Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
Julia · 8 January 2020
★★★★★ 5/5
TrustpilotLucy at Gascoigne Halman in Wilmslow is…
Lucy at Gascoigne Halman in Wilmslow is so knowledgeable and extremely helpful. I could not recommend her highly enough, a true professional.
Bec · 31 January 2022
★★★★★ 1/5
TrustpilotCash Buyer with no cash!
We put our house on the market in July 2018 with G&H, Wilmslow. We sold it within 3 weeks to the ideal buyer: a cash buyer living in rented accomodation in the same village. So the house was marked sold and we had no further viewers.Things then went very slowly; we thought the purchaser's solicitor was awful at his job. However by October we were still no closer to exchanging contracts and finally discovered that our ideal cash buyer in fact DID NOT HAVE THE FUNDS to purchase. So we wasted a perfect summer for selling a house and did not manage to find another buyer (through another Estate Agent) until Jan 2019.As far as I'm concerned this is entirely G&H's fault; they should have made sure that the cash buyer did indeed have the funds and got written proof. Otherwise what am I paying them for?My advice to anyone else selling a house is if you are told they are a cash buyer, make absolutely certain that they have the money and get written proof.
Chris · 19 May 2019
★★★★★ 5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
Nik · 8 January 2025
★★★★★ 1/5
GoogleThe worst letting agents that I have ever had the misfortune to rent through. Moved into a 2 bed flat to find that the bath was sinking into the floor, the main heating in the lounge wasn't working, the sink blocked, the burglar alarm not working and leaks under the sink. Not to mention a knackered fridge. The workmen used when they came round were terrible. All my shopping lost when they replaced the fridge and flat left in a mess by other workmen. They never reimbursed me for my shopping goods either. Avoid these agents at all costs
D · 27 October 2018
★★★★★ 1/5
GoogleAbsolutely poor service from top to bottom. I rented from them and when I left. they put a claim on my deposit even after the checkout inventory did not highlighted any issues. It took them almost a month to make up their mind on what claims to put through DPS.
I got all my deposit back after my case was referred to ADR almost 3 months after my tenancy ended. I am thinking this kind of practice would put a lot of strain on family’s who’s deposit they claim upon and surely anyone in need of money would give in to greedy agents making false claims.
I rented from many agent never faced any problem like this.
I can surely say with regards Gascoigne and Halman. Don’t rent from them and if you do make sure checkin inventory is thoroughly checked and do necessary amendment within 7 days ( Gascogne Halman says amendments should reach them within 48hrs).
And lastly Msg for Rebecca where is duty of care towards your tenants and looking after their interests, tenants are your customers and if they don’t rent from you, your wage will not be paid, unless you have get commission or bonus to successfully claim from deposits.
Sheju · 27 October 2017
★★★★★ 5/5
GoogleRecently bought a house through these guys and very pleased with James who looked after us really well. Also the other staff we spoke to on occasion were also super friendly and helpful. I have no hesitation in recommending them. And most importantly would use them again.
Craig · 26 October 2023
★★★★★ 1/5
GoogleI booked a viewing for a property the day before for 9.30am. I was told I'd be contacted to confirm this booking. I arrived for 9.30am and did not see the agent. I then had to call the company to find out that the letting agent did not want a 6 month tenancy. This was at 9.32am I should not have to contact the company to find this out! I should have been contacted the day before!
Rickell · 27 October 2017
★★★★★ 5/5
GoogleBought a house from Gascoigne Halman, found them very good with the buying. I dealt with Lucy she is a star, very helpful indeed a asset to the company
Richard · 27 October 2016
★★★★★ 5/5
GoogleSelling your home can be a stressful experience but we cannot speak highly enough of the Gascoine Halman team at Wilmslow. Marcus, James and Lucy are very experienced and professional in their approach. They were responsive and supportive to us throughout the whole process and their guidance was invaluable. We can thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
L · 26 October 2022
★★★★★ 1/5
GoogleHaving rented several properties through Gascoigne with no issues, we ran into a problem on our last property, Gascoigne area management did a wonderful job of trying to resolve the issues in a professional way, however the local office were not interested in resolving the dispute, this was until area Management got involved. I would have given them 5 stars up until this, but sadly won't be using them again unless it's absolutely necessary.
Jason · 27 October 2016
★★★★★ 5/5
GoogleI have rented out my apartment through Gascoigne Halman Wilmslow. Really pleased with the agency. The fee was lover then others, agent visited next day after initial request, apartment rented out in 2 weeks time.
Victoria · 29 March 2024
★★★★★ 5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
Helen · 13 February 2021
★★★★★ 2/5
GoogleExtremely disappointed in the service from Gascoine Halman in Wilmslow. Moved into a rental property rented through them in the town last week which was well below acceptable standard in terms of cleanliness and being ready for living in. Had to spend 3 days cleaning it to make it liveable and despite bring all these issues their attention, they have completely ignored us shocking customer service. Not even a phone call or an apology.
Liam · 28 October 2013
★★★★★ 5/5
GoogleWe were very pleased with the highly professional but personal service that was provided by Joe at Gascoigne Halman Wilmslow. Subsequent to finding a buyer for the property, the assistance in helping bring the sale to completion was beyond our expectations.
Jessica · 26 October 2023
★★★★★ 5/5
GoogleJust moved from Australia and they have been fantastic to work with. Helped us secure a rental quickly without fuss and in a great location. Highly recommend
Hamish · 27 July 2024
★★★★★ 5/5
TrustpilotExcellent service
The team at the Wilmslow office were all really helpful with the sale of our previous house and the purchase of our new house. Great communication and never ever pushy. Will use again.
Felicity · 13 December 2019
Agent replied · 22 October 2024
Hi Felicity, many thanks for the review. If we can ever assist in the future please do contact us.
★★★★★ 5/5
GoogleFrom the first meeting to the final and extended efforts to sell our house Gascoigne Halman have been excellent. A special word of thanks goes to Lucy for her support. persistence and good humour. Would definitely recommend.
Penny · 26 October 2023
★★★★★ 5/5
GoogleAs a buyer the team were excellent. Honest, helpful and professional. I dealt mainly with Joe who was always willing to assist and advise, ensuring a smooth exchange and completion. Very happy and definitely recommend
Jo · 26 October 2023
★★★★★ 5/5
GoogleFirst venture into purchasing and letting a property!
Both the sales and lettings teams guided me through the whole process and a speedy and successful let was soon in place.
All of the staff were knowledgeable, friendly and extremely helpful.
A great service, from a great team!
Tony · 26 October 2022
★★★★★ 5/5
TrustpilotGascoigne Halman Wilmslow - Highly Recommended.
We recently sold our house through Gascoigne Halman in Wilmslow. The whole team provided a well joined-up service at all levels. Whilst the conveyancing process proved to be tortuous Gascoigne Halman provided great support, with a special shout out for Lucy who proactively worked closely with all parties to help to drive the transaction to completion.Highly recommended.
Rob · 16 March 2021
★★★★★ 5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
Graham · 27 February 2021
★★★★★ 5/5
TrustpilotGreat Service, good value.
It was a pleasure to deal with James at Gascoignes in Wilmslow. very responsive, reliable and kept us in the loop. Definitely recommend them for your house sale.
Jo · 13 December 2019
Agent replied · 22 October 2024
Thank you for the review. If we can ever help in the future please do not hesitate to contact us.
★★★★★ 5/5
GoogleI’ve been with Gascoigne Halman for nearly 18 months and had a very easy experience. Polite, friendly and proactive staff made it a very enjoyable tenancy. Thanks!
Jim · 28 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.