Savills New Homes Chester reviews

★★★★★ 5/5

Trustpilot

excellent service

Alexa Butler at the Sloane Street office is an absolute gem. She made the entire process simple and easy to understand and I appreciated her patience and expertise. Always accessible, friendly and with plenty of sensible advice. She’s backed up by a charming team who were informed and efficient throughout. Very highly recommended!

Reem · 2 July 2021

★★★★★ 1/5

Trustpilot

Never answer the phone or reply to emails

I have tried many many times to call, but they never answer the phone or reply to any emails. I have great concerns over the massive hike to the quarterly service charge from £766.29 to £1060,92 but cannot discuss it with anyone - dreadful company

Mr · 1 September 2022

★★★★★ 5/5

Google

Pauline Kay and her team were relentlessly positive and helpful throughout the process of selling our house. Pauline's advice was thoughtful and sensitive . Communication was swift and we really appreciated Pauline''s willingness to deal with a variety of issues.

Simon · 13 October 2020

★★★★★ 4/5

Trustpilot

Edinburgh Savills Team

The Edinburgh Savills team were extremely responsive and helpful during our recent search for a house. They organised at short notice multiple viewings of the property we have now successfully offered on. The team were all very pleasant and professional throughout the process.

Germander · 11 November 2022

★★★★★ 1/5

Trustpilot

I have tenancy contract which has…

I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March

Irakli · 10 November 2022

★★★★★ 5/5

Trustpilot

Robert Lerner

Robert Lerner, Savills Hampstead agent, was a great advisor. He allways was in touch with us, helping in every thing we needed. We don’t speak english very well, but Robert always was kind and patient.He asked our needs an showed several relevant oprions.I think we were lucky to have his service and advise.I highly recommend Savills!!!

LUIS · 16 September 2020

★★★★★ 5/5

Trustpilot

Nikita Davis

Nikita Davis of the Savill's office, Victoria Park, was extremely helpful and responsive throughout the process. She was always pleasant and friendly and went out of her way to ensure that things went smoothly during the transaction.

JohnP · 23 May 2023

★★★★★ 1/5

Trustpilot

Useless book a day off for them then…

Useless book a day off for them then they tell me hour before my appointment they can't make it

Bella · 4 July 2024

★★★★★ 5/5

Trustpilot

Amazing service from Robyn

Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!

Alison · 14 September 2022

★★★★★ 5/5

Trustpilot

Sale with Savills

Troy at the Clifton branch dealt with my sale, which was rather protracted and at times quite frustrating, in a professional and prompt manner, liaising with all parties and keeping me fully informed at all stages and it was a pleasure communicating with him.

Mrs · 13 September 2022

★★★★★ 1/5

Trustpilot

Non existent

I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.

David · 15 October 2018

★★★★★ 5/5

Trustpilot

Thumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs

I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.

Zi · 27 October 2021

★★★★★ 5/5

Trustpilot

Was very happy with the whole…

Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.

Fee · 13 November 2022

★★★★★ 1/5

Trustpilot

Worst commercial letting agent ever

Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.

Ying · 19 July 2017

★★★★★ 5/5

Trustpilot

My sale: Savills at Bristol

Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.

Cara · 19 August 2021

★★★★★ 5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

★★★★★ 1/5

Trustpilot

BEWARE

BEWARE - Does not return the deposit

J · 24 December 2025

★★★★★ 5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

★★★★★ 5/5

Trustpilot

Complication free house sale

Delighted with the manner in which Savills Chester handled the sale of a much loved family home. The whole process from instruction to completion was achieved in less than four months and went extremely smoothly. Our agent kept us fully updated through every step in the process and recognised the emotional sensitivity of selling a family home of 40 years. Much appreciated C & H

Catherine · 8 August 2023

★★★★★ 5/5

Trustpilot

Thank you all at Savills, Knutsford, Cheshire.

I would like to thank all the Sales Team and Staff at Savills in Knutsford for all their help in the recent selling our house.Their attention to detail was excellent and their efforts exemplary.i would have no hesitation at all in recommending Savills to anyone looking to buy or sell a house in the Knutsford area.

John · 30 March 2020

★★★★★ 5/5

Trustpilot

Very positive experience in lettings management

I've been very impressed with Sarah Fernandes in the Richmond office, who has been managing our property rental for a number of years. She's been communicative, responsive and proactive throughout this time and would highly recommend her to landlords.

Alan · 23 December 2024

★★★★★ 5/5

Trustpilot

We placed our house on the market…

We placed our house on the market (Farnham Branch) and within a week we had a buyer. Due to hard work and diligence from Max we were able to exchange contracts in a short period. I would recommend and use Savills again. Thank you to the Farnham Branch.

Lorraine · 10 January 2022

★★★★★ 5/5

Trustpilot

Many thanks Georgina

Many thanks to Savills Islington Lettings team and more specifically to Georgina who has handled a super follow up on my client's letting steps. Georgina has made things go smoothly and efficiently. She was always proactive and sending all documents before I even asked for them.Thank youuuu.

Brigitte · 7 February 2022

★★★★★ 5/5

Trustpilot

We have just sold our home after 43…

We have just sold our home after 43 years a big wrench, Savills Windsor are a great team of professional Estate Agents who have made this procedure as smooth as possible with great Knowledge of pricing, calming advice with the ability to communicate and always on call, I highly recommend them. RB

Richard · 6 March 2021