Gascoigne Halman Knutsford reviews in Cheshire East

★★★★★ 5/5

Google

Incredible service from start to finish. We had the help of Frances through the process of our sale and the communication and help offered was amazing. We can’t thank you enough for your amazing service!

Brittany · 10 August 2026

★★★★★ 1/5

Trustpilot

Absolutely terrible experience with…

Absolutely terrible experience with this letting agent. After the landlord withdrew an agreed offer, we were left out of pocket and still have not had our deposit returned. Communication has been poor throughout, with constant delays and little accountability. We felt completely unsupported and ignored when trying to resolve the issue fairly. I would strongly advise others to be very cautious before dealing with this agency. They tried to make us send them thousands of pounds with no contract given then last minute withdrew the offer and are refusing to give the deposit back. Absolutely dreadful agency.

Nadia · 7 May 2026

★★★★★ 5/5

Google

Shout out to Dev at Gascoigne Halman in Knutsford, who helped and supported us through our process as first-time buyers. He gave us the guidance and advice we needed, staying in contact and ensuring the process kept moving forward. Would recommend!

Jennifer · 9 April 2025

★★★★★ 5/5

Google

Good communication, prompt responses and helpful advice throughout the purchase process. Dev in particular, backed by Francis in the office, was persistent and key to achieving a successful outcome. Good service - thank you!

Paul · 10 August 2026

★★★★★ 5/5

Google

Super happy with the service provided by Gascoigne Halman, Beth was really helpful and they always got to us quickly and helped where possible. Really recommended!

Adam · 10 June 2026

★★★★★ 5/5

Trustpilot

Excellent throughout

Absolutely excellent from start to finish of the house sale - one local agent kept phoning to see if we 'had come to a decision to market the property' which lost them any business, whereas GH did the visit to see the place and then said they'd leave us alone and it was up to us to give it the go-ahead or not. No pestering - excellent. Once we gave them the thumbs-up we had a string of viewers within days, and eventually exceeded the guide price by a small margin which suggests the guide price was accurate too. The staff at Gascoigne Halman were always on hand and worked brilliantly, especially Georgia who made sure everyone was kept in touch with any and all news and developments as things progressed, resulting in a sale a fortnight before Christmas which was exactly what buyers and sellers wanted. I would heartily recommend this outift.

Rupert · 18 December 2024

★★★★★ 5/5

Google

Great sales chap showing me around the property , I work in customer service for JohnLewis and previously British Airways for 30 years. His customer service skills , how he greated me and his knowledge was excellent.

Tracey · 10 July 2026

★★★★★ 5/5

Trustpilot

Faultless Experience

My sale took a lot longer than expected and even though I was the buyer and not necessarily there client Gascoigne Halman were faultless especially Steph who I can’t praise enough she really did get the sale over the line. Nothing was ever too much hassle and there communication was 1st class, thank you to everyone involved especially Steph😁

Alan · 6 August 2025

★★★★★ 5/5

Google

Dev and the team handled our sale extremely well from the production of the sale literature, through the viewing, surveys and onwards to exchange. The one or two blips along the way were handled promptly & efficiently. They made our first move in 36 years as stress-free as possible. A big thank you to, especially, Dev and Frances for their professionalism and patience.

Alan · 26 February 2024

★★★★★ 5/5

Google

"The member of staff we dealt with throughout all stages of our purchase was Dev Coiley. We were extremely satisfied with the help and advice given by Dev in our successful purchase of our new home. We found him to be extremely polite and professional. He always greeted us in a really friendly manner which made us feel comfortable to ask him for advice and help when required. He smoothed out any problems with our purchase and frequently contacted us to check on progress and also gave useful updates. Dev was always willing to go the extra mile to ensure full customer satisfaction, which we fully appreciated. He is a real credit to the Knutsford office and the estate agency business. He has excellent interpersonal skills and shows empathy to customers during a potentially stressful period. Thank you Dev for helping us to buy our new home” Thank you again.PositiveResponsiveness, Quality, Professionalism

Rick · 24 October 2022

★★★★★ 5/5

Google

A huge thank you to the Knutsford team for managing the sale of our house so efficiently. Andrew gave us a realistic overview of the market and of the value of the house, giving us confidence in the team. Dev was excellent in keeping us informed on viewings and then providing regular updates on the progress of the sale with Frances able to answer any queries in Dev's absence. As we had already moved to a considerable distance away it was very reassuring to feel that the process was in good hands.

Ann · 24 October 2022

★★★★★ 1/5

Trustpilot

They won’t return your deposit!

I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests. From the very beginning of the tenancy, we raised multiple issues regarding lack of proper hot water and an inadequate boiler system. We repeatedly contacted the agency, explaining that the hot water was not functioning properly and that the system required constant manual adjustment just to get basic hot water. This not only caused inconvenience for a family with children but also significantly increased our electricity costs due to repeated heating cycles. Despite clear communication and follow-ups, no effective action was taken to resolve the issue. Now, at the end of the tenancy, instead of fairly assessing the situation, the agency has aligned entirely with the landlord and is attempting to make unreasonable deductions from our deposit, including claims that are not properly supported with evidence. It is particularly concerning that: • Longstanding maintenance issues (including hot water problems) were not addressed • Property condition issues such as damp were ignored during tenancy • Yet, at check-out, these are being indirectly used against the tenant This gives a clear impression that the agency prioritises landlords’ interests while failing to fairly represent or support tenants, even when legitimate concerns are raised during the tenancy. I would strongly advise prospective tenants to: • Document everything • Follow up in writing • Be cautious when dealing with deposit deductions Unfortunately, this experience has shown a lack of balance, accountability, and fairness in how tenant matters are handled.

Muhammad · 31 March 2026

★★★★★ 5/5

Google

Gascoigne Halman Lettings in Knutsford have been absolutely fantastic to deal with. Beth and Amy in particular provided an outstanding level of service from start to finish. They were both incredibly efficient, responsive and genuinely friendly throughout the entire process. Communication was always clear and timely, which made everything straightforward and stress free. Any queries were handled quickly and thoroughly, and they consistently went above and beyond to ensure everything ran smoothly. It is rare to receive such professional yet personable service. Beth and Amy are a real credit to the team, and I would not hesitate to recommend theLettings in Knutsford to anyone looking for excellent support and a seamless experience.

James · 17 March 2026

★★★★★ 5/5

Google

I've recently completed on a property via Knutsford G.H. and have the highest regard for the excellent service which I received from the whole team. My heartfelt praise goes to Dev Tryer-Jones who did his utmost to help process my purchase and always kept me updated throughout my journey. He's an asset to Gasgoigne Halman. Many thanks to all at G.H.

Fiona · 19 November 2025

★★★★★ 5/5

Google

Dev went over and above throughout the process of selling our house, always on hand to give advice and making sure everyone up and down the chain was doing what they needed to do to get us over the line. Would highly recommend Gascoigne and Halman to anyone

Sam · 23 September 2024

★★★★★ 1/5

Trustpilot

Rogue landlord and rude agents.

unresponsive landlord took months to fix a shower and a cooker. throughout the winter months we had no heating and it took until February for the landlord to fix. they're trying to charge me £80 to defrost a freezer and £300 for plastering despite no damage (with photo evidence) being done. my landlord was beckhall properties whom have multiple properties listed with gascoigne Halman. if you Google this landlord you will see an MEN arricle...

Roe · 16 April 2026

★★★★★ 5/5

Google

Massive thankyou to Dev, Frances & Doug and the wider team for a dedicated and attentive customer service, always one step ahead and always in communication. Couldn’t recommend a better estate agent in the Cheshire area, they went above and beyond and nothing was too much trouble (even those difficult buyers ….we know who they are!!) Best team to sell your house with 👌👌👌

David · 10 October 2025

★★★★★ 5/5

Google

The team at Gascoigne Halman in Knutsford were helpful and courteous throughout the sale of our property. We worked closely with Dev, who went the extra mile to ensure that our sale was completed, despite some challenges along the way which were out of our control.

Helen · 2 October 2024

★★★★★ 4/5

Google

Very keen and efficient service. House details were posted online quickly. All viewings were accompanied. We didn’t always receive feedback on viewings unless we asked for it. We lost the first sale and felt we weren’t made fully aware of the intended purchasers financial position early enough. However, the final sale went through very quickly. Overall very pleased. Big thanks to Dev.

Burgess · 28 November 2023

★★★★★ 5/5

Google

We've used Gascogine Knutsford multiple times over the past few years; buying/renting/selling our home and we've been delighted with their service. Everyone is very helpful, strong communicators and offer very useful advice. When we were considering which estate agent to use we felt Gascoigne had the most knowledge of the area and we were aligned with their valuations for both rent & sale.

Andy · 10 October 2025

★★★★★ 5/5

Trustpilot

5 stars for David Madden!

David Madden is absolutely fantastic. He is incredibly knowledgeable, thorough and proactive. Thank you for the brilliant service, David!

Yasmin · 29 May 2026

★★★★★ 5/5

Google

I would like to congratulate Dev at Gascoigne Halman for his very professional service in selling my home recently. His efforts throughout the whole process were faultless, and he kept me updated on a regular basis. I would thoroughly recommend Gascoigne Halman for those considering selling their home in Knutsford in the near future. Well done from a very satisfied vendor .

Sue · 10 October 2025

★★★★★ 5/5

Google

It’s hard to put into words the effort and commitment that Dev Coiley has put into our house purchase over the last 5 months, other than to say absolutely first class. He went over and above what I expected and I can't praise him enough. Emails were promptly answered and phone calls always taken, even when he had 'bad' news for me... and this was much appreciated. He is an absolute credit to Gascoigne Holman and you are extremely lucky to have him representing you... A big thank you once again.PositiveResponsiveness, Quality, Professionalism, Value

MARK · 24 October 2021

★★★★★ 5/5

Google

We decided to put our house on the market for the Easter weekend but were late in acting. Andrew visited on the Tuesday morning and was very helpful and supportive. Frances and Dev came that same afternoon to photo and draw plans. Frances' photos showed the house really well and draft details were quickly produced. We were live on Rightmove on Thursday afternoon and GH were calling potential buyers on their lists. First viewings were arranged for Saturday with many more the following week. All viewings were accompanied which was great and Sophie ran things brilliantly from the office. After a hectic week we had several good, well qualified, offers. After the sale was agreed Sophie kept us in touch with progress and the whole process was very professional, excellent value and we are happy to recommend the GH Knutsford team.PositiveResponsiveness, Quality, Professionalism, Value

Ralph · 24 October 2021