Town and Country Property Auctions Chester reviews

★★★★★ 5/5

Google

Town & Country Chester have been brilliant with the management of my rental property. From the moment I met Carolyn, she put me at ease and talked me through the management process. From day one, the team at Chester guided me through the documentation, organised rental viewings and secured excellent tenants. I cannot fault their knowledge and professionalism. Carolyn and Liam were always at the other end of the phone if there was a query and where necessary, provided a solution rather than a problem. I wouldn't hesitate to use them again.

John · 18 June 2023

★★★★★ 5/5

Google

From start to finish Carolyn and her team provided an exceptional service. They were completely in control at every step and made what can be a stressful time as easy as possible by being proactive, anticipating problems and using their considerable industry knowledge to make it a faultless experience. Nothing is too much trouble for this tight knit team and I would recommend them without hesitation. Thank you.

Deb · 18 June 2020

★★★★★ 5/5

Google

A first class experience with Town and Country from the first communication and beyond. They were knowledgeable, helpful and professional. They also made the whole experience less stressful! Would absolutely recommend them. Thank you, all.

El · 16 December 2025

★★★★★ 5/5

Google

When I knew I had to sell my recently deceased Mum's house which was also my childhood home I thought it would be an emotional tough time but from the second I met Carolyn and her team they made sure they it wasn't. They took care of everything but kept me updated along the way. I felt the whole time I was in very capable hands who were also so understanding with the situation.Great work, Carolyn and Liam.

Sue · 18 June 2023

★★★★★ 5/5

Google

A very professional service. Carolyn kept us updated on the progress of the house sale ensuring a smooth transition.

Philip · 2 December 2024

★★★★★ 5/5

Google

Absolutely would 100% recommend! The whole team were fantastic from start to finish. We would like to thank Carolyn for all her hard work, communication and understanding throughout the process. I would like to give a mention to Steve as he was very thoughtful, respectful and listened to everything we wanted. Jessica was always there to answer any queries we had and so was Liam. Thank you all so much Best wishes Carlo and Rach

Carlo · 18 June 2023

★★★★★ 5/5

Google

We’ve recently bought a house with Town and Country and can recommend Carolyn and the team who were easy to get hold of and communicate with throughout the whole process with any questions or queries that we had. Thank you for the support you gave when we hit some hold ups along the way too!

Kate · 18 August 2024

★★★★★ 5/5

Google

Amazing hardworking agents. The whole team, especially Liam and carolin, have gone above and beyond on our transaction. Helped in everyway possible and been so supportive with great communication between all parties. Highly recommended.

Melissa · 19 January 2024

★★★★★ 5/5

Google

Very good service from start to finish. I used Town & Country to sell a flat and was lucky to find a new flat also on their books, so I dealt with them as a buyer and a seller. Communications with them were clear and reassuring throughout (the same can rarely be said of solicitors!). Their selling fee was good value too. Highly recommended.

Andy · 2 November 2024

★★★★★ 5/5

Google

First time we have used Town and Country. Won’t be the last either. Steve is a realistic , approachable professional. Our whole experience was pain free with great recommendations for local EPC and solicitors. We chose accompanied viewings which helped greatly too. Once SSTC , the regular communication and updates , especially when solicitors wouldn’t respond , meant Carolyn and team were our saviours. Can’t recommend them highly enough! No brainier. X

Judith · 18 June 2023

★★★★★ 5/5

Google

Excellent from start to finish, friendly, good communication, easy to park outside and pop in. Highly recommended.

Ian · 16 March 2026

★★★★★ 5/5

Google

Buyer experience: we recently bought a house advertised by Town and Country and couldn’t be happier with the service received. They were professional, proactive and kept us in the loop during the whole process with transparency and diligence. Communication was excellent throughout the process, clear, timely, and reassuring. Highly recommendable to anyone looking for a trustworthy and dedicated estate agent.

Alessio · 23 December 2024

★★★★★ 5/5

Google

Town and Country were great when buying my new house. I dealt mainly with Carolyn, who was professional, friendly and kept me regularly updated. I couldn't have asked for better service and would definitely recommend them.

Matt · 16 September 2025

★★★★★ 5/5

Google

Although Town and Country weren't working for us as we were the buyers. We constantly received updates on how the sale was progressing. As the buyers we needed to visit the property on several occasions and they were only to willing to accommodate us. We have no hesitation in recommending Town and Country for your sale or purchase. D.A.Woolley and B Woolley.

Barbara · 15 October 2024

★★★★★ 5/5

Google

A great service received. Very professional and helpful in getting the sale completed. Special thanks to Carolyn and Erin.

Paul · 25 July 2024

★★★★★ 5/5

Google

Fantastic service from the entire team at Town & Country, I cannot recommend them highly enough. They dealt with the sale of our property and they went above and beyond in our opinion liaising with the solicitors and really keeping us up to speed and fully informed every step of the way. Wouldn’t hesitate to use their friendly and professional service again.

Geraldine · 8 October 2024

★★★★★ 5/5

Google

I found the experience with Town & Country perfect. The property was sold after the first viewing which had been arranged with them. They kept me up to date on a regular basis with my Solicitors, with the Purchaser and with any queries that had been raised by the Purchaser`s solicitor`s. Completion was in a timely manor. All in all, definitely recommend this Estate Agent and I would not hesitate in using them again.PositiveResponsiveness, Quality, Professionalism, Value

Sheila · 18 June 2022

★★★★★ 5/5

Google

It’s twice now ,that Town and Country have provided excellent service . This time I was selling a property, and they proved invaluable, as they went the extra mile in providing assistance, while being my main source of communication. I can’t rate them highly enough.

Paula · 14 April 2025

★★★★★ 5/5

Google

Very happy with my experience using Town and Country to sell my property. The staff especially Carolyn kept me informed throughout the sale and were extremely professional. Would highly recommend.

Elizabeth · 22 March 2025

★★★★★ 5/5

Google

We have worked with the Town & Country team on a few occasions and there's very little that could now sway our loyalty to them. They're the only estate agents we've come across that truly care that what you're selling is your home and it's emotional. It's not all money to them (although they are VERY reasonable compared to other Chester estate agents) The teams communication is second to none and we never had to chase them on anything. If anything, the opposite, they called us to ask if we wanted solicitors etc chasing on our behalf. Their knowledge is never ending and I have never felt uncomfortable calling to ask a stupid question, although I'm sure Liam now knows my voice without asking my name (sorry). They promise, and they deliver. Every single time. We can't thank Carolyn and the team enough for all their hard work over the past few years, it is much appreciated!PositiveResponsiveness, Quality, Professionalism, Value

Gemma · 25 August 2021

★★★★★ 5/5

Google

Picking an estate agent can be a bit of a mine field, especially in the current climate, but I can't fault Town and Country. I was always kept up to date, and was only the solicitors that frustrated the whole process. My 1st buyer fell through when we first entered lock down, but as soon as this was lifted they lined up more potential buyers straight away. In all took me 10months to complete on my property but given Covid restrictions, buyer pulls outs, solicitors messing about, Town and Country were the only party not giving me a headache. Carolyn handled my case extremely well, always responsive and professional to my demands. I would highly recommend this estate agent just make sure you get the solicitors right. Keep up the good work Carolyn and team 👍🏻PositiveResponsiveness, Quality, Professionalism, Value

Ash · 18 June 2021

★★★★★ 5/5

Google

We have recently experienced really great service from T&C - right from the offer being excepted on the property the team have been professional and organised, they are a great team who all communicate very well between themselves, they even chased the solicitors on both sides which was really helpful, it was all round a stress free experience. We also had our house valued and there was no pressure or hard sell it was all very well done. I would highly recommend selling or buying with T&C. Keep doing what your doing! Thanks Sarah & NealPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 18 June 2021

★★★★★ 5/5

Google

I can’t recommend Town & Country highly enough. They recently helped me with the sale of my home, and from start to finish they were a joy to work with. They promised well-vetted potential buyers and aftercare to ensure the sale moved smoothly to completion, all for a very competitive price. And they really delivered. The house went on the market on Friday, and on Saturday they had already lined up nine viewings which generated a couple of asking price offers. Carolyn was particularly heroic, chasing solicitors and buyer when needed, and keeping me updated with a weekly phone call. Her hard work helped take the stress out of the process, and I think that without her pushing everything along we would not have completed so quickly.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 18 June 2021

★★★★★ 5/5

Google

Very happy with the service provided by Town & Country! All staff were highly personable and gave us regular updates throughout the process of our sale. They helped us at every stage, including some excellent recommendations for solicitors, surveyors, removal companies etc. We had an offer on our house within a couple of weeks of it being listed. Would definitely use them again and can highly recommend to others.

Daniel · 19 January 2024