Bridgfords reviews

★★★★★ 5/5

Google

Just wanted to share my thanks and appreciation to Oliver and the team at Bridgfords in Crewe. They kept me updated throughout the whole process, were always quick to respond to any questions I had and made selling my house smooth and hassle free. I would recommend them to anybody looking for a reliable, knowledgeable and experienced estate agent. Thanks again for all your help and enjoy your well deserved chocolates and prosecco.

Hannah · 26 March 2026

★★★★★ 5/5

Google

Recently bought a property with the lovely team at Bridgfords in Crewe lead by Oliver. Great experience from start to finish, nothing was ever too much trouble! Ellie was lovely and kept me updated throughout the whole process. I also did my mortgage through Lewis who was very knowledgeable. Would highly recommend to anyone looking to buy or sell a property!!

Hannah · 26 March 2026

★★★★★ 5/5

Google

We sold our house through bridgfords and are extremely grateful to them for not only listening to what we wanted and involving us in every step of the journey, but also for how friendly and welcoming their team are! We expressed some concerns along the way and Bridgfords really came through! I want to say a massive thank you to Niamh, Ellie and the team for making this a positive experience selling our first property!

Izzy · 13 October 2025

★★★★★ 5/5

Google

I want to give a 5 star review to Christos at Bridgfords in Crewe. We’ve had a few viewings recently by other estate agents and Christos was by far the best. From my first call to the office to the property viewing he has been helpful, knowledgeable and professional. I’ve no hesitation in recommending.

Mrs · 2 April 2026

★★★★★ 5/5

Google

When I viewed a rental property recently, with Lettings Negotiator Jessica Healey, her approach was such that I thought she was in charge. Jessica was unintrusive, but on hand to comprehensively answer all questions. …

Kate · 26 March 2026

★★★★★ 5/5

Google

Thanks again Emily! Emily has been an absolute blessing throughout my journey of purchasing my first home. As a Mortgage & Protection Consultant, her support, guidance, and patience have been invaluable. She was always there to promptly answer my questions, no matter how small, and went above and beyond to reassure me during each stage of the process. Being a first-time buyer, I felt so overwhelmed at times, but Emily’s expertise and warm, approachable nature made everything feel manageable and gave me confidence. I truly couldn’t have asked for a better mortgage adviser. She’s not only exceptional at her job but also genuinely cares about her clients. I’m so grateful to have had Emily by my side, and I highly recommend her to anyone looking for outstanding service and heartfelt support.

Amina · 20 November 2024

★★★★★ 5/5

Google

It was about six months ago that my wife and I started looking for our first home. We found one with Bridgfords. Going into the branch and setting up all the financial details was done very quickly and much easier than I expected. Everything proceeded very quickly after that. Unfortunately, the house we liked turned out not to be for us and we had to withdraw from the sale. Staff were very understanding when we explained our issues. We restarted our search, and coincidentally a few of the houses we viewed were with Bridgfords. Staff were always knowledgeable and able to answer our questions. When we attended a viewing with lots of other people, Ellie was always moving around making sure she was there for everyone and somehow managed to give everyone her full attention. At another viewing, we were one name on a long list of other hopefuls, but we were never made to feel that way. Ellie showed us around and chatted with us, and although we knew viewing time was limited we were never made to feel rushed. After that viewing, we made an offer and didn’t really have much contact with Bridgfords, they just did their thing in the background. Between them, the mortgage company and the solicitor, everything was sorted very smoothly and we just slotted in at the end. Today, we completed and picked up the keys. They were all lovely and we had a little chat, it was nice little moment to round off the experience. So, a big thank you to everyone at Brigfords for being with us on our house buying adventure.

Ian · 20 November 2024

★★★★★ 5/5

Google

Bridgefords and especially Jessica Healey were absolutely amazing during the whole process, I cannot fault the customer support, always happy to answer any of my queries, prompt to organise the viewings and get the whole process started and the move in organised, absolutely loving our new home 🏡 …

Ceris · 5 November 2025

★★★★★ 1/5

Google

AVOID AVOID AVOID!!! I would not even give 1 star 0 stars if possible. Bridgfords Crewe has been nothing short of a nightmare for me as a landlord. They pushed a nightmare tenant on me, despite my clear discomfort, assuring me it would be fine. It’s now been 9 long months, and I have not seen a single penny of rent. This tenant has been nothing but trouble, and Bridgfords has utterly failed to manage the situation. Their so-called "fully managed service" is a joke. Any time I try to get answers, I’m stonewalled and passed up the chain, with each person passing the buck and offering no real solutions. Bridgfords Crewe has proven themselves to be utterly unprofessional, incompetent, and unwilling to take responsibility for their poor decisions and mismanagement. I feel completely abandoned and taken advantage of, left to clean up the mess they created. If you’re considering Bridgfords Crewe to FIND YOU A TENANT for your property, think again! They’ll force you into leasing to untrustworthy tenants and provide no support when things go wrong. Avoid them at all cost!

Emily · 26 October 2024

★★★★★ 1/5

Google

AVOID DEALING WITH THIS ESTATE AGENT IF YOU’RE PURCHASING A PROPERTY. TOTAL NIGHTMARE!! My experience with Bridgford Crewe has been nothing short of a nightmare. I initially dealt with Hannah, the sales negotiator, who wasted my time after I placed the highest offer on a property that was accepted. She repeatedly failed to respond to my calls or emails, dragging the process out and seemingly stalling to get more money for the property. When I then had to deal with Oliver, things went from bad to worse. He was incredibly rude, unprofessional, and clearly in need of serious training on how to handle clients. It’s shocking that this branch can operate with such disregard for people giving them business. I would strongly advise stay away from Bridgford Crewe if you’re looking to buy a home. Total waste of time and utterly frustrating.

Alan · 18 October 2024

★★★★★ 5/5

Google

Recently moved into a property using Bridgfords lettings - me and my partner and our newborn baby couldn’t have wished for better service, so so helpful when work needed to be done, super quick with updates and made the journey so smooth. Big thanks to Jessica on the lettings side

Amy · 13 October 2025

★★★★★ 1/5

Google

From this branch, to the overall ‘countrywide’ who manage end of tenancies, I’ve only had unpleasant, negative encounters. That is if they actually bother to answer their phone or reply to your emails. They only engage if it benefits them. …

Nish · 16 December 2025

★★★★★ 5/5

Google

I don't usually write reviews, but I really wanted to leave one for Jess, who works on the lettings side. She listened to my requirements and found me the most perfect property. Jess made the whole process so pleasant for me and really can't thank her enough. So thank you to Jess and the lettings team at Bridgford's.

Kerry · 13 June 2025

★★★★★ 5/5

Google

Excellent service, from Ollie and his team For working so hard to get out house on the market and sold within 2 weeks.

Janet · 26 March 2026

★★★★★ 1/5

Google

Bridgfords like so many other estate agents in Cheshire are fantastic if selling a house but for those letting they’re abysmal The rental market in Cheshire is buoyant to say the least so estate agents can just sit back and relax and punters will flood in - that the Bridgfords model If you’re a landlord - avoid They are not looking our for you they loook out for a quick rental - sign them up move on Kerching - easy money There’s no though as to the best applicant - they don’t reply to voicemails, emails - nothing - whoever gets there on the day that the staff member is in gets the property They’re abysmal - the beauty is we have two properties to sell in Crewe - Bridgfords will never get near them - landlords avoid at all costs

Phil · 1 May 2024

★★★★★ 5/5

Google

I cannot praise or speak more highly than Ellie more. I have never more such a dedicated young lady who is clearly very passionate, knowledgeable and so dedicated to her job, she most definitely goes above and beyond and nothing is too much trouble! Our experience with Brigfords has been a breeze with Ellie taking care of us, a credit to the branch! thank you!

Melanie · 20 December 2024

★★★★★ 5/5

Google

Jessica and Matthew were both amazing throughout our tenancy, and went above and beyond to assist us.

Angela · 15 April 2026

★★★★★ 5/5

Google

I have been dealing with Tracy Lawason brach manager at Bridgefords crewe for the last few months whilst purchasing several properties in the local area. Tracy is a positive, committed & self motivated individual who clearly takes pride in her work . Professional in all that she does Tracy guides you through the whole process with the minimum of fuss, always attentive, any E mail or phone call is dealt with in a timely manner. Backed up by other members of the team Matt Portlock in lettings has proved himself to be a problem solver and has excellent communication skills when dealing with negotiations with tenants. Hannah in sales is also worthy of mention again always helpful and quick to return calls. It is obvious Tracy runs a tight ship and all departments work in harmony with each other. I will have no hesitation in using Bridgefords Crewe for any future purchases. Well done all.

Tim · 2 March 2024

★★★★★ 5/5

Google

Brilliant throughout the while move from start to finish Jess was very helpful and informative easy to deal with

Mark · 16 March 2026

★★★★★ 5/5

Google

Would like to highlight the great experience I had with Bridgford recently on my home search in Crewe. I worked with Harriet during this process and am more than happy to give a positive feedback about their process. It was smooth and I used to get the process status every time there is an update. This experience I never seen in other letting agents. Great work and thankful for the support I got from you Harriet.

Madhusudan · 14 April 2024

★★★★★ 5/5

Google

Would like to highlight the great experience I had with Bridgford recently on my home search in Crewe. I worked with Harriet during this process and am more than happy to give a positive feedback about their process. It was smooth and I used to get the process status every time there is an update. This experience I never seen in other letting agents. Great work and thankful for the support I got from you Harriet.

Madhu · 1 April 2024

★★★★★ 5/5

Google

We’ve been working with Lewis for the last 6 years and he’s been providing us wonderful mortgage advice and brokerage. He always comes up with great rates, helps us with every minor detail. He has already helped us out with the mortgages for our last 2 properties and related conveyance requirements. I can’t imagine any better mortgage advice services; Well done Lewis!

Bilge · 12 April 2026

★★★★★ 5/5

Google

5 star review being left here, I thought selling a house would be stressful but with the help of the lovely team at Bridgefords is was tbh effortless and I had help and reassurance every step of the way. At the beginning when the house valuations were coming in Bridgefords gave me an honest answer on the value whilst other competitors gave silly amounts to try and get me under their belt (no doubt they work on commission) can’t fault Bridgefords 10/10 special mention to Tracy too!

Katherine · 2 January 2024

★★★★★ 5/5

Google

I have recently used services of Bridgfords to rent a property on urgent basis due to work commitments. I wasn’t hopeful about finding a right place while looking for it and speaking to agents from outside the UK. However I was fortunate that I got response by Bridgfords and Jessica Healey had been dealing with us .She always responded to my queries promptly and made the whole process so smooth. Her professionalism and excellent communication skills has made it all possible within a very short time frame. I would love to recommend my acquaintances and use Bridgfords services myself in future for property letting/buying. Regards Faiza

Faiza · 22 October 2025