Trusted Agent profile Β· Chesham
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526 reviews across 2 platforms
64 The Broadway, Chesham, HP5 1EG, HP5 1EG
Part of Chancellors, see every office.
Chancellors's office in Chesham, at 64 The Broadway, is rated 4.7 out of 5 across 526 reviews on two platforms, including 358 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chancellors Chesham New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
GoogleVery impressed with the professional approach by the team. Alan has been very helpful, particularly coming up to completion. Generated lots of viewings, almost all were carried out by the team and we came to a good conclusion. Would use them again.
5/5
GoogleWe highly satisfied with the prompt service from mithu. Very professional team. π had a great experience with chancellors. β¦
Thank you Devi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMith guruparan is Very good , supporting us in paper work ,responded very well every time when ever I call for any enquiry
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy boyfriend and I have recently been looking for a property. Although we haven't purchased through chancellors, Bonnie has been fantastic and very professional, keeping us up to date with new properties that match our search criteria :)
2/5
GoogleUnprofessional service, total chaos. I rented out my flat with them and it was problematic from the beginning.
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleRachel has been amazing helping us in our property search. She took the time to really get to know us which meant that she showed us just the right properties. What a credit she is to you!
5/5
GoogleWe are first time buyers and must say, we've gad a great experience with Chancellors Chesham. Bonnie has been brilliant, very professional, but also very friendly, honest and responsive at all times. Thank you for everything, Bonnie!
5/5
GoogleThank you Bonnie and Nick, You were brilliant, always happy, positive and contactable during our house sale. Also very understanding and clam when the process got stressful, so thank you for all your help. Sarah Adams
5/5
GoogleIf I could give ten stars I would! From beginning to end Chancellors, Alec in particular, has been fantastic. All the questions we had were answered and Alec went above and beyond to help us. Many thanks!
5/5
GoogleJames Ambridge has helped me when looking for a house in Chesham. He has contacted me quickly with any suitable properties and always been there for me when I have asked for advice.
Hi Lesley, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleJust paid our Admin fees for a flat in Chesham. Grace was very helpful and friendly the whole way through and reassured us when we were looking for advice. Very much looking forward to moving in.
5/5
GoogleHave recently completed the purchase a our house in Chesham. It was a tricky process with lots of hurdles along the way. Kevin Franklin and the team at Chancellors were helpful, positive and calm throughout.
5/5
GoogleBuying a house can be a stressful time but Kevin made the process as smooth as possible. He was great at keeping me informed and returning my many phonecalls/emails. I will definately use Chancellors again.
5/5
TrustpilotI always deal with Ms Georgie Jenner onβ¦
I always deal with Ms Georgie Jenner on our rental property.
5/5
GoogleThanks to Dan Hemsley, we're moving in jut before Christmas and not after. Thanks Dan, you were never to busy to help us (even though we knew you were) Merry Christmas Chancellors :)
3/5
GoogleAll in all chancellors was ok. We did have a few hiccups though. They were patient with us as we hadn't moved for over 30 years.! Do feel a bit more contact and info on how moving works in 2017 would have been helpful. Also we did have a wrong appointment booked which was just irritating. Chancellors was good at giving us feed back on viewings very quickly which was good . On the negative side don't feel they were always professional in their attitude e.g. Phoning us up while eating and trying to hassle us into moving earlier than we had stated.
1/5
GoogleIβve lost track of the amount of times the manager here has changed his story to cover things that Chancellors have told me that donβt add up. In July 2016 I enquired about a property for sale in Chesham listed at Β£325k, and asked to arrange a viewing. Apparently the property had sold and completed the same day for more than my budget. A zoopla search shows it sold at the bottom end of my budget in Sep 2016. In August 2016 I phoned Chancellors regarding a rental property in Chesham. I was told this property had already been let and was no longer available. That very day I viewed the property through another agent and paid the fee to secure the property, and I am still living there now. Most recently in April 2017 I enquired about a property in Chesham marketed by Chancellors. Originally I could not get through to Chancellors to arrange a viewing so I asked my partner to call whilst I was working. She spoke to an Agent who said she would contact the occupiers and arrange a viewing on our behalf. In the Chesham branch the same day I was told the property was sold. 15 mins later they were calling my partner to say they hadnβt got in touch with the occupiers yet to arrange a viewing! I kept myself and my partner independent as I knew the games this branch play from my dealings with them the previous year. Daniel Hemsley then called me the next day to βclarifyβ the situation. The official line he tried to give was that the house is under offer and the owner had asked for no more viewers, although wants the house to remain on the market. I do not know what this was supposed to clarify as me and my partner had been told two completely different stories in the space of an hour the previous day, I the property was completed and my partner that a viewing would be arranged. Daniel then went on to try and blame a trainee member of staff for the confusion whom neither I nor my fiancΓ© had ever had any dealings with before. Daniel originally tried to say on the phone that he had never had any dealings with me in the past, before remembering the similar story he told me in July 2016. The Associate Director also in my opinion made an indirect joke at my expense saying I hope you find a suitable property in the area, knowing that they essentially have a monopoly on the market in this area. Again on this evening they called my partner to say they hadnβt managed to contact the occupiers but were digging asking personal questions to see if this was the connection that made it evident their story didnβt add up, giving her false hope which in my opinion could only be done by the lowest of character. I find it completely unacceptable that this team of people at the Chesham branch can deal with people and their familyβs futures in this way. It takes so much work, effort and sacrifice just to get to this point and then when you get there Chancellors do nothing but hinder you, feed you different stories, and make calls giving false hope to try and cover their own tracks.
5/5
GoogleThanks so much to Dan Hemsley for helping us out so much in buying our house. He has been very very helpful and professional in so many ways. Ruth Goller and Kit Downes.
5/5
GoogleWe have used Chancellors in Chesham for a sale and a purchase. They are incredibly helpful and go the extra mile. We dealt with Nick, Kevin and Dan and they were all brillliant.
5/5
GoogleAnd we are in!!! First steps on to the property ladder and it wouldn't have been possible without the excellent service provided by Chancellor's. One man in particular outshone the most; Daniel Hemsley! We met him for the first time at a viewing for another property which didn't suit our needs, but were more impressed with his professionalism, humour & knowledge, even after a good 10+ hours of working! From start to finish he was always available, providing all information required. He even directed us towards their in house Financial Adviser, Richard Power. Who again was extremely professional and helpful. Being a first time buyer you are somewhat in the dark about everything but with these prodigious two, you will be on your way to a very happy home! We will definitely be using Chancellor's again!
5/5
GoogleExcellent Gold Star service from Alec Worrall, Daniel Hemsley, Joshua Harding & Rebecca Wilkins. Most refreshingly and reassuringly Alec did not try to bamboozle us with empty promises. To the contrary, he honestly laid out the facts about the current state the housing market and what our realistic expectations should be about the valuation of our house. He fully explained the services Chancellors would provide and obviously the costs. I was totally impressed. Within a matter or a day or two Alec, Daniel & Joshua had found me a buyer and a sale agreed. Rebecca provided invaluable updates until the completion. Ironically, it's taken me longer to write this review than it took to sell the house. My deepest & respectful gratitude to the entire Chancellors Chesham on this occasion and no doubt in the future. From all the Virdi Family.
4/5
GoogleKevin and Alan are wonderful! Moving is never easy and they made it as pain free as possible. They always replied to my calls or emails quickly and efficiently. Will definately use again.
1/5
GoogleINSIDE TRADERS !!! Been calling and leaving message for them for the last month or so, no one calls back. Some prime properties have gone on prices much under the market, as the Sales team always plays "BUSY" card, never showing properties to people like myself who are interested, while I suspect the properties are being sold to their connections. Shameless, unmoral but totally legal. Don't Trust Me........now worries..Just try contacting them for a viewing if a good property comes up, no one will call you back and the property is mysteriously gone, even though you were willing to pay much higher price.
5/5
GoogleMe and my brother have just successfully purchased our first property in Chesham. We wanted to move really fast with the process of finding the right home and I am pleased to say that by far these guys were the best choice. We started viewing properties in March, found the house in April and we have picked up the keys for the new house in May. I think the whole sales team is great, all friendly and professional, eager to help and fully dedicated to their jobs. I will surely use them in the future. Best of luck to all of you!
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Tell us what you need and we'll put you in touch. Chancellors Chesham New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
