Trusted Agent profile · Cheshire East
★★★★★
252 reviews across 3 platforms
26 Princess Street, Knutsford, WA16 6BU, Cheshire East, WA16 6BU
Gascoigne Halman's office in Cheshire East, at 26 Princess Street, is rated 4.1 out of 5 across 252 reviews on three platforms, including 135 Google reviews rated 4.8.
135
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
116
Reviews on Trustpilot
Business-wide
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
5/5
GoogleWe have recently purchased a local property through Gascoigne Halman in Knutsford and from start to finish the sales process has run smoothly, Sophie has been extremely responsive and quick to action any requests and has been a really professional and efficient throughout. I would strongly recommend Gascoigne Halman based on this experience and couldn't be more pleased with our overall experience as well as the property purchased 👍PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleI would just like to thank both Amy and Siobhan for all their help and consideration in our recent dealings. I found them both very professional and willing to go the extra mile and would have no hesitation at recommending them and the Knutsford office to anyone looking for an agent that is fair and practical.
Thank you for your kind words, Amy & Siobhan.
5/5
GoogleOutstanding service from the team in Knutsford. Dev was great to work with. He gave us confidence throughout the whole process. Would strongly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review Jeremy! It was disappointing for us all to be let down by the first purchaser but after swift action we soon had another buyer at a fantastic price which we hope you were very happy with and are now settled into your new home. Kind Regards Dev and all at GH Knutsford.
5/5
GoogleWe have been so impressed with the staff at Gascoigne Halman in Knutsford Siobhan and Amy were amazing. We left one of their managed rental properties recently it could not have been better.
5/5
GoogleHi this is our first transaction with Gascoigne Halman Knutsford. our heartfelt thanks to Mr Dev he was so professional and up-to-date with information that he answered anything and everything we asked for. He was so punctual and polite everytime when we wanted to visit property. The entire process went on so smooth.i would definitely recommend Mr.Dev and Gascoigne Halman to my friends and family. I would definitely approach them for our next purchase.Thanks to the entire team. All the very best.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the AMAZING review. I hope you and the family with be happy in your new home. You know where we are in the future if you thinking about upsizing. All the best from Dev & GH Knutsford.
3/5
TrustpilotDepends on what you want
Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
5/5
GoogleSo pleased we chose Gascoigne Halman to sell our family home. Excellent service from Nick and Dev who advised us so well and acted so professionally but still with so much empathy to our situation. Dev worked tirelessly in chasing down the chain, contacting other solicitors and estate agents to bring about completion for everyone.
Hi Angela, Thank you for the amazing review. I know it was a hard time selling this property for you and the family. I wish you all the best. We are glad you were happy with the service we offered you. Kind regards, Dev & Gascoigne Halman Knutsford.
5/5
GoogleWe dealt with Gascoigne Halman for the sale of a property. We could not have received a more professional, efficient and friendly service from Doug, Frances and Dev. We were kept informed every step of the way.
5/5
GoogleJust bought our first house. Everything went smoothly thanks to Dev being on top of everything throughout the whole process.
Thank you Katie for the kind words. I hope you and Ben are happy in your new home. Kind Regards Dev and GH Knutsford.
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.
1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Thanks for the review Alison.
5/5
GoogleThe sales team at Knutsford ensured that our inherited family home sale was dealt with in a friendly, professional and sympathetic manner throughout. Between Nick and Dev, we were kept informed at every stage and advised accordingly, resulting in a successful and swift sale. Thank you guys 😊 …
Thank you for trusting us with your family home. We wish you and your brother all the best in the future. Regards, Dev and Gascoigne Halman Knutsford
5/5
GoogleThroughout my purchase Dev has shown great professionalism and tenacity to help ensure things kept moving. He went out of his way several times to help me get access to the house and I really appreciate the effort he put into it. His communication was second to none and he helped things reach a smooth conclusion. Thanks very much Dev!PositiveResponsiveness, Professionalism
Thank you so much Steven for the Review. I hope you and Emily can make it into your dream home. We got there in the end and what a result it was. Cannot wait to see the changes to the property. Kind Regards Dev & rest of GH Knutsford.
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
4/5
GoogleRecently sold our house with GH Knutsford. Dev was very responsive and motivated. We had a huge amount of viewings on our house over a 4 or 5 month period but Dev remained committed to getting a sale through despite the process dragging on much longer than expected.
5/5
GoogleFrances assisted with an extremely protracted sale, due mainly to a poor conveyancer. At times, I know both I and the buyer felt like giving up and it was Frances who kept everything progressing. When you are trying to make a move, it is always good to have someone experienced and calm to steer the way.
Thank you for your kind words John, I am glad we finally got there.
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