Bridgfords Macclesfield Sales reviews

★★★★★ 1/5

Google

Hopless for potential tennant...they robe 150£ and go...with no help to resolve it with ladlord . I was renting property for 850£ in other agency for over 2 years with even single delay in payment. Thanks Daniel its a lots to improve as estate agent.replaying to your answer: taking 150£ holding deposit when property is still occupaied its another agency scam that why I said its a "robbery" but becouse governement baned charge for checking you name it: holding deposit now. Shame on you and stay away from them! If they happy to robe small deposit they will do same with your higher Commission from sales

Jacek · 23 October 2022

★★★★★ 5/5

Google

Pauline, Toria and the team at Bridgfords have just sold our house. I can say the process is very well structured with no uncertainties, no unanswered questions... the whole process was completely seemless. Updates were regular and if ever there was a point you had a concern you could communicate instantly. Thankyou for making what can seem a little daunting so easy, Meg & Kel.

KLSharpley · 27 November 2023

★★★★★ 5/5

Google

I recently bought a property through Bridgfords in Macclesfield. Pauline and her team were really supportive and helpfull throughout the whole process. Not only were they friendly and helpful but went beyond that in assisting my solicitors in chasing up queries and when it got towards completion were able to smooth out important details that took out the stressful process. I recommend them unreservedly.

Gabriel · 23 October 2023

★★★★★ 1/5

Google

Unprofessional is not even close to applicable when describing the conduct of Branch Manager, James Dodd. Having made an offer on a property (and a subsequently higher offer a short-time later due to a revised builders cost estimate), James proceeded to assume and misrepresent my intentions to the seller who then in turn accepted a lower offer on the understanding that I would attempt to renegotiate during the legal stage. This assertion is wholly untrue and I am completely bewildered as to why this has even been suggested to the vendor - who has now lost out on the higher sales price. I only became aware of what James had said to the vendor as a result of the fact that he took great pleasure in telling me that my true intentions were 'transparent' that he had 'seen this trick before'. This deplorable conduct was only to be made worse by the condescending and patronising tone in which he delivered this message. I am utterly appalled by James' behaviour and seek to discourage any seller using this branch in the future.

Joshua · 23 October 2021

★★★★★ 1/5

Google

Absolutely awful experience dealing with Bridgefords, especially with James Dodd. We recently sold our property in Macclesfield through Bridgefords and had the misfortune of dealing with the condescending, arrogant and misogynistic branch manager James who would treat our every complaint as an inconvenience providing almost sarcastic replies in place of support or solutions. We were sceptical of using Bridgefords initially having used them to sell a previous property, however James undercut several other agencies and included services "free of charge". Unfortunately this was enough for us to list with Bridgefords at the time. The first red flag was that James continued to try and list our property for significantly less than other estate agents had valued and than similar properties in the area had sold for simply because "we had only recently brought the property for a lower price". It was only after providing examples (from my own research) of similar properties at higher prices that had sold in the area and using the average 5% increase in property value within Macclesfield during that time period, did we come to an agreement in the list price. Once agreeing a price James went ahead booking photographers for the listing, this was a shambles with the photographer turning up unaware that they were meant to take 360 photos so did not have the equipment to take them and had to return a few days later to finish the job. Once James had the photos he hurriedly listed the property on Rightmove and either through rushing or incompetence listed the property without photos of the Kitchen! When I raised this with him as an issue if was met with arrogant excuses rather than sincere apologies and a solution. After listing our property, James and the team were quick to get the 5 viewings they'd promised in our negotiation booked in, however these viewings were not worth the time they had be given as 2 were no shows (with no warning which ruined our plans for the day) and the others provided no feedback. We decided to manage the viewings ourselves from there at from that point had a number of interested party's and came to accept an offer at asking price. From there it was quite for a number of weeks-months as the chain progressed but unfortunately the original property we had intended to move to had several underlying issue arise in the survey and we had to pull out. This left us in a scramble to find an alternative property with no chain as quickly as possible as to not loose our buyers. This is when we had to once again deal with James who added undue pressure suggesting that we were obligated to move out of our current property and into rented accommodation or we would break the chain. This simply wasn't the case and insisted that James explain the situation to our buyers who completely understood and just asked for a month's notice (as they were currently in rented accommodation) once we had found a new property. James even tried to pit me and my fiancé against one another saying he had spoken to her already and she had agreed to move to rented accommodation when that was not true at all. The last conversation my fiancé had with James was the final straw. He was rude, undermining and completely uncalled for given that we were in fact his client. From then on we asked that all correspondence go via our solicitor which made the situation a lot less stressful for us. The moral of the story is to go with your gut instinct and not to be swayed by cheap sales tricks as the circa £3k we're paying Bridgefords feels alot more expensive given the experience.

Elliot · 23 October 2021

★★★★★ 5/5

Google

Bridgfords Macclesfield were worth their weight in gold. A reassuringly safe pair of hands. The staff were professional, reliable, efficient and most kind and caring. James arrived to value our property; a most personable young man who gave us a realistic figure, which we were instantly happy with. He went to great lengths to explain his calculations and what our expectations of achieving the asking price would be. He was on the mark; we achieved the full asking price. The whole process was overseen from start to finish by Pauline; due to unforeseen circumstances, the chain broke fourth down the line, and took much longer to complete than anyone had anticipated. Pauline kept us up to date with affairs, gave us good sound advice along with her honest opinion when decisions had to be made; she had a most calming influence over proceedings when it was needed and a cracking sense of humour to lighten events. She was just utterly brilliant. Every office should have their very own Pauline. We are so pleased we did not choose a DIY estate agent - Bridgfords were worth every penny!

Sue · 23 October 2020

★★★★★ 5/5

Google

I recently purchased a property through Bridgfords and couldn't be happier with the service. Erin handled the purchase was absolutly amazing from the inital viewings, all the way up to completion. She made the whole process very easy and I couldn't recommend Bridgfords or Erin enough! Thanks again!

Elliott · 17 December 2025

★★★★★ 5/5

Google

Pauline Adshead at Bridgfords, Macclesfield was so helpful in finding us our new home. Good communication and professional service. We couldn't be happier.

Tania · 9 April 2025

★★★★★ 5/5

Google

Me and my girlfriend have just completed the purchase of our first home through Bridgefords, Macclesfield. From day one Pauline Adshead looked after us. We were always kept well informed of any progression or changes and felt we were in good hands. Although this was a particularly 'tricky' purchase for various reasons Pauline showed a lot of patience and professionalism throughout. We would both like to thank everyone at Bridgefords, Macclesfield especially Pauline for all her help, and would recommend to anyone!

Tom · 24 October 2019

★★★★★ 5/5

Google

A huge thank to both the Sales and letting teams at Bridgfords, Macclesfield. As my father had moved into a Nursing Home we needed to sell his property but we also decided to purchase a smaller one for rental investment. James and Pauline in sales were great from start to finish, nothing was to much trouble. Every step of the way was full explained and they were only a phone call away if i needed them. Both the sale of the old house and purchase of the new one went so smooth it was incredible. Keiran and his team then took over for rental, again all fully explained and there if i needed them. Within three days of going on the market he had found a suitable tenant who is now in the property. Again thanks so much to both teams and i will not hesitate to use you all again in the future.

John · 24 October 2019

★★★★★ 5/5

Google

The experience I received from Bridgfords Macclesfield was excellent. Sales advisor Toria, looked after us through every stage of the process. She was professional at all times, but also helpful, friendly and very pro-active, ensuring that everything got done in a timely manner. I would have no hesitation in recommending them.

Julie · 27 November 2023

★★★★★ 5/5

Google

A big shout out and thank you to Pauline who delt with most of our sale and also Nicola who did initiall enquiries at Bridgfords Macclesfield dealing with our sale, any problems/issues dealt with taking the stress of our shoulders, would highly recommend.

Frank · 25 April 2024

★★★★★ 5/5

Google

I would like to thank Pauline and the staff at Bridgfords Macclesfield for a brilliant job on selling my house to buying our new home the service was brilliant and kept updated all the way throughout the process.They went above and beyond. Would highly recommend bridgfords estate agents

Rick · 27 December 2023

★★★★★ 5/5

Google

My partner and I used Bridgfords Macclesfield for renting our first property and I would highly recommend! Sophie and Kieran were proactive throughout the whole process and kept us updated at every stage! The best estate agents I’ve used by far :)

Kelsey · 25 April 2024

★★★★★ 5/5

Google

Had great service from Bridgfords from my house purchase in Feb, not to mention the previous year of helping me find my perfect house! Special mention to Pauline and Nicola for being my guardian angels, thank you!!

Stephanie · 24 July 2024

★★★★★ 1/5

Google

Couldn't have dealt with a bigger bunch of thieves. Firstly we couldn't view the property as we where living abroad at the time and my first question was if the property had double glazing since I knew there was a club very close by and was concerned about the noise. At this point I should have walked away but they started by lying and saying they thought it was closed, even though I was clear I already knew it was there. Then came moving in to find the flats main radiator was broken, the place was a mess (despite them constantly telling us it had been 'deep cleaned' another clear lie) and 20+ broken lightbulbs. I then went on to find the radiator that did work was by the door that fit so poorly it did nothing to warm the flat as the heat went straight out the door, also the bathroom tap dribbled to the point of not working, the extractor in the bathroom wouldnt work, the smoke detector was broken (this is illegal) and the oven wouldn't heat up more than 180. Complained about all this, told it would be repaired. Someone came to repair the bathroom extractor, NOTHING else. Complained, told someone would come out, nothing. Moving out a year later, would have moved a second earlier if I could, and NONE of the issues have yet to be fixed. Despite sending countless emails and highlighting this is a breach of contract and illegal in the case of the smoke detector. Every time I was told right we will send someone out and then nothing happened. They just want you to shut up and hang up. Event went in person a few times and they try and make you feel like you are being the pest. A functional heater is NOT being a pest, its essential especially over winter. Another small example of them trying to make you feel small whilst weasling out of responiblity is I do not have access to my water and electricity meters and need a key to get into another door. I was told my neighbours all have keys and just ask one of them when I need a reading with a tone of me being a pest. Mm.. if my neighbours all have keys why do I not have one? I will never deal with them again and after telling a friend they have shared similar experiences, such as when buying they were told the current occupier would be willing to move out sooner, but when speaking to them directly they said they needed more time not less! His summary is they would tell you anything to sign on that dotted line. Avoid like the plague! Update: When moving out I was put in touch with Amanda who I had not dealt with during my tenancy. Everything she has done has been great and she does seem to genuinely care. She has also told me that the people I have dealt with had been fired during the move to the new office (which I can confirm is true) and she helped with me issues around my deposit. Also as soon as she heard about the smoke alarm she did come around with a new working one. She has asked me to edit this review which i am happy to do for her sake however my original review still stands since her being good at the end doesn't change what I went through during the tenancy. She has pointed out some of these issues are to do with the landlord but since I could only talk through Bridgfords who failed to communicate anything like this to me and should be more careful with their choice of landlords if these issues arrise I still think this review applies.

Jason · 24 October 2016

★★★★★ 5/5

Google

Just wanted thank Kieran for all his hard work in the recent letting of my property. I've not done it before so I've been on a bit of a learning curve. I have no doubt there was probably quite a lot more faffing around than normal but Kieran was excellent throughout and I can't speak more highly of the service I received from Bridgfords.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 23 October 2021

★★★★★ 5/5

Google

The service provided by Bridgfords in Macclesfield when selling and buying our house was brilliant. We were mainly helped through the process by Pauline Adshead and with additional help from Toria. We found Pauline and Toria were extremely helpful, courteous and professional in every aspect. Thank you.

James · 23 October 2023

★★★★★ 5/5

Google

Thanks to Bridgfords Macclesfield for helping me let out my property. It was an easy process from start to finish. Scarlett and Saj didn’t waste any time at all finding a tenant and were constantly keeping me in the loop communication wise. Thanks again for your hard work.

Ben · 22 September 2025

★★★★★ 5/5

Google

Had a great service from Bridgfords Macclesfield, they achieved an excellent sale price for our house and were friendly and professional. Erin managed our sale and was really supportive throughout, and very efficient chasing the different people in the chain. Would definitely recommend.

Eloise · 5 November 2025

★★★★★ 5/5

Google

Bridgfords were extremely helpful in the process of buying my first home. Every question, little or large, was dealt with quickly and professionally. Even the silly questions we had nothing was too much trouble. They made the process of buying a house, especially during covid, so easy and we felt we were in the best of hands. Pauline and James were just excellent!PositiveResponsiveness, Professionalism, Value

Abigail · 23 October 2021

★★★★★ 5/5

Google

We have used Bridgfords for many years now, we have also always recommended Bridgfords to friends and family. Pauline in particular has always supported us, and has always been great at communication and chasing. Which is great as buying and selling can be very stressful!

Kavita · 23 October 2023

★★★★★ 5/5

Google

Delighted with the service provided. My wife and I sold and acquired alternative accommodation through the Macclesfield office. Pauline Adshead was very supportive, responded quickly to queries, and helpful throughout the entire transaction, keeping us informed of progress made with the legal formalities once solicitors were instructed. Our thanks to James Dodd the manager and the rest of the staff, not forgetting Nigel. A very professional and well organised team.

John · 24 October 2019

★★★★★ 5/5

Google

What a fantastic and easy experience getting a rental from Bridgfords. Ive rented from many agents and this has, by far, been the best experience I’ve had. Kieran has been brilliant with keeping us up to date and any minor issues have been addressed and fixed promptly (and Adrian when Kieran has been unavailable). Can’t rate their service high enough. THANK YOU.

Hannah · 23 October 2021