Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDon’t really understand what they do. They only did half a day of viewings, refused to accept any more viewings unless I did them (well what am I paying you for) . They didn’t keep my buyers informed with what was going on. Asked them to do simple things for me, like passing a message onto my buyers, which they didn’t do, and yet try to charge an arm and a leg for not doing a great deal. Safe to say I regret going with them
James · 23 October 2022
Agent replied · 22 October 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFor my experience of buying my 1st property through Bridgfords, Pauline and James were extremely brilliant and helpful including helping me with finding things within the house after purchase and they were very contactable too and would recommend for sure to buy and/ or sell through Bridgfords
Richard · 24 October 2019
Agent replied · 22 October 2024
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleI would like to thank Nigel Pipon for all of his help and support during a stressful sale (leasehold issues with the landlord). Nigel was always there to offer support and guidance. I would highly recommend Bridgfords of Macclesfield for selling your property!
K · 23 October 2020
Agent replied · 22 October 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleBridgfords sold our home quickly and for a better price than we had imagined. Pauline Adshead was particularly excellent, following up queries both before and after the sale - and even taking delivery of a parcel that went astray after we’d moved out. Above and beyond!
Catherine · 24 October 2019
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review. I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI have just been out on 2 viewings with Katie. She was very professional,friendly and knowledgeable. A great asset to the Company . This was a very different experience to one I had with another local agent . I would highly recommend this company
Many thanks Katie
Anna · 24 October 2018
Agent replied · 22 October 2024
Hi Anna
Thank you for leaving this review and for the kind words about Katie. I will make sure your comments are fed back to her because she has definitely earned those 5 stars!
Kind regards, Chris
★★★★★ 5/5
GoogleSIMPLY INCREDIBLE services! Bridgfords is no doubt one of the best property letting agency in UK and it is because of their representatives like Greg Snow. He helped me in getting an apartment on a very short notice and didn't mind going an extra mile in ensuring that all my requirements, even after moving into the apartment, are taken care of. He is courteous, humble and is very enthusiastic about his job, a trait which is so rare in today's world! Most of all, he is a great human being. My good wishes to Greg and all employees of Bridgfords and hope they keep on doing the excellent work!
Thank you Greg and Bridgfords!
Gurvinder · 25 October 2014
★★★★★ 5/5
GoogleCan’t thank Pauline enough! Swift, professional service. Excellent communication. Would highly recommend this estate agents.
Chloe · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI received a great service from Bridgefords, particularly from Pauline who pushed through with slow solicitor's.
Claire · 22 September 2025
Agent replied · 22 October 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKatie and the team acted on my behalf with a recent rental, the service provided was excellent. The process was explained fully, i was constantly updated with progress on both my application and subsequent moving in. I would highly recommend using their services.
Gareth · 24 October 2018
Agent replied · 22 October 2024
Hi G Ienpegg
Thank you for the kind works about Katie and the team. I am delighted that the rental process went through so smoothly and thank you for the 5 stars and recommendation as well!
Kind regards, Chris
★★★★★ 5/5
GoogleWe sold our house through Bridgfords in October. From start to finish Pauline Adshead went above and beyond to help us throughout the sale process. She always kept us informed and made the sale process as stress free as possible
Rachael · 24 October 2019
Agent replied · 22 October 2024
Thanks Rachel for taking the time to let us know just how much Pauline assisted. Kindest regards, Mark
★★★★★ 5/5
GoogleBoth my husband and I were deeply grateful to each member of the team who always reassured, gave helpful advice and were highly motivated to help us at all times. They were supportive when things went wrong (not related to their actions) and so happy for us when everything went well. They carried us through a process during lockdown measures and across the country which was steeped with challenges, changing circumstances and the loss of our first buyer just as we were about to exchange. We will always be thankful to each and everyone of you!PositiveResponsiveness, Quality, Professionalism, Value
The · 23 October 2021
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our house through Bridgford's Macclesfield. Pauline was key to our negotiations, and acted as a pefect go-between solicitors and the vendor, keeping us well-informed at all stages of the purchase.
John · 23 October 2021
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my mums house through Bridgfords and was very pleased with professional and understanding way this was dealt with. I would especially like to mention Pauline who completed the house viewings, she was very professional and compassionate in what was a difficult time for myself and the family. I received regular updates and I was satisfied we got a good price for the property.
Posted on behalf of AngelaPositiveResponsiveness, Quality, Professionalism
Lauren · 23 October 2022
Agent replied · 22 October 2024
Thank you for your wonderful 5* review of our local team. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleWe recently used Bridgefords for the sale of our house. From start to finish they were nothing but professional. Pauline Adshead went above and beyond selling our house within a few days. Would highly recommend using their services
Luke · 24 October 2019
Agent replied · 22 October 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleSupport was there throughout the whole selling and buying process. Nigel, James and Pauline were always really friendly and helpful. Would recommend.
Heather · 23 October 2022
Agent replied · 22 October 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI recently sold my house with Bridgfords of Macclesfield and was very happy with the service they provided. They kept me up to date with all the viewings. Would recommend them, especially Pauline who kept in touch.
Margaret · 24 October 2019
Agent replied · 22 October 2024
Thank you Margaret for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
★★★★★ 5/5
GoogleMassive Thanks to the team for seamless sale of my property . Special mention to Pauline .. nothing was to much trouble ..Regards and respect ..Mick xPositiveResponsiveness, Quality, Professionalism
Michael · 23 October 2021
Agent replied · 22 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have bought and now sold a property with Bridgfords Macclesfield. They got me a good sale price and the service I received was fantastic with great communication and they mediated when necessary with my buyers. Highly recommended!
Nicole · 22 September 2024
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review and recommendation Nicole. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and friendly service. A special shout out to Pauline who has been very professional during my purchase process.
Alex · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleBridgfords did an excellent job of selling our house. They're really professional and got it on the market quickly and at the right price, we accepted an offer within 4 days. Throughout the whole selling process, Pauline in particular has been so helpful and supportive, regularly responding to any queries and chasing the sale for us making it a stress free experience on the whole. Highly recommend the team and John in mortgages was also excellent. Thanks!
Fragrance · 23 October 2020
Agent replied · 22 October 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
★★★★★ 5/5
GoogleI have nothing but praise for the way my recent move was handled by Bridgfords, in particular the personal attention Katie Gooding dealt with all my queries, nothing was too much trouble for her, communication between client and myself was handled promptly and professionally with great customer service, I strongly recommend this company.
On the day the keys were handed over it was Katie who accompanied me and warmly welcomed me into my new home.
Absolutely First Class Service for which i am grateful.
Gary · 24 October 2019
Agent replied · 22 October 2024
Thank you Gary for your glowing 5* review of Katie and our team at Bridgfords. It is wonderful to read that you would strongly recommend our team to others and that you found the service truly 1st class.
Kindest regards, Scott.
★★★★★ 1/5
GoogleAbsolutely terrible experience. I have many properties and have dealt with estate agents for a long time. I instructed the Macclesfield branch and told them I was registered with DPS and would deal with the deposit and sent them my details. They blatantly ignored my instructions and registered the deposit in their scheme and then after 3 months of dispute finally transferred it to me only after I had to register it in my scheme without actually having received it!!!!!!! Despicable con merchants. I’ve heard some agents hold deposits and use them to invest. I was told by the pathetic salesman that the deposit did not belong to me. Well it certainly did not belong to Bridgefords as it was a bond on my property Never again!!!!
Nadine · 24 October 2018
Agent replied · 22 October 2024
Hi Nadine,
Thank you for taking the time to contact us here at Bridgfords.
I am sorry to see that your experience with us with regards to the deposit has been less that great.
In order for us to look into this further, could you please send more details to our dedicated Customer Care Team at customercare@countrywide.co.uk.
I would like to apologise for any stress and inconvenience that you have experienced.
Kindest regards, Regan
★★★★★ 5/5
GoogleWould like to thank the team at Bridgfords for assisting us in purchasing our new home, Pauline especially, also on behalf of my sister who was going through the same process at the same time, very grateful for your help, I have meant to say thank you before but not got around to it, better late than never I suppose, Thank you
Suzanne · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Service Sophie provided in sorting a rental let out was first class , five star . Nothing was too much trouble , we were kept updated all the way through and everything was sorted seamlessly end to end. My son is so grateful. Great experience using Bridgfords.
Dave · 23 October 2023
Agent replied · 22 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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