Paul Wallace Estate Agents Cheshunt reviews

★★★★★ 5/5

Facebook

Paul Wallace were an absolute God send from start to finish with the moving process. Previously we had tried another agent to move house and were unsuccessful due to the volume of traffic with the stamp duty holiday. Then we tried Paul Wallace. Game changer. Jon from the Cheshunt office sold our house on the first viewing and was so attentive throughout the whole process. The solicitor, Robert, that was recommended was also so efficient and went over and above what he should do for us. The service felt very efficient and professional yet also personal at the same time as we weren’t just a number that earnt commission for a faceless agent we were people and the emotional impact of moving etc was in mind at all times. Then there was Joe. When I say we can’t thank him enough we mean that. The service he provided was so heartfelt and thorough. He presented himself as a real person to us throughout the whole process and his down to earth, knowledgeable manner was so assuring throughout the moving process with our 11 week old baby. It felt like he understood how much a move meant to us and was right there with us. Definitely have a nice bottle of wine winging it’s way to the Hoddesdon office for you Joe. You and Robert Dawson (the solicitor working in partnership with Paul Wallace) were instrumental in this move and we are so grateful as we know it would not have completed in the timeframe needed if it wasn’t for you both front running this for us. We would never use another agent again, see you when we sell this house!

Laura · 2 July 2021

★★★★★ 5/5

Trustpilot

Make Paul Wallace your first choice

One thing I’ve learned over the last few months is always use a local agent and if possible, make sure that agent is Paul Wallace!We started off with another agent and were getting nowhere with our sale, so switched to Paul Wallace Cheshunt and immediately noticed the difference. The first viewing Jon did resulted in an accepted offer which unfortunately fell through later on with the buyer at fault, but then they soon found another. We were lucky to buy via Paul Wallace Hoddesdon who showed us a beautiful home. Both sites then worked tirelessly to beat the stamp duty deadline and somehow pulled it off in time, saving us £12,000! Special shout out goes to Jon Quy (Cheshunt), Joe Solazzo (Hoddesdon) and the solicitor they recommended, Robert Dawson at Barnes and Partners.What sets Paul Wallace apart from other agents is that they always answered the phone and even when the news wasn’t going to be good, responded quickly to emails, and generally were really proactive and personable at every opportunity. Thanks to everyone at Paul Wallace for your hard work, you absolutely smashed it for us. When the time comes to sell there’s no way we’ll use anyone else.

Phil · 1 July 2021

★★★★★ 5/5

Facebook

One thing I’ve learned over the last few months is always use a local agent and if possible, make sure that agent is Paul Wallace! We started off with another agent and were getting nowhere with our sale, so switched to Paul Wallace Cheshunt and immediately noticed the difference. The first viewing Jon did resulted in an accepted offer which unfortunately fell through later on with the buyer at fault, but then they soon found another. We were lucky to buy via Paul Wallace Hoddesdon who showed us a beautiful home. Both sites then worked tirelessly to beat the stamp duty deadline and somehow pulled it off in time, saving us £12,000! Special shout out goes to Jon Quy (Cheshunt), Joe Solazzo (Hoddesdon) and the solicitor they recommended, Robert Dawson at Barnes and Partners. What sets Paul Wallace apart from other agents is that they always answered the phone and even when the news wasn’t going to be good, responded quickly to emails, and generally were really proactive and personable at every opportunity. Thanks to everyone at Paul Wallace for your hard work, you absolutely smashed it for us. When the time comes to sell there’s no way we’ll use anyone else.

Phil · 1 July 2021

★★★★★ 5/5

Trustpilot

All the agents are extremely helpful

All the agents are extremely helpful. I have sold 2 houses with them and I cannot fault how Steve handled the sale of both. He was very patient, helpful and nothing was too much trouble. I would certainly recommend them

LW · 16 October 2024

★★★★★ 5/5

Trustpilot

Brilliant estate agents

Brilliant estate agents! All staff are very friendly and will go out of their way to help. Joe was constantly giving me updates whilst purchasing our property and was making sure we had everything we needed. Highly recommended!

Gina · 5 October 2019

★★★★★ 5/5

Google

Recently sold our house on a tight deadline, their team ensured a smooth transition, I would recommend to anyone. Jon and Joe were very professional.

Francesco · 6 July 2022

★★★★★ 5/5

Trustpilot

Went above and beyond!

Joe Solazzo has honestly been so helpful, honest, professional and went above and beyond. I don't think the property purchase would have gone through without his constant chasing! He kept me in the loop with literally every update, either by telephone or sending me email updates. I was so impressed!In what can be a really stressful and uncertain process I really appreciated Joe's honesty and reassurance. The rest of team seem really lovely and friendly too.I literally cannot fault Paul Wallace in any way and I will defintely be using them again in the future and I've already starting recommending them :)Thank you so much for all of your help and support!

Digna · 5 June 2021

★★★★★ 5/5

Trustpilot

Not a bad word to say about these guys

Not a bad word to say about these guys. Very personable and professional. Always willing to help and advise. Peter Gold marketed our house well and we achieved what we were after, Peter Adams always available to help with the sale of ours and the property we were purchasing, Yvonne always on hand to pass on messages and very friendly too, and as for Joe Solazzo, he is just amazing - great communication, speaks to all parties and keeps chains together. He gives you confidence during what is a stressful time. Thank you Paul Wallace Estate Agents.

Darren · 2 June 2021

★★★★★ 5/5

Facebook

Not a bad word to say about these guys. Very personable and professional. Always willing to help and advise. Peter Gold marketed our house well and we achieved what we were after, Peter Adams always available to help with the sale of ours and the property we were purchasing, Yvonne always on hand to pass on messages and very friendly too, and as for Joe Solazzo, he is just amazing - great communication, speaks to all parties and keeps chains together. He gives you confidence during what is a stressful time. Thank you Paul Wallace Estate Agents.

Darren · 2 June 2021

★★★★★ 5/5

Trustpilot

Agent for the people I was buying from who kept me well informed throughout the process

Joe Solazzo from Paul Wallace was the agent for the people I was buying from. He kept me well informed of progress throughout the process and was honest when complications arose. He was always contactable when I needed to speak to him and gave me some good advice even though he wasn’t my agent. Highly recommend.

Mr · 1 June 2018

★★★★★ 5/5

Trustpilot

Brilliant service from all at Paul…

Brilliant service from all at Paul Wallace, especially Joe who was always eager to update us and keep the ball rolling with the purchase. I would highly recommend Paul Wallace Estate agents

Alex · 21 May 2021

★★★★★ 1/5

Google

Disgusting person called me up and told me because I wasn't as far along with my sale that I couldn't view a property to purchase, made me feel so small I decided to not only never use Paul Wallace but told other's to also avoid them. I hope this person doesn't work there anymore.

Zach · 7 July 2019

★★★★★ 5/5

Google

Could not fault my experience with Paul Wallace in selling my house. From the amazing pictures taken by Peter, the sales guys who were always so helpful and friendly, and also to Joe, who was amazing throughout the conveyancing process and was always on hand to assist in pushing things through. Thanks again :)

Sarah · 7 July 2019

★★★★★ 5/5

Trustpilot

Paul Wallace (Brookfield) - A realistic, trustworthy agent with experience

Paul Wallace (PW) were professional from the beginning giving an accurate evaluation of the property I was selling and explaining how they were able to help selling it. All viewings were accompanied and the team were very clear with times/dates and punctual.Once I had accepted the offer PW assisted the buyer through the process keeping me informed along the way. We ran into some delays in the process due to the property that I was purchasing but Mark at PW worked hard to help liaise with the Agents for my purchase and we completed in the end. Honestly the team at PW are hard working, realistic with pricing/timing but above all honest with a wealth of valuable experience.I would recommend PW (Brookfield) and use their services again.

N · 12 April 2021

★★★★★ 5/5

Trustpilot

Awesome local agency - big enough to deal with anything, small enough to care

I shopped around for a good local letting agent to use to rent out my property. I was after a balance between a personal service, yet a company that was big enough to handle everything required, and Paul Wallace have absolutely hit the nail on the head. Kerry and Jo are absolutely superb to work with and I would thoroughly recommend them and Paul Wallace. I have even had one of my fears realised - a leak at the property, but in stepped Kerry straight away, and it was sorted with no fuss at all, and very reasonably as they have some very decent tradespeople they work with.All in all, if you are a landlord looking for an agent who will actually earn their money (and then some!) then have a chat with the team.

Matt · 7 April 2021

★★★★★ 5/5

Trustpilot

Excellent - highly recommended.

It was our second time using Paul Wallace (buying and selling) and on both occasions we found the team to be very efficient and friendly. We were kept informed of all developments and Joe Solazzo in particular was extremely helpful and patient throughout. We would recommend Paul Wallace to anyone wishing to buy/sell a home.

Ozlem · 3 April 2018

★★★★★ 5/5

Google

A huge thank you to the team. Wanted to saw they are the most honest agent we've dealt with in a long. They told us the real value of our flat. Equally sold us a great family home without defeats. I would definitely recommend them and would do business with them in future.

Odira · 7 July 2019

★★★★★ 5/5

Trustpilot

My mum has just purchased a property…

My mum has just purchased a property through Paul Wallace and I would just like to say we couldn’t have wished for a better service. It was very professional we were both kept up to date with everything that was going on, nothing was too much trouble Peter Gold has gone above and beyond what he needed to do to make the purchase of the property for my Mum run extremely smoothly.I would definitely recommend Paul Wallace to friends & family

Mr · 16 February 2021

★★★★★ 5/5

Trustpilot

Paul Wallace - Amazing Service

I used Paul Wallace Hoddesdon for the sale of my flat, after a recommendation from my sister who dealt with them on a sale and also purchase. The service I received from Peter Gold at Paul Wallace was exemplary. He was both professional and personable and a joy to work with. He went above and beyond to help represent me and also gave great professional advice on the purchase of my house, when I needed a second opinion. Communication was great, I was always kept updated and informed on the progress of my sale. Nothing was ever too much trouble.I would highly recommend Paul Wallace to anyone in and around the area who are looking to buy or sell. Thanks again for all your help and support, you made selling my first property a lot less stressful than it could have been

Jianna · 19 January 2021

★★★★★ 5/5

Trustpilot

Best agency I have had the pleasure to deal with!

I cannot recommend Paul Wallace at the Brookfield centre, Cheshunt enough. The staff were always polite and professional every time I called in by phone or in person. Mark Willis succeeded with the very complicated sale of my flat where other estate agents failed. He was always there to answer any questions and put my mind at ease whenever I needed and always called both party’s solicitor to chase things along, he has been amazing.I would recommend this agency to friends and family without a doubt.

Jenny · 15 January 2021

★★★★★ 5/5

Trustpilot

Very friendly staff

Very friendly staff, they helped us from the start till the finish of purchasing a house, kept us updated all the way and Joe and Peter were very helpful.

Mark · 24 August 2021

★★★★★ 5/5

Google

Perfect management, amazing properties. Highly recommended to rent, sell or buy property. The best Estate Agents in Hertfordshire

Aggie · 1 July 2025

★★★★★ 5/5

Facebook

Very helpful and very good at what they do. Would definitely recommend them. Jonathan, Paul and Mark made things run as smooth as possible and nothing was too much for them.

Leon · 22 February 2021

★★★★★ 5/5

Trustpilot

I would highly recommend Paul Wallace

I would highly recommend Paul Wallace. They managed my father's move very professionally. My father being elderly, they showed every consideration in relation to the selling strategy to minimize disruption to him. Nothing was to much trouble and communication was easy and queries answered quickly. Even after my father had moved and his prescription had been delivered to his old address, they offered to collect it and deliver it to him.

Michael · 18 June 2022