Trusted Agent profile · Chesterfield
★★★★★
1,141 reviews across 2 platforms
The Grove, Poolbrook, Chesterfield, S43 3JY
Gleeson Homes Yorkshire South's office in Chesterfield, at The Grove, is rated 3.7 out of 5 across 1,141 reviews on two platforms, including 10 Google reviews rated 3.5.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
1/5
TrustpilotHorrendous experience buying our first…
Horrendous experience buying our first home. As soon as you pay the deposit to reserve a plot they stop caring. The house is poorly made, an independent snagger found 159 faults on day one. Gleeson often take 4 +months to “repair” the problems, don’t give you products you paid for and are generally useless
5/5
TrustpilotVisited Sutton Heights
Visited Sutton Heights to look at the show homes.Very helpful team member Adam talked us through everything.Very knowledgeable shame the size of the homes werent suitable for our family.
Hi Theresa, thank you for your review. We will make sure your lovely comments are passed over to Adam! We hope you find your dream home. Regards
5/5
TrustpilotWe love our Gleeson home
We love our Gleeson home! We've been in our home now for over a year and a half. Any issues have been rectified quickly and we have had a really positive experience with Gleeson.
Hi Abbie, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
5/5
TrustpilotPlot 56 Hays Park
Reserving our new build was straightforward, Sarah and Mitch at Hays Park took us through the process, explaining and answering questions.Very professional.
5/5
TrustpilotWe have lived in a Tyrone for 4 years…
We have lived in a Tyrone for 4 years and have had minimal issues. The snags we had at the beginning were dealt with by personnel on site
Hi Hayley, thank you for your review. We are pleased to hear you are happy with your experience and home buying journey. Regards
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting poor customer service only intreasted on get bonus
Hi Nic,Thank you for your review.Please could you email customercare@mjgleeson with some more details regarding your issues so that we can investigate further?Please can you ensure you quote your plot number and development.Kind RegardsGleeson Homes
2/5
TrustpilotQuality of the house is really bad if…
Quality of the house is really bad if you close the door floor shaking, walls are very thin,very poor construction.I wouldn't recommend it.!!!!
5/5
TrustpilotGleeson house fantastic
Gleeson house fantastic. Purchased "The Cork" at Carlisle Park. The house is really warm and gas/electric much cheaper than my old house in Derbyshire. Really pleased....well done Gleeson.
Hi David, thank you very much for your review. We love to hear about our customers experiences and their home buying journey. We are happy you love your new home!
5/5
TrustpilotTina Walker - Excellent Service
Appointment booked for 02/11/24. Very good attentive service from Tina, knowledgable and understanding. A credit to the business. Left feeling very informed.
1/5
TrustpilotMade an absolute bodge job out the…
Made an absolute bodge job out the front of my house digging up a hole to make a light connection!Dispite several complaints and messages/emails asking them when they are going to sort it out and tidy up the mess they have left, I just get ignored!Quick to take your money and demand people "cut their grass", yet when shoe is on the other foot - they ain't interested.Be cautious!
5/5
TrustpilotI am very happy of the outcome as a…
I am very happy of the outcome as a first time buyer. We got our house at Rosebank Meadows in Huyton, the staff were very helpful and accommodating.
Hi, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotFull of empty promises gleeson homes
Full of empty promises gleeson homes. So many problems with our new build, gleeson builders and the customer service team tell you they will put things right then just ignore you.
Hi Dean, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
2/5
TrustpilotSame in whitchurch shropshire ,absolute…
Same in whitchurch shropshire ,absolute disgraceful company.Been told that they try to drag out the snagging for two years so it's not their problem anymore.
1/5
TrustpilotThey are even writing their own reviews…
They are even writing their own reviews .Most recent ones by josh - check out his other reviews . How many houses has he bought from them in 2months
Hi Dean, thank you for your review. I can confirm Josh has purchased his second Gleeson home and is a happy customer. Josh has also left these reviews at his own leisure. If you have any further problems, please email our customer care department and they will be able to help you. The email address is customercare@mjgleeson.com. Thank you
5/5
TrustpilotCouldn’t be more helpful…
Couldn’t be more helpful…Thank you 👍
Thank you for your review - Much appreciated!
1/5
TrustpilotPlease think carefully I wish I had
Please think carefully I wish I had . Once they sell you the house they are like gangsters .the only way to contact them is email and they never reply . Please please do not buy from them if I can stop one person il be happy . They are great upto the point you have bought - absolute gangsters and so abrupt to the point of threatening
1/5
TrustpilotAVOID GLEESON
Absolutely horrific disgusting after sales care. Once you have legally completed they do not care about any issues that they promised to fix. Our entire street is in the same boat. Several issues logged on my gleeson but they never commit to sorting any of the issues. Customer service continuously fobbing us off and contradicting themselves. Its disgusting. DO NOT WASTE YOUR TIME OR MONEY!!! AVOID
1/5
TrustpilotNO BUILDING REGULATIONS CERTIFICATE
No building regulations certificate issued 8 months after completion. Gleeson denying wrong doing all though breached their own contract!!! Ceilings collapsing. Roof tiles not secured. Mould in loft & on windows. All flooring uneven. Do not buy a house from these cowboys! The reviews don’t lie…. Unlike Gleeson.
1/5
TrustpilotGardens still not completed on…
Gardens still not completed on Northbeck, they just lie and say next week but never turn up, stay away from them, even though I have rang them so many times but they just ignore you, they so busy with the show homes that they forget about the work that already needs doing
1/5
Trustpilotwant to buy a house in rotherham with…
want to buy a house in rotherham with gleeson but they wont let you buy a 2 bedroom house if you own a house you can only buy a 3 or 4 bedroom house they said they have a aggrement with rotherham council and are reserved for 1st time bying only this is ludicrous and i have never heard anythink like it set of cowboys
5/5
TrustpilotGlad with my recent purchase
I understand the bad reviews but I am glad with my recent purchase. No issues at the moment. Sales and onsite engineer are always helpful.
Hi Ian, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotWe bought a new home from Gleeson and…
We bought a new home from Gleeson and it was so bad we moved out after a year . We got 2k compensation from them it was so so bad . They will tell you they don't offer compensation as they just put things right . Keep pushing cos it's rhe other way round . These need investigating
1/5
TrustpilotBe warned
We purchased a property in Lancashire and had nothing but problems. In the end we got new build surveys in to conduct a full survey they highlighted issues I and around the problems. Insulation missing, problems with the roof layout (Span) and loads more. I thought these houses was checked with the NHBC. We did get the NHBC involved and they fixed all the problems.
1/5
TrustpilotI totally agree with what has been said…
I totally agree with what has been said here about the 'cowboys'. I have been dealing with them for the past 7 months.For some strange reason Gleeson think they are in 'business'. This is called 'scamming', not business. This is what you are, Gleeson, a bunch of scammers!
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