Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA truly rare find. An estate agency that carries through on its promises!
Our house sold on the day it went on the market, achieving full asking price.
The team were all fantastic, in particular Carolyn who was amazing at negotiating the offer up to asking price.They then chased the process all the way through. 9 weeks from marketing photos being taken to completion.
We would recommend them to anyone selling their home in Chester!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 18 June 2021
★★★★★ 5/5
GoogleGreat end to end experience. From the initial valuation for probate through to putting the house up for sale and managing the whole process was very easy. I was kept up to date all the way through and made to feel as though selling my house was the most important sale they had to make. Highly recommend Carolyn and the team.
Andy · 18 June 2023
★★★★★ 5/5
GoogleI cannot recommend them enough! The whole team in Chester were nothing but helpful and patient through the whole process! Whenever there were any questions or problems, they were extremely helpful and considerate whilst providing some amazing advice. I cannot thank Carolyn, Erin and Liam enough for all of their kindness and help when purchasing a property!!
Rhiannon · 21 September 2023
★★★★★ 5/5
GoogleI have recently completed a house sale which was stalled due to Covid 19 lockdown. Throughout the lockdown period and the whole of the process I have been impressed with the excellent communication and professional approach, support and regular updates that I have received from Carolyn and the team. Moving house is always a tricky time but Town and Country have made the process as smooth as possible and I would have no hesitation in using them again.PositiveResponsiveness, Quality, Professionalism, Value
Colin · 25 August 2020
★★★★★ 5/5
GoogleThe knowledge, experience and professionalism of all the staff at Town & Country, Chester is exceptional. The suggested valuation was excellent and they achieved a sale at the full price. The property was sold within a fortnight but probate delays meant it could not be completed for a number of months. However, T&C kept the purchaser fully informed and happy throughout and thereby ensured the sale eventually reached completion. They chased the solicitors and pushed things along throughout the process, liaising with me regularly. I am extremely grateful for all their efforts, particularly Carolyn and Liam who were exceptional. I would definitely use T&C next time and would certainly recommend them.
Ed · 18 June 2020
★★★★★ 5/5
GoogleMany thanks to Carolyn and Jessica for their fantastic communication throughout our buying process.
Through probate delays and the lead up to Christmas - they were always in touch and keeping us informed, working with all parties to reach agreements and complete the sale in the fastest time possible.
Recommend Town and Country Chester!
Thanks again, Andy & Emma
Andy · 18 June 2023
★★★★★ 5/5
GoogleI have just completed on a house sale with T&C and found them really good to deal with. In fact, I have had dealings with 3 estate agents as a seller recently and T&C were definitely the best. This house was relatively modest value but it still felt like they were working hard at it. Fees were competitive, communication at all stages was brilliant. Highly recommended.PositiveResponsiveness, Professionalism, Value
Brian · 18 June 2022
★★★★★ 4/5
GoogleHad a positive experience with buying my new house with Town and Country. Really helpful and great communication. Would recommend from my experience.
Jackie · 16 September 2025
Agent replied · 16 April 2026
Thank you
★★★★★ 5/5
GoogleA couple of months ago I had awful trouble trying to find a rental property. Every estate agent I attempted to contact either didn’t respond or was very blunt or unhelpful. I then made contact with Town and Country who were phenomenal, they were very responsive, courteous and could no do enough to help. A special mention to Liam who nothing was too much trouble for, he was extremely efficient, knowledgeable and friendly.PositiveResponsiveness, Professionalism
Lauren · 18 June 2021
★★★★★ 5/5
GoogleTown & Country have been professional, efficient and incredibly supportive throughout the house buying process. They provided me with regular updates making sure that I was informed at every step of the way, high levels of support and always responded promptly. Carolyn and the team have been incredible and I would recommend Town & Country to anyone!
Rebecca · 18 June 2023
★★★★★ 5/5
GoogleWe purchased a house represented by Town & Country and had an excellent experience. Carolyn and her team were friendly, professional, diligent and great to deal with throughout. The current housing market and purchase process is incredibly busy, yet Town and Country kept us informed, chased all parties and kept the process moving. I'd be happy to use them for any buying or selling in the future well as recommend them.PositiveResponsiveness, Professionalism
Chris · 25 August 2021
★★★★★ 5/5
GoogleWe experienced a very helpful and professional service from start to finish when selling our house with Town and Country, Chester. Viewings were organised quickly and efficiently, and always followed up. When things became quite stressful at one or two points during the process, Carolyn in particular kept things calm and rational, always being the voice of reason! I would definitely recommend the team at Town and Country, all Estate Agents are most definitely not the same.
Jane · 18 June 2020
★★★★★ 5/5
GoogleThe most unbelivable experience I have ever had with regards to selling a house. The genuine care and hands on service provided by the whole team but especially Carolyn was nothing short of amazing. I could not recommend them more highly and would use anyone else having had the positive pleasant experience I have just had
Susan · 18 June 2023
★★★★★ 5/5
GoogleFantastic service - quick responses and very helpful/knowledgable
Rosie · 16 January 2026
Agent replied · 16 April 2026
Thank you!
★★★★★ 5/5
GoogleGreat service from town & country. House sold very quickly. Keeping in touch regular and easy to contact. Would highly recommend this business, they were very professional from start of sale to completion. Well done and thanks very much to all the staff.
Eddie · 20 December 2024
Agent replied · 17 June 2024
Thanks so much, our previous customer reccomendations mean the world to us and good luck for the future.
★★★★★ 5/5
GoogleRecently sold my house and found all the team at Town & Country fantastic.
My sale had a few bumps as I’m sure most do and the attitude of Liam, Martyn and Carolyn was superb. Nothing was too much trouble and they were always there to help out and chase up things when needed (including me) with a professional yet friendly attitude.PositiveResponsiveness, Quality, Professionalism, Value
Marky · 18 June 2022
★★★★★ 5/5
GoogleExcellent service from Carolyn, Liam and all the team at Town & Country when I recently sold my house. Thanks so much for making everything as smooth as possible and great communication which makes such a difference when moving. I appreciated the practical advice as well as the friendly whilst professional approach. Would definitely recommend. Thanks again, Michelle
Michelle · 19 March 2024
Agent replied · 17 June 2024
Thank you for your kind words Michelle
★★★★★ 5/5
GoogleSuper helpful and friendly staff, with a special thanks to Carolyn who helped me with a very long winded and frustrating house purchase (no fault of T&Cs). She did all she could to get me the information I needed and did so in good time. I am very grateful for all your help.
Kendal · 18 June 2023
★★★★★ 5/5
GoogleThe team at Town and Country were so supportive, informative and friendly. Having used their services over the last two years to manage a rental and sale of a property, I would happily recommend them to anyone. Thank you especially to Carolyn and Liam.
Beth · 8 October 2024
Agent replied · 22 October 2024
Thank you for your kind comments
★★★★★ 5/5
GoogleWe recently completed on the purchase of a property marketed by Town and Country . The follow up service provided by the agents manager Carolyn was impeccable . We certainly will be using this agent again in the future and would recommend others to do the same .Well done and thank you . James and Dianne Leach .PositiveProfessionalism
James · 18 June 2022
★★★★★ 5/5
GoogleThe team at Chester provided excellent service. Everyone was very efficient ,friendly and professional. Carolyn was constantly phoning with progress reports - never felt the need to ring them to find out what was going on. I would definitely recommend these Estate Agents - first class service. Thankyou to everyone involved - sent by Melanie Woodiwiss
John · 18 June 2022
★★★★★ 5/5
GoogleFrom the first telephone enquiry I made to Town and Country to completion of the sale of my property, the service I received was exceptional in every way. The process was seamless, highly efficient and stress free, thanks to Carolyn and the whole team.
Jane · 18 June 2023
★★★★★ 5/5
GoogleI recently bought a property via Town and Country. They were very helpful and professional, especially Carolyn who I mainly dealt with. Highly recommended
Conrad · 18 August 2024
★★★★★ 5/5
GoogleExcellent service from Town and Country. I would recommend.
CAROLINE · 16 September 2025
Agent replied · 16 April 2026
Thank you
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