5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
Trusted Agent profile · Chesham, Buckinghamshire
Verified
Chancellors Chesham reviews
★★★★★
770 reviews across 3 platforms
64 The Broadway High Street, Chesham, Buckinghamshire, HP5 1EG
Part of Chancellors, see every office.
Chancellors's office in Chesham, Buckinghamshire, at 64 The Broadway High Street, is rated 4.2 out of 5 across 770 reviews on three platforms, including 368 Google reviews rated 4.7.
368
Reviews on Google
This office
400
Reviews on Facebook
Business-wide
2
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I had the pleasure of selling my property through Chancellors in Chesham. Nicholas Richmond and Daniel Hemsley were brilliant. Between them they handled the ...Read the review from sellers
Buyers1 review
Thanks Bonnie and Nick for all your help in successfully finding me my new home, and bringing me back to my childhood patch of Chesham! You've been very ...Read the review from buyers
Reviews
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
Facebook5/5
FacebookBeen managed for around a year, Francesca is great!
Agent replied
Thank you so much!
4/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.
5/5
GoogleThe agent 'Ibrahim' has been very helpful with his service.
Agent replied · 10 November 2024
Thank you Md for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGreat communication skills and process from start to finish.
Agent replied · 10 December 2024
Thank you Alexander for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Agent replied
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again.Kind regards, Sharna Dixon.
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
1/5
FacebookMy neighbour's four bedroom detached house has been listed by Chancellors as a three bedroom semi-detached house! The floor plan shows two bedrooms desinated as bedroom 3. And the number of bathrooms is wrong. They were told about this last Friday and nothing has been done about it. Hopeless.
Agent replied · 28 October 2023
Hi Chris. thanks for getting in touch. I can confirm that the listing was updated on Tuesday 13th July and corrected. Many thanks.
5/5
GoogleNicholas arranged for sale of my flat within a short period and Chancellors kept me updated throughout the sale process. Their service is excellent
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge.A great asset to Chancellors well done. keep the good work up .
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
5/5
GoogleI was very pleased using Chancellors to sell my property for a second time. Nick Richmond and his team were very professional, and we got a buyer very quickly. The Chancellors network worked very well, and very pleased with the Chesham office.
1/5
FacebookWe had the worst experience ever with bracknel branch chancellors . We finalised on a property to rent at royal winchester bracknel without even visiting , just agreed on it looking at the vedio of the flat. We went through the whole process of creating the rent passport , providing all that million documentation from our side which had a full details of us , then we had to provide a uk home owner as guarantor. We finally managed to get that as well , & then they started scrutinising the guarantor for all income details & everything. After a month of doing whole process they got back telling that guarantor details doesn’t pass the owner’s requirements & hence owner declined to rent the property to us , even though our details matched the criteria of tenant eligibility. Worst part was they took out card details telling that nothing will be deducted unless you move in , & when the whole process did not get through they have deducted close to 300 £ , without even informing us . When we try to get in touch , MS Danielle has conveniently ignored our constant calls & emails from 2 days . We have been in Uk for 4 years & right now we are in 4th house & this is the first worst experience we have had . Looks like the whole thing was a scam to take money out of us for nothing. Looks like a big scam agents these are trying to make money out of us by asking for unnecessary details & then rejecting the offer . I would never recommend & please be aware of these chancellors.
5/5
GoogleNick Richmond was a great help when we bought our first house. Always smartly dressed and well put together which is a reflection of his attention to detail in everything he does. Highly reccommend him and his team.
5/5
GoogleMy boyfriend and I have recently been looking for a property. Although we haven't purchased through chancellors, Bonnie has been fantastic and very professional, keeping us up to date with new properties that match our search criteria :)
5/5
GoogleAlthough we did not buy with Chacellors, Richard provided us an excellent service whilst we searched.
Agent replied · 20 June 2024
Thank you John for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
FacebookChancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!
5/5
FacebookExcellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Agent replied
Thanks for the review Charlotte!!
5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
5/5
GoogleMithu has really helped in my property search. He was professional and kept me updated with new properties. He took the time to really understand the things that were important to me.
Agent replied · 29 July 2023
Thank you Anita for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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