Trusted Agent profile · Chesham, Buckinghamshire
Verified
★★★★★
268 reviews across 3 platforms
112 High Street, Chesham, Buckinghamshire, HP5 1EB
Potter and Ford's office in Chesham, Buckinghamshire, at 112 High Street, is rated 4.7 out of 5 across 268 reviews on three platforms, including 260 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish Kirsty (the lettings negotiator) was absolutely brilliant. Unlike other agencies she was so responsive via both email and phone, and was really helpful every time I had a query, and she found us somewhere (lovely) to live within a week. I’m really happy that we chose to go with P&F and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat team, very professional and helpful.
5/5
GooglePotter & Ford went above and beyond to help out with the sale of my Mum's property. It was great to have a local estate agent on hand to help out where necessary as we didn't live close by. I wouldn't hesitate to recommend.
5/5
GoogleWe've just purchased our first house with Potter & Ford and they are the most friendly, helpful and courteous of Estate Agents. It feels very family orientated and like nothing is too much trouble. Other agents we viewed houses with felt …
5/5
GoogleI have just retired as a landlord. Over the years I used several agents and found Potter and Ford the best. The staff are experienced and competent and there is not the churn in staff that I have so often experienced. Above all I valued their integrity. Highly recommended. Nicholas Lewis
5/5
GoogleWe chose to use Potter and Ford when selling our property, due to Richard French’s local knowledge and attention to detail. The property we purchased was also bought through Potter and Ford. Richard helped to speed up all aspects of the sale / purchase and communication was excellent at every stage. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleFrom start to finish Kirsty (the lettings negotiator) was absolutely brilliant. Unlike other agencies she was so responsive via both email and phone, and was really helpful every time I had a query, and she found us somewhere (lovely) to live within a week. I’m really happy that we chose to go with P&F and would highly recommend their services.
5/5
GooglePotter & Ford have dealt with the last two property sales for my family and they have been efficient and a delight to deal with. They go above and beyond what is expected of an estate agent. If you require support and assistance with selling your house, Potter & Ford provide the personal touch.
5/5
GoogleBest Estate Agents in town. We have used for buying, selling and renting. Wouldn’t use anyone else. Always helpful and friendly. 💯 recommended …
5/5
GoogleFabulously friendly staff. I was always able to reach on the phone straightaway. They were happy to talk to the seller and get back quickly with answers. They understood the stress involved with buying and did their best to make it as easy as possible. Really great to do business with.PositiveResponsiveness, Professionalism
5/5
GoogleWe've recently sold and purchased through Potter and Ford and if it wasn't for Richard and Robert we wouldn't have hit the stamp duty holiday so thank you very much for your help. This is the second time with have purchased through P&F and we'll be back! Mr and Mrs GricePositiveResponsiveness, Professionalism
5/5
GoogleRichard, Nikki and Robert at Potter & Ford have all been brilliant. We've just exchanged today and despite many problems with the solicitors involved in the transaction I can't fault the estate agent. Their responsiveness has been A class. Willing to go the extra mile to help their sellers.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe've recently sold and purchased through Potter and Ford and if it wasn't for Richard and Robert we wouldn't have hit the stamp duty holiday so thank you very much for your help. This is the second time with have purchased through P&F and we'll be back! Mr and Mrs Grice
5/5
GoogleVery professional and friendly staff. I found the staff were always available and quick to answer the phone both for the purchase and subsquent letting. I highly recommend. All the staff involved and I have spoken to Robert, Richard, Kirsty and Elisabeth, Nikki and crew. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleRobert and Richard have provided exceptional customer service from the outset. Without their support and expertise we would never have bought our flat on time, but they persevered and made it happen. Having used several agents in the past we would highly recommend and can't thank them and their whole team enough.
5/5
FacebookAlways received excellent service from Potter and Ford. A very professional and friendly team of people. Highly recommended!
I am very pleased with Potter and Ford Services and would like to say a big thank you especially to Richard French who has been extremely helpful all the way. His proactive approach and enthusiasm and professionalism helped to make things happen for us (finally!). Wishing best of luck to you all.
5/5
GoogleI have just bought a flat in Chesham through ‘Potter & Ford’ the local Estate Agent. They have provided an excellent and professional service from the start to …
5/5
GoogleClear and communicative throughout our buying and sale process, would recommend and use again.
5/5
GoogleThanks very much to all of you for helping us sell our house and move to our dream home. During these difficult times you were careful and considerate and made sure everyone was safe. Great feedback and very friendly and courteous service. Highly recommended.
5/5
GoogleAs a buyer, it is sometimes very difficult to liaise with estate agents knowing full well that they act for the seller and not the buyer. We were pleasantly surprised when we started working with Richard on the purchase of our new home at …
2/5
GooglePoor service, would recommend chancellors who are in the same area
So sorry to see this review, please let us know if you have had a bad experience and we will do our best to help you. I cannot find any record of you on our system so please reach out to us, we pride ourselves on great customer service, so would like some feedback as to why you have submitted this review, so that we can improve if you feel we have let you down in someway. Please feel free to use my email address below. Kind Regards Robert Lees Director Robert@potterandford.co.uk
5/5
GoogleAfter trying other estate agents in Chesham we were recommended P&F and Richard French. We have just sold our house and couldn't be happier. The service we received was excellent and everyone we dealt with was cheerful and professional. Highly recommended.
5/5
GoogleAfter trying other estate agents in Chesham we were recommended P&F and Richard French. We have just sold our house and couldn't be happier. The service we received was excellent and everyone we dealt with was cheerful and professional. Highly recommended.
5/5
GoogleKirsty helped me find a beautiful home. She is kind, knowledgeable and professional. My property manager, Elizabeth, goes above and beyond to make things happen. Potter and Ford have been great to us. I highly recommend them!
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