Chancellors Chesham New Homes reviews

★★★★★ 1/5

Google

Chancellors are the worst people I've ever met. They are rude, unprofessional and devious. They never answer the phones, they don't respond to their emails, they withheld information from us, both of the women (ciara brown and Gemma batey) who were supposed to be dealing with our move were extremely rude on several occasions and told me that chasing up references was my responsibility even though the referencing forms were never sent out and I paid £160 per person in fees. They sent out wrong contracts that had to be redone but we only ever found this out after I called them otherwise they wouldn't have told us about it. After over a month of them having my deposit and our moving date being pushed back several times we had an email on the day before we were due to move in saying that we could no longer move in. They lied about the reason for this when in actual fact it was because they hadn't done anything they were supposed to do in preparation for our move including getting a professional clean done. They left me, my husband and our 8 month old baby homeless. It is now 2 weeks later and they still haven't returned my deposit . Avoid chancellors at all cost! They are a bad company and the people who work their are nasty and don't care about their jobs or their customers. They are thieves.

E · 25 October 2017

★★★★★ 5/5

Google

Daniel has been great and really helpful throughout the process.

Saba · 23 February 2023

★★★★★ 5/5

Trustpilot

Chelsey Mitchell and Georgie Jenner…

Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.

Ms · 19 March 2026

★★★★★ 1/5

Trustpilot

I would strongly caution landlords

I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.

Bryn · 18 March 2026

★★★★★ 5/5

Google

We had challenges in securing the property into Chesham and were in a bit of urgency. Mithu Gurupan from Chancellors listened to our needs and very impressed with his professionalism. He made sure all parties were well informed and made sure the deal went through promptly.

Atiksh · 28 November 2023

★★★★★ 5/5

Google

Completed today! As a first time buyer some bits of the process seemed a bit daunting at first but the whole experience was made a lot easier by Dan Hemsley at Chancellors who proved a great help from the start of the process to the end. Many thanks to Dan and everyone else involved at the branch. Now to buy some furniture...

Chris · 10 January 2017

★★★★★ 5/5

Google

Excellent experience with Chesham branch. Nicholas was extremely friendly and helpful, allowing us to make quick decisions. The whole team was very professional and made the process a breeze. Highly recommended.

Malcolm · 24 October 2023

★★★★★ 5/5

Google

I was impressed with Chancellors in Chesham, in particular, Bonnie was extremely diligent when handling my requests. She took great care and ensured that my needs were met every step of the way. Her dedication and knowledge of the market were incredible, and she maintained professionalism throughout. I would highly recommend her to anyone looking to buy or sell a property.

Becky · 25 October 2017

★★★★★ 5/5

Google

It has been a pleasure dealing with James Ambridge from the Chesham branch and Chancellors as buyers. He has been extremely helpful and professional and we have felt like we have been kept well informed at all stages of the process.

Finnán · 26 February 2024

★★★★★ 5/5

Google

Excellent experience, very professional service. James in particular (Chesham office) managed the process of renting a property very well. He ensured all compliance checks were completed seamlessly and responded to emails and queries very quickly. I felt looked after as a customer. Would thoroughly recommend.

Jon · 28 November 2023

★★★★★ 5/5

Google

We had a very positive experience with Chancellors during the recent purchase of our property. Alan Dempsey was most competent and efficient and any query which we had was dealt with swiftly and with an obliging manner. In fact he went beyond the call of duty and was very professional in his dealings with us, yet carried them out most affably.

Colin · 26 October 2013

★★★★★ 5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

★★★★★ 5/5

Google

Very happy with Chancellors selling my house. 6/7 views in the first week, first offer within a few days after that and away we went. Everything happened as predicted, all appointments were kept. What’s not to like!

Trevor · 27 March 2024

★★★★★ 5/5

Google

A big thank you to the team at Chancellors in Chesham for there sterling work in achieving exchange of contracts on our property. Nothing was too much effort; they even arranged for a contractor to fix a plumbing problem, in my absence. I'd like to express my gratitude to Nicholas, Brian, Kevin and most particularly Dan. Well done guys!

Stephen · 25 October 2016

★★★★★ 5/5

Google

I found my recent experience with Chancellors very impressive. Particularly Rohit Jain, who deals with lettings, he was helpful,personable,professional and was a complete pleasure to deal with. Unfortunately due to change in circumstance we have had to postpone our move until a later date, but we will indeed be back to Chancellors, I can not recommend them more! Fantastic!

Lee · 26 October 2013

★★★★★ 5/5

Google

Alec and the team at Chesham Chancellors were absolutely brilliant. Alec was incredibly efficient and handled the entire process in a very professional manner. I have continued to use their lettings service purely because of the great service received during my purchase. I look forward to working with Alec and the team again in the very near future!

Amit · 26 October 2014

★★★★★ 5/5

Google

Looking for a flat? Planning to buy one with no problems and expierienced team? The answer is simple: contact Chancellors ask for Kevin at Chesham. I was a first time buyer, full of stress and totally confused. He made my moving as smooth as possible. Any answers, anytime. I really recommend the company, especially Kevin! Thanks Kevin :-)

Robert · 11 January 2013

★★★★★ 5/5

Google

Had a great experience with Jamie and Chancellors in Chesham. My family was moving from USA to Chesham and Jamie was wonderful to keep in contact with us as we went through our transition. We looked at a few properties and found a great property close to my work, our children's school, and other places. Thank You.

David · 25 February 2014

★★★★★ 5/5

Google

Just completed the sale of our bungalow in Ridgeway Rd and can't commend the service highly enough. Excellent communication throughout, friendly, extremely polite, professional and a joy to work with. Congrats to Alan, Nick and the team, easily the best estate agent experience I have ever had, you guys are head and shoulders above the competition!

David · 25 February 2014

★★★★★ 5/5

Trustpilot

Impressed with this branch of Chancellors. Highly recommend.

Impressed with this branch of Chancellors.

Mr · 19 March 2026

★★★★★ 5/5

Google

Thank you Daniel Hemsley for negotiating with the vendor on our behalf - we had so many delays with our bank and nearly lost the house as patience was pushed to its limits. Thank you for listening to us and for keeping it all afloat. We are very happy tonight. Clare and Manuel Cid-Fuentes

Clare · 26 October 2015

★★★★★ 5/5

Google

Our contact at Chancellors Chesham was Dan and we found him helpful, professional and communication was always excellent. All our queries were answered quickly and we felt not only did he have his vendors best interests at heart but ours as well. We would love to deal with him again. Gary and Jackie Elliott

Jackie · 26 October 2015

★★★★★ 5/5

Google

Mithu has really helped in my property search. He was professional and kept me updated with new properties. He took the time to really understand the things that were important to me.

Anita · 23 February 2024

★★★★★ 5/5

Google

I've just rented with Chancellors in Chesham and I can't recommend their services enough. Grace was my key contact and she really was excellent and went above and beyond to ensure that the process ran smoothly as well as being my go to for all questions Chesham! A great experience all round.

Gabi · 25 October 2016