Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt is very rare to find an excellent estate agent but we found one in Town and Country. Helpful, fast to act, fast to respond, positive and dynamic. We have only praise for what they have done and how quickly too. Well done to all the team.
In addition to our sale the Town and Country team excelled themselves during the sale of my Mother’s apartment. Being elderly and living alone they accompanied all prospective purchasers, surveyors etc and were extremely kind to her.
I cannot praise the whole team highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Pam · 25 August 2022
★★★★★ 5/5
GoogleHighly recommend Town & Country. Amazing customer service from start to finish. Advice given when needed. Prompt responses with a personal approach. Completed our sale today within great timescales.
Neil · 18 February 2024
Agent replied · 17 June 2024
Thank you for your kind words
★★★★★ 5/5
GoogleWe have dealt with T&C for a few years, both as landlords & as sellers, we have found their service to be excellent in all aspects, the service from,"Carolyn,Steve, Martin & retiree Jo' was impeccable, During the "Covid" situation they went above & beyond our expectations keeping us fully informed at all times.
They are without doubt the best estate agents we have ever used, we will of course continue to use them in the future & would highly recommend them.
Best regards & many thanks to all at T&C.
KJ & CA Woodruff.
2/8/2021, yet again they have exceeded our expectations to sell our property in these difficult times, we could not recommend enough, excellent service.
Many thanks KJ &CA Woodruff.
Kenneth · 18 June 2022
★★★★★ 5/5
GoogleTown & Country Chester have been brilliant with the sale of my home. From the valuation, organising the viewings and until the very end, I cannot fault them. Liam in particular has been very reliable; always on the other end of the phone and nothing too much trouble. He kept me informed with every development and took the stress out of the whole process. Martyn and Carolyn have also been really helpful, on the whole - a great team and service. I would highly recommend them.
Rachel · 18 June 2022
★★★★★ 5/5
GoogleFrom the valuation to the completion, I found the staff at the Chester office to be very professional & approachable. From the moment I met Carolyn, she put me at ease. She walked me through it step by step, when I had to sell my home after my husbands death & I can't thank her enough. I would gladly recommend Town & Country Chester Office as they went above & beyond when they helped me get through my sale at an emotional time. Thank you so much.
Denise · 18 June 2022
★★★★★ 5/5
GoogleFaultless and professional transaction in purchasing through Town & Country. Thank you to Carolyn Jones and the team, an absolute pleasure.
Will · 18 June 2023
★★★★★ 5/5
GoogleWe used town and country for the purchase of our house, Carolyn was a great help! Responded to enquiries really quickly and helped the sale progess at a good speed. Thanks!
Rebecca · 18 June 2022
★★★★★ 5/5
GoogleWas really happy with how everything went with the sale of the property especially in these unprecedented times. Carolyn kept us really well informed and up to date with every step of the sale. Would highly recommend.
Kim · 18 June 2021
★★★★★ 5/5
GoogleAs first time buyers we were slightly nervous about the process, Carolyn immediately put us at ease, she was completely professional and made our experience very memorable. Carolyn helped us find solicitors and nothing was too much trouble. I would highly recommend Town & Country - thank you for all your hard work. Such a lovely team.
Lauren · 18 June 2020
Agent replied · 17 June 2024
Wishing you lots of good luck and happiness in your new home Lauren. Best wishes the T&C team.
★★★★★ 5/5
GoogleI’ve just bought a property through town and county Chester. The service has been fantastic with Carolyn keeping me up to date through the process. Highly recommended. Thank you
David · 20 December 2023
Agent replied · 17 June 2024
Happy New Home David - it was our pleasure.
★★★★★ 5/5
GoogleExcellent from start to completion from the team at Town and Country Chester. The communication and the ability to get timely status updates throughout the process was brilliant. … More
S · 25 April 2025
★★★★★ 5/5
GoogleExcellent service from all at the Chester branch.
Sale took longer than expected but this was out of the control of T&C.
Thanks to all.
Highly recommended.
Gary · 20 December 2023
Agent replied · 17 June 2024
Thanks for your kind words, much appreciated.
★★★★★ 5/5
GoogleCannot fault Town and Country at all. Their experience, can-do attitude and sheer determination got us through a purchase that seemed doomed on a number of occasions. The team are always available, knowledgeable and incredibly pro-active and will go out of their way to speed up other parties or parts of the process that are lacking. Throughout the whole process I felt informed and valued as a buyer and a seller and even had an after sales call to make sure everything was ok. Wouldn't hesitate to sell with them again.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 August 2021
★★★★★ 5/5
GoogleI bought a house and Town and Country were acting on behalf of the vendor. Their service was so excellent that if I ever move house again then I wouldn't dream of going anywhere else. They weren't just quick at responding to my communications but they went beyond this to be proactive and helpful at all stages of the purchase. no matter who I dealt with they were brilliant. Moving house is supposed to be stressful, but no stress here! They really helped to make this a smooth and easy transaction.PositiveResponsiveness, Professionalism
Andy · 25 August 2021
★★★★★ 5/5
GoogleWe were absolutely delighted with the first class service we received from the team at Town and Country. The experience, professionalism and helpfulness of all staff that we encountered throughout our house sale was exceptional. Our sale took just 5 weeks from engagement with the agents to completion and we felt supported, well informed and confidently advised at all times. Pleasant and friendly update calls were much appreciated and genuinely contributed to a stress-free sales experience.
Thank you so much to everyone at Town and Country.PositiveResponsiveness, Quality, Professionalism, Value
Irene · 25 August 2021
★★★★★ 5/5
GoogleWe didn’t realise how important it was to have a good estate agents when buying and selling houses and we feel so happy and lucky that we were with Town & Country. The amount of work and help that they gave us was absolutely wonderful! Carolyn from the Chester branch was especially helpful, she really helped to push through our sale and purchase and without her I still don’t think we would be in our new house! Thank you so much for all your support and constant advice, we are so grateful for your help and so pleased to now be in our new home.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 25 August 2021
★★★★★ 5/5
GoogleCarolyn and the team were very professional with our sale and we would highly recommend Town and Country to anyone.They took all the stress out of the sale of our property and we thank them very much.PositiveProfessionalism
Yvonne · 18 June 2020
★★★★★ 5/5
GoogleAfter several months of not much activity during the first part of 2020 with a previous useless agent, I switched to Town & Country in the Autumn. Within weeks, enquiries were coming in but with the lockdown at Christmas, this was dampened until the new year. Come February and several different viewings later, Town & Country achieved the asking price I wanted on my property. I'd highly recommend them, the team at the Chester office are response, friendly and professional.PositiveResponsiveness, Quality, Professionalism
Cilla · 18 June 2021
★★★★★ 5/5
GoogleNo matter when I emailed, or who I spoke to in the office, everyone knew who I was by name and were super friendly and accommodating. Our home was listed on a Thursday afternoon, by Friday 10 accompanied viewings had been confirmed for Saturday and we recieved 5 offers of asking price or above by Monday. It was the quickest, smoothest house transaction I have ever been involved with. I would definitely recommend Town & Country and wouldn't hesitate to use their services again * * * * *PositiveResponsiveness, Quality, Professionalism, Value
Emma · 18 June 2021
★★★★★ 5/5
GoogleFrom the initial valuation through to the sale, the staff at the Chester office have been accurate, friendly, informative and supportive. My thanks go out to them, especially Caroline who could not have been more helpful.
Gary · 18 June 2020
★★★★★ 5/5
GoogleCarolyn was very responsive, answering any questions and keeping us updated throughout our house purchase.
Emily · 18 June 2023
★★★★★ 5/5
GoogleWe have just completed our sale and are very satisfied indeed with the service provided by the Town and Country team. They dealt with every situation calmly, professionally and efficiently and had excellent links with our solicitors. Thank you very much indeed for giving us confidence during a stressful time.
Jane · 18 June 2020
Agent replied · 17 June 2024
Thank you very much for the wonderful comments, yummy chocolates and cards. Good luck with your move down south.
★★★★★ 5/5
GoogleGreat service from Carolyn, Erin and Liam when purchasing my first home :)
Lewis · 10 June 2024
Agent replied · 17 June 2024
Thank you Lewis and best wishes in your new home!
★★★★★ 5/5
GoogleExcellent customer service from everyone at Town and Country particularly Liam who was always calm and professional with our enquiries. Highly recommended.PositiveQuality, Professionalism
Mike · 18 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.