clients all 10,000 of them and singing their praises to everyone … thank you
Gary · 2 July 2026
Agent replied · 10 October 2026
Hi Gary,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you would recommend us. We will make sure we pass your comments onto Claire, Steph and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
Trustpilot"Big thanks to Mandy and the team for…
"Big thanks to Mandy and the team for all their support. They’ve been very helpful, clear, and always there when we needed something. We really appreciate everything they’ve done for us. Garendon park, Loughborough
Fs · 11 June 2026
Agent replied · 21 March 2026
Good morning,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you've felt supported throughout the journey. We will make sure we pass your comments onto Mandy and the team at Garendon Park.
Kind regards,
William Davis
★★★★★ 4/5
TrustpilotOne week into our new home
One week into our new home and we are beginning to get settled.
The process of getting to this stage has not been without it's difficulties, mainly delays by solicitors. However, throughout, the two William Davis Sales Consultants have been really helpful, supportive, informative and encouraging.
We've felt rather bombarded by the volume of detailed information about the house provided by William Davis in the first few days - all a bit overwhelming but will all no doubt be useful stuff!
Early days, but at the moment we're very happy with the new home.
Peter · 21 June 2026
Agent replied · 10 October 2026
Hi Peter,
Thank you for taking the time to leave a review, we really appreciate it.
We're delighted to hear that, despite some challenges along the way, you've had a positive experience and felt supported throughout your journey. We appreciate that the amount of information provided during the first few days can feel a little overwhelming, but we hope it proves useful as you continue to settle into your new home. It's wonderful to hear that you're happy with your home so far, and we wish you many happy years there.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotExcellent customer service experience
We are currently looking into houses with William Davis Homes and the customer service has been wonderful. Bev has been so helpful and has ensured to touch base with us regularly which has been much appreciated. We look forward to continuing our home search with them in the new year!
Diljit · 13 December 2025
Agent replied · 23 December 2025
Hi Diljit,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Bev at Westwood Park.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe’ve only been in 10 days but we love…
We’ve only been in 10 days but we love our new home. Despite our chain taking a long time, Rebecca was very helpful, continuing to support our move and help us find out updates on the chains progress.
Natasha · 10 March 2026
Agent replied · 21 March 2026
Hi Natasha,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Rebecca and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
Trustpilotkelly at reception
I just want to say a big thank you to Kelly the lady that was in reception a year ago i can’t believe she’s not working for you anymore she was the best person ever!! she was very helpful and couldn’t do enough for us she’s the reason we bought our house she went up and beyond nothing was any bother to her she helped us tremendously always there at the end of the phone and in person when needed it makes me want to leave lace fields because she’s not here it’s sad she’s not with you anymore i talk to a lot of neighbours and they all miss her it won’t be the same without her
Mr · 16 December 2024
Agent replied · 22 December 2024
Hi Nicholas,Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that Kelly was so helpful throughout the buying process.We hope you enjoy your new William Davis home for many years to come.Kind regards,William Davis
★★★★★ 5/5
TrustpilotNothing but positive things to say…
Nothing but positive things to say about William Davis Homes. Right from the first visit to Buttercup Fields, Nicky was welcoming, helpful and supportive throughout the process through to completion. Due to my situation I needed to move in as soon as possible and everyone worked really hard to make it happen and I’m over the moon with the time frame everything happened in. Thank you to all involved at William Davis and I can’t recommend them highly enough!
Simon · 12 December 2024
Agent replied · 22 December 2024
Hi Simon,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Nicky and the team at Buttercup Fields.Kind regards,William Davis
★★★★★ 1/5
TrustpilotTerrible workmanship, houses thrown up and no aftercare or concern
We moved into our WD house 7 years ago on Skylarks in Chesterfield. Over the time we have been in the house we have found several examples of shoddy workmanship, from a leaking roof due the lead flashing not been sealed, poor quality appliances, uneven garden that is unusable between Oct and May because it is like a swamp! Cheap materials throughout that need replacing after a couple of years, narrow driveways that don’t even give enough room to get in and out of the car, I could go on.
Marie · 30 March 2026
Agent replied · 30 May 2026
Hi Marie,
Following the recent review by the NHBC, the matter was deemed as not valid. We’re sorry to hear that you’re disappointed with the outcome. However, we value your feedback and appreciate you taking the time to share your concerns. Please feel free to contact our customer services team directly if you would like to discuss this further.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotMoving to Lace Fields development in Ruddington
We moved to Lace Fields on 29th July after looking at the site for around a year and changing our target house from a semi to a detached with a garage. We are so grateful to the lady in the sales office, Kelly Rudkin, who was brilliant with us from the moment we showed an interest. She was helpful, informative and very patient and we couldn’t have done it without her. Unfortunately, Kelly was in hospital when we moved in so we didn’t get to share our joy with her.The service from Wm.Davis since we moved in has been great. Like any new home, there were some small snags and these were dealt with quickly and efficiently and to our satisfaction.We cannot praise Wm.Davis enough and we are so happy with our new home on this great development.
John · 20 October 2024
Agent replied · 25 October 2024
Hi John,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Kelly and the team at Lace Fields.Kind regards,William Davis
★★★★★ 5/5
TrustpilotWilliam Davis…
recently purchased a home through William Davis, and we are highly delighted and satisfied with your service. From the beginning, you explained everything about the home very clearly, and your inputs were much appreciated. I would also like to extend a special thanks to Bev, she has always been helpful whenever we had any questions or issues.I also want to acknowledge the excellent after-sales service we’ve received. Although we have encountered some issues with the house, your team has addressed them quickly and efficiently.Thank you again for your support!
Nive · 16 October 2024
Agent replied · 25 October 2024
Hello,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.Kind regards,William Davis
★★★★★ 5/5
TrustpilotJules at Lime Gardens
I recently purchased a new build house from William Davis Lime Gardens development and I couldn't be more delighted. What truly stood out to me was the fantastic support from the William Davis team. Jules was incredibly helpful and attentive, guiding me through the entire process with patience and expertise. She was always available to answer my questions and offered valuable insights that made the experience so much easier. It's clear that Jules prioritises customer service and satisfaction.Overall, I highly recommend William Davis for anyone looking to buy a new build home. Their commitment to excellence and customer care is truly remarkable and I am grateful to Jules for the amazing experience I had!
J · 16 October 2024
Agent replied · 25 October 2024
Good Morning,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Jules and the team at Lime Gardens.Kind regards,William Davis
★★★★★ 5/5
TrustpilotPrince’s Place
I have recently moved into a house on the Prince’s place development and am so impressed with William Davis. I have had three new builds before and William Davis are by far the most well built and the quality of the interior is amazing - we absolutely love our new home. I would also like to mention how wonderful the staff are, always so happy to help and go above and beyond. Marie has been absolutely tremendous from start to finish, nothing is too much trouble, she has repeatedly gone out of her way to help make the process as seamless as possible, keeps in regular contact with updates and so attentive and caring. Cannot recommend Marie or William Davis enough!!
Naomi · 24 September 2024
Agent replied · 25 October 2024
Good Morning Naomi,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Marie and the team at Prince's Place.Kind regards,William Davis
★★★★★ 5/5
TrustpilotWe have recently moved in to a brand new William Davis home
We have recently moved in to a brand new William Davis home - the entire process from start to finish has been excellent - from the sales team (Rebecca, Claire and Stephanie) to Shaun the site manger. The house is finished to the absolute highest standard and the onsite team are constantly on hand for any issues or questions we might have, we reserved our house in December and used the part exchange offer which has allowed us to move in to our lovely new family home at the end of February. Thank you to everybody from William Davis who has helped us on our journey to our new home.
Cara · 8 March 2026
Agent replied · 21 March 2026
Hi Cara,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Rebecca, Steph, Claire and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 1/5
TrustpilotJust be very careful with this company.
Just be very careful with this company.They promise the world in their glossy brochures - “When it comes to imagining your ideal home, let your ,dreams become reality at William Davis Homes’ exclusive Scholars’ Court development in Warwickshire.The award-winning housebuilder has spared no expense in order to meet your every need and provide your every comfort at this exclusive development of 22 prestige homes.At Scholars’ Court, William Davis Homes brings you the best buying experience, the best home and the best address. The high-spec features of each property, along with the impressive, landscaped surroundings, make these homes a must-have”Reality is a millions miles from such promises. Build quality and external landscaping has been an ongoing joke.
Derek · 16 September 2024
Agent replied · 24 August 2024
Hi Derek,Thank you for taking the time to leave a review. We're sorry to hear that you're unhappy with your experience.If you can email us at customerservices@williamdavis.co.uk with some additional information, we will ensure this is fed back to the relevant team.Kind regards,William Davis
★★★★★ 5/5
TrustpilotWe recently purchased a 4-bedroom…
We recently purchased a 4-bedroom detached house at the Regency Park development, and our experience has been nothing short of exceptional. From the moment we first visited the site, we were impressed by the quality and attention to detail in the homes.**Customer Service:**The customer service team was incredibly supportive throughout the entire process. They were always available to answer our questions and provided regular updates on the progress of our home. Special thanks to [Sales Representative Amanda] for their patience and professionalism.**Quality of the Home:**The house itself is beautifully designed and built to a high standard. The layout is spacious and perfect for our family. We particularly love the modern kitchen with its high-quality appliances and the large garden, which is perfect for our children to play in. The energy-efficient features are a great bonus, helping us save on utility bills.**Location:**Castle Donington,Regency Park is ideally located, offering a peaceful environment while still being close to local amenities and good schools. The community is friendly, and we feel very welcomed by our new neighbors.**Overall Experience:**We couldn't be happier with our new home at Regency Park. The entire process, from viewing to moving in, was smooth and stress-free. We highly recommend Regency Park to anyone looking for a new home.Thank you, Regency Park team, for making our dream home a reality!Mr & Mrs Jackson.
ElectricalAndy · 14 September 2024
Agent replied · 25 October 2024
Good Morning Mr & Mrs Jackson,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto the team at Regency Park.Kind regards,William Davis
★★★★★ 5/5
TrustpilotMarie Clitheroe Princes Place Radcliffe On Trent
We moved into Princes Place Radcliffe On Trent on 22nd of August, just a few days ago, we first met Marie the William Davis sales negotiator late February early March this year, we could not of moved in without all the hard work Marie has done for us, negotiating between Estate Agents, Solicitors and Builders on site, Marie went above and beyond her duties to solve a fair few issues we ran into, a true outstanding asset to the company, just a few days ago our vehicle broke down not far from Princes Place, in a dangerous position, unbelievably Marie stopped as she was on her way to work picked me up with my frozen goods which were starting to defrost and took me home, leaving my husband to wait for a recovery truck, Marie could of carried on going and thought not my problem however its just one example of the kind of person Marie is, we are just one home out of the hundreds she has sold and we are aware she does this to all. Thank you Marie, just to say we are loving our new home so thank you on site builders to.
Mrs · 2 September 2024
Agent replied · 25 October 2024
Good Morning Mrs Sleigh,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments to Marie and the team over at Prince's Place.Kind regards,William Davis
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service from Paul the electrician. Professional, courteous with good humour and went above and beyond to rectify snagging issue. Also Lindsay and the team for promptness in arranging the appointment. Thanks!
MR · 13 February 2026
Agent replied · 21 March 2026
Good morning,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Lindsay, Paul and the Customer Service team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotOur new build experience
When we were looking to move , at first we didn't entertain a new build . However, as our circumstances changed we visited William Davis Buttercup Fields development in Shepshed where we met Nicola Hewitt in the sales office. We were shown around 2 properties in our price range and have to say were blown away by the standard and quality of the building, externally and internally. In addition the kitchen and bathrooms were incredible and something we never thought we would get in a 3 bed house when downsizing from 5 beds. Included were Smeg appliances , floor coverings, hive heating, an alarm and a lawn to front and rear and more . Our opinion was changed so we looked at other new developments in the area , they were not up to the standards in the William Davis homes.Nicola was brilliant in guiding us through the process from first meeting and continuing after completion as well. She did not pressurise us and had extensive knowledge and clearly experience about the homes and the William Davis brand . And Nicola is also very easy to talk to. The foreman Tom also has to be mentioned as nothing is too much trouble and he clearly likes to get things done . Also, champagne in the fridge on move in day and huge bouquet of flowers a few days later. All round amazing experience .
Adrian · 9 August 2024
Agent replied · 24 August 2024
Hi Adrian,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments to Nicola and Tom at Buttercup Fields.Kind regards,William Davis
★★★★★ 5/5
Trustpilot5* Home and Service
I don’t really know where to start; other than saying a HUGE thank you to Site Manager Paul, Sales Consultant, June and Customer Services, Vicki! We reserved our forever home at Hastings Green last August. June was fantastic, in answering all of our questions, going through plans and assisting us in choosing our options and upgrades. Since moving in, in March of this year, when onsite, June has checked in with us, to check we are settled in. Not only does this show excellent customer service, but the fantastic, friendly people WD employ. Since reserving the home, Paul the site manager at Hastings Green has been excellent. Nothing was ever too much trouble. He accommodated multiple visits to our new home to show us the different stages of work, but also, to measure up for furniture, blinds and curtains. After moving in we had a very minor snag list. The standard and quality handed over to us on completion day was excellent. With the minor snags which needed rectifying, Paul ensured these were completed within the space of a couple of weeks of moving in. I believe this could’ve been done sooner; however, due to my maternity leave due to commence, he agreed to a time suitable and convenient for us. Thank you Paul! Finally; Vicki at customer services has been so accommodating. Due to having a baby within a month of moving in, there were a few tweaks required - again I must be clear, nothing major! Vicki is quick with replying to emails and ensures any works are carried out within the week of contacting her. The work people who she has arranged to resolve minor issues have also been super friendly and helpful. Thank you so much again! We are beyond happy in our forever home and what could’ve been a ridiculously stressful time being pregnant throughout, was made as easy and stress free as possible. We honestly can’t thank everyone enough. If you are considering buying a William Davis home, go for it! You will never look back.
Becky · 5 August 2024
Agent replied · 24 August 2024
Hi BeckyThank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments to June, Paul and Vicki.Kind regards,William Davis
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