Chancellors Chesham reviews

★★★★★ 5/5

Google

Chancellors Chesham have been very professional in the handling of my purchase. Nick Richmond has been incredibly helpful and i wouldn't hesitate in recommending them or using them again in any future house moves.

Admin · 30 June 2016

★★★★★ 1/5

Facebook

Absolutely horrendous. If you're ok with breach of data protection and disclosure of your personal finances to your ex-husband, hey, go with Chancellors.They are SO inept, unbelievably arrogant, inordinately incompetent and even with numerous court demands, they refused to engage. At your peril.

Optimo · 21 September 2020

★★★★★ 5/5

Google

Superb personalised service from the excellent Charlotte helped us to secure asking price for our property. Nothing was ever too much trouble for her. Walking into the Chesham Chancellors office is like walking into family at Christmas; everyone is so smiley and friendly - these guys are a brilliant advert for the industry. Special shout out for Nick Richmond, too, who has skilfully overseen our two transactions with Chancellors over the past 14 years and especially for his wise counsel when things looked a bit wobbly at one stage. Thanks, guys!

Matthew · 8 July 2018

★★★★★ 5/5

Google

Thank you to Nicholas Richmond and his team in Chesham for helping with my first purchase. Nick really helped through a difficult process, to make it as smooth as possible.

Roy · 28 July 2019

★★★★★ 5/5

Facebook

Emma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma

Sue · 25 November 2016

★★★★★ 5/5

Facebook

Can't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.

Kayli · 1 November 2016

★★★★★ 5/5

Google

Thanks so much to Dan Hemsley for helping us out so much in buying our house. He has been very very helpful and professional in so many ways. Ruth Goller and Kit Downes.

Kit · 30 July 2016

★★★★★ 5/5

Google

Thanks to Dan Hemsley, we're moving in jut before Christmas and not after. Thanks Dan, you were never to busy to help us (even though we knew you were) Merry Christmas Chancellors :)

JayJay · 8 July 2016

★★★★★ 1/5

Facebook

Absolute shambles. I wish I could take the stars away. They do nothing apart from robbing people without giving the service.Started with Daniel from the Sunbury office who promised us of great customer service and communication. Daniel along with his team at sunbury hardly communicated and their specialist team had no clue when they spoke to me over the phone. A sale that would normally take couple of months took over five months to complete. When I layed the frustation out to the senior directors they first asked me to pay their fees. Once I paid the fees they just told me to that there is nothing they can do.Plz plz plz do not deal with this company. You will regret your decision for ever

Samir · 28 September 2017

★★★★★ 5/5

Facebook

We have had the pleasure of dealing with Jayne Morris originally from the Kington branch, who helped us almost 2 years ago with our rental search. She had ideas and inspirations for us, before we even moved in. Nothing was a problem and she would always plan to see us, for viewings, when convenient with myself and my partner.Since we have lived here, Jayne has always gone above and beyond with helping us and sorting any problems out, highly recommended.

Tessa · 26 September 2017

★★★★★ 5/5

Facebook

I was delighted with the excellent service I received from Declan Hartigan at Chancellors. I called one morning on the off chance there were any vacant properties to view that afternoon and he arranged a viewing within a couple hours. I loved the property and was able to make an application in minutes. The entire process has been smooth as Declan has kept me well-informed and immediately answered any queries I've had. Also, the entire process was completed within a week! The help and efficiency I have received from Chancellors has taken the stress away from moving house!

Paige · 8 August 2017

★★★★★ 5/5

Facebook

I was delighted with the excellent service I received from Declan Hartigan at Chancellors. I called one morning on the off chance there were any vacant properties to view that afternoon and he arranged a viewing within a couple hours. I loved the property and was able to make an application in minutes. The entire process has been smooth as Declan has kept me well-informed and immediately answered any queries I've had. Also, the entire process was completed within a week! The help and efficiency I have received from Chancellors has taken the stress away from moving house!

Paige · 8 August 2017

★★★★★ 1/5

Google

I’ve lost track of the amount of times the manager here has changed his story to cover things that Chancellors have told me that don’t add up. In July 2016 I enquired about a property for sale in Chesham listed at £325k, and asked to arrange a viewing. Apparently the property had sold and completed the same day for more than my budget. A zoopla search shows it sold at the bottom end of my budget in Sep 2016. In August 2016 I phoned Chancellors regarding a rental property in Chesham. I was told this property had already been let and was no longer available. That very day I viewed the property through another agent and paid the fee to secure the property, and I am still living there now. Most recently in April 2017 I enquired about a property in Chesham marketed by Chancellors. Originally I could not get through to Chancellors to arrange a viewing so I asked my partner to call whilst I was working. She spoke to an Agent who said she would contact the occupiers and arrange a viewing on our behalf. In the Chesham branch the same day I was told the property was sold. 15 mins later they were calling my partner to say they hadn’t got in touch with the occupiers yet to arrange a viewing! I kept myself and my partner independent as I knew the games this branch play from my dealings with them the previous year. Daniel Hemsley then called me the next day to “clarify” the situation. The official line he tried to give was that the house is under offer and the owner had asked for no more viewers, although wants the house to remain on the market. I do not know what this was supposed to clarify as me and my partner had been told two completely different stories in the space of an hour the previous day, I the property was completed and my partner that a viewing would be arranged. Daniel then went on to try and blame a trainee member of staff for the confusion whom neither I nor my fiancé had ever had any dealings with before. Daniel originally tried to say on the phone that he had never had any dealings with me in the past, before remembering the similar story he told me in July 2016. The Associate Director also in my opinion made an indirect joke at my expense saying I hope you find a suitable property in the area, knowing that they essentially have a monopoly on the market in this area. Again on this evening they called my partner to say they hadn’t managed to contact the occupiers but were digging asking personal questions to see if this was the connection that made it evident their story didn’t add up, giving her false hope which in my opinion could only be done by the lowest of character. I find it completely unacceptable that this team of people at the Chesham branch can deal with people and their family’s futures in this way. It takes so much work, effort and sacrifice just to get to this point and then when you get there Chancellors do nothing but hinder you, feed you different stories, and make calls giving false hope to try and cover their own tracks.

Paul · 30 July 2017

★★★★★ 5/5

Google

We have used Chancellors in Chesham for a sale and a purchase. They are incredibly helpful and go the extra mile. We dealt with Nick, Kevin and Dan and they were all brillliant.

Julian · 31 July 2015

★★★★★ 5/5

Google

Very pleased with buying from Chancellors of Chesham. Daniel Hemsley pulled out all the stops to make the process as stress free as possible. He was always very professional to work with no matter how many questions I had. Nothing was too much trouble and he kept the communication flowing at all times between myself and my seller who lives abroad(not always easy with the time differences!). All in all an excellent service. Thank you very much.

Natalie · 28 July 2019

★★★★★ 1/5

Facebook

I rent a flat via Chancellors and I have not seen people more UNPROFESSIONAL in my whole life. They only care about taking your money at the beginning of the process and making up ridiculous excuses to keep the money of your deposit at the end. NEVER AGAIN!

Guillermo · 29 March 2017

★★★★★ 5/5

Facebook

Georgina Marshall has been excellent over the past few weeks on a number of deals. She's efficient, makes sure matters are progressing and is friendly and approachable. A real credit to Chancellors.

Charlotte · 1 November 2016

★★★★★ 1/5

Google

INSIDE TRADERS !!! Been calling and leaving message for them for the last month or so, no one calls back. Some prime properties have gone on prices much under the market, as the Sales team always plays "BUSY" card, never showing properties to people like myself who are interested, while I suspect the properties are being sold to their connections. Shameless, unmoral but totally legal. Don't Trust Me........now worries..Just try contacting them for a viewing if a good property comes up, no one will call you back and the property is mysteriously gone, even though you were willing to pay much higher price.

Vicky · 30 July 2016

★★★★★ 5/5

Google

Excellent Gold Star service from Alec Worrall, Daniel Hemsley, Joshua Harding & Rebecca Wilkins. Most refreshingly and reassuringly Alec did not try to bamboozle us with empty promises. To the contrary, he honestly laid out the facts about the current state the housing market and what our realistic expectations should be about the valuation of our house. He fully explained the services Chancellors would provide and obviously the costs. I was totally impressed. Within a matter or a day or two Alec, Daniel & Joshua had found me a buyer and a sale agreed. Rebecca provided invaluable updates until the completion. Ironically, it's taken me longer to write this review than it took to sell the house. My deepest & respectful gratitude to the entire Chancellors Chesham on this occasion and no doubt in the future. From all the Virdi Family.

Jas · 30 July 2016

★★★★★ 5/5

Google

And we are in!!! First steps on to the property ladder and it wouldn't have been possible without the excellent service provided by Chancellor's. One man in particular outshone the most; Daniel Hemsley! We met him for the first time at a viewing for another property which didn't suit our needs, but were more impressed with his professionalism, humour & knowledge, even after a good 10+ hours of working! From start to finish he was always available, providing all information required. He even directed us towards their in house Financial Adviser, Richard Power. Who again was extremely professional and helpful. Being a first time buyer you are somewhat in the dark about everything but with these prodigious two, you will be on your way to a very happy home! We will definitely be using Chancellor's again!

Richard · 30 July 2016

★★★★★ 5/5

Google

I used the Chesham branch of Chancellors earlier this year and found the service they offer to be of a very high quality. My main contact was Nick Richmond but when he was unavailable others were able to take my call and happy to assist. They are extremely knowledgable about the local area and also very importantly - efficient at turning round actions with them and being tenacious when chasing others in the chain to ensure the transaction goes through as quickly and smoothly as possibly. I feel Chancellors earned their commission in my experience with them so thanks very much guys and girls!

James · 30 July 2016

★★★★★ 5/5

Google

If you're looking for a good estate agent in Chesham, I thoroughly recommend Chancellors. Nick Richmond and Kevin Franklin both did a great job and I was particularly impressed by the way the agency followed up and with their overseeing of my sale right through to completion. I live abroad and despite being about 6,000 miles away we had excellent communication so I was always 'fully in the picture' as to progress with my property sale. This is a professional outfit that gets the job done - well!

Jeff · 30 July 2016

★★★★★ 5/5

Facebook

As a contractor working with Chancellors has been great the refurbishment dept and property managers are friendly and helpful. Casey Gramson and Elysia Phillips have been fantastic to work with. They help greatly to get jobs completed, relaying information to Landlords and tenants.

Nicola · 6 March 2020

★★★★★ 1/5

Facebook

with advice asking us to market our house at over 30k less than value, plus a lack of competence, we regret ever signing up with Chancellors. waiting for the contract to end so we can go with more competent estate agents.

Wayne · 23 September 2020