1/5
TrustpilotHad my house up for sale with another…
Had my house up for sale with another Estate agent, Jones & Chapman phoned me week upon week trying to take over the services of selling my property.
Trusted Agent profile
Jones and Chapman Cheshire reviews
★★★★★
138 reviews across 2 platforms
Hoylake Road, Wirral, Cheshire, CH46 6AD
Jones and Chapman's Cheshire office at Hoylake Road is rated 3.3 out of 5 across 138 reviews on two platforms, including 67 Google reviews rated 4.7.
Reviews
Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThink Twice
Here's a review you can use:
1/5
TrustpilotI actually dont know how they sell…
I actually dont know how they sell houses and I certainly wouldn't be asking them to sell mine! I messaged over one property my mate messaged and called over three. Thats four houses and they did not reply once shocking. My advice do not waste your time
1/5
TrustpilotUnprofessional/Useless
So far not good at all. Do not let your property with Jones and Chapman. My Tenants moved in 2 weeks ago and I have still not received my rent! Every day on the phone, another excuse. Still nothing. Emails, another sorry and excuse.
1/5
TrustpilotAll bad reviews not surprised!
5/5
GoogleCan’t praise Mel from Moreton branch enough as I searched for a property to buy. Received prompt alerts when new properties came on the market so was able to view and given a fair chance to look and offer. Really helpful and would recommend.
5/5
TrustpilotMy grandparents always used Jones and…
My grandparents always used Jones and Champan when they moved house, so did my parents and so do I. We have always received good service and have never had any complaints. I would have no hesitation in recommending them.
1/5
TrustpilotI was unfortunate enough to have to…
I was unfortunate enough to have to deal with Jones & Chapman in Heswall after the closure of the West Kirby Branch.I would describe them as a business that had no focus whatsoever on customer care.A very painful experience.
5/5
GoogleMe and my partner are first time buyers and are now in the process of buying our first home. Ben and all the guys were amazing from showing us around different properties and answering any questions we had about the buying process. They …
5/5
GoogleMel and Jamie at the Moreton branch were brilliant in relation to my sale/purchase .. very efficient, helpful and most of all helped me through the whole, sometimes frustrating process.. definitely 5 stars are in order 🙂 …
1/5
TrustpilotReally bad experience I would not…
Really bad experience I would not recomend, they told us what we wanted to hear but when it come to services they delaid us for months and could not provide nothing of what they've promised, charged money first thing as well. WOULD NOT RECOMEND
5/5
TrustpilotFantastic Service from James at Greasby
James Evans in the Greasby office dealt with our mortgage application and I can highly recommend him as the whole application was dealt with the utmost professionalism and courtesty.
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
5/5
GoogleSo far everything seems to be very well organised and very professional. I have been kept informed throughout and reminded that further help is only a phone call away. Top marks.
5/5
GoogleI recently used Megan from Moreton office to sort my mortgage. I found her extremely helpful, professional and effecient. She went above and beyond to help me secure my mortgage. Would definitely recommend her.
1/5
TrustpilotAwful service
5/5
TrustpilotReview form the landlord
5/5
GoogleGreat help buying my first home. Really friendly team who went the extra mile to get all my Solicitor's things sorted as quickly as possible.
5/5
GoogleGreat service. Girls are realy lovely.
5/5
TrustpilotExcellent service
Excellent service. Dealt with my purchase so smoothly kept me updated, very friendly service. Would highly recommend.
5/5
GoogleBen at the Moreton branch has been extremely helpful, prompt and patient in responding to my endless questions.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service from Megan during our mortgage application. Kept us up to date with progress regularly and answered any queries we had clearly and quickly.
1/5
TrustpilotAbsolutely horrendous from the word Go.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones and Chapman Cheshire
How many reviews does Jones and Chapman Cheshire have?
Jones and Chapman's Cheshire office has 138 reviews across two platforms: 67 on Google, 71 on Trustpilot (across the whole business).
What is Jones and Chapman Cheshire's rating?
Jones and Chapman Cheshire is rated 3.3 out of 5 across all 138 reviews, and 4.7 out of 5 on Google from 67 reviews.
Where is Jones and Chapman's Cheshire office?
Jones and Chapman Cheshire, Hoylake Road, Wirral, Cheshire, CH46 6AD.
