Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a great experience with Perry Bishop both as a tenant and later as a buyer. Throughout both journeys, the team were professional, responsive and easy to deal with.
As a tenant, Jeff Emerson was always quick to respond to any issues and resolved them efficiently. The checkout process was also incredibly smooth, with my deposit returned just 72 hours after I moved out.
When buying my home, I was fortunate to have Sam Smith as the Sales Progressor. She couldn't have been more helpful especially during a few challenging points in the process. Sam was professional, proactive and always on hand to answer my questions and keep things moving. Her support and positive approach made a real difference.
I'd happily recommend Perry Bishop to anyone looking to rent or buy a home.
Ailsa · 3 August 2026
Agent replied · 3 August 2026
Thank you so much Ailsa! As a tenant you were an absolute dream, we wish you all the best in your new home and if you ever need an anything you know where we are.
From all the team at Cheltenham Perry Bishop
★★★★★ 5/5
GoogleI can’t recommend Abby Sutcliffe highly enough. She worked incredibly hard to sell our property and put so much time, effort, and dedication into the whole process.
Abby kept us fully informed every step of the way, always keeping us up to date with what was happening and making sure we knew exactly where things stood. Her communication was excellent, and nothing ever seemed too much trouble.
Thank you, Abby, for all your hard work and professionalism. It was a pleasure working with you, and we really appreciate everything you did for us.
G · 23 July 2026
Agent replied · 19 July 2026
With many thanks - such great feedback that we really appreciate.
Abby is so passionate about what she does and we are delighted when we receive feedback like this.
Thank you for taking the time to share this.
Best wishes
Gavin Wallace
MD Residential
Estate agents Cheltenham
★★★★★ 5/5
GoogleAbby handled our sale and was totally professional from start to finish. She advised us on all aspects of the sale including asking price, sales particulars and viewings.
Despite a relatively slow market, we had several viewings and three offers, one of which we accepted. Abby kept us well informed throughout the process and liaised well with ourselves, the buyer and both party’s solicitors and worked hard to maintain the momentum.
We were extremely satisfied with the service provided and would not hesitate to recommend Abby and Perry Bishop.
Trevor · 9 July 2026
Agent replied · 10 July 2026
Many thanks Trevor - Abby is a terrific agent and so passionate to help and make a difference.
Delighted to hear all went well.
Best wishes
Gavin Wallace
MD Residential
★★★★★ 5/5
TrustpilotPerry Bishop - Faringdon
All of the team at Perry Bishop - Faringdon were great. From getting our property listed to the after sales service, they were always available on the phone or email. It didn't matter who you spoke to in the office, they were all up to date with our file which was very impressive.
Despite our buyer's solicitor being worse than useless, Michelle was always on the case doing her best to push things along.
Would definitely recommend them if you're selling in the area.
Mr · 23 June 2026
Agent replied · 8 July 2026
Thank you very much for sharing your experience with us. Phillip Bishop MD.
★★★★★ 5/5
GoogleI was very impressed with the service provided by Perry Bishop's Cheltenham office when selling my property recently. From the very beginning I had every confidence in Ben, Sam and the team, that they were doing their best for me, from valuation through to marketing and finally getting the sale through satisfactorily. It wasn't the most straightforward sale but they provided good advice and support and kept me informed of any developments in a timely manner. I would thoroughly recommend them.
Matt · 9 June 2026
Agent replied · 30 May 2026
Thank you Matt - very kind and much appreciated.
Best wishes
Phillip Bishop
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. The initial consultation with Harriet was so professional. Our house isn't easily comparable with others, but the valuation work was really well researched. She was really honest about the positives and negatives of living where we do and helped us have a realistic view on timescales. The marketing and pricing strategy worked out really well and we got 99% of the price we jointly agreed was our target.
The chain was long and, sadly, broke down, but quickly reformed. Again, Harriet gave us great advice but always gave us the decision making power.
Michele, who handles the post - offer process, was brilliant too. Fortnightly updates as a minimum and realism about how long it would take. She was definitely motivating people along the chain to make it all happen.
I would definitely use them again.
Andrew · 7 March 2026
Agent replied · 8 July 2026
Thank you for your feedback. Philip Bishop Managing Director.
★★★★★ 5/5
GoogleWe have just completed our house sale and it's been a great pleasure using Perry Bishop with Abby Sutcliffe advising us and Neil and team supporting. We changed estate agents to Perry Bishop after 12 months and then quickly achieved the full asking price and completed.
It must further be said Abby recommended a great local solicitor ( the previous estate agent used one in another county !!!).
Well done Perry Bishop, selling a house in not as straight forward as when we bought it 30 years ago, but the process was smoothly and enthusiastically driven along.
John K
John · 16 February 2026
Agent replied · 24 March 2026
Thank you John - we are delighted to be working with Abby who cares to make a difference for her clients and has huge tenacity to get her clients moved.
We appreciate the great feedback and also thank you for asking us to help.
With best wishes
Gavin Wallace
MD Residential
★★★★★ 5/5
GoogleWe used Abigail Sutcliffe for our house sale after talking to a couple of estate agents in Cheltenham. We got the impression that Abby would go the extra mile to achieve our sale. Abby did a great job to find our buyer and manage the process through. This included communication with all levels of the chain, including having a good relationship with the agent we were buying from. All of this helped greatly with the sale process. Abby was also available at any time on any day: early mornings, evenings, weekends - nothing was too much trouble. Due to us having rather specific purchase requirements and being concerned it was going to take a long time to find the right property for us, we chose to sell our own property with discreet marketing, i.e. not on Rightmove etc. Abby used her contacts well, finding the right buyer and managed expectations with them well.
I would definitely recommend Abby.
Ian · 16 February 2026
Agent replied · 24 March 2026
Thank you Ian for sharing so
much detail - Abigail is a true professional and hard working agent that loves getting clients the right result and helping make such a difference.
With best wishes
Gavin Wallace
MD Residential
★★★★★ 5/5
TrustpilotPerry Bishop Cirencester
All of the staff at the Cirencester branch were very helpful during the purchase of my house. A friend of mine had also bought her house through them a year ago and couldn't speak more highly of them. I had a very similar experience. I probably asked for many more viewings than the average person but they were always very patient and happy to accommodate me. Jade and Helen were especially helpful during the later stages of the purchase, for which I'm very grateful.
Cleo · 17 September 2026
★★★★★ 5/5
GoogleWe had a very positive experience selling our house through Perry Bishop, and enjoyed our communications with all the team, both during the viewing process and, once we got our buyer, through to completion of the sale. Thank you to you all, and particularly Sam for her support through the bumps in the road!
Elizabeth · 20 July 2026
Agent replied · 21 July 2026
Thank you Elizabeth!
Kind regards
Ben and Team Cheltenham
★★★★★ 5/5
TrustpilotWe had a great experience with Perry…
We had a great experience with Perry Bishop from start to finish. After viewing a handful of properties with them, we eventually found the one we fell in love with and had our offer accepted.
Sam was our main point of contact throughout and was fantastic, always friendly, patient and helpful. Communication was excellent and she regularly chased for information across the whole chain, kept us updated and helped keep everything moving.
We’re now in a home we absolutely love and are really grateful to Sam and the Perry Bishop team for helping us get here. We’d happily recommend them!
Mr · 24 August 2026
★★★★★ 5/5
TrustpilotExcellent service from Perry Bishop
Excellent service from Perry Bishop. A huge thank you to Jade, our Case Manager, for her professionalism, clear communication, and constant support throughout the process. Liv was also incredibly helpful and efficient. They both made a stressful experience much easier, and we wouldn’t hesitate to recommend Perry Bishop to others. Thank you again! Irina
Irina · 16 June 2026
Agent replied · 8 July 2026
Thanyou very muc Irina for sharing. Phillip Bishop, MD.
★★★★★ 5/5
TrustpilotI can’t recommend Perry Bishop highly…
I can’t recommend Perry Bishop highly enough especially Lucy James, who was absolutely
outstanding from start to finish. Lucy was professional, approachable, and extremely
knowledgeable about house prices and the local market.
What really stood out was her incredible aftercare she was always available on the phone, ready to
offer advice and support whenever needed. Her guidance on how to push the sale through
efficiently made the whole process smooth and stress-free.
I genuinely wouldn’t trust a house sale with anyone else apart from Lucy and her fantastic team.
Thank you so much, Lucy and everyone at Perry Bishop, for going above and beyond!
Adam · 5 November 2025
Agent replied · 11 May 2026
Thank you Adam - we are very proud and grateful of our teams and all that they do. I appreciate you taking the time to share this.
★★★★★ 5/5
TrustpilotI can’t recommend Abby Sutcliffe highly…
I can’t recommend Abby Sutcliffe highly enough. She worked incredibly hard to sell our property and put so much time, effort, and dedication into the whole process.
Abby kept us fully informed every step of the way, always keeping us up to date with what was happening and making sure we knew exactly where things stood. Her communication was excellent, and nothing ever seemed too much trouble.
Thank you, Abby, for all your hard work and professionalism. It was a pleasure working with you, and we really appreciate everything you did for us.
Geoffrey · 18 July 2026
★★★★★ 5/5
TrustpilotAbby at Perry Bishop
Abby handled our sale and was totally professional from start to finish. She advised us on all aspects of the sale including asking price, sales particulars and viewings.
Despite a relatively slow market, we had several viewings and three offers, one of which we accepted. Abby kept us well informed throughout the process and liaised well with ourselves, the buyer and both party’s solicitors and worked hard to maintain the momentum.
We were extremely satisfied with the service provided and would not hesitate to recommend Abby and Perry Bishop.
Trevor · 9 July 2026
★★★★★ 5/5
TrustpilotI cannot fault Perry Bishop's…
I cannot fault Perry Bishop's assistance with purchasing our property. Phone calls and emails were always answered promptly, any and all information requested was provided, and interim visits to the house were arranged as and when required. Jade was great in prompting our solicitors towards reaching completion, and has been more than helpful in sorting out any issues before and after. Highly recommended.
Simon · 13 March 2026
Agent replied · 9 October 2026
Thank you Simon, its lovely to read when the difference we make is acknowledged. Best Wishes, Philip Bishop.
★★★★★ 5/5
TrustpilotI recently purchased a house through…
I recently purchased a house through Perry Bishop, and I couldn't be happier with the service I received. Communication was excellent throughout the entire process, and the team was always quick to answer any questions I had. Everything was handled efficiently, making what can often be a stressful experience feel smooth and straightforward. I would wholeheartedly recommend Perry Bishop to anyone looking to buy or sell a property. Thank you for making the process so easy!
David · 29 July 2026
★★★★★ 5/5
GoogleAbsolutely fantastic agents! As a conveyancer, I have had the pleasure of dealing with Abby Sutcliffe on multiple transactions now and it really is a pleasure. Abby is so friendly, approachable, proactive and professional, nothing is too much trouble. Without her support on some of our matters, we definitely wouldn’t have got them over the line as quickly. Abby really is the ideal agent to have in your corner, as both a buyer or a seller.
It’s always lovely to work closely with Abby and I look forward to continuing to do so on our current and future matters. Thank you so much again Abby, you really are a gem!
Sophie · 6 October 2025
Agent replied · 8 May 2026
Wow Sophie - Abby will be thrilled , this is such a terrific and kind review.
She is a brilliant agent and cares so much about making a difference - we are very pleased to be working together.
Many thanks Sophie
Kind regards
Gavin Wallace
MD Residential
★★★★★ 5/5
GoogleSiân at Perry Bishop Cheltenham has been absolutely fantastic in helping us find tenants for two of our properties. From start to finish, she was helpful, informative, and incredibly professional. Her communication was spot-on throughout, keeping us updated at every stage and offering clear advice whenever we needed it. The whole process felt smooth and stress-free thanks to her attention to detail and expert knowledge. We wouldn’t hesitate to recommend Siân and the team at Perry Bishop, a brilliant service from start to finish!
Vindex · 6 October 2025
Agent replied · 8 May 2026
This is very kind , Sian is a tremendous asset to us and we are grateful that she is our Lettings MD , as you will have seen she is very passionate and knowledgable about what she does.
Kind regards
Phillip Bishop
Company MD
★★★★★ 4/5
TrustpilotI would like to sincerely thank Michelle Murphy
I would like to sincerely thank Michelle Murphy at Perry Bishop for her support, kindness, and quick responses throughout my buying journey. Michelle was always extremely helpful, answering all my questions within days and keeping me informed at every stage, which I truly appreciated.
That said, I do have mixed feelings about the overall experience. The seller accepted our offer in mid-March, and by the end of May both my solicitor and I were ready to exchange. However, the process extended until late August, and when we were finally ready to complete, my solicitor’s firm was unfortunately intervened. This caused further delays, though in the end I only took one week extra to complete from the originally agreed date after the intervention.
During this period, I went through a lot of stress and panic, particularly as I had already paid my deposit to the solicitor. Thankfully, I did receive my deposit back before completion, and everything was sorted in the end. I do not place blame on Perry Bishop for these circumstances, but I do feel that if the agents had been a little more assertive or clearer about timeframes with the seller, it might have reduced the stress and uncertainty I experienced.
As a first-time buyer, I have certainly experienced the worst in this process, but I am grateful that Michelle ensured information was passed on to me promptly and always before any deadlines. For that reason, I would still recommend Perry Bishop, with the advice to give clear deadlines to sellers early on.
Pavana · 29 September 2025
Agent replied · 11 May 2026
Thank you Pavana for the detailed feedback and kind comments about Michelle’s work and support - she is a terrific asset to us who enjoys making a difference. The conveyance system simply is not good enough and we are working with the industry to see how this can be improved - it really shouldn’t be this challenging and stressful. I do hope you are now enjoying your home and wish you well. Kind regards Phillip Bishop
★★★★★ 5/5
GoogleHad a great experience with Ben and Sam at Perry Bishop when purchasing a house.
Ben was very friendly and professional and made the process straightforward.
Again Sam was very friendly and approachable - she gave frequent updates keeping me in the loop. She was a pleasure throughout.
Thanks to them and the whole team!
Fred · 9 April 2026
Agent replied · 7 May 2026
With thanks Fred and best wishes from all of us at Perry Bishop
★★★★★ 4/5
TrustpilotProperty purchased
After a lengthy while waiting for everything to fall in line we finally got the completion of our property in December. Perry and Bishop were brilliant and keeping us informed of what was occurring as the sale progressed with weekly updates/ developments. Michelle was our contact for this and she did a great job. Thank you very much.
Ed · 16 February 2026
Agent replied · 11 May 2026
Thank you for taking the time to leave such a lovely review. We know that property transactions can sometimes take longer than expected, so we’re delighted to hear that you felt well supported and informed throughout the process. Michelle will be especially pleased to read your kind comments, keeping our clients updated and supported at every stage is something we pride ourselves on.
Thank you again for choosing Perry Bishop, and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotGreat team!
The team at Perry Bishop have be fantastic from the start of the process to the end. Harriet was great in market and valuing the property and Michelle was very helpful and efficient in progressing with the sale until completion. I would highly recommend Perry Bishop when it comes ti selling your property. Thanks everyone!
Terri · 10 March 2026
Agent replied · 8 July 2026
Thank you for sharing this - with many thanks and best wishes. Gavin Wallace MD Residential
★★★★★ 5/5
TrustpilotBrilliant Service From The Cirencester Team
Excellent communication between the branch and customer at all times from the Cirencester branch. Our lettings negotiator was quick to inform us of any updates.
Emily was incredibly professional and accommodating for our needs. She was to get ahold of and provided a ‘no nonsense approach’ to getting the amazing property that we have. Couldn’t thank her enough for her efforts.
I wholly endorse the Cirencester branch for their professionalism and commitment to customer needs.
Toby · 2 September 2025
Agent replied · 4 October 2026
Thank you for your lovely feedback. Perry Bishop.
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