Trusted Agent profile · Chester
★★★★★
1,769 reviews across 2 platforms
22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD
Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,769 reviews on two platforms, including 50 Google reviews rated 4.8.
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Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
5/5
TrustpilotGeorge from the Guildford office worked…
George from the Guildford office worked professionally and quickly to secure new tenants for both of our properties and was on hand to answer any queries either we or the new tenants had.We would use Savills again for future projects.SR GUILDFORD
Thank you for your kind words. I am very pleased to have been to help you and your new tenants. Please do not hesitate to get in touch if there is anything else I can assist with.Regards,George
4/5
TrustpilotSelling with Savills
Working with people who are committed, knowledgeable and honest was a delight. Rory Ogilvie and Gail McRae made the selling of my home of some thirty odd years less traumatic than I thought it was going to be. For me, the people who work for Savills are a pleasure to work with.
5/5
TrustpilotSavills made selling our house a…
Savills made selling our house a pleasant experience, Phaedra especially seemed to be there when advice was needed. We loved the house and circumstances forced us to sell so having the Savills team there made it that much easier.
We understand that selling a home can be hard, and I really appreciate your kind words that we made things a bit easier for you. Thank you for the review!Regards,Phaedra
5/5
Trustpilot5-star performance
SAVILLS CAMBRIDGEThey are always professional and courteous and enthusiastic, and committed to the task in hand. They have all been a pleasure to work with, including notably Stewart Chipchase and Ed Meyer. Whether you're buying or selling, they will achieve a fair price.
Thank you for taking the time to leave a review! We are delighted to hear that we were able to help with your real estate needs, and your kind words are much appreciated. We look forward to working with you again in the future.Regards,The Savills Cambridge Team
5/5
TrustpilotSavills itons
Savills have been regularly inspecting the property I rent over the past six years.The last two were carried out by Adele from the Winchester branch who was very efficient and did not disturb meat all whilst overlooking the premises.In my opinion she is a excellent representative for Savills
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotPoor service
Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.
We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.
5/5
TrustpilotSavills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.
5/5
TrustpilotExcellent management from Anmol Johal
Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!
I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol
5/5
TrustpilotGreat, hard working team
The staff at Savills worked tirelessly for our sale, whilst we didn't get the price we hoped we would they communicated honestly with us about the market and what was realistic. They have supported us throughout with flexibility and a real work ethic.
Thank you so much for your kind words. We know that selling and moving house can be a difficult time, so it's great to hear that we made it that little bit easier for you.Regards,The Savills Team
4/5
Trustpilot"Savills was recommended by friends who…
"Savills was recommended by friends who had sold their London houses through them, which confirmed the good reputation we already knew they had. Their staff acted professionally and helpfully throughout, despite the difficulty of working during the period of Covid restrictions."
Thank you for your review. We are glad to have been able to help, and we know that moving is especially stressful during COVID-19. Please feel free to reach out with any further questions.Regards,The Savills Team
5/5
TrustpilotSophie is relentless and an amazing salesperson
Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
5/5
TrustpilotSavills Glasgow
From initial discussions around selling the property to final settlement of a sale that proved more complicated than initially thought the team at Savills in Glasgow and Cameron Ewer and Caroleanne Gallagher, in particular, provided a first class service, which I couldn't fault.
We are so pleased we could help you during your move. Thank you for taking the time to leave a review for us!Regards,Savills Glasgow Team
1/5
TrustpilotThis company appears to advertise…
This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .
Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
TrustpilotAliya Charnley have been very helpful…
Aliya Charnley have been very helpful during the entire tenancy process.
Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Trustpilot5 star service from Savills …
Superb service from a very professional team. I am so pleased that Savills arranged the tenancy - I can’t find anything to complain about - most unusual for me !
Thank you so much for your review, Ian, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotConnie and Georgina at Savills were…
Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.
Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina
5/5
TrustpilotSelling through probate
Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
1/5
TrustpilotComplete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotGreat communication
Great communication, friendly and professional. We would recommend the Sunningdale team without hesitation.
We really appreciate your kind feedback, Mr. D. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
5/5
TrustpilotSomething of a Trial
Selling my house has been something of a trial with three successive sales falling through, Covenant hurdles to jump and Covid to navigate. Savills have stuck with me throughout, remaining thoughtful, amenable and thorough in their arrangements. I am pleased to have instructed them.
Thank you for your kind words and for taking the time to post a review, Sally. I’m delighted you are pleased and that we are able to achieve such a successful outcome on your behalf.
5/5
TrustpilotIt was great working with Oliver…
It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.
1/5
TrustpilotIf I wanted rain dripping on me while I sleep, I'd go camping
Over the past 6 months we have tried to get Savills to fix a massive leak in the roof. Nothing has been done. Imagine having a leak in your roof, while living in LONDON. If I could give 0 stars I would.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
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