Bairstow Eves Banbury Sales reviews in Cherwell

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Google

I purchased a property and the customer service I received was excellent. Each stage I was notified of updates, curtis the mortgage advisor was amazing as well literally made the process so simple. The staff are friendly and so helpful as a first time buyer they were perfect with all the questions i had. Would definitely use them in the future.

Anisa · 12 November 2023

★★★★★ 1/5

Google

This lettings dept of this estate agent is the worst we've ever had the misfortune to come across. They haven't got a clue what is going on, who is responsible for any concerns nor bother responding anyway. We rented a property through this agent for a year and they made it a stressful and horrific ordeal from start to finish which ultimately lead to me taking county court action because they breached their tenancy contract. A complete cowboy dept, be warned, stay well clear!!!NegativeResponsiveness, Quality, Professionalism

Neil · 11 December 2021

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 1/5

Google

This lettings dept of this estate agent is the worst we've ever had the misfortune to come across. They haven't got a clue what is going on, who is responsible for any concerns nor bother responding anyway. We rented a property through this agent for a year and they made it a stressful and horrific ordeal from start to finish which ultimately lead to me taking county court action because they breached their tenancy contract. A complete cowboy dept, be warned, stay well clear!!!NegativeResponsiveness, Quality, Professionalism

Sarah · 12 November 2021

★★★★★ 1/5

Google

There are some wonderful staff in there, however they have an utterly unprofessional and rude Sales Branch Manager. We agreed on entering a multi agency contract initially with the sales manager and then they try to change their word by saying, they won't work with this particular agency and if that is the case we are not advertising. Eventually I did go multi agency with Bairstow and the same agency, who he said won't work with and when the sale came from the other Agency, I had a tough time in getting our house key back from the Sales Manager. In the end, I got a member of the staff who was very helpful in returning the key on the same day. Third time around, after losing our previous sale, and again the other agency finding us a buyer, I asked for our key to be returned, which they had borrowed from an other agency to conduct a viewing and now they claim they do not have one and the Sales Manager sending very rude and blunt emails. I have to say this person went all out trying to get to market our property, coming home they same day when asked, collecting the keys, lowering commission rates etc. however once that phase is over, or when they know they have lost the battle, he turns into a completely unprofessional chap. Very unsatisfying experience overall, barring the good photography on their ads and the courteous staff. Note: I had to make some edits to the review I posted initially following these bitter experiences.

John · 12 November 2021

★★★★★ 1/5

Google

Company completely loses interest after you have moved out of your rented house. Week 5, still no sign of a deposit and I'm being ignored by everyone. Landlord has confirmed we left the house in an acceptable state so at this point our money is being held hostage for no reason. Money we could really use for moving into a new house. During our let, our landlord was more helpful than the company themselves so we went to him directly instead of bothering with them.NegativeResponsiveness, Professionalism

Lucy · 12 November 2021

★★★★★ 5/5

Google

Sam Bloxham at Bairstow Eves has been incredibally helpful during the process of selling my house. Nothing has been too much trouble, always responds quickly to any queries. Great service with a smile always on his face. Thanks Sam :)

Sarah · 13 November 2019

★★★★★ 5/5

Google

I’ve had a great experience with Rebecca at Bairstow Eves, very friendly and informed an easy process when renting the property, any small issues sorted out quickly and efficiently, very quick process and the landlord is also nice which puts mine and my wife’s minds at ease. Very happy with everything and would recommend.

Brunty · 16 March 2024

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

★★★★★ 1/5

Google

Awful service had a viewing booked wasted half an hour and petrol and no one bothered to show up. Ive called the office and no one answered or let me know whats going on. Really awful!!

Achraf · 9 December 2024

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024

★★★★★ 5/5

Google

We have dealt with Bairstow Eves Jason Banbury with the sale of my Dads house Jason was extremely helpful professional at all times always positive with every aspect concerning the property.PositiveResponsiveness, Quality, Professionalism, Value

Deborah · 12 November 2020

★★★★★ 5/5

Google

Great Friendly Service. Very accommodating especially when I wanted the opportunity to measure up before Exchange. Excellent Communication and quick to respond to my emails. All in all very helpful, reliable and efficient especially Nellie. Highly Recommended

Paul · 13 November 2019

★★★★★ 5/5

Google

My recent experience buying a property was very good. Peri was exceptionally helpful and patient, responding to my queries in a efficient and professional manner.She is a credit to the company and a pleasure to work with.

B · 13 November 2019

★★★★★ 5/5

Google

I had a great experience with you guys, I am chuffed with the service. Harry Richard’s, has been a great help in getting all my maintenance work done in the house. Great positive feedback and nothing bad to say.

Hannah · 10 October 2024

★★★★★ 5/5

Google

Nelly is the best thank you for all!!!

Adriana · 12 November 2023

★★★★★ 1/5

Trustpilot

One of worst letting agent

One of worst letting agent , they don’t have any ethics, they just need money 💰, worst customer service, we got a flat for rent in worst condition, they gave without cleaning, used toilet didn’t even flush , really shame on them, when we gave a complaint they didn’t even apologise, and flat is also worst condition, it needs to refurbish but gave for rent. Full of oily kitchen, got shocked after seeing bathroom. Owner will not pick calls, this letting agent will not take responsibility, but they signed on behalf of owner on the agreement. But surely I will not leave them, I’ll post in every forums.

Mr · 27 April 2024

★★★★★ 5/5

Google

Fantastic service when buying our first home - Shay kept in touch with us at all times throughout the process.

Georgia · 12 November 2022

★★★★★ 5/5

Trustpilot

Superb communication and prompt…

Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.

Penny · 22 August 2024

★★★★★ 1/5

Trustpilot

Advertised flat for sale with a alloted…

Advertised flat for sale with a alloted parking space, then to be told I could only park my car in a very small space tight up against a wall, the space was smaller than my car, I don’t have a big car. I made it quite clear to Bairstow Eves that I only considered the flat as it had parking, not alloted small smart car only parking! The lies continued with this firm and they just repeat themselves like parrots. It has cost me 2.5k in fees and I have to pull out so a chain of 4 people before me are also going to be effected, I was literally at contract stage, the stress is unbearable that I and others are now going to suffer. I do NOT recommend this company, their tactic is also to say to the seller while you are there, oh don’t forget you have a viewing later and 2 further ones booked in! This is pressure selling and more than likely lies. The management guy that runs the upkeep of the building told me that if I couldn’t park there that I should have my licence taken away, change your car to a smart car! His rudeness continued until I was left in tears, the agent just stood by and did nothing! Avoid this company, they talk the talk but never follow through.

Janice · 19 April 2024