Chancellors Chesham New Homes reviews

★★★★★ 5/5

Google

I had a fantastic experience with Chancellors and the best part about it was their people. People often make a company and one stand out member of the team for me was Kevin Franklin. He was an absolute almanac of knowledge using his previous skills as a project manager in construction to highlight areas of new properties that could be improved and developed as a opportunity to maximize profit but also where we could make improvements for what we were looking for. Kevin was a pillar of support through what is a stressful experience and he is an absolute credit to the company. Kevin and Chancellors, thank you!!!!

Thomas · 26 October 2015

★★★★★ 5/5

Google

We've just rented out our house and the whole service provided by Chancellors was excellent. Our property was rented out within a matter of hours of being on the market thanks to Grace Curry, who had a long list of viewers ready on the very first day of showing our property. Grace also provided us with feedback from viewers regularly so we were always kept really well informed. Grace was clearly also genuinely passionate about showing our property to others and shared in our excitement when a viewing went particularly well, which was a lovely thing. Everything on the communication and paperwork side was handled so efficiently, quickly and smoothly by Jamie Vass. Both Grace and Jamie were always on hand to answer any of our questions and we're so grateful for all of their wonderful help. Richard Alexander also did a wonderful job of visiting our property promptly (within a day) - to conduct a valuation. So everything moved extremely rapidly from the time I made the call to Chancellors to ask them to help us let our house. Wonderful service that I highly recommend and will use in future!

Phildel · 26 October 2015

★★★★★ 5/5

Google

Me and my partner recently completed on the purchase of our first house in Chesham, I can't thank Kevin Franklin at Chancellors Chesham enough for all his hard work and support throughout this process. He made it all very stress free and actually quite an enjoyable process from the start, driving me and my newborn around to lots of different houses until we found the house that we loved, so I'd really like to thank him for that. He was more than efficient in all areas, answering all questions and queries that we had, getting back to us promptly regarding any issues. I would not hesitate in recommending Kevin to anyone that is looking to buy/sell or rent a property. Once again a BIG thank you to him for finding us our family home.

Kelly · 26 October 2015

★★★★★ 5/5

Google

We are so pleased that we chose Nick and his team at Chancellors Chesham to sell our house. They are incredibly professional and Nick was always available and willing to go the extra mile. Nicks no-nonsense approach and superb local knowledge proved invaluable with our sometimes difficult buyers, ensuring that our house sold at the highest possible price, which incidentally was considerably more than other estate agents had quoted. They really are the best! Thanks Nick and the team. Ross & Natalie.

Ross · 26 October 2015

★★★★★ 5/5

Google

Great service and attention to detail. Thank you Nick 👍🏼 …

Anthony · 23 February 2024

★★★★★ 5/5

Google

Just completed the purchase of a house in Chesham through the Chancellor's branch in Chesham. Alan Dempsey and the rest of the staff at the branch did a sterling job. They fully deserve the 5 Star rating that I have given. Alan behaved in a very professional and patient manner throughout the process. This gave me the opportunity to progress my matters in a very diligent but relaxed manner. It took a lot of the stress out of house moving, which in the past I have found to be one of the most difficult events in family life. So once again a big thank you to Alan and his team at the Chesham branch.

Jasminder · 26 October 2014

★★★★★ 4/5

Google

Kevin Franklin was very helpful and professional at all times throughout the sale of our property. Indeed, the whole Chesham Chancellors team was the same, from the very first call to the office, to prompt replies to messages by phone and email and efficient sharing of information within the team so that even if I spoke to someone who was not so up to speed on my sale, they soon were able to help. Genuine, clear and honest advice was appreciated.

Mary · 26 October 2013

★★★★★ 5/5

Google

The sale of my late mother’s house was finally completed last week, after an epic (11 month) selling experience with Chancellors. The sale fell through a number of times, for reasons beyond their control, but Nick was always confident that they would be able to sell the house again: and he did, repeatedly. This was a difficult transaction, made much more pleasant by having the best possible attention and dedication from the team, especially Nick’s exceptional vendor care and Alan’s on-going professionalism and determination. I would recommend the Chesham Chancellors team wholeheartedly.

Kati · 26 October 2013

★★★★★ 5/5

Google

Great service and support. Thank you James for all your help.

Lukasz · 13 February 2024

★★★★★ 5/5

Google

I recieved excellent customer service from Chancellor Estate Agents, they assisted in what we were looking for and were able to provide within detail. Rohit Jain was the main representative whom assited me from beginning to end. If there was to be any changes Rohit ensured i was kept up to date using excellent communication skills. We had a tight deadline to move and Rohit maintained a speedy service throughout to ensure out move date would be a success. 10/10

Kishy · 26 October 2012

★★★★★ 5/5

Google

Had a great house hunting experience with Chancellors. Rohit was a really nice lad and extremely helpful with everything when sorting us out with a beautiful property. He really went that extra mile, which is nice because a lot of agents only care about their commission! He was always there to answer the phone whenever i had a question and was quick to inform me of the latest developments of our move. Felt we were in good hands! Cheers Ro Loving the new house! Chris & Kylie

Chris · 26 October 2012

★★★★★ 1/5

Google

I'm a landlord letting a property through Chancellors Chesham. Back in March a repair was requested by the tenant. I approved it, the contractor's quote, and paid it. Thought nothing more of it. In November the tenant mentioned to me directly it still needed doing. After a lot of back and forth Chancellors blamed the non-repair on March's lockdown. Fine. Whatever. Mistakes do happen. The job got requoted as the scope was now worse. I again approved and paid the quote. Now 4 months later the tenant mentioned it still isn't done and he's just going to do it himself. This is, by a country flippin' mile, the worst service I've had from a letting agent as the landlord.NegativeQuality, Professionalism

Ken · 23 February 2022

★★★★★ 5/5

Google

Chancellors have been excellent from the start of my journey with them. From arranging the viewing and to finally moving into my property, I can honestly say I have been impressed with the communication from Danielle and the rest of the lettings team. Any questions I would ask about my new property, would often be answered within hours rather than days which made me feel at ease and made the moving in process simple.

Anthony · 24 October 2022

★★★★★ 5/5

Google

I have to say that Nick and the team led me through my selling experience with thorough professionalism and were always available to answer any questions, no matter how trivial. I was kept up to date throughout the process and could not have asked for any more from them. I have no hesitation in recommending Chancellors to any potential buyers and/or sellers as, from my personal experience, you will be well looked after with excellent customer service.

Kevin · 25 October 2016

★★★★★ 5/5

Google

Even though the renting process is difficult and long, Danielle was really helpful. She kept us updated all the time. Thank you.

Işıl · 23 February 2023

★★★★★ 5/5

Google

I was very impressed with Chancellors Chesham and would have liked to have bought through them. Bonnie was a great contact point for me in particular. From start to finish she was professional, efficient, honest and understanding even when I needed to withdraw my search having found a great property! She demonstrated a genuine interest in my needs as a client, I can wholeheartedly recommend her to anyone looking to purchase or sell a home.

Sophie · 25 October 2017

★★★★★ 5/5

Google

Great experience dealing with Ibrahim at the Chesham branch. Extremely informative and helpful which was very refreshing as experiences elsewhere haven’t been so pleasant. Great representative for Chancellors accompanied by Henry as his manager who was just as helpful! Highly recommend!

Ullah · 4 November 2024

★★★★★ 5/5

Google

I had a great experience with Ibrahim and Mithu, who helped me secure an apartment in a very short time. They were extremely helpful, professional and proactively sorted out any issues I had in a timely manner. They made an otherwise very stressful process hassle-free.

Ama · 24 August 2024

★★★★★ 4/5

Google

I purchased a flat through Chancellor's with the help of Kevin Franklin. Kevin is a really decent person to deal with and was very helpful when looking round properties. He was always willing to spend time on the phone, or face-to-face, to update on things. Kevin was also able to advise on what could be done to a property to change the layout or potentially increase value, due to his previous experience in the building industry.

JJ · 26 October 2013

★★★★★ 5/5

Google

Nicholas arranged for sale of my flat within a short period and Chancellors kept me updated throughout the sale process. Their service is excellent

Subimal · 1 June 2025

★★★★★ 5/5

Google

First estate/lettings agency that I've enjoyed interacting with. Alec was our guy and he proved to be a very capable agent, found the perfect 1st house for us, got us all the way through to completion and was a pleasure to deal with along the way - professional, and a genuinely nice guy too. The other agents and Rick the financial advisor were great too, would use them to sell if we ever move

F · 26 October 2015

★★★★★ 5/5

Google

Honest, hardworking estate agents. They will go the extra mile to ensure success.

Logan · 19 September 2025

★★★★★ 5/5

Google

Excellent agents - I would recommend

Rhys · 22 November 2025

★★★★★ 5/5

Google

From start to finish the help and assistance I received from Charlotte was amazing. She answered any questions I had, was able to show me around the flat at times that suited me for work and was generally a pleasure to deal with. The purchase went smoothly and I was kept informed every step of the way. Great service and would happily recommend Charlotte and her team to anyone in the area.

Avnesh · 24 February 2018