Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExtremely helpful through the whole…
Extremely helpful through the whole process, Dan was always there to answer and question we had and help guide us through the process. Would highly recommend
Adam · 23 March 2024
Agent replied · 12 June 2024
Thank you Adam for your review of Dan & Auction House. We are so pleased to hear Dan was extremely helpful throughout the whole process. Thank you for recommending us and we look forward to working with you again - Lauren
★★★★★ 5/5
TrustpilotFantastic
From start to finish we have been assisted by Mr Gary Davison, he has been so kind & considerate in managing such a sad situation. The service provided was second to none, keeping us updated for every step of the way. The outcome was better than expected at this current time and the whole experience was made comfortable for us through the total professionalism of the staff. We will highly recommend their services for others in our need to sell a property quickly and efficiently.
Tracey · 4 November 2023
Agent replied · 12 June 2024
Hi Tracey, thank you for your kind feedback. We'll be sure to pass this on to Gary too. All the best - Sam
★★★★★ 5/5
TrustpilotVery good service
I had never sold at auction before and Peter from the South West office was endlessly patient with my many questions. He was always at the end of the phone and I got the impression that he was equally available for prospective buyers. I also appreciated Priscilla's regular updates regarding viewings etc. The whole process was handled very efficiently, thank you.
Seller · 18 October 2024
Agent replied · 24 October 2024
Hi, it's great to hear you had a great experience selling with Peter and Priscilla in the South West team, thanks for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotSupportive, professional hardworking
These people are incredible. Hard working determined and extra supportive. Yasmine has been an absolute godsend I can’t applaud her hard work and professionalism enough. We’ve sold the house, got a little more than anticipated and had support all the way through the process. Just brilliant.
Tina · 25 July 2022
Agent replied · 12 June 2024
Hi Tina, thank you so much for your glowing review. We think Yasmin is great too! We're so pleased to hear you had a positive and successful experience selling with Auction House.
★★★★★ 5/5
TrustpilotFirst class experience from Jon Adams & the team
First class experience from Jon Adams & the team during my recent purchase .Many thanks Alexander
Alexander · 17 August 2024
Agent replied · 23 August 2024
Hi Alexander, thanks for your lovely review of the service you received from Jon and the whole team at Auction House Scotland. Best, Auction House
★★★★★ 5/5
TrustpilotI had had issues selling my property…
I had had issues selling my property through the estate agent. They were brilliant, but I had a buyer who let me down very badly and therefore we wasted over a year waiting for a sale. My estate agent suggested I use auction house south west to sell the property. From the very beginning Chris at the auction house kept me in the loop. Every week I had an email keeping me up to date with viewings and views on Zoopla. The house didn't sell at the first auction, but was entered into the second auction. It sold for a very good price and gave me great piece of mind that it had finally been sold. Highly recommended.
Kathryn · 20 September 2023
Agent replied · 12 June 2024
Hi Kathryn, thank you for your great feedback. We're so pleased you had a good experience with the South West team. All the best - Sam
★★★★★ 1/5
TrustpilotLand South of crown road lot 169 being…
Land South of crown road lot 169 being auctioned december 2024. Buyer cannot gain a legitimate land registry title based on a map that a buyer purchased in july 2024. The auction house would have their fee, the seller the purchase price at auction but the buyer would have a worthless map title instead of land title.
Humphrey · 28 November 2024
Agent replied · 24 December 2024
Thank you for your feedback on Lot 169, Land South of Crown Road, listed in the Auction House London December 2024 Auction.We have reviewed the matter and confirm that the Ordnance Survey (OS) Map in the legal pack represents the future title plan. This will become the formal title plan once a buyer completes the purchase of the land. This is because the land has yet to be formally split, a process that will occur as part of the completion stage.As you have highlighted, we recommend that all interested parties consult with their legal adviser to review the legal pack and ensure that they are fully informed of the process and implications of this arrangement. Please do not hesitate to contact us if you require further assistance or clarification.Auction House London
★★★★★ 5/5
TrustpilotClear process easy to navigate
Jo · 13 May 2026
Agent replied · 4 June 2026
Hi Jo, thank you for your five-star review! We are so pleased to hear Molly and Philippa were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotGreat team
Great team - highly recommend
Ross · 12 May 2026
Agent replied · 4 June 2026
Hi Ross, thank you very much for your five-star review! Best, Auction House
★★★★★ 5/5
TrustpilotI am very happy with my purchase and…
I am very happy with my purchase and Helen Plumstead was very helpful and accomodating at every stage. Her office staff were also helpful, but it would have been nice to have had a name to that person!
Mr.priest · 23 March 2023
Agent replied · 12 June 2024
Hi Mr Priest, thank you for your feedback. We will be sure to pass this on to Helen. All the best, Abi
★★★★★ 5/5
TrustpilotGrace was amazing
Grace was amazing! From the moment the auction was completed, the follow up communication was timely and comprehensive, ensuring that there was support all the way through.
Kaycee · 23 May 2025
★★★★★ 5/5
TrustpilotFantasic Service
This was my first Auction purchase and it was a particularly complex situation due to a complete mess with the title of the property being sold.Chris Mervyn worked with me on this and understood the situation once it was explained.I couldn't have been more please to have secured the purchase and special thanks must go to Chris for his assistance throughout.
Chris · 18 September 2024
Agent replied · 24 October 2024
Hi Chris, it's great to hear that you secured a purchase! Thank you for taking the time to leave this excellent feedback for Chris and the South West team. Best, Auction House
★★★★★ 5/5
TrustpilotGary was very helpful and kept me well…
Gary was very helpful and kept me well informed of the process
Jayne · 3 October 2024
Agent replied · 24 October 2024
Hi Jayne, it's great to hear you were well informed throughout the process! Best, Auction House
★★★★★ 5/5
TrustpilotVery helpful throughout the process
Very helpful throughout the process. Kept informed at all times. Despite getting the legal pack late from my Solicitors made every effort to ensure that everything was still ready to proceed.
Cliff · 17 September 2023
Agent replied · 12 June 2024
Hi Cliff, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotEverything was handled supremely…
Everything was handled supremely smoothly and professionally by Bryan and his team. The whole transaction was stress-free for us. Excellent.
Customer · 10 May 2024
Agent replied · 12 June 2024
Thank you for your review of Bryan & Auction House. We are so pleased to hear you found everything to be handled smoothly and professionally by our team. All the best - Lauren
★★★★★ 5/5
TrustpilotThis was a new experience for me - many thanks for being so helpful throughout the process.
This was a new experience for me and one with a particular context and so potentially quite a stressful experience. However, throughout I felt supported with some very clear guidance, featuring an excellent combination of professionalism and friendliness from all those with whom I dealt at auction house southwest. All of my questions were answered very promptly and clearly, meaning that I felt confident when bidding at the auction that I was as well informed as possible, both about the overall process and the details of the particular lot involved. Very many thanks.
Mark · 30 July 2023
Agent replied · 12 June 2024
HI Mark. Thank you for such lovely feedback, I'll be sure to pass on your thanks to the South West team. All the best - Sam
★★★★★ 5/5
TrustpilotGreat service!
I recently made an auction purchase and had a fantastic experience. Gary and the team were incredibly helpful throughout the process, providing friendly and efficient assistance. Highly recommend!
Matthew · 8 November 2023
Agent replied · 12 June 2024
Hi Matthew, thank you for your great feedback. We're so pleased you had a fantastic experience with the East Anglia team. All the best - Sam
★★★★★ 5/5
TrustpilotAll made very easy
All made very easy, no stress
David · 14 December 2024
Agent replied · 24 December 2024
Hi David, great to hear the auction process was made easy for you! Best, Auction House
★★★★★ 5/5
TrustpilotEasy to use.
Easy to use.Anyone can easily use online auction house website. Everything is under one umbrella. Which is really helpful for everyone.
Md · 6 April 2024
Agent replied · 12 June 2024
Thank you for your review of Auction house, we are so pleased to hear you found the process easy to use. All the best - Lauren
★★★★★ 5/5
TrustpilotGood advice, helpful and efficient
Robert and his team were very helpful to us with advice on how to approach the auction. They completed their work for us in a timely and efficient manner and we were pleased to achieve a sale in the centre of their estimated range.
Bill · 9 May 2022
Agent replied · 12 June 2024
Hi Bill, thank you for your review. Great to hear that the East Anglia team were able to guide you through the auction process and achieve a sale for you. Abi
★★★★★ 5/5
TrustpilotCallum was really helpful to a first…
Callum was really helpful to a first time auction buyer. The process has been a happy one from start to end, thank you
Brian · 5 February 2024
Agent replied · 12 June 2024
Thank you for your review of Callum & Auction House. We are so pleased to hear you found Callum to be really helpful throughout the process. We look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotOlivia was brilliant…With us from…
Olivia was brilliant…With us from beginning to end..Very helpful and pleasant.:We had every faith in her..Would definitely recommend to anyone who wants to go down the auction route
Samantha · 14 October 2023
Agent replied · 12 June 2024
Hi Samantha, thank you for your great feedback. We'll be sure to pass this onto Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotGreat company
Hannah has been great from start to finish, always available to answer any questions and professional
Howun · 18 June 2024
Agent replied · 23 August 2024
Thank you for your review of Hannah and Auction Hous; we are so pleased to hear you found Hannah to be great from start to finish. All the best - Lauren
★★★★★ 5/5
TrustpilotThe whole process from viewing the…
The whole process from viewing the property to bidding at the auction via the telephone with Helen was excellent. The after sale team were efficient and informative.Would definitely buy at auction again.
Jason · 17 June 2023
Agent replied · 12 June 2024
Hello Jason, thank you for your review as a buyer. We look forward to welcoming you back in the future! All the best - Abi
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