Trusted Agent profile · Chester

Carman Friend Chester reviews

★★★★★ Excellent

424 reviews across 3 platforms

4 Friarsgate, Chester, CH1 1XG

Carman Friend's office in Chester, at 4 Friarsgate, is rated 4.9 out of 5 across 424 reviews on three platforms, including 311 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

311

Reviews on Google

This office

Facebook logo

5.0 / 5

111

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Carman Friend Chester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.

What do you need help with?

Awards

The Trusted Agent 2026 results for Carman Friend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

I think we were both impressed by how Sami dealt with the sale. She had an excellent understanding of the property. I think it's that relationship you guys have with your clients which sets you apart from the competition. Our house was sold by Humphreys and whilst we were initially impressed, that soon faded when we were chasing them for things or having to show people around our house when they had nobody available to do it (which was the majority of time). We just seemed like a number on the books rather than a client they were acting for. We would definitely recommend your services to our friends and family as you were by far the best estate agents we dealt with.

Paul · 6 July 2018

5/5

Google

I've been trying to write this review for a week so that I can do justice to how amazing my experience has been with Carman Friends Estate Agents. I first came across Gareth when I viewed a property on their books, his enthusiasm & knowledge capped with a natural friendly nature prompted me to change my agent and come with these guys! Since then I've not looked back, a seamless service that provided me with timely updates, fantastic photos (that made me think twice about selling!!) And finally a sale on my first viewing as Gareth continued to negotiate until 10pm for the best possible price. I would and have already recommended this firm to my friends and family and without hesitation if I needed to sell again they would be my first choice. Good luck and thank you xx”

Christine · 6 July 2018

5/5

Google

“Having experienced the commitment and enthusiasm of Gareth Friend when selling our previous property we were delighted to find Gareth and Sami had joined forces to form Carman Friend and equally delighted to hand over the marketing of our present property. Gareth and Sami have provided an efficient, enthusiastic and comprehensive service with lots of advise and support. I would highly recommend this new independent estate agents, with their vast knowledge of the local market and a personal touch that leaves you confident that they will work tirelessly on your behalf.”

HELEN · 6 July 2018

5/5

Google

“I viewed a property I was interested in buying last September and Gareth showed me around. He was amazing, not pushy just genuinely helpful. I was not keen on the property he showed me but he offered his help with any other houses I was interested in purchasing even if not being sold with Carman Friend. I was surprised, but put his offer to the test. True to his word he did help me with a number of properties all with different agents with no benefit to himself at all. I can only describe his help as that of a very close, caring friend. My sale fell through and I took my property off the market and waited to put it back on the market this Spring. I had a number of agents around to value my property but my loyalty lay with Gareth. I believe that people buy into people and I bought into Gareth. He took the photos yesterday and with the assistance of his equally helpful partner Sami who was busy compiling the property description until 8pm last night and emailing it to me for my approval, my property was live and on the website this afternoon. Plus they have a viewing already! I can not recommend them enough. They will be a real force to be reckoned with and top of their game in no time at. They both truly deserve all the success that is coming their way. If you looking for a different selling experience then contact Carman Friend.”

Jackie · 6 July 2018

5/5

Google

From the start of the process Gareth and his great team made the process seamless. They were always on hand to give advice and were professional throughout. Definetely a first class service.

Mandy · 9 August 2022

Agent replied · 5 July 2023

Thank you so much Mandy :-) it has been an absolute pleasure!

5/5

Facebook

Gareth showed us around a property recently and the service was fab. He wasn't pushy or only there to sell but let us take our time and gave us space to look around ourselves. When we did need him to explain bits he was very knowledgeable. It was a very hot day so he wasn't in a suit but this only added to the experience as it was more relaxed and set us at ease in what can be a stressful time. Correspondence and professionalism was fab and I very much valued being able to communicate via email as I work long hours so dislike phone calls and faff! Really valued his decision to be based online to avoid expensive overheads in a physical shop - he certainly knows the market and his clientele well and it shows in his customer service and forward thinking business ethos. Would definitely recommend.

Caroline · 10 November 2017

5/5

Facebook

We bought a house through Carman Friend. They were well organised, professional and supportive. Special mention to Jayne Moss, highly recommended.

Kate · 29 September 2021

5/5

Google

From the very start of our property search, Gareth and the whole agency have been extremely helpful, reliable, efficient, and pleasant to collaborate with. Although we had to pull out of the purchase, because of a change in our circumstances (otherwise, the property was amazing and the whole process was running smoothly), they were extremely understanding about it. You can just feel that their main goal is to make all sides happy, I highly recommend them!

Olivera · 6 July 2019

5/5

Facebook

I've been trying to write this review for a week so that I can do justice to how amazing my experience has been with Carman Friends Estate Agents. I first came across Gareth when I viewed a property on their books, his enthusiasm & knowledge capped with a natural friendly nature prompted me to change my agent and come with these guys! Since then I've not looked back, a seamless service that provided me with timely updates, fantastic photos (that made me think twice about selling!!) And finally a sale on my first viewing as Gareth continued to negotiate until 10pm for the best possible price. I would and have already recommended this firm to my friends and family and without hesitation if I needed to sell again they would be my first choice. Good luck and thank you xx

Christine · 13 December 2016

5/5

Facebook

We dealt with sami on the sale of our last property....10 days and we had an offer accepted. Never did i think she would beat it on this house.... 4 days later and we have full asking price!!!! Wow wow wow!! The hard work, dedication, promotion this company puts into selling your home is by far the best! The attention you get feels like your the only person selling a house. Cannot reccomend this company enough! If i could give 10stars i would!

Emma · 11 November 2016

5/5

Google

I have both bought and sold through Carman Friend in the last year, and would recommend them and would also use them again. They know who you are when you call the office, and respond quickly to emails.

Alison · 5 July 2021

Agent replied · 5 July 2023

Thank you Alison, its always nice to not just be a number, we find it so important to know our clients! We are really grateful that you appreciated this :-)

5/5

Google

Great service from all the team at Carmen Friend, who we sold our house with this month. Would highly recommend to anyone looking to sell or buy in the Chester area.

Mike · 5 July 2022

Agent replied · 5 July 2023

Thank you so much for such lovely comments Mike :-)

5/5

Google

Gareth from Carmen Friend was pivotal in safeguarding my sale at a critical point in negotiations. The team were always responsive with their communication and friendly and personable. Would highly recommend.

Sara · 5 July 2022

Agent replied · 5 July 2023

We are delighted you were happy with all the team offered Sara! Negotiations arent always the easiest but when Gareth is involved, he will certainly do all that is in his power for his clients! Really grateful for you leaving such lovely comments :-) thank you!

5/5

Google

Thank you to Gareth and all of the team at Carman Friend. Amazing personal service, they have really gone the extra mile in every step of the process.

CastifyFN · 6 July 2019

5/5

Facebook

Just purchased a property through Carman Friend Estate Agents, found them professional, efficient, and approachable with a friendly manner! Would recommend

John · 15 February 2025

5/5

Google

Thank you so much to Gareth and all the team at Carman Friend who helped us complete on our house purchase. They have been fantastic!

MysticS90 · 5 July 2020

5/5

Google

From initially coming to complete a valuation to the day of completion, the Team at Carman Friend were amazing in helping us selling our house and so helpful. Thank you

Claire · 5 July 2022

Agent replied · 5 July 2023

Thank you so much Claire! We are made up you were so pleased with the process :-)

5/5

Google

Carmen Friend gave us an excellent service on the sale of our property. They arranged and conducted the viewings whilst keeping us informed throughout. We got honest, straightforward feedback everytime and they answered any queries we had immediately. I felt we were looked after! Thanks, Sami, for all your help and support during this process! I would certainly recommend CF to my friends and family! Well done CF team! James and Lorraine Van Sluis

Lorraine · 6 July 2019

5/5

Google

We just completed on a property sold by Carman Friend, they were great throughout keeping everybody updated and really working hard to do the best for all involved.

David · 5 July 2022

Agent replied · 5 July 2023

Thanks so much for this David! We are so happy you were pleased with our service :-)

5/5

Facebook

Excellent experience using Carman Friend on our house sale. Very quick and responsive and personal service. Definitely recommend!

Katie · 18 February 2025

5/5

Google

From introduction to completion Carman Friend didn’t disappoint! They actually restored our confidence in Estate Agents after previous bad experiences. Their personal approach and attention to detail was faultless would definitely recommend without a shadow of a doubt! First Class Company offering a first class service!

Susan · 28 September 2023

5/5

Google

From start to finish, the staff at carmen friend we’re brilliant. Always answered any questions I had and made the homebuyer journey as smooth as it could be. Would definitely use them again.

Phil · 5 July 2021

Agent replied · 5 July 2023

Phil we are delighted when buyers are as happy with our service as our sellers, you guys are just as important to the process :-)

2/5

Google

Their market appraisal of the house I was selling was £10k shy of other valuations and what I eventually sold it for, with another agent. Coincidentally the house we bought was through them. I found them very difficult to get hold of and slow to come back to us in terms of arranging the viewing and responding to an offer. All that said, they were pleasant to deal with.

Mark · 5 July 2020

5/5

Google

Recently bought a property with the help of Carman Friend. Fantastic service and support throughout the process and they are always on hand to make sure the process goes as smoothly as possible!

Robert · 29 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carman Friend's Google reviewsLeave Carman Friend a review

Questions about Carman Friend Chester

Has Carman Friend won any awards?

Yes. In The Trusted Agent 2026 awards: Carman Friend, Grosvenor Street won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Carman Friend Chester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent