Trusted Agent profile · Chesterfield
★★★★★
1,141 reviews across 2 platforms
The Grove, Poolbrook, Chesterfield, S43 3JY
Gleeson Homes Yorkshire South's office in Chesterfield, at The Grove, is rated 3.7 out of 5 across 1,141 reviews on two platforms, including 10 Google reviews rated 3.5.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
5/5
TrustpilotPerfect for first time buyers!
Pleased with our purchase, the house is excellent value for money. Plenty of options to choose from and a wide variety of buying options
Hi Tom, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotSteer clear of Gleeson and their pretend freehold properties
Bought a Gleeson home and a neighbour on the same estate sought and was granted permission for a garage conversion. We requested the same permission for the exact same conversion in the exact same house on the same estate and have been declined. Told it’s due to restrictive covenants. Treat customers unfairly and poorly - not consistent with enforcing the covenants
5/5
TrustpilotLove my Kilkenny at hays park Staff are…
Love my Kilkenny at hays park Staff are so friendly and helpful I cant understand what the negative reviews are about from start to aftercare no complaints
Hi Julie, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
5/5
TrustpilotAmazing service from Sharon at Hill Top…
Amazing service from Sharon at Hill Top Park. Since I purchased my dream home she has been amazing, would definitely recommend.
Hi John, thank you for your review. We are glad you are happy with your experience and your new home. Your kind words will be passed over to Sharon. All the best. Regards
1/5
TrustpilotHouse looks like a rush job by…
House looks like a rush job by unsupervised apprentices which somehow was 4 months late. Gleeson are by far an absolute disgrace of a home builder. I am having to finish building it myself because of the amount of flaws with this place. They haven't even installed the fibre box yet and I am 3 months after completion. Avoid at all costs!
1/5
TrustpilotMy friend has bought a brand new home…
My friend has bought a brand new home the plastering is dreadful scuff Mark's everywhere,trowel lines,rough patches it looks like a child has done it,Gleeson are ignoring their calls, why is no one arsed, why are they allowed to keep doing this to people, they should be held accountable. I wouldn't purchase a home from this company, people need to boycott them
5/5
TrustpilotMy new home
Moved into my new Gleeson property and thrilled with our new home. Staff have been incredibly helpful and the house surpasses all of our expectations.
Hi Caroline, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotTip -COMPENSATION
Tip . If you have had a terrible experience from them push and push for compensation. They will tell you they don't do compensation and it's in their terms and conditions . I emailed the local newspapers to -I sent this to gleeson and they offered me 3500 to keep quiet - SO THERE YOU GO -keep pushing and pushing
1/5
TrustpilotA TOTAL DISGRACE TO THE BUILDING TRADE
A TOTAL DISGRACE TO THE BUILDING TRADE, WAS PROMISED A BACK GATE BY THE SALES REP AND DIDNT GET IT. DOORS WAS FITTED UPSIDE DOWN, THE KITCHEN WAS A DISGRACE VERY POOR QUALITY AND THE CUSTOMER CARE DOES NOT EXISIT. THE OPERATION DIRECTOR LEE WANTS SACKING OR A LESSON IN CUSTOMER SERVICE! DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED!!!!
5/5
TrustpilotGreat homes and reasonably priced!
Great basic homes with great quality finish. I had it for over 7 years, no issues whatsoever. I would happily buy again. I can totally recommend if you after a reasonably priced and a well built home.
1/5
TrustpilotDisappointed
Since moving in we have had our front lawn ripped up 3 times, we have been here 2 months and still no Wi-fi
Hi Joanne, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
3/5
TrustpilotNot many problems with the home its…
Not many problems with the home its self it's the state of how they have left the housing estate in Upton on Woodland walk.Why would any housing developers put wood under pepples on a driveway???.They sell houses and then the couldn't care less.Come on Gleesons finish the development off and do the job that you promised.Its a disgrace!!!
4/5
TrustpilotExcellent service thank you
We have been moved in a few days and as always with a new build there are a few minor snagging issues. Overall experience of buying the property was very helpful and excellent. Happy buyers x
1/5
TrustpilotThis is a joke company
This is a joke company. They deliver rubbish houses and ignore your call. Full of rubbish site and they rubbish compangY
Hi Hamzah I am sorry to hear about your experience you are having with Gleeson. Could you please email our customer care team with your full name and the site so one of our team can look into this for you. The email address is customercare@mjgleeson.com. Thank you.
5/5
TrustpilotException service from the sale woman…
Exception service from the sale woman Lisa at Crawford Park. Made the experience very enjoyable. I would definately advise buying from Gleeson.
Hi Carl, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotPlease please if you are thinking about…
Please please if you are thinking about buying one I promise it will be the worst mistake of your life . We moved from the house after two years due to the constant nightmares -
5/5
TrustpilotExcellent
I have just purchased a new build in AcklamA beautiful house All snags dealt with professional and to timeI could not have been looked after better It was a very enjoyable experience and Ihighly recommend the property and the staff at
1/5
TrustpilotAVOID!!!!! Northbeck Grange bd7
Bunch of Cowboys… Avoid this company!!!! You will regret it later. The houses on Northbeck Grange have been rushed look at the drives they are not even level!!!! Customer Service is shocking to say the least…
5/5
TrustpilotThis review is for the reservation…
This review is for the reservation process.. Victoria our sales advisor was absolutely wonderful. She guided us the best she could through out the process. The reservation process was smooth and overall the sales advisor is very approchable in case of any issue.
1/5
Trustpilotmy boiler was broken after 4 years I…
my boiler was broken after 4 years I bought the new house and after repairs every years. My plumber installing new boiler told me it was not installed properly by the developer. They simply did not use chemicals to save few pounds. Water becomes yellow and smelly. My neighbour has same problem. BAD QUALITY!
1/5
TrustpilotShocking customer service
Shocking customer service! Rang multiple times to try and get the defects sorted out, yet speaking to a human was an impossible task! Left countless voicemails yet still haven’t heard anything back so considering seeking legal advice!
1/5
TrustpilotUnrealistic exchange timescales of 6weeks
Couldn’t complete our house sale in 6weeks so they cancelled reservation. Unrealistic timescale for a sale and purchase to go through. If you don’t use their solicitor they’ll cancel your reservation.
5/5
TrustpilotLovely team.
Lovely team, always helpful and friendly.They have loads of options to choose from and surprisingly good prices.
Hi Virgil, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
5/5
TrustpilotGleeson Homes goes the extra mile
Visited a Gleeson Homes New Build site in Lincolnshire. Breath of fresh air to find a company with a great build quality and such a personable, supportive and helpful service. Could not be more thrilled.
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