Gascoigne Halman Knutsford reviews in Cheshire East

★★★★★ 5/5

Google

Absolute first class service from Gascoigne Halman who were dealing with the sale of a property to myself as the buyer. Unfortunately the solicitor who i appointed was really poor and their total lack of communication and general incompetence nearly scuppered any chance of me completing the purchase before the stamp duty holiday ended Fortunately Frances was on hand for Gascoigne Halman. She went above and beyond in her duties and co-ordinated the sale very effectively despite the problems created by my solicitor. First rate for communication, professionalism and most importantly "getting the job done".PositiveProfessionalism

Joseph · 24 October 2021

★★★★★ 5/5

Google

The sale of my house was (as is the nature of house selling) a stressful experience; however I could not have chosen a better agency to deal with the sale. Dev was absolutely fantastic from beginning to end. Thorough, professional, responsive and extremely pro-active. It was paramount that we sold our house before the end of stamp duty and he made this happen. He listened to what we needed and stopped at nothing to achieve it. He is an absolute credit to the GH team and the manger is extremely lucky to be surrounded by staff who genuinely care about making their customers happy and doing their job to the best of their ability (Sophie acted on Dev’s behalf when he was on annual leave and she was also a superstar - they worked together continuously to ensure there were no delays on our end). I’d strongly recommend Dev and the team to anyone considering selling their property.PositiveProfessionalism

Jodie · 24 October 2021

★★★★★ 5/5

Google

We used the knutsford branch to sell our home after being unsuccessful with another agent. I couldn’t recommend them enough! Dev and the team was great and really went to extra mile to get the house sold. Thank you Knutsford Gascoigne Halman!

Emma · 10 October 2024

★★★★★ 5/5

Google

Great agent to work with. Highly communicative and quick to respond. Made the whole process very easy and quick. Thanks to Beth and Amy.

Rebecca · 27 March 2026

★★★★★ 5/5

Google

Great service from the team at the Knutsford branch. Nick came and valued the property and once advertised we had offers quickly. Special shout out to Dev, who was there to guide us through the process. Great communication and broke things down into Layman's terms when required. Couldn't ask for more from the team - highly recommended!

Steve · 24 October 2023

★★★★★ 5/5

Google

Great service, with special thanks to Dev for getting this over the line on deadline day.

Matthew · 15 July 2025

★★★★★ 5/5

Google

Many thanks to Andrew, Dev and Frances at Gascoigne Halman for the professionalism shown throughout the sale of our home. Our property was well marketed with attention to detail on the particulars, thoughtfully planned viewings and ongoing commitment. Particular thanks to Dev, who showed great integrity and expertise and kept us informed at every stage of the procedure, leading to a smooth, stress-free sale. Highly recommended.

Nicola · 24 October 2022

★★★★★ 5/5

Google

I received exceptional service from Gascoigne Halman Knutsford. From the initial viewing to the completion of my rental contract, they made sure everything ran very smoothly and in such a quick turn around time to accommodate my requirements. Siobhan was impeccable through out the whole procedure and gave 1st class service, highly recommended.

Sam · 24 October 2023

★★★★★ 5/5

Google

Absolutely fantastic experience from start to finish. The whole team was incredibly professional, helpful and responsive throughout the process. Communication was excellent, and they made what can be a stressful process feel smooth and straightforward. Highly recommended!

Paulius · 5 October 2026

★★★★★ 5/5

Google

Gascoigne Halman in Knutsford represented the sellers of the house we recently purchased. Dev was absolutely instrumental in everything completing by the desired date, which was around only 9 weeks after our offer was accepted! He even helped speed up the sale of our place - more than our own appointed agent did. When the time comes for us to sell, we'll be looking him up. Thanks again. Kathryn & Andrew

Kathryn · 24 October 2021

★★★★★ 1/5

Trustpilot

Awful management and communication

As per all the other negative reviews - terrible communication - poorly written emails, unprofessional in manner and just awful to deal with. From moving into property, water pressure issues and constant cold showers. After months of back and forth was told (by a manager) 'oh well you are on a rolling contract, so you can just find another property' as appose to just having the issue fixed? Turns out it was a pump needed for the boiler, and of course the landlord did not want to pay as it was 'expensive'. It wasn't. Paying over a grand a month for no hot showers and terrible management is expensive. Clearly they prioritise landlords and not tenants. We left as suggested and do not recommend for renting at all - save your self the stress and sour puss faces.

LEVI · 28 October 2025

★★★★★ 5/5

Trustpilot

Highly recomment Gascoigne Halman in Macclesfield

After 3 aborted sales with Purple Bricks which consumed 14 stressful months due to lack of support, wrong price, no vetting of purchasers, etc., etc. I decided to use Gascoigne Halman in Macclesfield to sell our house. Within 1 week Matthew Clark and his team had vetted a new purchaser who was right for our property, truly had the funds, and was highly likely to follow through to completion (which they did).I can't recommend Gascoigne Halman enough for their proactive advice and follow-up, aiding the purchaser and keeping me informed. I found them friendly and easy to communicate with. No waiting for someone to answer the phone for inquiries and prompt replies on email. When the exchange of contacts and completion time came, they helped pressure crucial solicitor communication so that we met the target dates keeping me (the seller) and the purchaser happy. I can't recommend Gascoigne Halman in Macclesfield enough. Thanks, folks, you deserve the credit, and will be using you again for another property sale.

John · 21 November 2023

★★★★★ 5/5

Google

We instructed Gascoigne Halman after a poor experience with another Knutsford agent who managed not a single viewing. Almost immediately Dev Tyrer-Jones had a constant stream of viewings organised and the property is now sold. The whole process has been stress-free and easy.

Julia · 22 November 2025

★★★★★ 5/5

Google

Dev Tyrer-Jones has been extremely helpful throughout the process, great professional support along with fantastic communication skills. We would recommend Gascoigne Halman to anyone looking for 5 star service,

Bradley · 23 September 2024

★★★★★ 1/5

Trustpilot

Negligent - Do not rent from them

My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.

Josephine · 21 August 2023

★★★★★ 4/5

Google

We had a very positive experience with Gascoigne Halman and managed to complete the sale in 13 weeks from the first day of marketing thanks to them liasing with the other party solicitors. They gave us good advice prior to marketing and everything went smoothly

Gail · 10 October 2025

★★★★★ 5/5

Google

Highly recommend using Gascoigne Halman for the sale/purchase of a property. Very professional company with great communication. Big shout out to Dev who went above and beyond in assisting with any matters and doing everything to ensure the purchase process was as smooth as possible.

Ryan · 24 October 2023

★★★★★ 1/5

Trustpilot

I would give less stars if possible

I would give less stars if possible During the tenancy it started already. the garage door fell down TWICE. and it took them 10 months to fix. Only when i started to not pay the full rent they started acting fixing it 2 months before we needed to leave the premisis Altough they make a check in and check out report they dont look at it. Claiming ridiculous amounts of money for things that where already like that before we moved in as visible on the checkin report. We've been waiting for 2months now to get our deposit back and they keep answering once every 3weeks if we're lucky and if they read our 10emails every 3 weeks to remind them

Eliot · 4 September 2025

★★★★★ 5/5

Google

I have been very pleased with the courteous and professional service I have received from Gascoigne Halman in Knutsford. Dev Tyrer-Jones in particular has been excellent in communicating with us regularly whilst steering our sale through to conclusion. Thank you.

Sally · 18 November 2025

★★★★★ 5/5

Google

We found Gascoigne and Halman very professional and helpful to deal with from the initial valuation of our home right through to completion. A special mention to Dev Coiley for his patience and support throughout the whole process

Nat · 27 January 2024

★★★★★ 5/5

Google

Amy and Bethany at the Knutsford branch have been fantastic to work with as we let out our property. They kept us well informed of the process and progress, and helped us to secure tenants quickly at our desired monthly amount. Apart from their professionalism, they are very kind and friendly, which made the experience positive.

Chloe · 17 March 2026

★★★★★ 1/5

Trustpilot

If I could give them 0 stars I would.

If I could give them 0 stars I would. From the outset they seem great, but as soon as the agreement is signed they stop caring about anything except getting the rent in each month. They'll happily let themselves in without speaking to you, they say that they only have to send an email 24hrs in advance. They never return calls. They ignore maintenance requests and then try to say that you damaged things that never worked and were highlighted on the initial move in. As for returning your deposit, I am currently going through a claim against them through the dps as after 4 weeks of vacating at the end of tenancy, they have not done a thing woth regards to authorising the return of deposit. Once you aren't paying them rent anymore, they won't return calls, messages, emails. Go in in person and funnily enough, "oh sorry, they've left for the day and I work in a different dept. I'll leave them a message and get them to call you in the morning" AVOID AT ALL COSTS

Luke · 29 July 2025

★★★★★ 5/5

Google

Extremely professional and capable team who offered correct advice at every step of the process. Well done team GH and in particular Dev, Doug & Frances 👏👏👏 …

Paul · 25 June 2024

★★★★★ 5/5

Google

We have been pleased with our communications with the Knutsford Office of Gasgoigne Halman estate agency during the sale of our home. Dev has kept us informed throughout the sales process which at some times became rather tricky! He responded to our calls and supported us in all aspects of the process. We have been satisfied with the outcome and although we are unlikely to use the agency again as we are not considering a further move we wouldn’t hesitate to recommend to friends and family

Jenny · 27 March 2024