Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
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5/5
GooglePerfect and how an estate agency should be run!
From start to finish of my property sale, I was kept informed regularly and everything was clearly explained to me. Stacey was brilliant (again) during the initial stages and then Matt. I was always informed by text, phone call and email what was happening and could not have asked for anything better. Matt knows his job so well and with this level of professionalism, you're in safe hands. There wasn't anything I would have wanted differently.
Thanks so much again Stacey & Matt and keep up the great work.
Cerian Β· 30 November 2023
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5/5
GoogleWe always go to see Colin Woods, the mortgage advisor at Swetenhams, Winsford. He's very good, very helpful, and makes the process pleasant and easy. π
We always go to Colin Woods, the mortgage advisor at Swetenhams, Winsford. He's very good, very helpful, and makes the whole process pleasant and easy. π
Natalia Β· 8 September 2025
Agent replied Β· 22 September 2025
Thank you for the kind words! We're so glad to hear that Colin Woods has provided excellent service and made the mortgage process easy for you. We're proud to have him as part of our team at Swetenhams in Winsford. πKind regards, Lucy, Customer Feedback and Support Team β¦
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5/5
GoogleCharles and the team were very easy to communicate with. Phone was always answered promptly whenever I called.
The whole team showed professionalism with a very friendly and helpful attitude.
Very pleased and will definitely use again if needed.
Larry Β· 28 April 2024
Agent replied Β· 26 August 2024
Thank you for your glowing 5* review Larry Warr. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMe and my wife got our first mortgage sorted with Colin at swetenhams 16 years ago and has helped us ever since. Completely stress free process and a genuinely nice guy. Thanks again Colin, see you in 5 years.
Dan Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to have been able to help you with your first mortgage 16 years ago and continue to be a part of your journey. We appreciate your trust in us and look forward to working with you again in 5 years. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleStacey has been amazing! I wasnβt having the best experience on finding a property prior to the day I called Swetenhams, Stacey recommended me to visit a property that I wasnβt to sure on that I had already seen on Rightmove but not visited, Stacey stayed late to be able to show me the house and I loved it. Stacey had lots of information about the house, I was able to take my time looking around and ask anything, I made an offer that night and now the house is SSTC! Iβm over the moon and Stacey has continued to help me with any question and is very responsive. I am very grateful!
Millie Β· 27 August 2023
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5/5
GoogleColin is an amazing mortgage advisor gives you honest up to date comprehensive advice and guidance we have been with Colin since 2010 and never used another mortgage advisor. We won't use anyone else definetly recommend Colin.
Lisa Β· 28 February 2024
Agent replied Β· 26 August 2024
Thank you for your terrific 5* review and recommendation Lisa. Best wishes, Lucy, Customer Relations
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5/5
GoogleStacey was really professional and helpful throughout our process. She kept us updated throughout and was really approachable and knowledgeable when we had questions. Thank you to all the Swetenhams team for helping us move.
Thank you Amy and Joseph
Amy Β· 31 October 2023
Agent replied Β· 26 August 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe had a recent re-mortgage appointment with Colin, always a pleasure to speak to him to get his advice - I would highly recommend him to people looking to understand the world of mortgages or anyone looking to remortgage
Thomas Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience with Colin during your re-mortgage appointment. We pride ourselves on providing expert advice and exceptional service to all of our clients. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe whole team have been absolutely brilliant. They all gave me confidence and reassurance when the going got a little tricky . 100% recommend Swettenham Winsford to anyone in in the housing market. thank you Charles Stacy matt and Megan
Andrew Β· 1 October 2023
Agent replied Β· 26 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmazing service. Thank you for a quick and friendly process for my mortgage Colin. Super happy with how it all went, never thought i would be able to remortgage.Thanks again Colin for everything, you have supported me every step of the way.
Tania Β· 24 June 2025
Agent replied Β· 22 September 2025
Thank you for your kind words! It was a pleasure assisting you with your mortgage. We are so glad you had a great experience and are happy with the outcome. Thank you for choosing us and we look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThroughout the process, Matt was very professional, extremely informative and is a credit to this company. Exactly the person you need when you are a first time buyer! Highly recommend this estate agents!
Roscoe Β· 27 August 2023
Agent replied Β· 26 August 2024
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
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5/5
GoogleRyan was excellent for us this morning. He showed us around two houses and was very knowledgeable on the area. Thanks Ryan.
Jack Β· 29 March 2024
Agent replied Β· 26 August 2024
Thanks for the wonderful 5* review Jack Hunter! Best wishes, Lucy, Customer Relations.
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5/5
GoogleHighly recommend Colin for your mortgage advice. I've used his services on more than 1 occasion and I wouldn't go to anyone else.
Gemma Β· 28 February 2024
Agent replied Β· 26 August 2024
Itβs really lovely to read another 5* review and recommendation Gemma. Many thanks, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Colin with all aspects of mortgages. Friendly but professional at all times.
Highly recommend.
Chris Β· 16 January 2026
Agent replied Β· 16 April 2026
"Thank you for sharing your positive experience, we're thrilled to hear that Colin provided exceptional service for your mortgage needs. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe have bought and sold many houses in our married life and this sale was made much easier by all the professional team at Swetenhams, particularly Stacey. We needed to have a lot of contact with the team and it was always efficient and conducted in a timely fashion. Obviously being in lockdown created its own problems and it's just a pity that we talked to all the team, without knowing what they looked like! Excellent team, we can highly recommend them.PositiveProfessionalism
Margaret Β· 27 August 2021
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5/5
GoogleSwetenhams Winsford were amazing from starts to finish Danielle Stacey and Colin totally run the show from our point of view.
The biggest asset to swetenham is Danielle Quinn she well and truly goes above and beyond her job role we had a large chain in our purchase so from sale right the way through she was informative her communication was amazing and I have to say she made moving house stress free at any point we thought it wasnβt running well we spoke with Danielle and we got all our questions answered. I canβt thank Danielle enough for all her hard work and as a family of 7 we are all smoothly moved into our forever home.
We also had a consultation with Colin for our mortgage again communication the friendly manner and information he gave us was so needed and not overwhelming at all. Calling into the offices durning lockdown were easy and we always reserved a reply. Totally wonderful team although we will never move again if the situation did arise and Iβm we had to Danielle at Swetenhams is who we would go to for sure .PositiveResponsiveness, Quality, Professionalism, Value
Samantha Β· 27 August 2021
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5/5
GoogleStacey has been really helpful, polite & making sure I get all the information I need! Colin, the mortgage advisor was brilliant too, really insightful & helped so much!
Shannon Β· 27 August 2023
Agent replied Β· 26 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDuring the sale of our mums property, I dealt with Maciej for the vast majority of the time. What an absolute pleasure it was, kept us up to date with the sale. No question was left unanswered and a response was promptly given. probably the best experience I have ever encountered during many a house sale. The wording within his profile I can honestly vouch for and is a credit to Swetenhams
Paul Β· 27 August 2022
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5/5
GoogleI used Colin for my initial mortgage application 5 years ago and again recently he has sorted me out with another great deal. He made the whole process easy to understand and provided me with all the information I needed, heβs extremely helpful and professional.
Iβll be using him again in 5 years time.
Would highly recommend βοΈβοΈβοΈβοΈβοΈ
Chelsea Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Chelsea. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSold with Swetenhams estate agents in winsford Cheshire, the staff there were amazing nothing was ever to much trouble, Stacy and Matt were always at hand to guide you through the ups and downs of selling and the best part always! answered their phones and if the person you needed to talk to was not available to take your call they always returned it the same day.
Linda Β· 27 August 2022
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5/5
GoogleI have been using Colin the mortgage advisor within Swettenham based in Winsford and I canβt tell you how much of a help he has been.
He has helped me understand the mortgage process. He has also found the best deal on the market.
And he has also helped me with other bits of paperwork I didnβt understand and the completion process.
Wouldnβt go anywhere else Highly recommended.
Lucy
Lucy Β· 31 October 2023
Agent replied Β· 26 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleStacey and the team of agents at Swetenhams are a professional, friendly and helpful team. Always respond quickly to queries and the whole process from marketing, viewings, sales negotiations through to the legal process were dealt with smooothly and efficiently. I would have no hesitation in recommeding their services to anyone looking for a good local agent who is knowledgable and in tune with today's market. Their staff are a credit. Thanks Stacey and all the team.......special thanks to Lewis who was always so pleasant and helpful when ringing with feedback or to arranging viewings.
Isabel Β· 28 August 2019
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5/5
GoogleMet with Colin when we purchased our buy to let property, he was very helpful & felt reassured with the advice he gave us, it was clear to see he had alot of experience. Colin explained things well which made us feel at ease in what was a new experience for us. The other staff in the Winsford branch handled things really well, it was a pleasure to deal with them. We have since re-negotiated our mortgage a couple of years down the line & it was great to see a friendly, familiar face! We will be back again...Thanks Colin & team.
Claire Β· 28 August 2019
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5/5
GoogleJust wanted to share some feedback on Swetenhams Winsford branch. Stacey has been absolutely brilliant for us. She's guided us through the process with sound advice and is extremely professional. Everything from viewings, to the photographer was on time. Better still Stacey and the team sold our house within a month. Thank you!
Steve Β· 27 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.