Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery impressive service from Tatsiana and Helen. Detailed and prompt. Happy customer.
Best wishes.PositiveProfessionalism
Chris · 22 June 2021
Agent replied · 21 June 2024
Hi Chris, we appreciate your positive review about your recent experience with us and the great service we have been able to provide.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleMoving house is daunting but moving to a new area as well even more so. I needn't have worried. Walking into Leaders and meeting the team was fantastic. They couldn't have been more friendly and helpful. I came away completely relieved with lots of useful information to browse. Thanks everyone, great job!
Ann · 23 June 2019
★★★★★ 5/5
GoogleQuite responsive and the staff work professionally
David · 22 June 2022
Agent replied · 21 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 1/5
GoogleAn absolutely terrible experience. All I wanted was a valuation of my rental property. I also had to call 3 times to find out what was happening but kept getting through to an answerphone for Michael. The two girls I spoke too were extremely rude when I finally got through. Keep Clear
Colly · 23 June 2018
★★★★★ 5/5
Googlesppke with the Lettings team to enquire about a property, really helpful and knowledgeable service. Thank you.
Julianne · 23 June 2019
Agent replied · 21 June 2024
Hi Julianne, thank you so much for your positive comments about our team in Chester. We're pleased to hear the lettings team were so supportive during your dealings with them. We will pass your comments onto the team and hope that if needed they can be of assistance to you again in future! Kind Regards, Leaders
★★★★★ 5/5
GoogleGreat customer service, helpful and friendly staff who answered all my questions about renting through Leaders.
Kerry · 23 June 2019
Agent replied · 21 June 2024
Hi Kerry, thank you for taking the time to leave a review letting us know about the service received from the team at Chester, we are so pleased to read that the team have been so helpful, friendly and that they have been able to provide you with such a great experience! We will ensure your comments are relayed onto the team. Kind Regards, Leaders
★★★★★ 5/5
GoogleExcellent customer service, really helpful with my many questions. Would definitely use again.
Tom · 23 June 2019
Agent replied · 21 June 2024
Hi Tom, thanks for taking the time to leave a review letting us know about your experience with our team in Chester. We're really pleased to hear that the team could provide such excellent service and support when answering your questions. We hope if needed that we can be of assistance again in future. Kind Regards, Leaders
★★★★★ 5/5
GoogleSpoke to lettings team and they helped with everything I need. Really lovely.
Franchesca · 23 June 2019
Agent replied · 21 June 2024
Hi Franchesca, thank you for this great review about our lettings team in Chester. We hope to be of service to you again in the future. Kind Regards, Leaders
★★★★★ 5/5
GoogleVery professional, friendly and efficient service.
1 · 22 June 2021
Agent replied · 21 June 2024
Hi 1 2!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleI have bought and sold a flat with Leaders and would say they are very good, specifically a lady called Yvonne, who helped progress my sale when it was otherwise stalled.
Michael · 22 June 2022
★★★★★ 5/5
GoogleExtremely friendly and helpful staff. We bought our first house through Leaders and we cannot recommend them enough. Ruth let us know what was going on every stage of the way and went above and beyond what was expected. Couldn't have gone smoother. Thanks Leaders!
Charlotte · 23 June 2018
★★★★★ 5/5
GoogleBest service.
Ann · 15 October 2026
★★★★★ 5/5
GoogleVery helpful with arranging property maintenance very satisfied with the service.
Emir · 23 June 2019
Agent replied · 21 June 2024
Hi Emir, thank you so much for your positive comments about Leaders and the team at Chester. We are so happy to read that the team have been so helpful when arranging maintenance for you. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleSpoke to lettings team and were really helpful and polite.
Brenda · 23 June 2019
Agent replied · 21 June 2024
Hi Brenda, thanks for this review about your experience with our lettings team in Chester. Our staff always want to provide as much assistance and support as possible and we're delighted to learn that the team in Chester have been able to do this. Please do not hesitate to get in touch if there is anything else we can do to help moving forward. Kind Regards, Leaders
★★★★★ 5/5
GoogleAmazing service, was really impressed. Would recommend to anyone.
Marsha · 23 June 2019
Agent replied · 21 June 2024
Hi Marsha, thank you for taking the time to leave a review about your recent experience with the team at Leaders Chester. We are so pleased to read that the team were able to provide you with such a great level of service. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleOur lettings agent (Simon) has made the whole process of moving very simple and straightforward. We had issues getting residual items removed from the flat we'd just moved into but Simon came out personally and removed the items himself.
Jenn · 23 June 2019
★★★★★ 5/5
GoogleWanted some advice on getting onto the property market so went into leaders for help, and they did not disappoint me they helped me with everything making me feel at ease with this new experience. Highly recommend.
Skrt · 23 June 2019
★★★★★ 5/5
GoogleVery good customer service from the property management team in the Chester office. I have had the pleasure of being a tenants for the last 12 months and what a delight it has been.
Audrey · 22 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Zachary · 12 July 2026
Agent replied · 12 October 2026
Hello Zachary Anderson Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 12 June 2026
Agent replied · 12 October 2026
Dear, Emma Mccarthy! Thanks for the great review! All the best, Customer Care Team
★★★★★ 4/5
YellHighly recommend
Had dealings with a lovely young lady "Emma" in lettings who was so polite and very helpful. Made me happy to recommend this agent and I don't normally like to leave reviews
JuneL-38 · 14 January 2019
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 12 May 2026
Agent replied · 12 October 2026
Dear Ben Barlow, Thank you for the great review of our Leaders Estate Agents Chester team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Akinrinbola · 12 May 2026
Agent replied · 12 October 2026
Dear Akinrinbola Oluwaseyi! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
AREO · 15 April 2026
Agent replied · 16 April 2026
Dear Areo Opeyemi! Thanks for the amazing review and star rating! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.