Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSale of our property in Ascot
We chose Savill’s to market our property in Ascot as they were responsive and understood our brief. The staff were amazing at every stage of the process, nothing was any trouble and advice was there when it was needed.The property sold very quickly, with initial marketing targetting suitable buyers. The enthusiasm and professionalism of the staff was evident from the beginning to the end of the process.I have recommended Savills to friends who are considering a house move. A great experience.
Freda · 14 June 2021
★★★★★ 5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
Lisa · 21 June 2024
Agent replied · 24 August 2024
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Derek · 8 August 2019
Agent replied · 11 June 2024
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
★★★★★ 5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Laura · 27 June 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
★★★★★ 5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
AW · 8 March 2024
★★★★★ 5/5
TrustpilotJackie and Rob from Rickmansworth…
Jackie and Rob from Rickmansworth office have been truly wonderful. They both have been professional and extremely benevolent in helping me get a house. It is beautiful agency and not just a money making agency. Extremely genuine people work here with some strong work and moral ethics.
Preeti · 2 July 2021
Agent replied · 11 June 2024
It was our absolute pleasure, we are very happy to have been able to help you - and thank you for such a kind review.Regards,Jackie, Rob and the Rickmansworth team
★★★★★ 5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
Mr · 25 January 2021
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotExcellent service from Savills Wimbledon
The team at Savills Wimbledon (Dan, Lizzy and Tim) handled our house sale and were excellent throughout - professional, prompt, diligent and reassuring. A special mention goes to Tim who went above and beyond in helping all go smoothly
LW · 31 August 2022
Agent replied · 11 June 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.Regards,Tim, Dan, Lizzy & Savills team
★★★★★ 1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Alex · 27 August 2023
Agent replied · 11 June 2024
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
★★★★★ 5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
William · 3 May 2023
Agent replied · 11 June 2024
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
★★★★★ 5/5
TrustpilotSavills Exeter - Sarah-Jane Bingham Chick
We invited Sarah-Jane Bingham Chick, from Savills' Exeter office, to view our Devon property and provide an appraisal, which she duly did. Knowledgeable, with a wealth of local experience and a cheerful, personable approach means she is a delight to work with.
Paul · 5 April 2022
Agent replied · 11 June 2024
Thank you for your kind words. I am delighted to have been able to help and hope to work with you again in the future.Regards,Sarah-Jane
★★★★★ 5/5
TrustpilotDanielle Kersh - Notting Hill Office
I recently purchased my first property in the Notting Hill area, supported by your agent Danielle end to end throughout my journey. From the outset she was incredibly receptive and understanding of my needs, finding me a flat that was a perfect fit. From the point of offering to completion, she kept me fully informed and kept an open and transparent dialogue. Given that I was a first time buyer, she went above and beyond to make sure I understood and felt comfortable at each stage of the process. She kept both my solicitor and the vendor on track to complete on the desired date with no hiccups. I was very impressed with the service and would highly recommend both Danielle and Savills to anyone I know.
Leonie · 16 March 2021
★★★★★ 5/5
TrustpilotA difficult sale process made easier by…
A difficult sale process made easier by Jen and team @Hackney. They remained dedicated and focused. Well done and thank you
Mr · 5 November 2022
★★★★★ 5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
Sam · 20 June 2023
★★★★★ 1/5
TrustpilotHORRIBLE @ Rentals Management Hampstead
HORRIBLE. Was renting for a year, an expensive property. Just terrible. Wouldn't get internet sorted, wouldn't get heating sorted. Late in re-paying deposit. All sorts of excuses, none of which made sense. BEWARE.Very polite, and their sales guys seem nice. Their management team was terrible.
Me · 4 October 2021
Agent replied · 11 June 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
★★★★★ 4/5
TrustpilotSavills Bath gave a very helpful and…
Savills Bath gave a very helpful and professional service and achieved a sale of our property in the UK. They took total responsibility for all viewings as we were out of the UK. We would not hesitate to use the service again or recommend them to others. Carol Reeves
Natasha · 24 November 2020
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotContracts exchanged on our house in…
Contracts exchanged on our house in Oxshott using Savills in Cobham.Charles Broadbent of Savills provided outstanding,proactive support to my wife and I-and also constantly interfaced with the family who have exchanged with us.We could not have had better service and communication.
A · 4 May 2022
Agent replied · 11 June 2024
We are so pleased you are happy, and thank you for the review.Regards,Charlie
★★★★★ 1/5
TrustpilotIf I were to write my full experience…
If I were to write my full experience renting in London, and the amount of cost and hassle I had dealing with Savills, it would take me 3 days of writing. Absolutely awful experience.
John · 24 December 2024
★★★★★ 5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
MRJ · 9 February 2021
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotI’d like to take the time to thank the…
I’d like to take the time to thank the guys in the lettings department down at Savills, Marlow. The process from viewing the property, submitting an application to moving in was delightful. They guided me each step of the way. Highly recommend using them.
Jack · 15 November 2021
Agent replied · 11 June 2024
We really appreciate you taking the time to write a review. We know that moving can be a stressful time, so we are glad we were able to make the transition slightly easier.Regards,The Marlow Team
★★★★★ 5/5
TrustpilotHarry Kwan in the Birmingham office has…
Harry Kwan in the Birmingham office has been super attentive and responsive since being my property manager. He is always friendly and willing to help, and gets everything actioned in a timely fashion.
PS · 7 March 2023
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations. Regards,Harry
★★★★★ 5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
Miriam · 1 August 2023
★★★★★ 1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
James · 13 January 2021
Agent replied · 11 June 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotRyan in Manchester Office - Outstanding
Ryan in the Manchester office has been superb. He has been a trusted advisor throughout the process and more than just an estate agent - he has been useful counsel. Could not recommend him more!
Stephen · 20 December 2022
Agent replied · 11 June 2024
Thanks Stephen, we're so happy we could have helped you. And thank you for such an amazing review.Regards,Ryan
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