Chancellors reviews

★★★★★ 5/5

Google

After our sale fell through, Richard Kindred and his team found two new buyers at the same sale price within a week, impressive!

Richard · 21 April 2024

★★★★★ 5/5

Google

I first met Richard back in the summer of 2021 when I started my property search. Richard was professional, friendly and knowledgeable about the properties I viewed with Chanellors and took time to get to know my individual requirements. When the house I was purchasing via another agent fell through, Richard contacted me immediately and was proactive in helping me find another property. In fact, with Richard's help, I found another house within 2 weeks of the other one falling through! He expertly guided me through the process, keeping me updated on progress throughout. I felt that I could reach out at any time which was a great comfort with my previous property having fallen through. I would thoroughly recommend Chancellors to anyone buying or selling a property.

Martine · 12 March 2022

★★★★★ 5/5

Facebook

A million thanks to Helen Douglas who made my life change. forex/bitcoin trade is really a complex one but with the help of Helen strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful.Contact her now onEmail: helendouglas568@gmail.comWhatsApp: +1(805) 410-4371

Cathy · 4 July 2023

★★★★★ 5/5

Google

Hard working and doing everything to outcome any issues.

Gigi · 6 April 2026

★★★★★ 1/5

Facebook

Really poor service as a landlord - Chancellors Aylesbury and ThamesideAs a landlord the service we have received is shocking. We are regularly handed to poorly skilled staff at Thameside, who do not follow up and cases are then passed over to other people and you need to begin again. Very slow response and even complaints are not followed up. In the current instance we have been waiting for a claim to be resolved since mid May and as a landlord we are having to do all the chasing of chancellors to resolve and we have very little confidence of any resolution. Request for escallation/ complaints procedures have been ignored and deadlines missed. I would suggest any landlord considers alternative companies to manage your portfolio. Their incompetence has cost me thousands .

Tony · 2 August 2023

★★★★★ 5/5

Google

I am really pleased with the service level and the quick turnaround - I have secured a property for less than a week from reaching out! Benjamin and Danielle were extremely helpful, friendly and responsive during the whole process so I am very happy with everything so far! :)PositiveResponsiveness, Professionalism

Moni · 21 June 2021

★★★★★ 1/5

Facebook

To start on a high, the estate agent actually was very helpful. Answered any questions I had and was very kind. The issues started with communication. I was given a sales progressor who failed to give thorough updates and when they did, they were weeks after my solicitor gave me one. When I communicated this to them, they got very defensive, deflected and I was passed onto another sales progressor. No accountability taken. Again, same happened with the new progressor, slow/no updates, but I just cracked on and waited (almost pulled out at this point as I was now on the 5th month of waiting and the thought of them gaining commission on such an awful service really annoyed me). Completion day then came around, a day that is supposed to be so exciting and luckily was but only due to the people I was with. CHANCELLORS DIDN'T EVEN KNOW WHO I WAS OR THAT I WAS THERE TO COLLECT THE KEYS. They didn't even know about the property even though it was their listing! They turned me away and I had to wait 6 hours until my solicitor gave me the go ahead to try and collect the keys again. I came back and was pretty annoyed (rightly so) and the person who gave me the keys tried to justify the situation by telling me how bad their experience was when they first bought a property?! I literally couldn't be arsed at that point. When I finally did collect the keys, someone was still vacant in the property! Luckily they were very kind but I didn't think it was very appropriate.

Rachel · 22 July 2023

★★★★★ 5/5

Google

I had a great experience with Chancellors. Danielle was fantastic and guided me through the process of a complex move and we ended up with an outstanding place to live. I would happily use their services again.

Patrick · 10 February 2023

★★★★★ 5/5

Facebook

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief!Robyn Hollingworth.

Robyn · 12 March 2021

★★★★★ 1/5

Facebook

Most of their properties listed on right move have already been sold. So when you phone up to enquire about it it's an utterly pointless conversation. They will tell you the reason for this is their policy is to continue to market the property until exchange of contracts should the sale fall through. No other estate agents I know of does this. I think the real reason is so that when you phone in to enquire about a property that's been sold this then gives them a sales lead.

Nick · 7 June 2023

★★★★★ 5/5

Facebook

Myself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!

Sophie · 31 October 2019

★★★★★ 5/5

Google

Henry from the lettings team has been consistently professional and kept me well informed throughout the process. I will be using chancellors again in the future.

Michelle · 13 October 2025

★★★★★ 5/5

Facebook

I have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient. Ben Dodds was also very helpful. Thanks to you both.

John · 5 October 2017

★★★★★ 5/5

Google

Ibrahim was excellent. He kept me updated regularly and was professional and friendly. Great service!

Kevin · 6 June 2024

★★★★★ 5/5

Facebook

Elizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.

Carole · 6 October 2020

★★★★★ 5/5

Facebook

Would definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!

Alexander · 9 August 2019

★★★★★ 5/5

Facebook

Just a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey. Caryl Jones

Caryl · 17 July 2019

★★★★★ 5/5

Facebook

I do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.

Mike · 9 December 2016

★★★★★ 5/5

Google

I was looking for a house to purchase in Chesham and found Nick Richmond and the team at Chancellors to be really helpful.

Nick · 30 November 2023

★★★★★ 5/5

Google

We just purchased a property with Chancellors and they were incredibly professional and responsive. We dealt with Richard and he made time for us to see the property in the evenings, sometimes on short notice and was friendly and professional throughout. Would highly recommend them.PositiveResponsiveness, Professionalism

Nilam · 21 June 2021

★★★★★ 5/5

Google

A wonderful estate agent led by Henry. He has put the work in and always has given me good advice.

Katrina · 13 November 2025

★★★★★ 5/5

Google

Richard was very professional and on hand when we had questions. Made it an easy journey, would recommend!

Gaby · 20 February 2024

★★★★★ 1/5

Google

I bought a house through Chancellors and they lied the entire way through the process. I bought based on a completion date of March 22. The agent agreed this was possible because the seller had completed their end and would move in with family while their house was built. March came and went. As did April, May and June. The agent just kept letting the dates slip. Each time I called, they said it was all a misunderstanding and we’d complete any day. My solicitor was reporting issues up the chain (the chain that didn’t exist according to Chancellors). I asked Chancellors many times if the seller had changed their purchase and they said no.. all a misunderstanding. Finally completed in July 22 and when collecting the keys, a different agent mentioned what a nightmare it had been that the seller had pulled out and started again with a new house (assuming I knew). I complained to Chancellors and their director responded that it wasn’t in my interests to know that the seller changed purchase! That because they were breaking chain regardless, to accommodate me, it was decided that it wouldn’t impact my purchase! But it did! Because of problems with their new purchase, they decided not to break chain. The difference was 4 months, leaving me with nowhere to live and in a state of uncertainty for months, while they kept lying. Chancellors knew I was buying a date. I had a deadline to move and if we couldn’t meet the March date, I was going into rented while I waited for a different house. So when the seller pulled out of their onward, Chancellors chose to mislead me, so that I wouldn’t pull out. I would never sell through Chancellors or buy (even if I loved the house). I’ll choose an agent who respects their clients enough to be honest.

T · 19 February 2023

★★★★★ 5/5

Google

Callum and Nick got my flat sold quickly and everything went through smoothly. Would recommend

Adrian · 13 December 2025