Trusted Agent profile
★★★★★
102 reviews across 2 platforms
16a North Burns, Chester Le Street DH3 3TF
Venture Properties's Chester Le Street office at 16a North Burns is rated 4.2 out of 5 across 102 reviews on two platforms, including 91 Google reviews rated 4.2. The 11 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our house with Venture.We would like to thank Lynne and Aidan specially for the communication and effort made throughout the purchase process. They always called on time to make sure everything had been ok. They are professional. We would highly recommend it and use choose it in the future.
5/5
GoogleMe and my partner moved to a letting property with venture they we're brilliant from start to Finnish a special mention to Connor he kept us up to date all the way through excellent customer service if we ever decide to move our buy this will definitely be our first choice
5/5
GoogleExcellent service from Venture and a massive thanks to Sonja and Lynne for getting the sale over the net. I thank you for your help and support.
5/5
GoogleMe and my partner moved to a letting property with venture they we're brilliant from start to Finnish a special mention to Connor he kept us up to date all the way through excellent customer service if we ever decide to move our buy this will definitely be our first choice
5/5
GoogleMe and my partner moved to a letting property with venture they we're brilliant from start to Finnish a special mention to Connor he kept us up to date all the way through excellent customer service if we ever decide to move our buy this will definitely be our first choice
5/5
GoogleBought my first home through venture Made the entire process from start to finish Pain free and simple Couldn’t recommended them enough
1/5
GoogleOur experience with Venture was extremely disappointing. Instead of acting in our best interests, they dismissed our concerns, supervised viewings poorly, and left us hanging on a supposed “offer” that wasn’t even proceedable. …
5/5
GoogleAlways at the end of the end of the phone, helpful throughout the process. Can't fault anyone at venture
1/5
GoogleHorrible staff. Very rude and condescending. Didn't rent with them in the end. As one particular male staff member was very judgmental about someone he had never met. Avoid! In the end we found a much better house with a nice estate agent.
Hi Julie, I am sorry to hear you feel you have had a bad experience. We have checked our system and can't see your name as being registered with us and can't find a record of your viewing. If you have had a genuine issue, by all means, feel free to email sales.cls@venturepropertiesuk.com and we can look to address your complaint.
5/5
GoogleI am very pleased with the cooperation with Venture Chester Le Street. Very professional, helpful service. Thank you for your help with the sale and purchase of the house as well as for advice on other aspects of changing the house.
5/5
GoogleFrom getting my house valued by Lynne then dealing with Sonja throughout the process, I experienced total professionalism, kindness, care and wonderful advice, I would 100% recommend Venture if you’re wanting to sell your house.
5/5
GoogleAbsolutely amazing from start to finish. Great communication
5/5
GoogleI have just sold my property through Venture and would definitely recommend. Lynne and Aidan kept me updated throughout the process and it all went through smoothly even in these difficult times.
5/5
GoogleI have just sold my property through Venture and would definitely recommend. Lynne and Aidan kept me updated throughout the process and it all went through smoothly even in these difficult times.
5/5
GoogleEmily from here is class, and a all round great person
5/5
GoogleVenture were the agent of the people we were purchasing from. Aidan was great he was helpful and was always available if we had any questions or updates. Very good and professional service through our purchase.
5/5
GoogleVery happy with the service we received from Lynne and Sonja at Venture in ChesterleStreet. We had some legal issues that caused a delay (and a lot of stress) but Lynne and Sonja's experience and calm heads helped us to complete the sale. Highly recommended.
5/5
GoogleFrom initial valuation to posting to offer and sale agreement took less than two weeks. The viewings were all with genuine buyers, no time wasters. Unfortunately we experienced an extended period to final contract but that was down to issues with the chain. Venture kept on top of the process, and reported progress throughout. The service was first class.
5/5
GoogleA very professional encounter. Always available, either by phone or e-mail.
5/5
GoogleJust sold a property with Venture Properties Crook Office. The house sold in 2weeks. Would highly recommend if considering putting a property on the market . Angela and Lisa were so helpful and with us every step of the way, nothing was too much bother.
5/5
GoogleCan only say good thinks about Venture Properties Chester-le-Street (Aidan ) house officially went up for sale at about 4pm within 30 mins had 3 viewings booked in. Viewed next day by first one offer made and accepted within 24 hours. Kept up to date by Aidan throughout sale by phone and email sale all done and dusted in couple of months. Only negative is you can download a dashboard which tells you steps of your sale and other info on progress which is brill idea however did get updated very much but in my case in didn't matter. Venture Properties quote for sale was cheaper than other companies in area that had sold property near mine would definitely use Aidan and Venture for future sales.
5/5
TrustpilotAs a landlord
As a landlord, venture properties have been fantastic! Easily the best agent i have used. Everything has gone perfectly for 2 years now, i can honestly say that i have not had one issue.
5/5
TrustpilotVenture property
Venture property , although they weren't our estate agents they were really nice and helpful, gave us a lovely gift, would highly recommend them
5/5
TrustpilotI have been a landlord for 20 years and…
I have been a landlord for 20 years and have come across many, many agents during that time ranging from good to downright dreadful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Venture Properties's Chester Le Street office has 102 reviews across two platforms: 91 on Google, 11 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Venture Properties Chester Le Street is rated 4.2 out of 5 across all 102 reviews, and 4.2 out of 5 on Google from 91 reviews, checked 9 October 2026.
Venture Properties Chester Le Street, 16a North Burns, Chester Le Street DH3 3TF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.