Bridgfords Macclesfield Sales reviews

★★★★★ 5/5

Google

Great service from the Bridgford's, Macclesfield team. Shout out to Saj and Scarlett for answering all my questions via email or phone. I cant thank them enough for taking the time to help me understand the process and meet requirements to get my property up to scratch and with a tenant in a very short period of time. I look forward to continuing to work along side them. I would highly recommend Bridgford Macclesfield team as you are supported every step of the way.

Natalia · 20 December 2025

★★★★★ 5/5

Google

I had called a few agents out and decided to dual market my property initially. Bridgfords were by far the superior agent in the end. Big thank you to Saj who was professional from the very beginning, finding me a tenant, moving them in and sorting everything out I wasn’t sure of (safety certificates and answered all concerns of the new legislation change). Straight forward and I will be using again in the future. Thank you Saj!

Eva · 16 December 2025

★★★★★ 5/5

Google

I sold my property through Bridgfords, Macclesfield. Pauline was the first person I spoke to and she was very friendly and made me feel at ease. Nicola came to my house to discuss valuation and the process of selling. She also took time to get to know me and my reasons for moving. I felt confident when I decided to use Bridgfords. Pauline arranged viewings and kept me up to date once I had an offer. If Pauline wasn’t available Erin was always very helpful. I was really pleased from my first contact to the day of completion.

Glynis · 22 September 2025

★★★★★ 5/5

Google

Big thank to Nicola and her team, from start to finish they were amazing, extremely well prepared for the initial valuation, with example brochures and full information about the area prices, the passion on the initial meeting was excellent, which was the deciding factor why we chose to go with them. Pauline lined up multiple viewings immediately but it only took one for a full offer. She kept us well informed throughout the process and dealt calmly with requests when things got a little stressful but overall the whole experience was excellent and I would highly recommend Bridgfords Macclesfield to anybody selling their property.

Craig · 16 July 2025

★★★★★ 4/5

Google

AVOID GILSON GREY. No issues with the estate agents, but if they recommend Gilson Grey as your conveyancer, don't do it. I've never met a more useless bunch of "professionals". I've spent more than 2 weeks and 30 phonecalls trying to get someone to send in forms for my LISA deposit, a 5 minute task. Can't complete my purchase until then.

P · 2 December 2025

★★★★★ 5/5

Google

We would like to thank Pauline for helping us purchase our dream home. Your professionalism, dedication, and unwavering support throughout the entire process made all the difference. From the very beginning we knew we were dealing with the right person to ensure our dream became a reality. We are so grateful for the time and care you put into making this journey as smooth and successful as possible. We truly couldn’t have done it without you - thank you so much!

Thomas · 7 April 2025

★★★★★ 5/5

Google

Thank you to Bridgfords Macclesfield, especially Pauline Adshead who was fantastic with us from the start right up to the very end. We felt like we could always rely on Pauline to chase things up for us and find the answers we needed whilst selling our house and buying a new one. Pauline made a very stressful time much easier for us and helped us get over many hurdles along the way. We would definitely recommend Bridgfords and Pauline to anyone :)

CAW94_ · 16 March 2025

★★★★★ 5/5

Google

Really easy process. Want to say a big thanks to Saj for helping me secure and move into my new apartment in a matter of days. Went above to quickly get me into the property as I needed somewhere ASAP. Referencing was also efficient and straightforward. Couldn’t have done it without Saj and the team. Thanks!

Ruman · 22 September 2025

★★★★★ 5/5

Google

I had a seamless and highly professional experience with Bridgfords. From start to finish, the process was smooth, efficient, and stress-free. A huge thank you to Saj and Scarlett for their support, both were incredibly helpful, knowledgeable, and always quick to respond. I highly recommend to anyone looking for a reliable and professional service.

Hannah · 23 August 2025

★★★★★ 5/5

Google

Big thanks to Pauline at Macclesfield for all her help in getting the sale completed. She regularly kept me up to date with how the deal was progressing advising me at every stage what i needed to be doing. Really useful for a first-time buyer who had no idea of how the process worked. All my queries were answered very quickly resolving any issues without fuss. She also liaised with my conveyancer to ensure the legal side of things moved as fast as possible. Really impressed with the service i received from Pauline and would definitely recommend her and Bridgfords

Michael · 24 July 2024

★★★★★ 5/5

Google

Big Thank you to Pauline and the team with all the help regarding my house purchase. Was such a big help with everything going on and would highly recommend to everyone looking to buy to use them! Thank you again so much for all the help

Adam · 22 September 2025

★★★★★ 1/5

Google

Negative experience unfortunately. While they sold my house and met their contractual obligations, the communication and service from Pauline was poor. Close to completion, I spoke to the manager Nicola, evidenced the issues I faced and I offered what I believed to be a fair 80%. Unfortunately she didn’t agree, which meant it was escalated to the ombudsman. The ombudsman agreed to my 80% “As a gesture of goodwill In recognition of the communication issues faced and visits to my property without prior consent”. Very disappointed with the service but was more disappointed that the Macclesfield branch would accept no responsibility and see things through my eyes when I tried, amicably, to reason with Nicola and provided evidence. People make mistakes and things happen in business, but she was having none of it and for me it was the principle of the matter. Based on other Macclesfield positive reviews this may well have been a one off, I’ve purchased before with Pauline and she was great then. One advice I would give is don’t be afraid to speak up to them - even if they don’t reply to you - it’s your sale, time and money and you have a right to receive good communication. I regret not escalating things earlier in the process. EDIT: Thanks for the response. I never said the Property Ombudsman. It was indeed settled by your internal Ombudsman who thankfully saw some sense. Sounds like you are trying to spin that as a positive but I'm not sure why.

Shane · 24 June 2024

★★★★★ 5/5

Google

Saj was patient and thorough in guiding me through the lettings process and put my mind at ease on the valuation. Dealt with Scarlett on the phone a few times who was polite and informative. Efficient letting process and service! Thanks again 🌟 …

Jasmine · 22 September 2025

★★★★★ 1/5

Google

If you are looking for an office with good service, I can't advise this one for lettings. They breached their own T&C's and as a landlord, would not have known if the tenant didn't tell me. Then their nonchalant attitude and compete laziness in their service levels have left me aghast at how they still handle people's lettings. I would not recommend and will never be using them again. Any existing landlords, I'd advise double checking that they're doing what they say they will, as I found they don't.

Neil · 16 December 2025

★★★★★ 5/5

Google

Well the ladies from Bridgfords. Helped sell our home. It was at a difficult time when the interest rate had gone up and up and for everyone the viewings went to a triple. Pauline Tori and Nichola were great. They helped us through paper work form filling in. Printing off stuff as our printer no longer worked. Sorted out so much for us. Never mind what it was they were there to help with a smile.

Jacky · 25 April 2024

★★★★★ 5/5

Google

I used Bridgford's tenant finding service & I'm very pleased that I decided to go with them after obtaining quotes from other agents. The rate was competitive & Kieran was very knowledgeable. He gave me lots of advice about the current letting regs & had confidence that I could obtain a great rental value for my property. They promptly advertised the house & within 3 days I had secured tenants. Extensive checks were carried out to reduce the likelihood of any issues arising. My tenants have now moved in & seem lovely. I would recommend Bridgfords & specifically Kieran & would definitely use them again.

Kim · 6 June 2025

★★★★★ 5/5

Google

Amazing service from Saj and team, helping us to find our first rental which was super quick, efficient and professional throughout. Would highly recommend anyone to try them.

Karen · 16 December 2025

★★★★★ 5/5

Google

Just bought my first house through Bridgfords Macclesfield and Erin was amazing. Couldn’t be happier with the service we received, and our house is amazing, thankyou Erin!

Heather · 20 December 2025

★★★★★ 5/5

Google

Pauline was an absolute superstar from start to finish with the sale of our house - we had faith in her and the rest of the team at Bridgfords from start to finish and couldn’t be happier with the amazing service we’ve had from her, always keeping us in the loop and going above and beyond to make the process as stress-free as possible 😊❤️ Couldn’t recommend highly enough! x

Ash · 25 May 2024

★★★★★ 5/5

Google

As a landlord, it’s hard to find an agent these days that are honest, give good guidance and are efficient in getting the job done. After being let down by a different agent, Saj had discussed an action plan with getting my property let. Within days (which my previous agent struggled to get anyone in the door for weeks), we had someone lined up and ready to move. Thanks to his strategic thinking and Scarlett’s professional manner at the viewings, I can highly recommend Bridgfords in Macclesfield to any Landlord/ Landlady

Bambino · 22 September 2025

★★★★★ 5/5

Google

We sold our home with Bridgfords this summer. We got to know most of the team, all great. Pauline dealt with the majority of our sale, she was really good with all our viewings, gave us feedback for all of them, always kept us updated & in the loop right up until completion. She helped us with any issues we had and communicated well. When Pauline was off, the other girls were just as helpful. Thanks again! X

Yasmin · 23 October 2023

★★★★★ 5/5

Google

The team at Macclesfield Bridgfords were amazing from start to finish. This was the first time we have sold a house and they were there to guide us every step of the process. A massive thank you to Pauline who went above and beyond for us! We honestly can’t thank her enough - she was excellent with her communications to us and was always happy to help

Adam · 25 May 2024

★★★★★ 5/5

Google

I have today had an offer accepted on a property listed by Bridgfords. I want to thank Erin who has been the main contact that I have liaised with during the viewing process. Erin communicates in a timely and friendly manner, has been professional throughout and has always been happy to answer questions. Erin understood my needs and position and remembered where I was up to in each stage of the process. Erin certainly made the buying process as easy as possible. The great customer service Erin provided made warming to the right property easier. A few other viewings from other estate agents were less friendly and warm which sadly put me off the properties. Keep up the great work Erin and Brigfords. Thanks, Ryan

Ryan · 10 March 2025

★★★★★ 1/5

Google

Absolutely disgraceful treatment by Bridgfords Lettings- wasted my time on three separate occasions all for a single property. First viewing cancelled due to the tenant not wanting their belongings in the property during the viewings and was rearranged to three weeks later. This viewing was then cancelled again, due to a 'meeting' and rearranged. This time, I specifically asked them if this wouldn't be cancelled, as I had already been cancelled on twice. I was assured that this viewing would definitely go ahead. Then, on the day when the viewing was originally meant to be conducted, I get told that the viewing has been cancelled yet again because they have moved forward with a tenant, even though there was not a possibility to view the property prior to the viewing I had arranged. I had to rearrange time off work on three separate occasions due to their time wasting and did not even receive a phone call as an explanation, most likely because they are aware that they have messed all potential applicants around. Avoid renting through this letting agent if possible.

Emma · 23 August 2025