Trusted Agent profile Β· Cherwell

Chancellors Banbury reviews in Cherwell

4.4

β˜…β˜…β˜…β˜…β˜… Great

414 reviews across 3 platforms

1 Horse Fair, Banbury, OX16 0AA, Cherwell, OX16 0AA

Chancellors's office in Cherwell, at 1 Horse Fair, is rated 4.4 out of 5 across 414 reviews on three platforms, including 308 Google reviews rated 4.3.

Google logo

4.3 / 5

308

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

105

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Google

I recently dealt with Charlotte regarding a property purchase. Although my offer wasn’t accepted in the end, Charlotte was professional, responsive, and helpful throughout the process. She communicated clearly, kept me updated at every stage, and was always friendly and approachable. I really appreciated her support and would definitely recommend her to anyone looking to buy or sell a property.

Sandeep Β· 15 October 2025

Agent replied Β· 22 October 2025

Hi Sandeep, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Brilliant service from Ella

We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.

James Β· 8 October 2026

5/5

Google

Charlotte has been super helpful and so lovely whilst trying to buy our first home! Great communication, no complaints. Would highly recommend.

Jemma Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you so much, Jemma! We're thrilled to hear that Charlotte provided you with such great support during your first home buying journey. Your recommendation means a lot to us at Chancellors - Banbury Estate Agents. If you have any more questions or need assistance in the future, don't hesitate to reach out!

4/5

Trustpilot

Not the best experience in relation to…

Not the best experience in relation to my landlord but Lauren Clancy who was my contact at chancellor’s was excellent. So many issues with the property I was renting but Lauren went above and beyond to try and resolve them as quickly as she was able.

Jaspreet Β· 23 September 2026

5/5

Google

Very happy to have sold my property, and even happier to have chosen Chancellors to facilitate this. Charlotte Morgan made me feel comfortable and informed throughout every step, she is clearly a valued member of the team and I would highly recommend anyone considering selling a property through Chancellors to request her as a point of contact.

Harry Β· 15 October 2025

Agent replied Β· 22 October 2025

Thank you Harry for giving our Chancellors - Banbury Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Really, amazing staffs and willing to help and support. A big thanks to Frankie for helping me in the search for a home.πŸ™πŸΌπŸ™πŸΌπŸ™πŸΌ …

Abdul-bashiru Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your wonderful feedback, Abdul-Bashiru! We're thrilled to hear that you had a great experience with our team, especially with Frankie. Our staff is dedicated to providing the best support in your home search, and it's rewarding to know we could assist you. If you need anything else, please don't hesitate to reach out. We wish you all the best in your new home! πŸ™πŸΌ

5/5

Google

A top class service! I recently had the pleasure of working with the sales team at Chancellors Banbury. They have consistently gone above and beyond to assist us with our property search and have always maintained a high degree of professionalism throughout. A special thank you to both Charlotte and Francis (Frank) who have been instrumental in helping us to secure the perfect house in the town. I honestly couldn't recommend enough!

David Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your wonderful review, David! We are thrilled to hear that our sales team, especially Charlotte and Frank, provided you with top-class service during your property search. It’s our passion to assist our clients in finding their perfect homes, and your recommendation means the world to us. If you need anything else in the future, don’t hesitate to reach out. Congratulations on securing your new house!

5/5

Google

Brilliant service from the start to get us to STC. Charlotte was friendly, proactive, and kept us updated at every stage. She made the whole process smooth and stress free. Highly recommend!

Adam Β· 10 May 2026

Agent replied Β· 10 October 2026

Hi Adam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Grateful for our property manager.

We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)

Charlotte Β· 11 September 2026

5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs Β· 4 September 2026

5/5

Trustpilot

I would like to give a big thank you to…

I would like to give a big thank you to Jamie Woodman, recently we got a broken doorhandle in our flat and Jamie commented with us clearly and made sure we are in the loop when the issue will be fixed. Thank you Jamie :)

Tamas Β· 21 January 2026

Agent replied Β· 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I have been working with Chancellors, Craig in particular, for sometime now and I really appreciate the care and time he takes at each visit. My circumstances are quite unique but Craig is mindful of this and would never put pressure on me to sell my property unless I was 100% sure.

Sonia Β· 18 October 2025

Agent replied Β· 22 October 2025

Thank you Sonia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

The best agent

I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.

Joan Β· 21 November 2025

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha Β· 10 September 2026

5/5

Trustpilot

I was dealing with a number of teams…

I was dealing with a number of teams under Chancellors, for a move in to a rental property. Amelia was following up on information/documents sent back and forth. Very professional, prompt and saw me through the process. Recomended.

Franco Β· 21 January 2026

Agent replied Β· 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Theo was an absolute pleasure to work with. He helped me find a perfect apartment and was incredibly responsive and helpful throughout the entire process. He answered all of my questions quickly and thoroughly. I would highly recommend him to anyone looking for a property.

Π›ΠΈΠ·Π° Β· 19 November 2025

Agent replied Β· 22 November 2025

Thank you Π›ΠΈΠ·Π° for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Google

Odeta was kind to me during the process of attaining a property , she responded swiftly to my calls and emails and explained every step in detail

Janet Β· 11 April 2026

Agent replied Β· 18 April 2026

Thank you for your kind words, Janet! We're thrilled to hear that Odeta provided you with excellent service throughout your property journey. At Chancellors - Banbury Estate Agents, we strive to ensure our clients feel informed and supported every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

5/5

Google

Odeta has been incredibly helpful and the process has been very quick and efficient.

Olivia Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your kind words, Olivia! We're thrilled to hear that Odeta was incredibly helpful and that you found the process quick and efficient. At Chancellors - Banbury Estate Agents, we strive to provide excellent service, and it's wonderful to know we met your expectations. If you need any further assistance, feel free to reach out.

5/5

Google

Charlotte was really helpful while we were looking to buy our first property. She was efficient, responsive, and always easy to deal with throughout. Would definitely recommend.

Rory Β· 4 April 2026

Agent replied Β· 18 April 2026

Thank you for your kind words, Rory! We're thrilled to hear that Charlotte provided you with such excellent service during your property search. At Chancellors - Banbury Estate Agents, we strive to be efficient and responsive, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Trustpilot

Supported throughout!

Honestly, all the staff at Chancellors were fantastic and so so helpful throughout our selling process, but one agent in particular was just outstanding and that was Charlotte Morgan. Her communication and support was absolutely brilliant. Even out of the office, she made sure to always get back to us. Even during times of anxiety she made us feel so settled and would be so knowledgeable with all areas of the process. She completed the final viewing of the house and got us over the line! We will forever be grateful to her and the amount of client care she offered. To the team at Chancellors, we really appreciate your time and for helping us to move on to our forever home.

Jordan Β· 7 October 2026

5/5

Google

Big thank you to Charlotte for being so organized and all the hard. Her communication has been excellent and it's made the process run so much more smoothly than it could have.

LT Β· 17 February 2026

Agent replied Β· 18 April 2026

Thank you so much for your kind words, LT S! We're thrilled to hear that Charlotte's organization and communication made your experience with Chancellors - Banbury Estate Agents smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future!

5/5

Google

We had a great experience working with Odeta . She is always cheerful, friendly, and incredibly helpful throughout the whole process. She made everything much less stressful and was always happy to answer our questions. We really appreciate all her support and would happily recommend her to anyone looking for a reliable and positive estate agent.

Tatenda Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you so much for your kind words, Tatenda! We're thrilled to hear that you had a great experience with Odeta at Chancellors - Banbury. Her cheerful and helpful nature is exactly what we strive for, and we're glad she could make the process less stressful for you. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!

5/5

Trustpilot

Exceptionally safe hands

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

Fiona Β· 21 January 2026

5/5

Google

Francis was very insightful regarding the property market and a pleasure to work with.

Victor Β· 10 June 2026

Agent replied Β· 10 October 2026

Thank you so much for your kind words, Victor! We're thrilled to hear that Francis provided you with insightful guidance in the property market. At Chancellors - Banbury Estate Agents, we strive to offer our clients the best possible experience, and it's wonderful to know that you found working with us a pleasure. We appreciate your feedback and look forward to assisting you again in the future!

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