Trusted Agent profile · Chester

Town and Country Property Auctions Chester reviews

4.9

★★★★★ Excellent

259 reviews across 2 platforms

33 Lower Bridge Street, Chester, CH1 1RS

Town and Country Property Auctions's office in Chester, at 33 Lower Bridge Street, is rated 4.9 out of 5 across 259 reviews on two platforms, including 258 Google reviews rated 4.9.

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4.9 / 5

258

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

A truly rare find. An estate agency that carries through on its promises! Our house sold on the day it went on the market, achieving full asking price. The team were all fantastic, in particular Carolyn who was amazing at negotiating the offer up to asking price.They then chased the process all the way through. 9 weeks from marketing photos being taken to completion. We would recommend them to anyone selling their home in Chester!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 18 June 2021

5/5

Google

Great end to end experience. From the initial valuation for probate through to putting the house up for sale and managing the whole process was very easy. I was kept up to date all the way through and made to feel as though selling my house was the most important sale they had to make. Highly recommend Carolyn and the team.

Andy · 18 June 2023

5/5

Google

I cannot recommend them enough! The whole team in Chester were nothing but helpful and patient through the whole process! Whenever there were any questions or problems, they were extremely helpful and considerate whilst providing some amazing advice. I cannot thank Carolyn, Erin and Liam enough for all of their kindness and help when purchasing a property!!

Rhiannon · 21 September 2023

5/5

Google

I have recently completed a house sale which was stalled due to Covid 19 lockdown. Throughout the lockdown period and the whole of the process I have been impressed with the excellent communication and professional approach, support and regular updates that I have received from Carolyn and the team. Moving house is always a tricky time but Town and Country have made the process as smooth as possible and I would have no hesitation in using them again.PositiveResponsiveness, Quality, Professionalism, Value

Colin · 25 August 2020

5/5

Google

The knowledge, experience and professionalism of all the staff at Town & Country, Chester is exceptional. The suggested valuation was excellent and they achieved a sale at the full price. The property was sold within a fortnight but probate delays meant it could not be completed for a number of months. However, T&C kept the purchaser fully informed and happy throughout and thereby ensured the sale eventually reached completion. They chased the solicitors and pushed things along throughout the process, liaising with me regularly. I am extremely grateful for all their efforts, particularly Carolyn and Liam who were exceptional. I would definitely use T&C next time and would certainly recommend them.

Ed · 18 June 2020

5/5

Google

Many thanks to Carolyn and Jessica for their fantastic communication throughout our buying process. Through probate delays and the lead up to Christmas - they were always in touch and keeping us informed, working with all parties to reach agreements and complete the sale in the fastest time possible. Recommend Town and Country Chester! Thanks again, Andy & Emma

Andy · 18 June 2023

5/5

Google

I have just completed on a house sale with T&C and found them really good to deal with. In fact, I have had dealings with 3 estate agents as a seller recently and T&C were definitely the best. This house was relatively modest value but it still felt like they were working hard at it. Fees were competitive, communication at all stages was brilliant. Highly recommended.PositiveResponsiveness, Professionalism, Value

Brian · 18 June 2022

4/5

Google

Had a positive experience with buying my new house with Town and Country. Really helpful and great communication. Would recommend from my experience.

Jackie · 16 September 2025

Agent replied · 16 April 2026

Thank you

5/5

Google

A couple of months ago I had awful trouble trying to find a rental property. Every estate agent I attempted to contact either didn’t respond or was very blunt or unhelpful. I then made contact with Town and Country who were phenomenal, they were very responsive, courteous and could no do enough to help. A special mention to Liam who nothing was too much trouble for, he was extremely efficient, knowledgeable and friendly.PositiveResponsiveness, Professionalism

Lauren · 18 June 2021

5/5

Google

Town & Country have been professional, efficient and incredibly supportive throughout the house buying process. They provided me with regular updates making sure that I was informed at every step of the way, high levels of support and always responded promptly. Carolyn and the team have been incredible and I would recommend Town & Country to anyone!

Rebecca · 18 June 2023

5/5

Google

We purchased a house represented by Town & Country and had an excellent experience. Carolyn and her team were friendly, professional, diligent and great to deal with throughout. The current housing market and purchase process is incredibly busy, yet Town and Country kept us informed, chased all parties and kept the process moving. I'd be happy to use them for any buying or selling in the future well as recommend them.PositiveResponsiveness, Professionalism

Chris · 25 August 2021

5/5

Google

We experienced a very helpful and professional service from start to finish when selling our house with Town and Country, Chester. Viewings were organised quickly and efficiently, and always followed up. When things became quite stressful at one or two points during the process, Carolyn in particular kept things calm and rational, always being the voice of reason! I would definitely recommend the team at Town and Country, all Estate Agents are most definitely not the same.

Jane · 18 June 2020

5/5

Google

The most unbelivable experience I have ever had with regards to selling a house. The genuine care and hands on service provided by the whole team but especially Carolyn was nothing short of amazing. I could not recommend them more highly and would use anyone else having had the positive pleasant experience I have just had

Susan · 18 June 2023

5/5

Google

Fantastic service - quick responses and very helpful/knowledgable

Rosie · 16 January 2026

Agent replied · 16 April 2026

Thank you!

5/5

Google

Great service from town & country. House sold very quickly. Keeping in touch regular and easy to contact. Would highly recommend this business, they were very professional from start of sale to completion. Well done and thanks very much to all the staff.

Eddie · 20 December 2024

Agent replied · 17 June 2024

Thanks so much, our previous customer reccomendations mean the world to us and good luck for the future.

5/5

Google

Recently sold my house and found all the team at Town & Country fantastic. My sale had a few bumps as I’m sure most do and the attitude of Liam, Martyn and Carolyn was superb. Nothing was too much trouble and they were always there to help out and chase up things when needed (including me) with a professional yet friendly attitude.PositiveResponsiveness, Quality, Professionalism, Value

Marky · 18 June 2022

5/5

Google

Excellent service from Carolyn, Liam and all the team at Town & Country when I recently sold my house. Thanks so much for making everything as smooth as possible and great communication which makes such a difference when moving. I appreciated the practical advice as well as the friendly whilst professional approach. Would definitely recommend. Thanks again, Michelle

Michelle · 19 March 2024

Agent replied · 17 June 2024

Thank you for your kind words Michelle

5/5

Google

Super helpful and friendly staff, with a special thanks to Carolyn who helped me with a very long winded and frustrating house purchase (no fault of T&Cs). She did all she could to get me the information I needed and did so in good time. I am very grateful for all your help.

Kendal · 18 June 2023

5/5

Google

The team at Town and Country were so supportive, informative and friendly. Having used their services over the last two years to manage a rental and sale of a property, I would happily recommend them to anyone. Thank you especially to Carolyn and Liam.

Beth · 8 October 2024

Agent replied · 22 October 2024

Thank you for your kind comments

5/5

Google

We recently completed on the purchase of a property marketed by Town and Country . The follow up service provided by the agents manager Carolyn was impeccable . We certainly will be using this agent again in the future and would recommend others to do the same .Well done and thank you . James and Dianne Leach .PositiveProfessionalism

James · 18 June 2022

5/5

Google

The team at Chester provided excellent service. Everyone was very efficient ,friendly and professional. Carolyn was constantly phoning with progress reports - never felt the need to ring them to find out what was going on. I would definitely recommend these Estate Agents - first class service. Thankyou to everyone involved - sent by Melanie Woodiwiss

John · 18 June 2022

5/5

Google

From the first telephone enquiry I made to Town and Country to completion of the sale of my property, the service I received was exceptional in every way. The process was seamless, highly efficient and stress free, thanks to Carolyn and the whole team.

Jane · 18 June 2023

5/5

Google

I recently bought a property via Town and Country. They were very helpful and professional, especially Carolyn who I mainly dealt with. Highly recommended

Conrad · 18 August 2024

5/5

Google

Excellent service from Town and Country. I would recommend.

CAROLINE · 16 September 2025

Agent replied · 16 April 2026

Thank you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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