Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been a tennant for over four years and have seen a rather high turnover of staff however, they have always responded same day and always endeavour to help with all my enquiries.
I deal mostly with Meg Wilson who I can honestly say , is an absolute gem and has been very understanding of my situation, always sunny in her disposition and very professional.
Therefore I would always say to anyone thinking of renting , these are brilliant
Debbie · 14 June 2021
Agent replied · 13 June 2024
Thank you Debbie for your lovely comments. They are much appreciated. I will pass on your comments to Meg - thank you so much again 💜 …
★★★★★ 5/5
GoogleBy far the best estate agents in Chester. The initial reason I choose these guys was down to viewing numerous properties to which a couple were with Ashley and out of all the estate agents and viewings I found Ashley to be the only one that was super friendly, knowledgeable and on the ball! The rest were mostly useless, sat in there car reading the paper or didn't have any answers to my questions.
This then gave me the confidence to choose them in selling my house. I was blown away how good they were when I sold my property within 3 days of going on the market. Ella, Meg and the rest of the girls in the office dealt with the whole process extremely efficiently and I can't thank them enough.
Will 100% go back to them for any future sales or lettings.
Jonny · 14 June 2021
Agent replied · 13 June 2024
Thank you Jonny for your lovely words. It really is much appreciated. 💜 …
★★★★★ 5/5
GoogleJust bought my first property through Homesale and they have been amazing. I’ve been speaking to Ashley throughout the sale and he was really supportive and knowledgeable through every step of the process. He was really accommodating and went out of his way to make sure I could visit the property whenever I was able to get to Chester. He was really friendly, kind and supported me through lots of aspects of the process of buying my first home. He made sure I was aware of each stage of the process and what would happen next. He also communicated any messages between the seller and myself really quickly and accurately.
Definitely going to be recommending homesale to people going forwards, and specifically Ashley for his great customer service throughout!
Dominique · 14 June 2021
Agent replied · 13 June 2024
Thank you for your comments and lovely review. it is much appreciated
★★★★★ 5/5
FacebookReally good experience buying through Currans. The experience from first viewing to collecting keys was very professional and friendly. All staff were helpful and polite. I dealt a lot with Ella and she was extremely good at providing regular check ins and updates as to the progress of my purchase. No problem was too big or small and Ella always chased up any concerns immediately and provided a genuine update as soon as possible. Overall really pleased, thank you guys!
Olli · 12 April 2021
Agent replied · 22 February 2025
Thanks Olli for your wonderful review. It is greatly appreciated 💜
★★★★★ 5/5
GoogleHave let me flat with Currans for several years now. Always found them helpful and informative throughout the process. Special thanks to Lucy for proactive way you managed recent topicsPositiveQuality, Professionalism
Tim · 14 June 2021
Agent replied · 13 June 2024
Thanks Tim for your lovely comments and review. It really is so appreciated.
★★★★★ 5/5
GoogleThank you Meg, Ashley and the team at Homesale for achieving a great sale, and for providing friendly and professional support and advice throughout the process, loving our new home, thanks for making it happen.
John · 14 June 2020
Agent replied · 13 June 2024
John, thanks for your lovely review. It is greatly appreciated.
★★★★★ 5/5
GoogleBest estate agent in Chester! Always a friendly and professional service and a special mention to Cat for her help and advice on letting.
Sarah · 14 June 2022
Agent replied · 13 June 2024
Thank you Sarah for your lovely review 💜 …
★★★★★ 5/5
GoogleProperty I live in looked after by this company . Very professional and trustworthy . I deal with one of their team Sophie all the time . Nothing is ever an issue, this girl is so professional and always addresses any concerns ASAP . I would highly recommend this company based on the service given , politeness and professionalism of Sophie alone, she is a major asset to the team .PositiveResponsiveness, Professionalism
Winnie · 14 June 2022
Agent replied · 13 June 2024
💜 …
★★★★★ 5/5
FacebookBy far the best estate agents in Chester. The initial reason I choose these guys was down to viewing numerous properties to which a couple were with Ashley and out of all the estate agents and viewings I found Ashley to be the only one that was super friendly, knowledgeable and on the ball! The rest were mostly useless, sat in there car reading the paper or didn't have any answers to my questions.
This then gave me the confidence to choose them in selling my house. I was blown away how good they were when I sold my property within 3 days of going on the market. Ella, Meg and the rest of the girls in the office dealt with the whole process extremely efficiently and I can't thank them enough.
Will 100% go back to them for any future sales or lettings.
Jonny · 28 January 2021
Agent replied · 22 February 2025
Thank you so much for the lovely review Jonny 💜
★★★★★ 5/5
FacebookI would fully recommend Homelet, They really do go the extra mile. I’ve used a number of agents in the past to let my properties out and Homelet are by far the best. Thank you
Suzy · 4 March 2020
Agent replied · 22 February 2025
Thank you Suzy for your lovely comments. They are much, much appreciated 💜
★★★★★ 5/5
GoogleHomesale recently helped us purchase our new home. They made the whole process very easy. Very professional, excellent customer care and always happy to help. Thank you Homesale!PositiveResponsiveness, Professionalism
Susanna · 14 June 2021
Agent replied · 13 June 2024
Thank you Susanna for your lovey review and words. They are much appreciated.
★★★★★ 5/5
GoogleSuch a great team recently rented a property through them. Meg was so helpful to us all staff returned our calls efficiently, I honestly can’t fault them brilliant service start to finish thankyou
Angela · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for your lovely words. They are very much appreciated.
★★★★★ 5/5
GoogleAn outstanding service, really efficient and professional. We highly recommend Ashley as an estate agent. We have just bought our first house, and Ashley did an amazing job during the process. Thank you.
Ausra · 14 June 2020
Agent replied · 13 June 2024
Thank you Ausra for your lovely review. It is much appreciated. 💜 …
★★★★★ 5/5
GoogleGreat team of people. Brilliant social media presence. I’d like to mention that Cat is very helpful with any queries I have.
Sophie · 14 June 2022
Agent replied · 13 June 2024
Thanks Sophie your words are much appreciated 💜 …
★★★★★ 5/5
GoogleWould highly recommend using Currans to rent from. As tennants for the last 2 years, Currans have been fantastic and have dealt with any issues we've had really quickly and painlessly. We have mainly been in contact with Lucy who has been great throughout.
Helena · 14 May 2024
Agent replied · 13 June 2024
Thank you for your review. it is greatly appreciated. Lisa - Director
★★★★★ 5/5
GoogleSales team are marvellous. Ashley and his team treated me with respect didn't push, listened and were helpful. Within 3 months our deal was successfully done. The service is top notch
R · 14 June 2020
Agent replied · 13 June 2024
Thank you for your lovely review and comments. It really is much appreciated 💜. …
★★★★★ 5/5
FacebookFabulous service. We bought our property through Homesale. We had such a great uncomplicated and helpful process we decided to sell through them. Very quick sale and absolute dedication and hard work to see it through to completion. Communication is the best I've known and trust them implicitly. Would definitely recommend and wish them all the success they deserve. Also a very special mention to Meg, thank you!
Christina · 9 March 2017
★★★★★ 5/5
GoogleCurran’s have been exceptionally easy to deal with and Cat is always available to answer questions quickly.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 14 June 2022
Agent replied · 13 June 2024
Thanks so much x 💜 …
★★★★★ 1/5
GoogleApplied for a flat straight after a viewing, completed the paperwork promptly. Got told I needed to pay the application fee to guarantee the flat. Called the same day multiple times to pay, but the agent that was handling our application wasn't in the office. I was assured I wouldn't lose out on the flat and can just pay the next day instead. I even sent an email saying I will call first thing in the morning to pay. Apparently someone else sent an application that night and they passed that onto the landlord. When I called early in the morning I got told the landlord had to make a decision, which wasn't in my favour. I had already told my landlord I was leaving and now I'm in an awkward situation where I need to quickly find a place. Do not make the same mistake and trust anything these people say. They are very unprofessional and dodge phone calls.
Ozan · 15 June 2019
Agent replied · 13 June 2024
Sincere apologies on your experience Ozan. Unfortunately the landlord made a decision between you and another tenant and this did not fall in your favour as you note. I am happy to help you with finding another apartment. I have attempted to call you to try to resolve. Please call me as soon as you can. I would love to help. 07974 145566
★★★★★ 1/5
GoogleWould give zero stars if I could. Worst estate agents I've ever dealt with and I've moved a lot. Problem after problem since first application.
Takes months of chasing for them to do anything and even then I'm fobbed off with pathetic excuses each time. Not getting an email is their go to for why the communication is so poor. Either don't advertise your email addresses, sort your email provider out, or more simply, maybe check your junk folder every now and again. My email should be on the system as I've had numerous email conversations with a number of employees but when something important comes up they magically can't find the email.
They entered my house to do an inspection without permission when I wasn't there. I specifically told them I wanted to be home from work and again 'they didn't receive my email'.
It's a joke of a company. I've even spoken to the owner who assured me various things would be sorted but even she couldn't care less and doesn't follow through with her promises. Her solution to various issues in the house, let's find you a new house. Yes I need a bigger house, but rented through home let? No thanks, not unless you want to fund my whole move, pack up my belongings and pay my deposit for me. I'm pregnant and no one cares about the issues causing me endless stress.
Avoid at all costs.
Mary · 15 June 2019
Agent replied · 13 June 2024
Mary, At the time you left this review you reported an issue and we dealt with this immediately our contractors attended within a 1 hour slot that you gave us. It is sad that you have felt the need to leave another bad review which relates again to maintenance issues, especially as we have dealt with it immediately. You have my personal mobile and have not used it for your issues. I am happy to meet to discuss this further anytime. Lisa. Managing Director and Owner
★★★★★ 5/5
GoogleI bought a property through Homesale as an investment. The whole purchase process was handled efficiently and smoothly. The team, led by Ashley and supported by Meg in the office were very professional, responsive and pleasant to deal with. Once we had tidied the house up a bit, we went straight back to Homelet to put it on the rental market. Here, Sophie (and Meg again!) advised us calmly and professionally. It was on the market for only a couple of weeks before we went into the vetting and contract process which, again, went very smoothly. Good team, good support, good service - easy and pleasant to deal with and very good value!
Andrew · 15 June 2019
Agent replied · 13 June 2024
Thank you so much Andrew for your positive comments. They are much appreciated.
★★★★★ 5/5
GoogleI can’t thank everyone at Currans enough for their hard work.
The quality or the brochure, video, Rightmove profile made the property stand out. The team are super organised. The communication throughout has been amazing and it has felt throughout the process that they genuinely care. I have recommended Currans to family and friends.
Jane · 21 March 2025
★★★★★ 5/5
FacebookI bought a property through Homesale as an investment. The whole purchase process was handled efficiently and smoothly. The team, led by Ashley and supported by Meg in the office were very professional, responsive and pleasant to deal with. Once we had tidied the house up a bit, we went straight back to Homelet to put it on the rental market. Here, Sophie (and Meg again!) advised us calmly and professionally. It was on the market for only a couple of weeks before we went into the vetting and contract process which, again, went very smoothly. Good team, good support, good service - easy and pleasant to deal with and very good value!
Andrew · 6 March 2019
Agent replied · 22 February 2025
Thank you Andrew for the positive feedback, it really is much appreciated 💜
★★★★★ 5/5
GoogleGreat service, really well looked after. Kept informed every step of the way. Took all the stress out of selling the property. I would definitely recommend Homesale
Lorraine · 14 June 2020
Agent replied · 13 June 2024
Thanks Lorraine your words are very much appreciated. All the best with your new chapter 💜 …
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