Trusted Agent profile · Chester-le-Street
★★★★★
2,201 reviews across 2 platforms
Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester-le-Street, at Bridge End Chambers, is rated 3.8 out of 5 across 2,201 reviews on two platforms, including 246 Google reviews rated 4.8.
Every review we hold for the Chester-le-Street office, from every platform, shown as written. First names only.
5/5
GoogleVery good service and Highly recommend! property was sold within weeks. Janet, Vicki and Mark all we’re brilliant Thank you again!
Thanks for your review Ryan. Very much appreciated. From all at Reeds Rains Chester le Street
5/5
TrustpilotProper job!
Everyone I dealt with at Reeds Rains just knew their job really well and got on with it. Communication with me and between the RR team was clear and prompt and I always felt like I knew what was happening. Thanks!
5/5
TrustpilotVery friendly staff they work hard on…
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Thank you for your lovely review.
5/5
TrustpilotRotherham Branch
Rotherham BranchUsed as a letting agent, in particular Adam & Sarah. Have always helpful, polite, professional and willing to go above and beyond.
5/5
TrustpilotManaging my property
I am a landlord and Reed Rains Rhyl fully manage my property and it is stess free. They are very professional and always happy to assist and advise.
5/5
TrustpilotBuying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
5/5
TrustpilotWe recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
5/5
TrustpilotExceptional Throughout .....
The team at Reeds Rains were exceptional throughout and made the process absolutely pain free. Ash in particular was there every step of the way and couldn't do enough to help from the word go. The sale was seamless with glowing reports from the buyers on the way in which Elise conducted the viewings. Would 100% recommend
1/5
TrustpilotVery unprofessional service by amateurs…
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
5/5
TrustpilotReeds Rains Holes Chapel
Hannah and Emily provided excellent service, making the renting process fast and smooth. We're very pleased with Reeds Rains Holes Chapel estate agency and would highly recommend them.
5/5
TrustpilotRecently dealt with the team at…
Recently dealt with the team at Didsbury and it was by far the best customer service I have had from an estate agent. I can't remember the name of the person I spoke to, think it was Ryan or Brian but he had great knowledge of the current market and gave me some great advice.
5/5
TrustpilotExcellent service to date.
Service was second to none, and personal unlike a lot of the corporate customer service out there now.
Amazing to hear! Thank you for the review :)
5/5
TrustpilotReeds Rains Macclesfield Super service from start to finish…
Superb service from start to finish from Sue at Macclesfield branch Our initial valuation was carried out professionally and emphasis was put on the importance of not only finding a buyer put also tracking the whole process through to completionThey were as good as their word and indeed worked very hard, in trying circumstances, to bring my sale to successful completion
1/5
TrustpilotPoor experience
Very poor service as a buyer of a new home!! I complained about attitude of staff and they made the whole process of buying a new home an awful experience. I would not recommend at all
Hi Barbara - sorry to hear this. Are you able to let me know which branch you were dealing with so I can raise with them? Thanks
1/5
TrustpilotPreston- Don't waste your time and effort
Don't waste your time and effort, dealing with their Preston office. They are totally dishonest and not helpful.Very bad experience with property buying.
Hello Hamz,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotVery easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
Thank you for your great review
5/5
TrustpilotVery helpful and friendly staff…
Very helpful and friendly staff especially Alison!Efficiently dealt with my house buying experience.
5/5
TrustpilotREEDS RAINS DURHAM
REEDS RAINS DURHAMIt has been a pleasure to deal with Ashley and Paige at the Durham office. My wife and I are delighted they found a tenant for our BTL property. Our relationship is still quite new, however if they continue with the same efficiency and courtesy we will be happy clients. Looking forward to dealing with them in the weeks and months ahead. Thanks for everything thus far Guys!
5/5
TrustpilotPositive spirit despise long sale
The Reeds Rains Catford team has been really helpful by helping to chase a sale process that took a long time and ended up in a broken chain and then giving useful advice and assistance to get my flat back on the market and sold at a complicated time.
5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
5/5
TrustpilotI’m a absolutely delighted after…
I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
5/5
GoogleThe team at the branch are absolutely fantastic! They helped us every step of the way and nothing was too much for them. Great communication and responses.
Hi Matt Thank you for your 5* review. Its really appreciated. If we can be of any help in the future just give us a call. All the best from the team at Chester le Street
5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
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