Robinsons Chester Le Street reviews

★★★★★ 5/5

Trustpilot

Joy was absolutely incredible

Joy was absolutely incredible. We cannot thank her enough for her patience and guidance through out the entire process. If we could give her more than 5 stars we definitely would. Huge thanks from us both.

Mr · 3 March 2021

★★★★★ 5/5

Trustpilot

Absolutely outstanding service

So glad we chose to go with Robinsons Sedgefield to move home. From start to finish their service has been outstanding. Ryan understood our needs straight away and went above and beyond to help us find our new home. His kind and genuine personality shines though. He really knows what he’s doing and wants what is best for each client. Having Sharon and Jade there organising our viewings and answering any questions we had made the whole process so much easier and less stressful than we thought it would be. They all made the process as simple as possible and we genuinely can’t thank them enough. Amazing service, lovely people, and head and shoulders above all other local estate agents. Kris and I 100% recommend Robinsons, we certainly wouldn’t go anywhere else.

Beth · 21 November 2021

★★★★★ 5/5

Trustpilot

Ryan & the staff at the Sedgefield…

Ryan & the staff at the Sedgefield office were extremely friendly, helpful & timely from the point of initial valuation to sale. This was our first house move in 43 years and we were provided with much reassurance throughout. Photograph & video gave an excellent impression of our home ensuring a sale within 24 hours. We would recommend to friend & family.

Alison · 27 September 2023

★★★★★ 5/5

Trustpilot

Excellent service we sold our property…

Excellent service we sold our property through Robinsons Durham and purchased our new property through Robinsons crook and have to say both teams were extremely helpful, especially Angela and Barbara from the crook office they have been outstanding and would highly recommend.

David · 5 October 2018

★★★★★ 1/5

Trustpilot

Zero level service

I booked a viewing for a property in Wolsingham which I had to reschedule. I mailed Barbara in their office twice - no response from either so I gave upWhat really annoyed me was the anodyne strap line to this sales negotiator’s email saying “if there is anything I can do please blah blah blah blah”So may I suggest instead of strap line do something real - do what you’re asked It isn’t hard !!!

Duck · 20 July 2022

★★★★★ 1/5

Trustpilot

Poor communication

I contacted Robinsons about a property they had to let (Manor Grove) via on the Market.com, I had an email a couple of days later to inform me it was still available. I emailed them back explaining my circumstances etc. and asked some general questions and I have heard absolutely nothing back from them. As a business I would like to think they would have the respect to respond to my email, even if it was to say it was not suitable for me. Obviously in no great need to let this property, or is it a case of the property has now been let, either way an email to advise me would of been appreciated. Very disappointed indeed.

Sarah · 4 November 2021

★★★★★ 5/5

Trustpilot

Excellent service throughout

Lyndsey kept us up to date with the progress of the sale and was professional throughout in very difficult circumstances where solicitors were under a great deal of pressure. Will definitely use them again.

Sue · 26 June 2021

★★★★★ 5/5

Trustpilot

PROFESSIONAL SERVICE

PROFESSIONAL SERVICE Dennis.RExcellent professional all round service from all the staff at Robinsons Estate Agents in Stockton On Tees.From the initial valuation from Kevin and the subsequent sale of the property, the process was carried out to the upmost efficiency by all the staff.Everyone was friendly and very helpful whether by phone, email or text.A special mention to the two Claire’s and also Lyndsey, especially for her liaisons between the two conveyancing solicitors, keeping the seller and buyer fully informed of the progression of the whole process.I would recommend Robinsons of Stockton unreservedly for their professionalism.Dennis.R

Mr · 3 November 2021

★★★★★ 5/5

Trustpilot

Reliable and consistent service with great communication

Alex and the team at Robinsons Crook office gave us a reliable and consistent service and provided us with great communication to keep us informed from start to finish of our prolonged house sale process.

NE · 9 April 2021

★★★★★ 5/5

Trustpilot

Amazing experience throughout, Thank-you!

We didn’t choose, Robinson’s at first to sell our home, which was a big mistake!! All the staff have been very professional and polite throughout our sale, which was long and on going. The support and advise we received throughout was amazing, it is very stressful time moving house! Robinson’s really helped and guided us every second of the way! Thank-you.Would definitely recommend and wouldn’t even consider any other companies in the future.Thanks again!

Francesca · 16 August 2022

★★★★★ 5/5

Trustpilot

I couldn't thank all the staff at…

I couldn't thank all the staff at Robinsons enough.They communicated with me brilliantly the whole way through and was so efficient.I will never use any other estate agents again as I couldn't fault anything.Thanks Guys!!!!

Mrs · 8 March 2021

★★★★★ 5/5

Trustpilot

Excellent customer service

Excellent customer service from start to end of process.

K · 13 November 2025

★★★★★ 5/5

Trustpilot

Team Robinson - Premier League performance

Many thanks to the team at Robinsons for helping the sale of my mother's bungalow. Ryan, Sharon and Jade all went the "extra mile" to help me while dealing with a vacant property, 300 miles from my home...that's where teamwork and commitment really show.The sales process was done with loads of energy and good humour throughout...no doubt helping secure the right buyer too.Many thanks team! Was a pleasure working with you and would recommend you to anyone else thinking of selling a property in Sedgefield.

Chris · 3 October 2021

★★★★★ 5/5

Trustpilot

Highly recommended

Sharon and the rest of the team have been fantastic from start to finish! Sharon was always on hand to help and was ever so patient with us and our rather slow solicitor. We would highly recommend Robinson’s Sedgefield.

Kathryn · 11 December 2019

★★★★★ 5/5

Trustpilot

Robinsons estate agents Middlesbrough

Robinsons estate agents Middlesbrough, very very helpful. An when things slowed down waiting for references etc an keeping in contact with the landlord/landlady an ourselves where very patient an understanding. Treating people as people an using common sense but at the same time keeping everything wright, all the staff are very very polite, respectful, with a lot of knowledge of what they do, they made what was a very difficult time for myself an wife a lot more tolerable, with a great deal of reassurances an friendly nature of the staff, myself an wife cannot praise the staff enough, an a simple thank u for all ur help does not come anywhere near enough, but nevertheless a big THANK U To U All

Colin · 27 September 2021

★★★★★ 5/5

Trustpilot

5 stars

Ryan, Sharon and Jade are all fabulous at there job! Most helpful estate agents I’ve dealt with in the area… i would recommend Robinson at Sedgefield to all my family and friends!

Sacha · 27 September 2021

★★★★★ 5/5

Trustpilot

My experience of selling a property was…

My experience of selling a property was made easy.I was kept informed of all developments along the way and had some honest and straightforward discussions with Richard and his team.Many Thanks to all at Robinson’s for making the process Stress Free.

Jonathan · 18 November 2018

★★★★★ 5/5

Trustpilot

Robinson’s Estate agents were efficient…

Robinson’s Estate agents were efficient and sold our house quickly. All the members of staff were helpful and there was a good atmosphere in the office. Did exactly what it said on the tin.Thanks Tony & Angela

Mr · 5 August 2020

★★★★★ 5/5

Trustpilot

I cannot recommend Robinson's highly…

I cannot recommend Robinson's highly enough, Elaine at the Middlesbrough branch, along with all of her colleagues, was absolutely exceptional.From start to finish she provided a friendly efficient service, which made the whole process as stress free as it could be.

Matthew · 27 September 2018

★★★★★ 5/5

Trustpilot

Robinsons Sedgefield

Just recently bought a house through Robinsons Sedgefield and couldn’t thank them enough. From Ryan to initially showing me the property and was very knowledgeable about the local area to Sharon and Jade who would answer any questions I had and was always willing to follow things up where needed, possibly had been more helpful than the solicitors! Everyone is very friendly and if I were to sell in the future I would definitely recommend themselves. Thank you again.

Abby · 5 November 2021

★★★★★ 5/5

Trustpilot

Robinson's Sedgefield

We recently bought our first home through Robinson's Sedgefield. Ryan, Danni and Sharon could not have been more helpful throughout the whole process. We would definitely recommend this branch, the team go above and beyond at every opportunity. Thank you all once again.

Natalie · 16 September 2024

★★★★★ 5/5

Trustpilot

Very professional

Very professional, transparent & efficient service. Staff welcoming & extremely supportive with good feed back from viewings. Sold our property in the first 3 days. Top class team & company would definitely recommend Robinson’s. A massive thank you to the team

Avril · 16 July 2018

★★★★★ 5/5

Trustpilot

First class service !

If you are thinking about using an online estate agent over a physical estate agent I would absolutely challenge that choice.The value a traditional estate agent offers is absolutely vital in ensuring your property is marketed and sold correctly and also offers a comprehensive sales process right the way through to completion. This Is delivered at the highest standard and I cannot express the value for money I think they deliver. I have recently successfully sold my property at full asking price and I want to make note of two outstanding individuals that provided a first class service. The first person who works on the sales side of the business is Katherine Quinton. Katherine called me every week and updated me on all the stats, marketing activity and suggestions to ensure we got the maximum exposure. I cannot begin to express how much I valued those weekly calls in what was a difficult market when we first put the property up for sale and the particular support care and attention that she delivered was outstanding and I absolutely would recommend her to anyone who is looking to put their house on the market. We then received a full market offer and this was accepted.But the next phase is just as important as the first phase and this process was handled by another outstanding individual Joy M CruddasJoy took over the post offer process and she co-ordinated and communicated with everyone and provided effective and progressive updates. Even on the day of completion Joy remained in contact with the solicitors and call me at 5:35 pm to let me know that the property had successfully completed her dedication to her profession and the brand she represents again is outstanding.So if you’re looking for an estate agent that has standout individuals then I strongly recommend that you speak to both Katherine and Joy

Roger · 17 August 2021

★★★★★ 5/5

Trustpilot

Super-professional Team!

Selling a property is never easy but it makes a massive difference when you have a fantastic and professional agent on your side! RYAN, SHARON and the rest of the SEDGEFIELD TEAM: many thanks for handling all the usual and unusual problems so quickly and patiently, and getting me the best Christmas present - a sold property!

Joanna · 20 December 2023