Trusted Agent profile · Chester

Savills New Homes Chester reviews

4.1

★★★★★ Great

1,770 reviews across 2 platforms

22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD

Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,770 reviews on two platforms, including 50 Google reviews rated 4.8.

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4.8 / 5

50

Reviews on Google

This office

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1,720

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Charles Fraser-Sampson - Savills - Excellent Job!

Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!

J · 4 June 2021

Agent replied · 11 June 2024

Thank you for your kind words, it was my pleasure!Regards,Charles

5/5

Trustpilot

Savills Chiswick and particularly India…

Savills Chiswick and particularly India Tickner, with whom we mostly dealt, were professional, diligent and friendly. India provided good (and ultimately successful) advice about marketing and an effective link between us and the buyers, as well as with the buyers’ (rather inefficient) conveyancers. I would recommend her services.

John · 21 May 2021

4/5

Trustpilot

Savills Wilmslow were highly…

Savills Wilmslow were highly professional throughout a very extended sales process, many accompanied viewings and great service during the contract phase.

Anna · 6 December 2019

Agent replied · 11 June 2024

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Oki has been very responsive and super…

Oki has been very responsive and super helpful throughout the process.

Charlotte · 16 March 2022

Agent replied · 11 June 2024

Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki

5/5

Trustpilot

Savills feedback

David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.

Neil · 20 June 2022

Agent replied · 11 June 2024

We appreciate you leaving such a kind review, thank you and all the best!

5/5

Trustpilot

Good work by Savills

Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.

Tim · 26 October 2023

5/5

Trustpilot

Millie was an efficient and friendly…

Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.

Anna · 12 February 2021

Agent replied · 11 June 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

4/5

Trustpilot

My second experience of using this…

My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks

Mary · 1 August 2022

Agent replied · 11 June 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Sarah Fernandes manages two residential…

Sarah Fernandes manages two residential properties I have in Fulham. She is unfailingly helpful and kind even if it is a tricky problem and I am sure she would rather not deal with it. I am incredibly grateful. Managing a property is a nightmare dealing with both the landlord and tenant and trying to ensure both sides are happy. Sarah certainly does well on my side - the Landlord. Thank you, Sarah.

Victoria · 7 December 2023

5/5

Trustpilot

A very professional service from…

A very professional service from beginning to end. Special thanks to Katy Stephenson in the Ipswich office who has been extremely helpful, always prompt to answer any questions and very friendly! I would not hesitate to use Savills again.

J · 30 August 2022

5/5

Trustpilot

Amar was fantastic throughout the…

Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !

John · 10 October 2020

Agent replied · 11 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Thanks!

Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!

WN · 23 October 2021

Agent replied · 11 June 2024

Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz

5/5

Trustpilot

Absolutely the best estate agents in London!

Absolutely the best estate agents in London! Georgina Catton from the lettings team in the Islington branch helped me with my flat search in London and my experience working with her couldn't have been better! She was incredibly responsive, communicative and helpful throughout the entire process. The professionalism and attentiveness was beyond anything I have seen in London before. Would highly recommend!

Gamze · 12 August 2021

Agent replied · 11 June 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Georgina

1/5

Trustpilot

AVOID AVOID. AVOID

Had the misfortune of contacting the Glasgow Office recently, looking for information on which to base a spend of 400k+The female agent was very ill informed and unready in her attempts to sell or muster customer interest.

Brian · 2 February 2024

Agent replied · 11 June 2024

Hi Brian, we are sorry to hear this and would like to hear more of your experience. If you could email any other detail to socialmedia@savills.com we would be grateful.

5/5

Trustpilot

Grateful review

I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.

Charlotte · 13 May 2024

Agent replied · 11 June 2024

We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Debbie-Ann was always incredibly…

Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.

APT · 1 September 2020

Agent replied · 11 June 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

The whole experience was amazing 😍

I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone

Sanisha · 25 November 2020

Agent replied · 11 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Property transaction

Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky

Semper · 27 October 2023

5/5

Trustpilot

We couldn’t have purchased our home…

We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!

Victoria · 7 August 2023

5/5

Trustpilot

Looking for a property made simple

We all know how hard and stressful is to find the right property in London. Well this wasn’t my case. I been contacted by Jess Exley and from the beginning of the negotiations till the end she has been polite, understanding, professional and she helped me with the all process. I will definitely recommend her as a agent. All agent should be like her!

Massimo · 3 February 2021

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Sold the house!

Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.

Roger · 22 May 2024

Agent replied · 11 June 2024

Thank you for your lovely review, Roger. It was a real pleasure being able to help you.

5/5

Trustpilot

Karen at Savills Sunningdale was really great

Karen at Savills Sunningdale was really helpful when we bought our house. So responsive and knowledgeable.

Tom · 20 January 2021

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

As I live in New York

As I live in New York, I have to look to reliable persons to bring to my attention and then follow through with any action required.That’s where Olivia Hill has excelled to the point I don’t have to worry about unforeseen issues. She is my view of Savills and a very positive one. Thank you,Carl Gustav Magnusson

Mr · 12 April 2022

Agent replied · 11 June 2024

Thank you for leaving a lovely review! I am so pleased to be of assistance, and please feel free to reach out with any further questions or concerns.Regards,Olivia

5/5

Trustpilot

Savills Salisbury

After a slow start with Savills I had the huge benefit of being assisted by Debbie Anne Taylor in the Salisbury office. She has been amazing, supportive efficient always available on the telephone and would always return a call. To conclude Savills are lucky to have her in their employ and I would recommend her to anyone wishing to sell or buy without hesitation.

Slade · 8 January 2021

Agent replied · 11 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

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