5/5
TrustpilotGreat spacious homes and services
Edit after reporting issues.Helpful post sale team.I reported leaking flush and it took a while to fix it but they did it finally.
Trusted Agent profile · Chester Le Street
Avant Homes North East Chester Le Street reviews
★★★★★
1,775 reviews across 2 platforms
Birtley, Chester Le Street, DH3 2AN
Avant Homes North East's office in Chester Le Street, at Birtley, is rated 3.7 out of 5 across 1,775 reviews on two platforms, including 5 Google reviews rated 3.8.
Reviews
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful
Very helpful, no hard sell. Allowed us to take our time, answered all questions honestly and knowledgeably.
5/5
TrustpilotAvant homes builds a home not just a house.
Accommodating and well informed staff.
5/5
TrustpilotNice building plan
Nice and well organised plan
5/5
TrustpilotExcellent experience with Jo James of…
Excellent experience with Jo James of Avant Homes
5/5
TrustpilotVery pleasant and friendly sales person…
Very pleasant and friendly sales person - extremely helpful and knowledgeable.
1/5
TrustpilotHorrible Company
This company have possibly the worst Customer Care Dep't you can experience. Problems identified and notified yet they don't even respond and any after care experience following purchase is either negligible or non existent.Ignore all of the critical comments at your peril.
3/5
TrustpilotSeems like avant have downgraded…
Seems like avant have downgraded everywhere possible but still have the very expensive prices. What used to be standard is now included as extras at again crazy prices. Similar standard as persimmon now.
2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
1/5
TrustpilotNon existent Customer Service!
I have been interested in a new build property at The Causey Heights development. I have contacted Avant by Facebook messenger, email and telephone and no one has come back to me! Disgraceful customer service!
5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
5/5
TrustpilotVery helpful in the sales office
Very helpful in the sales office. Lots of house styles available to view. Beautiful houses.
5/5
TrustpilotLovely show home and very helpful staff…
Lovely show home and very helpful staff who did their best to answer all our questions and gave great advice.
3/5
TrustpilotRubbish company
Rubbish customer service. Having to redo garden as is solid clay soil and so many old bricks and rocks it's like a moonscape. Luckily bought house prior to take over
5/5
TrustpilotOutstanding fixtures and fittings all included in the price!
The staff are helpful, pleasant and efficient. Cannot fault the avant homes, offering much more than other house developers with outstanding modern fixtures and fittings which would usually cost in excess of thousands with other developers.
5/5
TrustpilotScott price and the team at Avant
Scott price and the team at Avant. Adam Craig and of course Jason are amazing
5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish.
Agent replied · 10 June 2024
Thank you for your review ArgyIts always great to hear that we delivered in line with our customers expectationsBest wishes for the futureAvant Homes
5/5
TrustpilotGary Watson
Technician Gary Watson did a stellar job when working through my snagging list, no issue too small or trivial
1/5
TrustpilotCan’t even get bricklayers to line…
Can’t even get bricklayers to line perpendicular up or put windows in right place
5/5
TrustpilotFriendly staff!!
Friendly staff!!! understands the needs of a customer!!
5/5
TrustpilotThe staff was great
The staff was great. Her presentation was cool
5/5
TrustpilotMoving on
Laura at the site office is excellent. She is welcoming, knowledgeable and friendly but also remains very professional and extremely helpful.
5/5
TrustpilotVery informative
Very informative, looking forward to speaking again closer to build date
5/5
TrustpilotVery helpful.
So helpful when we went to view.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Avant Homes North East Chester Le Street
How many reviews does Avant Homes North East Chester Le Street have?
Avant Homes North East's Chester Le Street office has 1,775 reviews across two platforms: 5 on Google, 1,770 on Trustpilot (across the whole business).
What is Avant Homes North East Chester Le Street's rating?
Avant Homes North East Chester Le Street is rated 3.7 out of 5 across all 1,775 reviews, and 3.8 out of 5 on Google from 5 reviews.
Where is Avant Homes North East's Chester Le Street office?
Avant Homes North East Chester Le Street, Birtley, Chester Le Street, DH3 2AN.
