Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you to the Sedgefield branch for…
Thank you to the Sedgefield branch for their support with our first time purchase. They were nothing but friendly and professional throughout the process. Especially Ryan and Sharon who always took the time to answer all our questions!
Sarah · 29 September 2022
Agent replied · 16 June 2024
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotFirst class service
First class service, Ryan was very knowledgeable and professional in all our dealings with him, we were with another agent for over 2 years and no sale, Ryan sold the house within 2 weeks of listing our property👍👍👍👍
William · 28 September 2022
Agent replied · 16 June 2024
Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotExcellent service with a good knowledge…
Excellent service with a good knowledge of pricing in the area.
Denise · 19 February 2026
Agent replied · 16 June 2024
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
★★★★★ 5/5
TrustpilotGreat experience from all the staff…
Great experience from all the staff (Michelle, Chelsea & Michael) at Robinsons Chester Le Street. They have been friendly and helpful throughout the process of buying our new home
Lauren · 2 September 2025
Agent replied · 24 September 2025
Thank you so much for taking the time to share your feedback, it truly means a lot to us. Our team works hard to provide the best possible service, and knowing that it's appreciated makes all the difference. We'll be sure to pass your kind words along to everyone here. Regards Robinsons Management Team
★★★★★ 5/5
TrustpilotWe were extremely happy with Robinson’s…
We were extremely happy with Robinson’s Spennymoor. The staff were fantastic and kept us up to date with everything, from start to finish on the sale and purchase of our old and new property.Julie kept us very informed through twists and turns with the very large chain involved. Thanks Chris and Julie King.
Mr · 8 June 2019
Agent replied · 16 June 2024
Hi Mr and Mrs King.Thank you so much for your kind words in ref to our Spennymoor Office. The team there wil be delighted.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotElaine (Marton) - Brilliant
Elaine (Marton, Middlesbrough) went above and beyond to help us with purchasing our dream home, constantly keeping us up to date with everything and helping chase down solicitors! Elaine was a pleasure to deal with, we couldn’t have asked for any more. Thank you so much.
Liam · 9 July 2021
Agent replied · 16 June 2024
Hi Liam and Charlotte.Thank you so much for your review and 5 stars. Elaine at our Middlesbrough branch will be delighted. I shall pass on your good wishes to her.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons -Bishop Auckland
Sam at the Bishop Auckland branch was brilliant and so professional. The pictures he had taken of our property were second to none. Nothing was a problem to him and gave me lots of advice on best ways to sell my property. I would definitely recommend Robinson’s to my friends and family 😀
Mrs · 16 May 2019
Agent replied · 16 June 2024
Hi Mrs Parkinson,Thank you very much for writing such a positive review. All the team at Bishop Auckland will be delighted with your comments.Regards,Simon Wright.Director.
★★★★★ 5/5
TrustpilotI received an excellent service from…
I received an excellent service from Donna Rowe in the Ingleby Barwick office. She went out of her way to ensure I received an excellent service. I would highly recommend Robinsons at Ingleby Barwick and in particular Donna who made time available to discuss my requirements. She is a valuable member of your staff.
Carol · 20 September 2018
Agent replied · 16 June 2024
Hi CarolThank you so much for your review and 5 stars.The staff at Ingleby will be delighted in particular Donna.I will pass on your good wishes to the team.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotGreat company
Great company, prompt service and always willing to help, Clare has been a pleasure to deal with.
Ian · 4 April 2024
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotEfficient service yet again
Once again I would like to thank Robinsons, Marton , Middlesbrough especially Nikki , for going above & beyond in helping me, the landlord & my tenant whilst I was away . Thanks for also regularly keeping me up dated Would recommend their efficient service 👌
Stella · 24 May 2021
Agent replied · 16 June 2024
Hi Stella.Thank you so much for your review and 5 stars ref our Middlesbrough Office. The team there including Nikki will be delighted.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSale of Copse Lane.
I can’t thank Robinson’s enough for making the sake of my house a very easy and simple transaction. They were accommodating and professional and talked me through every step of the way. They were responsive and warm with all their communications. Extremely happy with the service and woul 100% recommended and use again!
Liz · 14 December 2018
Agent replied · 16 June 2024
Hi LizI am so pleased you have had such a great service from our Ingleby Barwick office. They are all a credit to Robinsons and work hard for all their clients. Thanks for giving them 5 stars. They will be delighted.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotReally happy with the staff and…
Really happy with the staff and service, with great feedback during my purchase
Swift · 22 January 2026
Agent replied · 31 May 2026
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
★★★★★ 5/5
Trustpilot1st Class Service
I would highly recommend this firm , outstanding service and communication was excellent from start to finish , nothing was ever too much trouble , especially Elaine who went above and beyond delivering a 1st class service and a credit to the company, thank you !
Lisa · 4 May 2021
Agent replied · 16 June 2024
Hi Lisa,Great review !!Thank you. Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons Sedgefield Outstanding!
Recently, I connected with Ryan, Sharon and Danni at Robinsons Sedgefield, to purchase my new home, and can honestly say they are the most professional, friendly, knowledgeable estate agents I have ever dealt with. They have a comprehensive approach to the whole process, and I felt so comfortable with them. Nothing was too much trouble and they were always happy to answer questions and address any concerns I had along the way. I would never hesitate to recommend the team at Robinsons Sedgefield.
Bev · 11 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotExcellent service from Robinson’s
Excellent service from Robinson’s. Estate agents in crook. Co Durham. Have. Used there. Services to buy and Recently sell. All. Staff very helpfull And was updated. All. The way And very greatfull to estate. Agent Angela Hodgson who in our experience gave us full support from sale to completion
Dawn · 23 July 2020
Agent replied · 16 June 2024
Hi Dawn and John,Great review!!Thank you so much. The whole team including Angela will be thrilled with your positive comments.Thanks again.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotMASSIVE thank you to Claire Etheridge
MASSIVE thank you to Claire Etheridge. She’s been absolutely amazing in every way, always answers any questions I have and also answers straight away. She supports you 100% and I wouldn’t have wanted anyone else to help me get a house! Thank you so much Claire.
Molly · 17 February 2021
Agent replied · 16 June 2024
Hi Molly,Thank you so much for your review and 5 stars. It is great to hear your experience with Claire and the Stockton Office was so positive. They are all a credit to Robinsons.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSpeedy & Professional service
Asked Robinsons on Stokesley Rd , Marton to find me a tenant for my flat ASAP. They pulled all stops out & successfully found me a new tenant with speed & proficiency. Thanks to Becky , Richard & all the staff for their continued help & support
Stella · 18 November 2020
Agent replied · 16 June 2024
Hi StellaThank you so much for your positive review ref our Middlesbrough Office. The team there will be delighted. I shall pass on your good wishes to them all.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThe name may have changed but the Service is Still 5 star
I have used Fine and Country( now Robinson Regency & Rural) for over 10 years for buying, selling and renting various property on Wynyard and the wider area.The staff are superb,taking time to understand your requirements and ensuring the best fit for your needs.Keeping you up to date at all stages of the process.
Danny · 21 September 2024
Agent replied · 25 October 2024
We sincerely appreciate you taking the time to share your feedback with us. Your review holds great significance for our team, as it helps us understand what we are doing well and where we can improve. Your insights are invaluable in shaping the future of our service, and we're grateful for your support.Warm regards,The Robinsons Team
★★★★★ 5/5
TrustpilotStudent Property Experience
We rented a student property last year. Robinsons were fast to respond to any issues we had and were very reasonable when we had any requests. Vicky was very easy to contact and was helpful when we had any problems (which was very rare).
Eleanor · 13 July 2021
Agent replied · 16 June 2024
Hi EleanorLovely review!!Thank you so much. Vicky will be delighted with your positive comments. I shall pass on your good wishes to her.Regards.Simon Wright.Director.
★★★★★ 5/5
GoogleVery helpful staff, especially Karen and Michelle at Chester le Street branch. Purchased property and they answered queries, chased up and contacted relevant parties promptly and got back to me. Thank you for all your help, especially Michelle on and around completion day.
Lynn · 28 June 2024
★★★★★ 5/5
TrustpilotI would give Robinsons Sedgefield 10…
I would give Robinsons Sedgefield 10 stars if I could. Ryan, Sharon and Danni have always been friendly and polite as well as professional. I was always kept up to date with my sale and they would gently manage my expectations if I was getting ahead of myself. I visit the branch most days on my dog walk and we are always greeted with a smile. I wouldn't hesitate to use Robinsons again.
PW · 26 August 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotCan’t thank the team at Sedgefield…
Can’t thank the team at Sedgefield enough for all you have done for us during the purchase of our new house! keeping me calm and reassuring me! Big thank you to Sharon and Ryan for going above and beyond for us. You are fantastic!
Danielle · 16 June 2021
Agent replied · 16 June 2024
Hi Danielle,Thank you so much for your review and 5 stars. Ryan and Sharon at the Sedgefield Office will be delighted. I shall pass on your good wishes to them both.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons Chester le Street
Robinsons Chester le Street were our sellers estate agent
Customer · 18 September 2025
★★★★★ 5/5
TrustpilotGreat Service
I recently purchased a house through Robinsons and received a great service throughout. Joy kept me informed at every stage of the process, answered any questions I had, dealt promptly and patiently with any issues and liaised with the vendors. Thank you!
Recent · 24 October 2021
Agent replied · 16 June 2024
Hi Recent customer.Thank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
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