Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
We could not have been happier with the service we received from Jackson Stops, Woburn. Neil Abraham handled the sale of our property with both professionalism and friendliness. He has a great sense for the business, is always approachable and responsive and went way beyond the call of duty on several occasions. Thank you Neil.
Arzu · 23 February 2021
Agent replied · 13 June 2024
Dear Arzu, thank you so much for your glowing review of our Woburn branch, highlighting the professional and proactive service you received. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleI had an outstanding experience with Shari & the team at Jackson Stops Alderley Edge! As a prospective buyer, the team went above and beyond. Their knowledge of the local market and professionalism impressed me. They patiently addressed all my queries and provided invaluable insights. From start to finish, the process was seamless, making me feel confident in my property search. Their dedication and expertise make them a top choice for anyone looking for a new home. Five stars without a doubt!
Michala · 19 October 2023
Agent replied · 15 June 2024
Dear Michala, thank you for taking the time to leave a review and we're delighted that you felt the service you received from Shari and the team went above and beyond, and that you were impressed by the teams' knowledge and professionalism. With best wishes from everyone at Jackson-Stops Alderley Edge.
★★★★★ 5/5
TrustpilotGreat experience with Loren
Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.
Jem · 9 October 2023
Agent replied · 13 June 2024
Dear Jem, a lovely review - thank you, and it's wonderful to hear that your experience with Loren and the team was a positive one. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service.
The service provided by Anthony and the team at Jackson Stopps team at Woburn was exceptional. Not only did they achieve full asking price for my sale, but more importantly they were completely transparent with the information and maintained excellent prompt communication which is the most important quality when dealing with any sale.
KF · 16 June 2021
Agent replied · 13 June 2024
Dear KB, thank you for taking the time to leave your review, we're glad to hear our Woburn team were excellent communicators throughout your sale. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA more than satisfactory experience.
Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.
Mr · 6 October 2023
Agent replied · 13 June 2024
Dear Mr Hill, we are delighted to hear about your positive experience with Karl in our Lancashire & the Sefton Coast branch, and its wonderful to that Karl's approach gave you confidence. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe have recently bought and sold our house with Jackson stops in Alderley Edge. I can not praise Shari Royle enough for her kindness, professionalism and never ending patience. The whole process worked seamlessly and we are very grateful to Shari for managing both the sale of our home and the purchase of our new one. I would highly recommend Jackson Stops in Alderley Edge to anyone looking to buy or sell their property.
Audrey · 16 February 2024
Agent replied · 15 June 2024
Dear Audrey, what a lovely review - thank you! Shari really is a wonderful agent, and we are delighted that your property sale worked seamlessly, and that you would recommend our services. With best wishes from everyone at the Alderley Edge branch.
★★★★★ 5/5
TrustpilotPhilip and his team were excellent
Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.
Jane · 23 February 2022
Agent replied · 13 June 2024
Dear Jane, thank you for your heartfelt review, we're delighted Philip's team-work, expertise and diligence shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWhat a great team
The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.
Spencer · 26 February 2020
Agent replied · 13 June 2024
Dear Spencer,Thank you very much for your review.Best wishes,Jo from the Jackson-Stops marketing team
★★★★★ 1/5
TrustpilotSadly 1 star
Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.
HihelloHey · 11 August 2023
Agent replied · 13 June 2024
Dear HihelloHey, we are sorry to hear about your experience, and would be grateful if you could email info@jackson-stops.co.uk so that we can find out more and ensure that the correct branch is aware of your issues. With best wishes from all at Jackson-Stops.
★★★★★ 4/5
TrustpilotIndividual service from Jackson-Stops in Lindfield
Freddie Dryden from the Lindfield office gave us great personal attention and followed through on all aspects of the sale. We had already tried to sell through another agent without success. Freddie sold the house within weeks and was diligent in communicating status of sales process and following up with the buyer enabling a relatively quick sale
Alison · 1 November 2024
Agent replied · 23 November 2024
Dear Alison, we are delighted to hear that you received personal attention and diligent communications when dealing with Freddie. We note that you experienced issues with a previous estate agent, and we are pleased that Jackson-Stops Mid Sussex was able to successfully get your sale over the line. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotA Fantastic team
A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular
Consumer · 25 August 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review, and we are delighted to hear that the sale of your property with Jackson-Stops Hale was smooth from start to finish. We are grateful to know that you would recommend Jackson-Stops. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat service from Jackson-Stops
Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.
HappyCustomer · 6 November 2023
Agent replied · 13 June 2024
Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly recommend Jackson-Stops
I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.
Claire · 25 July 2023
Agent replied · 13 June 2024
Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
GoogleBooked a viewing of a property in Knutsford via the Alderley Edge branch.
We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property!
The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem.
Waste of a morning travelling to and from Manchester and taking time of work for my wife and I.
Terrible service, avoid if possible.
Phil · 21 July 2023
Agent replied · 15 June 2024
Dear Phil, we are extremely sorry for the miscommunication, and I understand that a member of the team at Jackson-Stops Alderley Edge is currently in touch with you to rectify this, to enable a satisfactory conclusion for you.
★★★★★ 5/5
TrustpilotGreat Job Karl
Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale
Mark · 3 March 2024
Agent replied · 13 June 2024
Dear Mark, thank you for your review of your experience with Karl at our Lancashire branch. we are delighted to hear that Karl's professionalism led to a successful sale. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotCurrent purchase
Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.
Justin · 28 June 2023
Agent replied · 13 June 2024
Hi Justin, we're sorry to hear about your experience. We have spoken with Stephen this morning and he will be in contact with you this morning. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJust the most perfect letting agents ever!!!
I cannot fault the service we got from Jackson Stops in Sevenoaks. All the staff were friendly and genuinely interested in us as clients and intent on doing their very best for us. It was so refreshing to find an letting agent who was always very open with viewings, positive or negative, who was always available to answer our questions and who were all very straightforward with the costs to us when letting a property.A first class company!!!
Customer · 18 August 2023
Agent replied · 13 June 2024
Thank you for your review and we are delighted to read that the service you received from our Sevenoaks branch was faultless and that you recommend us as a first class company. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic property management experience all round!
We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.
Emma · 8 November 2024
Agent replied · 23 November 2024
Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotProfessional, practical and responsive agents who can be trusted to act in your best interests
The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.
DavidMF · 31 July 2025
Agent replied · 23 September 2025
Dear David, thank you for leaving a five star review of Jackson-Stops Newmarket, and we are delighted to hear that the service you received meant your overall experience was excellent. Thank you for recommending Jackson-Stops.
★★★★★ 5/5
GoogleThe twists and turns of our property sale and subsequent purchase could have been an entry in the Estate Agents training manual with all the stress and emotion that accompanied the transactions.
Using Jackson Stops was definitely the right decision and we were so glad we chose them. From the original listing - the high quality sales material and photos/videos, to handling prospective buyer visits by Will and Shari - were all done with consideration and courtesy. The actual completion was fraught with critical timing issues but Will completely owned it and brought it to the conclusion we were very happy with.
We assumed that professional Estate Agency service of the kind we experienced went out in the 1960's but Jackson Stops changed our minds on that and we would have no hesitation in recommending them.
Terry · 16 June 2023
Agent replied · 15 June 2024
Dear Terry, thank you for taking the time to leave a review and we are very pleased that you felt the service you received from Will and Shari was professional, considered and courteous. With best wishes from the team at Jackson-Stops Alderley Edge.
★★★★★ 1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
PD · 10 July 2023
Agent replied · 13 June 2024
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Eugenio · 5 July 2023
Agent replied · 13 June 2024
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Luke · 10 October 2023
Agent replied · 13 June 2024
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWhat was meant to be the most stressful and difficult thing to do, Sell your House, was made into one of the most straightforward and simple processes. From start to finish Shari Royale went above and beyond to not just make sure that we, the seller, were happy and everything was completed, but also the buyer as well. The personal touch she brought to the deal meant that the transaction was so smooth and an easy handover occured.
Still, one month on, she checks in with us to make sure the family is all ok and how are next move has gone.
We could not recommend her enough, she truly is a credit to Jacksons and is someone who has become a family friend, after speaking to her 4 or 5 times a day for 3 weeks, her attitude and ability to deal with any situation is a unique talent and we thank her for this.PositiveResponsiveness, Professionalism
Tom · 16 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.