Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe family and I would like to thank Perry Bishop, Leckhampton for making our house move as stress free as possible. Sophia was very helpful and accompanied all viewings for my elderly mum and even the surveyor when we couldn’t get there. Ruth was great at keeping us updated once the sale had been agreed. Would definitely recommend the team at Leckhampton, very friendly, helpful and professional.
Amanda · 6 October 2025
Agent replied · 15 May 2026
Thank you Amanda - it was our absolute pleasure.
Best wishes from all of us at Perry Bishop
★★★★★ 5/5
TrustpilotAmazing experience
Perry Bishop have been incredible during the buying process, from viewing all the way through to completion. I cannot thank Jade enough. She was fantastic at keeping me in the loop and being the go between between me and the vendor. She was always on the case and I always felt like she was on ‘my side’ but of course she was on no side, but that’s what made it so lovely. Her support (especially when my solicitors were not doing much) was really helpful and did keep my stress levels down a notch!!
If you want to buy (or sell), I cannot recommend Perry Bishop highly enough. Thank you!!
Georgie · 6 May 2025
Agent replied · 4 October 2026
We are very grateful that you have shared your experience Georgie - with thanks. Phillip Bishop MD Perry Bishop
★★★★★ 5/5
TrustpilotPerry Bishop is the only Estate Agent I…
Perry Bishop is the only Estate Agent I would consider using, They have sold every property for me that I’ve gone to them with, and it’s always been a smooth process..
Thanks to Lucy and the great team..
Alison · 21 May 2026
Agent replied · 8 July 2026
Thank you Alison for your lovely words, we wish you all the best. Lucy Hill Associate Director.
★★★★★ 5/5
TrustpilotI was really impressed with Emily…
I was really impressed with Emily Sedgewick especially, she was so helpful and managed our tenancy agreement, assisting as a buffer between Goodlord and myself. Things were complicated and Emily needed to be in a lot of contact with me, however she was amazing and patient, extremely reassuring and efficient at getting the letting agreed. I'm very grateful for Emily and her patience and proficiency.
Mrs · 7 September 2025
Agent replied · 4 October 2026
Thank you so much for your lovely feedback. We’re delighted to hear Emily provided such fantastic support throughout your tenancy process. She takes great pride in delivering a reassuring and efficient service, and we’ll be sure to share your kind words with her. Wishing you all the best in your new home! Sian Harris Lettings MD
★★★★★ 1/5
TrustpilotTenants, avoid!
Can't even get a viewing with these guys!
It took four phone calls to even get someone on the phone. Once I did I was treated quite badly.
After taking my details I was asked whether I had given my current landlord notice. I had not, because if I can't find a place to move to within that time, I'll end up homeless.
The agent fell just short of telling me he wasn't going to allow me to view the property. He has no idea where I live, who my landlord is or what my current situation is. But obviously he is right and my landlord will never agree to a shorter notice period than the legal 2 months.
I appreciate that landlords/ladies with an empty property want someone moving in as soon as possible, but the described assumption is just plain wrong and he wouldn't hear otherwise.
Will never call these guys again.
Nicky · 3 June 2026
Agent replied · 12 June 2026
Sorry to hear this, please contact siansinclair@perrybishop.co.uk with your contact details and we will be able to look into the issue and get in touch with you.
★★★★★ 5/5
TrustpilotAs someone who is away travelling a lot…
As someone who is away travelling a lot of the time I very much appreciated the level of support I received from PB. They went far beyond the normal brief for me and I am happy to recommend them to anyone who needs their services. A shout out to Jade in Cirencester - a special thanks to you especially.
Jason · 3 July 2026
★★★★★ 5/5
GoogleWe had a wonderful experience with Abby. She is very personable and understanding of how stressful the process can be and very responsive to questions at all sorts of times of day. She had lots of helpful contacts which helped out the buying process tremendously.
I wouldn't hesitate to recommend her to others.
Thanks again for all your help and support throughout the process Abby! 🌟
Abby · 29 August 2026
Agent replied · 29 August 2026
Thank you for such a wonderful review for Abby Sutcliffe!
Wishing you all the very best for the future.
Gavin Wallace
Managing Director
★★★★★ 5/5
TrustpilotExcellent experience with Perry Bishop
We had an excellent experience with Perry Bishop. Michelle was incredibly helpful throughout the entire process, always prompt in responding to emails and consistently professional, courteous, and attentive. She made what could have been a stressful time feel smooth and manageable, handling everything with care and efficiency.
We truly appreciate the service provided by Perry Bishop and wouldn’t hesitate to recommend them to anyone looking for a reliable and professional estate agency.
Mr · 28 May 2025
Agent replied · 4 October 2026
Thank you for your kind words we are very pleased to read and hear. We are delighted all went so well. Best wishes Phillip Bishop MD Perry Bishop
★★★★★ 5/5
TrustpilotJade Allen couldn't have been more…
Jade Allen couldn't have been more helpful, kind and PATIENT. In a rather protracted purchase for my 84 year old mother, Jade and the team at PB were always willing to help and relieved a stressful situation for us all. Will definitely use PB again and moreover hopefully Jade is there to help us.
Jacqueline · 17 November 2025
Agent replied · 25 January 2026
Thanks Jacqueline - very grateful and best wishes from all of us at Perry Bishop
★★★★★ 5/5
TrustpilotFirstly Lynne and then for the majority…
Firstly Lynne and then for the majority of the sale, Jade, were both incredibly helpful in getting a painful sale across the line.
Both were always at hand to answer questions and chase Solicitors and the vendors in a quick an efficient manner.
Thanks
Adam · 10 February 2026
Agent replied · 11 May 2026
Thank you very much for your kind review. Keeping communication flowing and helping to move things forward, especially when the process becomes difficult is something our team work hard to do, so it’s lovely to hear that their efforts made a difference. Phillip Bishop Managing Director.
★★★★★ 5/5
TrustpilotExcellent service - Perry Bishop, Faringdon
We had an amazing experience and excellent service from Perry Bishop, Faringdon team. We would like to thank the whole team especially, Amy & Michelle for their support and guidance in finishing the purchase within 70 days. They were very professional in customer service and always keen to help with queries especially during the negotiations. We appreciate their efforts to coordinate with our solicitors, mortgage broker and surveyor. Their experience helped us to reduce mistakes as a first time buyer, the overall cost of the process and made the purchase quick. If needed, we will definitely use their service again and can confidently recommend.
Harris · 10 May 2026
Agent replied · 8 July 2026
Than you for your kind words, very much appreciated Lucy Hill Associate Director.
★★★★★ 5/5
GoogleThe team at Perry Bishop in Leckhampton, Cheltenham are a proper team. Communications were prompt, reliable, realistic and honest particularly from Sophia, Gavin and Ruth. Sold our family home of 30 years just before Christmas and have already recommended PB to others. They work hard and also chased things down on our behalf. Thank you so much.
Anne · 6 October 2025
Agent replied · 11 May 2026
Thank you Anne - we enjoyed looking after you and helping , it was our pleasure.
Best wishes from us all
Kind regards
Gavin Wallace
MD Residential
★★★★★ 5/5
Trustpilot100% recommend!
From valuation to completion the service we had from the team at Perry Bishop was outstanding. Excellent communication, quick responses and a really personal service. Neil, Ben, Dawn, Milly and Sam were all professional and reassuring throughout the whole process. Thank you!
Jane · 16 February 2026
Agent replied · 11 May 2026
Than you Jane for your lovely comments and we wish you all the best in your new home. Gavin Wallace Residential Managing Director.
★★★★★ 5/5
GoogleMany thanks to Craig who provided a detailed and competitive quote for building and contents insurance prior to exchange of contracts on a new property. I was given a full breakdown of cover. Friendly and professional and made the whole process very straightforward.
Steffani · 23 January 2026
Agent replied · 24 March 2026
With thanks Stefani
Kind regards
Phillip Bishop
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. The team were always friendly, helpful and quick to respond throughout my tenancy, from moving in right through to moving out. A special thank you to Bev, who was so helpful and made the whole process really straightforward and stress-free. I’d definitely recommend them!
Ruby · 18 July 2026
★★★★★ 5/5
TrustpilotExcellent Support Throughout the Entire Process
My experience with this agency during the home-buying process was excellent. Michelle Murphy provided outstanding support from beginning to end. She was always communicative, keeping me updated and ensuring I understood each step along the way.
Her guidance made what could have been a very stressful experience feel much more manageable and smooth. I felt confident and well taken care of throughout the entire journey.
I am very happy with the service and would not hesitate to recommend this agency to others looking to purchase a home.
Paulina · 4 April 2026
Agent replied · 8 July 2026
Thank you very much fo ryour kind words, wishig you all the best. Gavin Wallace, Residential MD.
★★★★★ 5/5
TrustpilotRecommended
Perry Bishop have been insightful, helpful and professional throughout our house sale. In a difficult market, when we're not located nearby to oversee the sale, it's been hugely beneficial to have the trustworthy, reliable and detail-orientated team at Perry Bishop looking after the sale and following up at every stage. We valued their advice and commitment, and also the fact that they are humans with a sense of humour, personality, and a realistic, fact-based outlook. If we were selling again in Oxfordshire, we would definitely go with Perry Bishop again.
Rachel · 5 March 2026
Agent replied · 8 July 2026
Thankyou for y our kind words and wishing you all the best. Gavin Wallace Residential Managing Director
★★★★★ 5/5
GoogleI have no hesitation in recommending the team at Perry Bishop on Bath Road, Cheltenham. The staff I had most contact with during the process were Neil, Sam, Milly and Dawn. I received regular phone calls for updates and advice, which I found highly reassuring. Thank you to all staff involved in facilitating our house move.
B · 24 August 2026
Agent replied · 25 August 2026
Thank you so much for taking the time to leave us a review. Wishing you all the best for the future
Ben and Team Cheltenham
★★★★★ 5/5
TrustpilotPerry Bishop have been amazing through…
Perry Bishop have been amazing through a very trying long process. We have lost 4 buyers (through no fault of our own) but have always marketed and resold quickly. Once sold Jade has been amazing at chasing the process through to conclusion.
Trudy · 6 August 2026
★★★★★ 5/5
GoogleAs sellers, we appreciated the support and advice from Neil Buck during the fraught period between agreeing terms with our buyers and exchange of contracts. Sam Smith gave us her attention to detail whenever needed. However, we had to reduce our price to agree a sale and Perry Bishop's fee was based on the original offer price - in retrospect we wished we had agreed a percentage fee arrangement.
Helen · 9 May 2026
Agent replied · 7 May 2026
Thank you Helen
Wishing you all the best for the future
Ben and the Perry Bishop Cheltenham team
★★★★★ 5/5
TrustpilotAlways helpful and available - can't fault them
I mean, I know it's their job to be that, but they did it cheerfully and without fail! There was always someone to pick up any question or task; they all seemed to know what was going on and were always able to move things along when we asked. And we were the buyers, not the sellers. So! We'd definitely recommend them wholeheartedly.
Paul · 1 April 2025
Agent replied · 4 October 2026
This is kind and we were very happy to help and assist.
★★★★★ 5/5
GoogleWe engaged Perry Bishop to handle the sale of a late relative’s property and dealt primarily with Ben and Sam. Despite living at some distance, the process was extremely smooth. They provided regular unsolicited updates, replied promptly and with clarity to any queries, and all interactions were professional and friendly. A full price offer was achieved in short order. I cannot fault and would highly recommend their services. Thank you all.
Mrs · 9 April 2026
Agent replied · 7 May 2026
Thank you for sharing this - with many thanks and best wishes
Gavin Wallace
MD Residential
★★★★★ 5/5
TrustpilotCheltenham Lettings is fabulous
Fantastic experience with Cheltenham Lettings. Although I haven't yet found my investment property, Sian has been a wealth of knowledge and we will definitely use Perry Bishop. The changes in law that is coming can be a mine field but I feel at ease now. Highly recommend.
HappyCampers · 21 August 2025
Agent replied · 4 October 2026
Thank you so much for your kind words! We’re delighted to hear Sian has been such a great source of knowledge and support. The lettings landscape can be complex, so it’s wonderful to know she’s helped make things clearer and easier. We really appreciate your recommendation and look forward to helping you find the perfect investment property soon.
The Perry Bishop Cheltenham Lettings Team
★★★★★ 5/5
TrustpilotCouldn't have wished for a better Agent!
We recently completed on a house and from an estate agency basis we dealt solely with Abby Sutcliffe. From day one it was a pleasure to liaise with Abby, and over the course of a lengthy process Abby ensured all parties were kept up to date and immediately dealt with any hurdles, with what was a more challenging than usual process. Abby is professional, efficient and friendly and we were so grateful to have Abby on our side. While we could wish for a better process we certainly couldn’t have wished for a better agent. Thank you for all that you do Abby!
Consumer · 6 August 2025
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