Chancellors Chesham reviews

★★★★★ 1/5

Facebook

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!

Karolina · 20 March 2021

★★★★★ 5/5

Google

If I could give ten stars I would! From beginning to end Chancellors, Alec in particular, has been fantastic. All the questions we had were answered and Alec went above and beyond to help us. Many thanks!

Joy · 28 July 2019

★★★★★ 5/5

Google

Rachel has been amazing helping us in our property search. She took the time to really get to know us which meant that she showed us just the right properties. What a credit she is to you!

David · 28 July 2019

★★★★★ 5/5

Google

We are first time buyers and must say, we've gad a great experience with Chancellors Chesham. Bonnie has been brilliant, very professional, but also very friendly, honest and responsive at all times. Thank you for everything, Bonnie!

Jonida · 28 July 2019

★★★★★ 5/5

Facebook

I tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x

Jimmy · 8 December 2016

★★★★★ 5/5

Facebook

I would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.

Liz · 17 January 2018

★★★★★ 1/5

Facebook

We had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property.So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.

Roxana · 26 January 2021

★★★★★ 5/5

Facebook

Phoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!

Steph · 19 September 2017

★★★★★ 5/5

Google

Just paid our Admin fees for a flat in Chesham. Grace was very helpful and friendly the whole way through and reassured us when we were looking for advice. Very much looking forward to moving in.

Alice · 28 July 2019

★★★★★ 5/5

Google

Working with Mithu and experiencing the exceptional service at Chancellors has been a pleasure. Thank you for making my rental journey so smooth!

Xiewen · 18 November 2023

★★★★★ 1/5

Facebook

Your company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers.It's not right that you agree a fee with me then go back on your word!You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management!Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.

Richard · 20 November 2020

★★★★★ 1/5

Facebook

avoid them!!two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all.made us to drive 1:30 hours and realising the house is under offer since a month ago.would not be looking to buy a house if being advertised by them.

Sam · 6 August 2020

★★★★★ 5/5

Facebook

Would just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!

Leah · 19 November 2016

★★★★★ 5/5

Facebook

Jordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend

Alexa · 3 November 2019

★★★★★ 5/5

Facebook

Had a wonderful recent experience with chancellors while purchasing a property. I have been updated regularly throughout the process. Jonathan Breen dealt with this case and he has been great and spot on with all the chase ups with solicitors and promptly kept me updated. I wouldn’t hesitate to use chancellors again. Thank you.

Gaurav · 28 September 2017

★★★★★ 5/5

Facebook

Austyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!

Sian · 27 September 2019

★★★★★ 1/5

Facebook

Very poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for

Justin · 14 May 2018

★★★★★ 5/5

Google

Buying a house can be a stressful time but Kevin made the process as smooth as possible. He was great at keeping me informed and returning my many phonecalls/emails. I will definately use Chancellors again.

Nick · 28 July 2019

★★★★★ 5/5

Google

Have recently completed the purchase a our house in Chesham. It was a tricky process with lots of hurdles along the way. Kevin Franklin and the team at Chancellors were helpful, positive and calm throughout.

Charlotte · 28 July 2019

★★★★★ 5/5

Google

Mith guruparan is Very good , supporting us in paper work ,responded very well every time when ever I call for any enquiry

Surbhi · 21 October 2023

★★★★★ 5/5

Facebook

I recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.

Pamela · 10 November 2016

★★★★★ 5/5

Google

Thank you Bonnie and Nick, You were brilliant, always happy, positive and contactable during our house sale. Also very understanding and clam when the process got stressful, so thank you for all your help. Sarah Adams

Sarah · 1 October 2018

★★★★★ 5/5

Google

Thank you Bonnie and Nick, You were brilliant, always happy, positive and contactable during our house sale. Also very understanding and clam when the process got stressful, so thank you for all your help. Sarah Adams

Sarah · 30 July 2018

★★★★★ 5/5

Google

Chancellors Chesham have been very professional in the handling of my purchase. Nick Richmond has been incredibly helpful and i wouldn't hesitate in recommending them or using them again in any future house moves.

Ann · 28 July 2019