Trusted Agent profile · Chesham, Buckinghamshire

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Chancellors Chesham reviews

4.2

★★★★★ Great

770 reviews across 3 platforms

64 The Broadway High Street, Chesham, Buckinghamshire, HP5 1EG

Part of Chancellors, see every office.

Chancellors's office in Chesham, Buckinghamshire, at 64 The Broadway High Street, is rated 4.2 out of 5 across 770 reviews on three platforms, including 368 Google reviews rated 4.7.

Google logo

4.7 / 5

368

Reviews on Google

This office

Facebook logo

3.8 / 5

400

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Chesham office, from every platform, shown as written. First names only.

5/5

Google

Mithu is nice and friendly

Ivan · 18 November 2023

5/5

Facebook

my experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!

Jorge · 23 July 2019

Agent replied

Well done Sean!

5/5

Facebook

I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017

4/5

Google

Kevin and Alan are wonderful! Moving is never easy and they made it as pain free as possible. They always replied to my calls or emails quickly and efficiently. Will definately use again.

Justine · 28 July 2019

5/5

Google

Great experience, Nick and Callum, and all the guys in the Chesham office, were great. Wouldn't hesitate to recommend to friends or family.

Emma · 23 March 2025

1/5

Facebook

Under no circumstance rent or sell with this terrible unscrupulous company. They are about nothing but making a quick pound and they’re pure gorilla sales techniques are frankly scary

Ben · 28 February 2023

Agent replied · 28 October 2023

Hi Ben, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.

1/5

Facebook

Poor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!

Kirsty · 12 October 2019

5/5

Facebook

It’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.

Sarah · 3 October 2020

Agent replied

Well done Tegan!

5/5

Google

Chancellors have provided us with an excellent service. They are proactive in their approach and will actually try and sell the property, rather than sitting back and waiting for it to sell itself. Im particularly pleased we took the legals package, as advised by Alan. This meant Chancellors not only provided a great solicitor on the conveyancing (Jo Kent at Withy King) it also meant I had Lianne.. special weapons operative.. she can talk to all parties and poke them at will... solicitors are great, but they cant actually tell you much when you need to know what stage your buyer is at, how long something might take etc... Lianne on the other hand (Or any other specialist team rep, but I had her and she's fab) can talk to all parties - invaluable... Im so pleased we used Chancellors ... these guys will sell your house and are excellent to work with. I cannot recommend them enough.... Alan's great and very professional and Kevin has a wicked sense of humour that has kept me going when times were tough.... Chancellors, we salute you!

Trish · 28 July 2019

4/5

Google

A great BIG THANK YOU to Alan Dempsey who has been so positive and supportive in helping us with the sale of our house and also to Kevin Franklin. Great job :-)

Katy · 28 July 2019

5/5

Google

From the outset, Chancellors in Chesham proved to be the agent of choice to sell my Fathers house They proved time and again that they're knowledge of the local area and wider market was invalueable in securing a sale at a price I was pleased to accept I personally found Nicholas Richmond to be professional, engaging, friendly and a person who was honest and upfront, a real asset to the Chancellors name and to the Chesham office I would certainly use their services again

Jike · 28 July 2019

3/5

Google

All in all chancellors was ok. We did have a few hiccups though. They were patient with us as we hadn't moved for over 30 years.! Do feel a bit more contact and info on how moving works in 2017 would have been helpful. Also we did have a wrong appointment booked which was just irritating. Chancellors was good at giving us feed back on viewings very quickly which was good . On the negative side don't feel they were always professional in their attitude e.g. Phoning us up while eating and trying to hassle us into moving earlier than we had stated.

Sue · 28 July 2019

5/5

Google

We sold our house with Chancellors in a week! Plenty of viewings were quickly arranged and the team commitment to selling our property was clear. We felt that whenever we rang up, the person on the other end of the line knew us, our property and could deal with any query that we had because the level of personalised care is a priority at Chancellors. From the initial marketing by Nick, the manager, to all the hard work put in by Alan to ensure smooth completion, we always felt we were in safe and capable hands. Nothing was a problem for the team at Chesham.

Helen · 28 July 2019

5/5

Google

We decided to use Chancellors in Chesham because of their great reputation, Nick Richmond, their director and a very nice chap came to value the place, I was pleasantly surprised at what he thought we could achieve especially as it was notoriously a very quiet time of year for house sales. Dan Hemsley took over the sale and within 10 days from the instruction to act as my agents, I had two offers on the table, one of which I accepted. They've all been very helpful and the communication has been second to none. I'm hoping not to have to move again, but if I was I would certainly use Chancellors again.

Joe · 28 July 2019

5/5

Google

Chesham Chancellors is a great example of a company who gives a huge amount of support to local events and charities. Their wonderfully efficient and helpful Melissa Hill has organised Chancellor's sponsorship, donations and support for two charity events I have been involved in recently. She really goes the 'extra mile' to make it all happen simply and effectively. She is a great girl. So a big Thank You, Melissa and Chancellors - a superb team making a fantastic contribution to the local community.

Damaris · 28 July 2019

1/5

Facebook

The worst Estate Agents I have ever dealt with in 10 years. So unprofessional and no one seems to have the slightest clue. I am constantly chasing for updates and reports that are outstanding. I am confused as to what I am paying for. Would definitely not renew my contract.

Sima · 4 March 2018

Agent replied

Hi Sima, we are very disappointed to read that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this matter for you? Many thanks.

1/5

Facebook

Very dishonest and unprofessional letting agents - possibly the worst of all. They have no clue what they are doing. Being a landlord for 10 years, I have never seen anyone like them and would definitely avoid them at all costs. Unfortunately, I had to learn it the hard way which costed me 2 months rent and loss of personal time chasing rent arrears from a tenant all because of their fault which they agreed to but gone back on it and denied to pay the losses.

Nagesh · 25 June 2019

1/5

Facebook

I have genuinely never encountered such bad customer service. Once an offer accepted they literally don't care about their clients. They don't keep in contact or chase up the buyers and they hand you over to a separate office so noone seems to know what's going on.

Victoria · 26 September 2019

Agent replied

Hi Victoria, we're sorry to hear that you feel disappointed with our customer service. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks and we'll be in touch soon.

5/5

Google

James Ambridge has helped me when looking for a house in Chesham. He has contacted me quickly with any suitable properties and always been there for me when I have asked for advice.

Lesley · 14 August 2022

Agent replied

Hi Lesley, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Chancellors Chesham provided us with exceptional service. Nick Richmond went above and beyond to help us find a great family home and his knowledge of the area was second to none.

Andy · 28 July 2019

5/5

Google

Just finished our house hunt in Chesham, sampled all the agents really during our search and Alec at Chancellors was easily the best agent we dealt with. Genuine interest in what we were looking for and didn't try and push things we didn't fancy. So pleased we could give them the business and bought a flat they were selling. Would not hesitate to recommend and when we come to sell in the future they will be the first call.

Jamie · 28 July 2019

2/5

Google

Unprofessional service, total chaos. I rented out my flat with them and it was problematic from the beginning.

Barış · 18 November 2023

Agent replied · 25 November 2023

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Recommendation for Jenny Dowden for her professional conduct and caring demeanor. She has been highly attentive and swift-acting throughout the process of me letting my property. She clearly takes great personal pride in delivering the best level of service possible and is a real asset to the Chancellor's team.

Steph · 22 March 2018

Agent replied

Thank you for taking the time to share your positive experience of letting your property. We will be sure to pass on these kind words to Jenny Dowden, of whom we know will be very happy to hear this.

5/5

Facebook

Had superb support from Becky Chen during our house sale and purchase. She was supportive, helpful and kept us up to date during the entire process. Thanks Becky for all your help! :-)

Caz · 30 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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