5/5
TrustpilotExcellent experience
The information provided and the opportunity to explore ourselves made for an excellent experience.
Trusted Agent profile · Chester Le Street
Avant Homes North East Chester Le Street reviews
★★★★★
1,775 reviews across 2 platforms
Birtley, Chester Le Street, DH3 2AN
Avant Homes North East's office in Chester Le Street, at Birtley, is rated 3.7 out of 5 across 1,775 reviews on two platforms, including 5 Google reviews rated 3.8.
Reviews
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAvant Homes - Amazing
Avant Homes have been fabulous! Straight forward and seamless. It only took 8 weeks from choosing our home to getting the keys and moving in. Thanks Avant for helping find our forever home!
5/5
TrustpilotVery professional
Very professional Friendly Coffee ☕️ Shown the house's inside & outMy wife and I cannot fault your showhome team
5/5
TrustpilotExciting times
Exciting times! Great service from Andrea helping me decide on my new home. Quick and easy to get the deposit down on the new house!
5/5
TrustpilotBuying a new build
Very easy to read/follow and practical information
5/5
TrustpilotA pleasant visit to the site
The sales girl was really helpful and very concise with information about the development
4/5
TrustpilotWilling to arrange the viewing
5/5
TrustpilotAwesome
Awesome. Avant Homes customer care office reps are exceptional in service delivery.Ani Ik
1/5
TrustpilotDo not buy a home with these people
Do not buy a home with these people. Worst customer experience ever once they get your money. Numerous issues still not fixed almost two years larer.
5/5
TrustpilotPeerfields development
Peerfields development - Sales negotiator Joanna Taylor has provided us with first class service from reservation to completion of our new home. It has been a great pleasure to do business with Joanna.
1/5
TrustpilotWorst customer service I have ever…
Worst customer service I have ever experienced. Do not buy from this builder unless you want an unfinished home and happy to not have anything resolved
5/5
TrustpilotExtremely helpful
Nadia,at your Trinity Fields development was extremely helpful & in fact went the extra mile to help us find the home we wanted.
5/5
TrustpilotProfessional Service
Friendly helpful, knowledgeable service and an immediate follow up on my queries.
5/5
TrustpilotWe felt very welcome and received a lot…
We felt very welcome and received a lot of useful information about the new houses we enquired.Our host was exceptionally professional and helpful.
1/5
TrustpilotIf I could give avant 0 star I would!
Just a whole bad experience in general with the whole company.
Agent replied · 10 June 2024
Good afternoon RachelThank you for taking the time to review us. Having read your concerns, we have shared your feedback with the regional management team who have started an investigation into the issues raised.Once this has happened rest assured a member of the team will be in touch with an aim to discussing and where possible rectifying the situation/issues as best we can.Many thanksAvant Homes
5/5
TrustpilotNew home/ maybe,maybe not. ? Georgie- the sales rep
Georgie- the sales rep. She was so helpful,pleasant and very good at her job.
5/5
TrustpilotWe reserved our home today with Patricia
We reserved our home today with Patricia at Shelton village she was lovely and helped us with questions we had about the new . We are so excited to start our journey with them for our new home .
5/5
TrustpilotCustomer services.
Avant bosses.. Adele Booth at customer services needs a raise! An ongoing repair/ new build snagging issue that suppliers/plumbers/fitters/ all denied responsibility..Adele dug deep and resolved the issue. Kept me updated and followed up every step forward.So far so good..
5/5
TrustpilotThe representative was a delight
The representative was a delight. She answered all my questions accurately and even showed me the ongoing constructions.
5/5
Trustpilotit was ok
it was ok, saw the show home
1/5
TrustpilotDo not buy a home with avant
Do not buy a home with avant We have been left in such a state I don't even think we could sell our property
5/5
TrustpilotThoroughly impressed with Avant
Thoroughly impressed with Avant. Standard of finish on our house is brilliant. Julie and Patricia in the office were different class. Always in touch and couldn’t do enough to help. Made a stressful time that much easier.
5/5
TrustpilotSite visit to Avant homes
Helpful rep, look nice properties and very competitive for cost! Will book an appointment at a later date once we are further along with our sale.
5/5
TrustpilotExcellent service - Peerfields site
Excellent prompt customer service and nothing is too big or too inconvenient. Specifically the site manager Gary, very approachable and happy to take time to discuss any concerns we had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Avant Homes North East Chester Le Street
How many reviews does Avant Homes North East Chester Le Street have?
Avant Homes North East's Chester Le Street office has 1,775 reviews across two platforms: 5 on Google, 1,770 on Trustpilot (across the whole business).
What is Avant Homes North East Chester Le Street's rating?
Avant Homes North East Chester Le Street is rated 3.7 out of 5 across all 1,775 reviews, and 3.8 out of 5 on Google from 5 reviews.
Where is Avant Homes North East's Chester Le Street office?
Avant Homes North East Chester Le Street, Birtley, Chester Le Street, DH3 2AN.
