Bridgfords Cheshire reviews

★★★★★ 1/5

Google

I don’t normally post reviews, but I feel Bridgfords in Crewe need to acknowledge where they are falling short. I made an offer on a property which was acknowledged, but after that I heard nothing back for over two weeks, and now it’s week three with still no update. I even followed up by email but received no response. Their communication has been very disappointing, especially compared to other local agents. To begin with, things seemed promising, they showed me around three houses and were helpful, but after that the service completely dropped off. Unfortunately, the lack of communication has left me very frustrated.

Sean · 13 October 2025

★★★★★ 5/5

Google

Professional and helpful, while at the same time breaking down all the complex parts of property selling into understandable language. We mostly dealt with Jade but Tracy and Hannah are always on hand to help when Jade was on viewings or out of office and can say that they are all very approachable and good at what they do. The property market can be a very emotional and tough place to navigate through, but I can recommend Bridgfords as a good agent to get your property sold with. The house was also properly valued as verified in the subsequent surveys.

Jon · 3 November 2023

★★★★★ 5/5

Google

We went to Crewe from Slough, on a weekend and Ellie was there for all the help and support we needed. Her colleagues Niamh and Hannah helped us with the booking for the viewing. On a Saturday Ellie honored our request for two additional viewing without booking, just for us to have more options at hand helping us decide. She is passionate, detailed and very well informed, highly recommended. An asset to any company, Thanks.

Waqqas · 12 June 2025

★★★★★ 5/5

Google

We cannot fault the service that Bridgford's have provided us at all. From the moment we first contacted them for a valuation to every communication afterwards, they have been great. We rung on Tuesday, had a valuation on the Wednesday (which was a cancellation) and by Friday evening our house was on the market. We had around 8 viewings booked in over the weekend and by the following week it was sold just over the asking price without all of the viewings taking place! Tracy was great at getting the valuation and advertising completed, and we also need to mention Jade in the office keeping us up to date at every step, nothing was too much trouble. It took us around nine weeks to exchange and complete using them and their recommend solicitor (our property was vacant and end of chain). Compared to other phone calls made to alternative agents and the valuations (or rather lack of anything forth coming to get a valuation done), Bridgford's have been great and we won't hesitate to call them in the future if we need to sell a property.

Becky · 30 August 2023

★★★★★ 5/5

Google

I can’t recommend Bridgfords enough for the professional service provided, realistic evaluations, excellent auction service. Fully supported throughout the whole process of sale - a true turn key solution making the sale of this property a very positive experience . We were provided with clear communication throughout and all timelines were met and our expectations managed effectively. A special thank you to Jade Moore from the sales team who was approachable and friendly , she supported us with great communication and advice throughout , and to the experienced auction team, and the legal team, who were efficient and professional., providing experienced guidance and knowledge I would highly recommend bridgfords in Crewe to anyone wishing to buy sell or rent a property. Many thanks again

Susie · 30 August 2023

★★★★★ 1/5

Google

I would strongly caution future tenants. I rented through Bridgfords (Countrywide) and paid all required fees, including over £660 for an early termination agreement. I followed the process, left the property early with their approval, and requested my full £1,030 deposit back. Unfortunately, the full deposit was withheld. I was not given valid breakdowns or invoices, and the evidence provided was incomplete. After multiple attempts to resolve this, I had to escalate my complaint to The Property Ombudsman and prepare a legal claim. This experience caused unnecessary stress and wasted time. Tenants deserve transparency, proper documentation, and fair treatment, I did not receive that here. My advice: Keep all records, take photos, and know your rights if you rent through this agency.

Zrng · 14 July 2025

★★★★★ 5/5

Google

My Girlfriend and I, completed the purchase of our first home with Bridgfords in February. Jade and Hannah worked with us throughout the entire process and we couldn't have been happier with their assistance and support, thank you both!!. Additional shout out to Emily of Countrywide Mortgage Services (Brdigfords in house mortgage service) for helping us to secure our mortgage at an affordable rate at this economically concerning time, huge thanks!

Reece · 30 August 2023

★★★★★ 5/5

Google

We found our dream home with bridgfords and decided to also sell with them, long story short: we managed to get the place we loved and sold our old place in this complicated market. Special thanks to Hannah and Tracy who stayed with us all along the rocky road of conveyancing and actively kept working and pushing to make it happen!

Eduardo · 2 March 2024

★★★★★ 5/5

Google

I've had recent dealings with Tracey and Jade here. Tracey was really calm, professional and efficient when booking us in a viewing. Jade was really pro active in calling back and checking in with our thoughts and feedback. She really taken the time to listen as well as offer advice and support. What a genuine lovely young lady, credit to the business! Myself and my Mrs are looking to buy our first dream home together, and I know if we ever require their help again, it would be a pleasure to deal with them.

Ryan · 30 August 2022

★★★★★ 5/5

Google

Really good service from Bridgefords, in particular, Ryan at Bridgefords Crewe. He was on time, courteous and professional. He gave me a solid valuation and was aware of the current property situation in my area and nationwide. He was very knowledgeable, and gave me some really helpful information.

Lady · 19 March 2026

★★★★★ 5/5

Google

Would highly recommend the sales team very helpful and professional. Destiny in particular was very patient and informative with any queries that I had. The team in general go above and beyond and I would advise others to consider Bridgfords Crewe for their future purchase/sale.

Cal · 26 March 2026

★★★★★ 5/5

Google

I was shown a property by Jessica Healey absolutely amazing answered all the questions I had and was really lovely I was unable to apply for the property due to personal reasons but was told to get in contact in the future overall amazing

Riley · 26 March 2026

★★★★★ 5/5

Google

Great service from Tracy, Jade and Hannah. Having listed with an alternate agent and getting zero viewings for months, we dual marketed with bridgfords who sold our house within a week for the realistic price we wanted. Was kept informed, they chased the other side where needed and provided an all round fantastic service. Thank you so much!

Laura · 30 August 2023

★★★★★ 5/5

Google

The staff at Bridgefords at Crewe were more then help if we needed anything they got it sorted they were amazing for us and there solicitors where brilliant they were so good we completed the sale and buying in 9.5 wks in 2021 which was very quick in the current market at the time.in the unlikely event that we move again I would defently sell my house with them.

Woodster · 30 August 2022

★★★★★ 4/5

Google

Good morning. I would like to thank Harriet from lettings agents department for her dedication to assist me to view some few properties. She gave me some few options. Very transparent and friendly. Would recommend Bridgfords to any one who will be looking for a property to rent.

Sisa · 1 April 2024

★★★★★ 5/5

Google

5 star experience from Bridgfords in Crewe. I purchased my first investment property and was guided through a nervous but exciting time by the whole team, whilst I appreciate they do this all day, every day - they explained things so well throughout the process to ensure I was kept fully updated. I used their mortgage broker who got me a fantastic deal and once the purchase completed, their lettings team had an abundance of prospective tenants who wanted to rent it immediately. Super team and I can’t wait to find my next investment property and utilise their expertise again!

Lewis · 20 November 2024

★★★★★ 5/5

Google

This was my first time renting and wasn't sure what to expect. However I was surprised at how well the team worked together, from initial viewing through to accounts, contracts, maintenance and checkout. Staff at the branch in Crewe were always happy to help and the back office team gave good support. There's a helpful online system for reporting faults and they did follow up until I was happy. All in all, it was easy to work with them. Inevitably there is formality with paperwork, contracts and process but it was about as straightforward as it could be. I'd be happy to use them again.

Mark · 31 August 2019

★★★★★ 5/5

Google

The experience we had with Bridgfords was highly positive from the begining to the end of our contact with them.The staff were all cordial,respecftul and ready to engage whenever we call on them.It's been a pleasure working and walking with them.

Olufemi · 16 January 2026

★★★★★ 5/5

Google

I would just like to say a big thank you to the Bridgefords team in Crewe. They sold my house before it even went on Rightmove! Kay Stoneley was Brilliant at pricing the property as I got more than I expected, Ambier kept me up to date with everything I needed to do and was very welcoming and Gillian oversaw the whole process and delivered as she promised. I would not sell a property with any other agent. Many thanks Kev, from Crewe

Kevin · 31 August 2018

★★★★★ 5/5

Google

I recently looked into renting in and around the Crewe and Nantwich area, I've been past Bridgfords countless times so I thought it can't hurt to get some advice off one of the staff. I was greeted upon entry with a nice smile. The lady that spoke to me, Jess, was very informative and knowledgable. She guided me through every step of the rental process. Including rental prices in different areas, landlords rights and responsibilities, tenants rights and responsibilities. She even filled me in on things I never even thought about such as different types of rental properties such as an individual flat/apartment and HMO's. What I especially liked was I didn't feel pressured into choosing or making choice there and then. When Jess was explaining the rental agreements she didn't try to cover anything up to get a quick sale she was honest about everything and I appreciate that most of all. I would recommend Bridgfords to anyone who is looking to rent.

Andy · 31 August 2018

★★★★★ 5/5

Google

Thank you Matthew Portlock for such a quick and efficient rental after living abroad for many years it was a bit daunting. You have made it so easy and given so much help. Also thanks to Harriet and I hope your Boss and the Landlords know how you go the extra mile.

Adeje · 30 August 2023

★★★★★ 5/5

Google

Our previous history of estate agents had not been good. Our first meeting with Tracey at Bridgefords was straightforward she knew exactly where to go and looked after us. The team supported us through the process and we would definitely use them again.

Angela · 1 February 2024

★★★★★ 5/5

Google

When looking for our forever home we contacted Bridgfords and viewed many properties with Emily Buttle, she was very professional and well invested into her job. We were very impressed with her knowledge of the homes we viewed as it was very detailed and to the point with we were very grateful for. Always arriving early which helps when you have small children so we weren’t waiting around. Thanks to Emily and the team.

Itsjust · 31 August 2019

★★★★★ 5/5

Google

I recently had Ryan from Bridgfords Sales and Letting Agents Crewe carry out a valuation on my property and I couldn’t be more pleased with the service. …

Stefan · 16 March 2026