5/5
TrustpilotAmazing team
Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.
Trusted Agent profile · Cheshire East
Gascoigne Halman Poynton reviews in Cheshire East
★★★★★
234 reviews across 2 platforms
3 Fountain Place, Poynton, SK12 1QX, Cheshire East, SK12 1QX
Gascoigne Halman's office in Cheshire East, at 3 Fountain Place, is rated 4.2 out of 5 across 234 reviews on two platforms, including 118 Google reviews rated 4.9.
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Reviews
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTotally manipulating the applicants
Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.
5/5
GoogleI recently purchased a property through Gascoigne Halman and was extremely impressed with the service I received. Both Owen and Nicole were excellent agents who did their very best to keep everything moving, even when battling against the progress-blockers that are online agents. I was kept up to date through regular phone calls and they were always swift to answer any queries or concerns I had. I would definitely recommend
5/5
GoogleGreat communication from Jo and Team through the entire process of our purchase. Would highly recommend!
5/5
TrustpilotBuyer's review
I'm writing this having been the purchaser of a property, which may carry more weight than those reviews from sellers given the nature of the business. In short, Owen (from the Poynton branch) and his colleagues were astounding. Even with a vested interest in the sale going through (as we all had), Owen went above and beyond - giving the impression that we were his only purchase (which was obviously very far from the case). It may not be an exaggeration to say that Owen was the reason the purchase ultimately went through, even with some considerable bumps in the road. He was always approachable and helpful; an asset to the company!
5/5
TrustpilotSelling a house during lockdown and a cold winters
The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them
5/5
GoogleThe whole team worked hard to complete the sale. They were all friendly & helpful
5/5
TrustpilotJan was amazing
Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx
5/5
GoogleVery happy with the service all the way through from the initial valuation booking and on the day valuation with Joanne all the way through to completion with the whole team including Meghan and Joanne providing a great service and feedback at all stages of the process. Thankyou.
5/5
GoogleJo and the team have always been approachable with regards advice on market conditions and suggestions on pricing. They have always kept me well informed with sales progress and would highly recommend.
1/5
TrustpilotFrances Mason used our family and encouraged gazumping offers IMO
Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.
5/5
GoogleFantastic experience with Jo McLeod and her team. Jo was impressive from the start giving sound advice and making us feel in safe hands. Efficient, responsive and lovely to deal with.
5/5
GoogleThe whole team has gone above and beyond. Very impressed with their service.
1/5
TrustpilotDISAPOINTMENT
What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY
5/5
GoogleVery happy with the team when selling my mothers property, very knowledgeable of the area and values, very friendly and helpful, always contactable, would recommend.
5/5
GoogleWhilst we did not appoint GH , we moved into a property being sold by them. They arranged an early viewing and their service was outstanding , thank you
5/5
GoogleAchieved a price better than I thought, got a sale within a couple of weeks, were very patient and engaged well with the chain and delivered on their promises. Achieved everything that might be hoped for.
5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
5/5
GoogleAmazing ! Perfect from start to finish would definitely recommend Jo and the team were 10/10 thank youuu
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleRecently bought our dream house with Gascoigne Poynton. Throughout the whole process the team was extremely supportive, helpful and reliable. I really feel like the move wouldn’t have happened if it wasn’t for their efforts and staying on top of everything. Very happy and would highly recommend!
5/5
GoogleMy Mum sold my Grandad's bungalow through Gascoigne Halman Poynton. The property was out of their area, but they arranged many viewings and secured us a good sale. Everything was dealt with expertly and the staff were very helpful and knowledgeable. Highly recommend.
5/5
GoogleVery happy with the service I received from Poynton Gascoigne Halman in selling my house so quickly, would recommend.
5/5
GoogleVery good service, kept us informed and up to date with all stages of the process. Thanks GH Poynton team
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gascoigne Halman Poynton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheshire East.
