Bairstow Eves Banbury Sales reviews in Cherwell

★★★★★ 1/5

Trustpilot

Bairstow eves Bow branch etc

Bairstow eves Bow branch etc. Called me back but because I was unable to secure the rented property within 6 days Failed to email me the property information that I requested. Failed to reply to my Whatsapp messages for a whole 4 days and have refused to explain why the property /properties is still advertised on EVERY search engine. Failed to explain why its being let at a different price and have blocked me from whatsapp. Just had an incoming call but they hung up before I could even pick up the phone that is sitting right next to me. Absolutely disgusting behaviour from Alan Harvey at Bairstow eves. Zero customer service skills

Lavina · 19 December 2022

★★★★★ 1/5

Trustpilot

The agents are nice

The agents are nice, but unfortunately they are capable of lowering the property's price. Despite assurances that the price is final, you shouldn't trust them. I do not recommend.

Joanna · 21 July 2025

★★★★★ 1/5

Trustpilot

No care

They don’t care about the state of the properties they rent out . They just want to get paid , keep the owner of the house happy . No rights for tenants , even if you have 6 kids they will serve you a section 21 after living in rubbish conditions and asking for it to be sorted . Minus 5 stars

Jah · 21 March 2024

★★★★★ 5/5

Google

Second time I have used them for a purchase. Firstly Amber and then Shay helped me with the communication between the solicitors (they did not need to). Always replied my questions quickly, supported me and they tried their best to help. I cannot recommend them more. 5 stars

Xavier · 12 November 2022

★★★★★ 2/5

Trustpilot

This is more of a review on the state…

This is more of a review on the state of estate agencies and their model in the UK - and Bairstow Eves is a great example.I have been a tenant with them for + 1 year. This is the experience:- Something needs to be fixed +10 days and 20 emails to progress- You need to inform them on a matter +5 emails til they get it right- You need to warn new tenants on a roof repair: the agent doing the viewing has no clue on the property he is showing, no one cares- You need to check out on the property: they ask you on a number of missing items / changes to the flat you had already communicated eons ego- You need your deposit back : + 10 calls and 8 emails and no response People are unable to progress and work efficiently as everyone is an intermediary. You need a repair, 3 third parties and platforms. You need your deposit back, contact these 2 other teams.The industry is full of intermediaries and every single touchpoint is a pain for the customer - everyone forwarding an email. The business that solves for this will change the industry.

Şafak · 13 October 2022

★★★★★ 1/5

Trustpilot

Landlord is the final word and agency…

Landlord is the final word and agency doesn’t involve in dispute with land lord.

Cyril · 23 February 2024

★★★★★ 1/5

Trustpilot

Bairstoweves Purley the worst

With few words and sorry for the grammar mistakes DO NOT USE Bairstoweves in Purley at least this lettings office because is the one I know better than anyone.If you read my review I will save you money,stress and time...Perfect experience from their lettings negotiator Ivaylo and warm welcoming from Julie Goddard their Lettings manager until they give you the house keys and take deposit and rent,after that moment I realized that was "too good to be true", never responded again in our repair requests as should with the excuse of no response of the landlord. Finally the Landlord served us with Eviction notice 2 months ago and we moved in a new place .Unprofessional staff 100%,I bet that they are under-educated too for the role and this is the excuse I give them of handling bad the customer service. After 2 months stress and the compensation disrepair and fight over emails,they refunded £100 as goodwill. And the cherry in the cake is we have to fight to get our deposit back because trying to find excuses not to give it back.This is a lesson that never again deal with Lettings agency.

John · 4 October 2022

★★★★★ 1/5

Trustpilot

Very disappointed with the "service"…

Very disappointed with the "service" they gave to my elderly parents. They talked a good talk to get their sale but their service has been non existent. They pressured my parents into using their solicitors and I had to contact them to remind them that any instructions must come through me. They said they would mailshot properties for my parents to buy but no evidence of this. They had 3 offers during the first weekend of advertising the property and then immediately removed it from the website even though it was offers over. Absolutely no contact from the agents. Appalling service from start to finish. Very disappointed.

Anne · 22 September 2022

★★★★★ 5/5

Google

We recently have bought a house through Bairstow Eves (Banbury) which provided very helpful and friendly service. A big thank you especially to Amber who was always happy to help and ready to find the best solution :) Once again thank you very much for being there for us during this very stressful time...

Kat · 12 November 2021

★★★★★ 4/5

Trustpilot

Excellent

Just want to say a huge thank you to the staff at Bairstoweves Eves Barkingside, especially Kimberley who made it possible for us to secure our home during this uncertain time. If it weren’t for you, this wouldn’t have been possible. Thank you so much.

Tahmina · 26 March 2020

★★★★★ 5/5

Google

In one word, fantasic! Very professional from the word go, they are dynamic, not the kind of agents that just let things happen, they go out and make things happen.... Very pleased, they sold our property in 15 hours, and really guide you through the whole home selling and buying process. My advise, forget the rest go with the best, and they really are. Russ

Lord · 13 November 2017

★★★★★ 5/5

Trustpilot

We recently moved house and went…

We recently moved house and went through the atherstone branch. Michala was amazing and nothing was too much trouble at all. Even when I was phoning every day at the end. Thank you from Claire Green and Neil Maccallum x

Claire · 15 June 2021

★★★★★ 5/5

Google

Excellent job from Shay and Chad at Banbury BairstoveEves. Both of them handled and stayed on top of our sale from start to finish. Promptly replied to any questions. Very professional. Well done.

Steve · 12 November 2023

★★★★★ 5/5

Trustpilot

Excellent!

I needed to contact the Billericay office for some help & found Jess D (Lettings Negotiator) to be an absolute star! She was calm, polite, pleasant, helpful, speedy & supportive. She actioned what she said she would and has a fabulous "can-do" attitude. I can't thank her or praise her enough! It's rare to find such, but very welcoming!

Enfys · 20 March 2024

★★★★★ 5/5

Trustpilot

Am really grateful for the letting…

Am really grateful for the letting services,all went well smoothly thanks to Joseph.thankyou Joseph for your help

Mary · 3 November 2023

★★★★★ 4/5

Trustpilot

Purchase

I was informed in every step. They were helpful in the process especially when I had to clarify certain things.

Customer · 12 September 2025

★★★★★ 1/5

Trustpilot

Lack of transparency

Lack of transparency, poor communication, and no meaningful mortgage advice

Ewa · 14 December 2025

★★★★★ 1/5

Trustpilot

The Worst Property Agent Ever

The worst estate agent ever we’ve encountered. We’ve booked a viewing with them on Saturday 12:30pm, a lady called to confirm this appointment on Wednesday right before that. Soon we’ve also received a confirmation e-mail without our details on it stating viewing time on Sat 12:30am. We didn’t pay much attention and believe that “am” was just a typo mistake. When we arrived the door of that property on Saturday 12:15pm, no one showed up even we’ve waited half an hour. We called that lady and she said she didn’t arranged anything on 12:30pm! Without apologizing, attitude just like asking us to go away don’t bother. We sent her back the confirmation e-mail, she just said she had re-arranged ours to 11am the same day and re-sent a confirmation (without name or details) to us, in which we dig into all our inbox and junk box we couldn’t find any of what she had said. It is quite interesting when you gonna re-arrange an appointment, you need not to call or confirm with the counter-party. We haven’t received any missed call as well when we didn’t show up “on time” at 11am?!What even worst is that, we popped into the shop an hour later and would like to re-book viewing for this property. That lady rejected and said that was already under offer stage, she’s not gonna arrange viewing anymore. Wow! All just happened within 2 hours? Amazing!Wasted our 3-hour traffic time and vacant half-day of our only rest day of the week for this irresponsible estate agent!

Kat · 18 June 2022

★★★★★ 5/5

Google

Bairstow Eves were fantastic and welcoming when it came to searching for a new home. I was assisted by Peri and she couldn't have been more helpful throughout the whole process and went above and beyond during the entire process. She was knowledgeable and took into account what I was looking for in a property. Couldn't recommend this company enough

Chris · 13 November 2019

★★★★★ 5/5

Trustpilot

Wanstead Branch

I have rented a property for 7 years before I bought my own. I dealt with Elaine Hutton regularly. She was delighfully helpful and lovely all the way through. I can recommend the branch and it's people and would positively deal with them again.

LJ · 22 October 2019

★★★★★ 1/5

Trustpilot

If I could give a zero star I would

If I could give a zero star I would. Takes them months to fix damages, zero communication.. and basically told us they can’t do anything about a mold problem. They would just need to replace a part of a board.. but no can do. The house was given to us with light fixtures hanging off of the ceiling…. The stairs bannister was hanging off, the house smelt like an actual pig had been living in there for the passed year. We paid 6 months up front because we are relocating from abroad but they have completely taken advantage of our situation. I will never rent through the this company ever again.

Alauren · 13 May 2022

★★★★★ 1/5

Trustpilot

USELESS SALES TEAM! So rude!

I enquired about seeing a house, and was met with utter incompetence by Abigail Coombs, the sales assistant, and her equally as useless male manager - who’s name I can’t remember. When I called to ask to view a house, I was put onto her manager, despite saying I didn’t need to speak to her manager, because it was out of my ideal spend. Just because I don’t want to spend over X amount, it doesn’t mean I can’t. However, I understand perhaps they didn’t want their time wasted. I then had to have this same conversation with her manager, some absolute shmuck, who asked me very pointed questions, his tone was appalling, to “check” I was eligible. Ie: Despite saying I have my AIP, I was asked how much deposit I’m putting down - why does that matter? Anyway, I was then promised a call back from Abigail and a house viewing confirmation, as soon as she was off the phone. Well, it’s been a 24hr phone call, and despite emailing last night, no one has come back to me. When someone I know, called her last night, she asked them to “make it quick” because she had to go home. What kind of agency is this?! They’re a JOKE.

Jordan · 2 March 2022

★★★★★ 5/5

Google

I have just bought my first property through Bairstow Eves in Banbury and I can’t sing Rob and Amber’s praises enough! They went above and beyond to help push the purchase through and have been so friendly and approachable throughout the process with my first time buyer questions.PositiveResponsiveness, Quality, Professionalism

Chrissy · 12 November 2021

★★★★★ 5/5

Google

We had a very difficult situation handled extremely professionally by Josh & the team, couldn’t have asked for more from them, we’re very pleased.

James · 16 March 2024