Trusted Agent profile · Chester
★★★★★
1,770 reviews across 2 platforms
22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD
Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,770 reviews on two platforms, including 50 Google reviews rated 4.8.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
TrustpilotPaige Ford from Hampstead’s letting…
Paige Ford from Hampstead’s letting team was a pleasure to work with. Her professional approach and open dialogue made the whole process of finding a tenant extremely seamless. Five star service 🙏🏼
Thank you for the review, Perry. And a pleasure to work with you!Regards,Paige
5/5
TrustpilotI had a great experience with Savills…
I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance.
5/5
TrustpilotI find Robert Lerner from Hampstead…
I find Robert Lerner from Hampstead Savills excellent at his job. He and the team around him have always given me superb service in letting my properties. They find me good tenants and always are very professional in all their dealings.
5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
5/5
TrustpilotBuying Property
Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.
Thank you for your lovely review, Yana. It was a real pleasure being able to help you and hope you enjoy the new home. Regards,Chris
5/5
TrustpilotSavills have been a tower of strength…
Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help! Enjoy your new home and feel free to reach out with any further questions.Regards,The Savills Team
5/5
TrustpilotReassuringly professional
We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.
Thank you for your review, Malcolm, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,James
5/5
TrustpilotExcellent Estate Agents
The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.
Thank you, Louise, we really appreciate your review.
5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotGreat service by Ryan Griffin
Great service by Ryan Griffin and Valentin Needa (Manchester office)Quick to respond, professional and friendly.Highly recommend compared to other local agents.
Thanks Alexandra, it was a pleasure to work with you.Regards,Ryan & Valentin
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
5/5
TrustpilotReally positive
Really great service. Isaac (Birmingham) was so helpful and he was so patient in working with us buying a house from aboard. Nothing was too much for him. Definitely recommend. He represents Savills really well! Great experience
It was my pleasure! We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Isaac
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
GoogleBrilliant process with Savills from start to finish when renting a property, extremely helpful team, quick turnaround and especially brilliant service from Adam who helped myself and my family with any questions we had along the way.
5/5
TrustpilotAmazing service from Tom in Manchester…
Amazing service from Tom in Manchester Office had issues with my tenant allowing access for engineer but Tom sorted it all out for me and made it very easy process
Thank you, Joseph. It means alot to receive feedback in order to maintain our service levels. We do appreciate your kind words.
5/5
TrustpilotA seamless process from start to finish…
A seamless process from start to finish. The Windsor team and Suzy Lambert in particular, have been absolutely outstanding and as such, I won't hesitate to retain their services in the future.
I am very grateful for your kind words. I know that selling a home can be very stressful, so I am glad to have been able to assist. I look forward to working with you again in the future!Regards,Suzy
5/5
TrustpilotSavills Islington
Holly and Lucy, at Savills Islington, have been a pleasure to work with when letting out our property. They have worked so hard and and have always been incredibly proactive and helpful. I would highly recommend working with them.
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotYato at the Savills Clerkenwell office…
Yato at the Savills Clerkenwell office has been our property manager as tenants for the last year and she has been a pleasure to work with. Very attentive and quick to respond to our queries about issues and concerns and very helpful!
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
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