Trusted Agent profile · Cheshire
★★★★★
154 reviews across 1 platform
12 Dingle Walk, Winsford Cross Shopping Centre, Winsford, Cheshire, CW7 1BA
Swetenhams's office in Cheshire, at 12 Dingle Walk, is rated 4.8 out of 5 across 154 reviews on 1 platform, including 154 Google reviews rated 4.8.
Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
5/5
GoogleColin was really helpful and sorted my mortgage from application to approval within 3 days
We are thrilled to hear that Colin provided such exceptional service and was able to quickly assist you with your mortgage needs! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleColin was and always has been from our first meeting extremely helpful. No question I had was too small and I felt I had someone I could rely on in the difficult times that buying and remortgaging can be. I always speak highly of Colin always and would not hesitate to recommend him to anyone. He helped me purchase my residential property and then on to 2 buy to let properties. He is a natural.PositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review. We are so happy to hear Colin and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleMichael showed me round a couple of properties. Punctual and knowledgeable about properties and area. Very safety conscience in one of the properties as flooring was concerning and lots of clutter. Thanks Michael.
Thank you for taking the time to share your experience and for your wonderful 5* review Donna! Kind regards, Lucy, Customer Relations.
5/5
Google5 star service as always from Colin. He explains everything in the most simple details and makes mortgages and remortgaging very easy. So happy we are a lifetime member as we will always be returning for the support we get each time. Thank you
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWonderful staff at Winsford Cheshire. Would like to thank all of the staff in the branch.
Thank you so much for your kind words about our staff at Winsford Cheshire! We are grateful for your support and will make sure to pass on your appreciation to our hardworking team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleColin Woods is a brilliant mortgage advisor. I have total confidence in him. Thanks again, Colin!
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleFantastic service from Colin Woods mortgage advisor over last 13 years. Definitely recommend, always helpful and informative advice. Huge thanks
Thank you for your kind words and recommendation! We're so grateful to have served you for the past 13 years and are thrilled to hear Colin has been consistently helpful and informative. It's been a pleasure working with you and we look forward to many more years of providing excellent service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleCharles and the team were very easy to communicate with. Phone was always answered promptly whenever I called. The whole team showed professionalism with a very friendly and helpful attitude. Very pleased and will definitely use again if needed.
Thank you for your glowing 5* review Larry Warr. Kind regards, Lucy, Customer Relations.
5/5
GoogleColin has been fantastic! Offering advice when I first bought a property in 2020 and now for my renewal. Definitely recommend to any buyer!
Many thanks Cara for your fantastic 5* review and recommendation. I will of course pass on your kind hearted words to our Winsford branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleColin is an amazing mortgage advisor gives you honest up to date comprehensive advice and guidance we have been with Colin since 2010 and never used another mortgage advisor. We won't use anyone else definetly recommend Colin.
Thank you for your terrific 5* review and recommendation Lisa. Best wishes, Lucy, Customer Relations
5/5
GoogleMichael was very helpful when we came into the office. Very approachable and went out of his way to get us what we needed.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
GoogleAs a buyer in a very fast paced market, it is always good to deal with an estate agent who cares for the buyer as well as their client. Special mention to Caroline (Winsford) for her excellent customer service. She was very professional, helpful and friendly and above all, we were given the time to fully look at the property without feeling rushed. Great servicePositiveResponsiveness, Professionalism
Thanks so much for taking the time to leave such a lovely review and recommendation. We're delighted to hear that the team provided a 4-star service!
5/5
GoogleHighly recommended by my friend Sam Dineley. She had a great advice from Collin and she is very grateful!
Thank you for sharing your positive experience with us, we are thrilled to hear that our services have been recommended and helpful to your friend Sam. It's our pleasure to provide valuable advice and we appreciate the support! Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleThe Branch Manager Stacey McAuley is the most unprofessional and ill mannered women I have ever come in contact with. Her tone of voice and outrageous accusations have really left a sour taste, and as a result I have taken our home off the market with Swetenhams, and will certainly not be recommending this estate agent to anyone. Stacey accused my partner of both harassing a lady who has just had a baby? As well as attempting to sell our house privately with the same lady, who are our current neighbours. Stacey soon started to back track stating she had several witnesses who can confirm that she did no such thing and when an audio of our telephone call was requested, coincidentally our call had not been recorded? I am still awaiting a reply to my email as speaking to Stacey is near impossible with her constant interruptions and talking over you. I am hoping this review will allow for my compliant to be taken seriously and I will receive a reply and formal apology.
Hello Ashley-Faye, I am very sorry to hear of your experience with our Winsford team. We are concerned with some of your statements mentioned above and if you could get in touch with us at socialmedia@sequencehome.co.uk our team would be more than happy to look into this for you, if you have not already received a response from of our teams. There is also a complaints procedure available to communicate with directly on our page www.swetenhams.co.uk/contact-us. If there is anything else we can help with please let us know.
5/5
GooglePerfect and how an estate agency should be run! From start to finish of my property sale, I was kept informed regularly and everything was clearly explained to me. Stacey was brilliant (again) during the initial stages and then Matt. I was always informed by text, phone call and email what was happening and could not have asked for anything better. Matt knows his job so well and with this level of professionalism, you're in safe hands. There wasn't anything I would have wanted differently. Thanks so much again Stacey & Matt and keep up the great work.
5/5
GoogleWe always go to see Colin Woods, the mortgage advisor at Swetenhams, Winsford. He's very good, very helpful, and makes the process pleasant and easy. 😊 We always go to Colin Woods, the mortgage advisor at Swetenhams, Winsford. He's very good, very helpful, and makes the whole process pleasant and easy. 🙂
Thank you for the kind words! We're so glad to hear that Colin Woods has provided excellent service and made the mortgage process easy for you. We're proud to have him as part of our team at Swetenhams in Winsford. 😀Kind regards, Lucy, Customer Feedback and Support Team …
5/5
GoogleFantastic service buying our house via Swetenhams. Nicholas and Monty have been incredibly helpful dealing with a difficult probate sale. Many thanks
Thank you for choosing Swetenhams to help you with your house purchase! We are thrilled to hear that our team, especially Nicholas and Monty, provided you with fantastic service despite the challenges of a probate sale. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMe and my wife got our first mortgage sorted with Colin at swetenhams 16 years ago and has helped us ever since. Completely stress free process and a genuinely nice guy. Thanks again Colin, see you in 5 years.
Thank you so much for your kind words! We are thrilled to have been able to help you with your first mortgage 16 years ago and continue to be a part of your journey. We appreciate your trust in us and look forward to working with you again in 5 years. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleStacey has been amazing! I wasn’t having the best experience on finding a property prior to the day I called Swetenhams, Stacey recommended me to visit a property that I wasn’t to sure on that I had already seen on Rightmove but not visited, Stacey stayed late to be able to show me the house and I loved it. Stacey had lots of information about the house, I was able to take my time looking around and ask anything, I made an offer that night and now the house is SSTC! I’m over the moon and Stacey has continued to help me with any question and is very responsive. I am very grateful!
5/5
GoogleHighly recommend Colin for your mortgage advice. I've used his services on more than 1 occasion and I wouldn't go to anyone else.
It’s really lovely to read another 5* review and recommendation Gemma. Many thanks, Lucy, Customer Relations.
5/5
GoogleStacey was really professional and helpful throughout our process. She kept us updated throughout and was really approachable and knowledgeable when we had questions. Thank you to all the Swetenhams team for helping us move. Thank you Amy and Joseph
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRyan was excellent for us this morning. He showed us around two houses and was very knowledgeable on the area. Thanks Ryan.
Thanks for the wonderful 5* review Jack Hunter! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a recent re-mortgage appointment with Colin, always a pleasure to speak to him to get his advice - I would highly recommend him to people looking to understand the world of mortgages or anyone looking to remortgage
Thank you for your kind words! We are thrilled to hear that you had a positive experience with Colin during your re-mortgage appointment. We pride ourselves on providing expert advice and exceptional service to all of our clients. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe whole team have been absolutely brilliant. They all gave me confidence and reassurance when the going got a little tricky . 100% recommend Swettenham Winsford to anyone in in the housing market. thank you Charles Stacy matt and Megan
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Swetenhams's Cheshire office has 154 reviews across 1 platform: 154 on Google.
Swetenhams Cheshire is rated 4.8 out of 5 across all 154 reviews, and 4.8 out of 5 on Google from 154 reviews.
Swetenhams Cheshire, 12 Dingle Walk, Winsford Cross Shopping Centre, Winsford, Cheshire, CW7 1BA.
