Trusted Agent profile · Cheltenham
★★★★★
499 reviews across 2 platforms
Coombe Hill, Cheltenham, GL19 4BD
Bovis Homes Cotswolds's office in Cheltenham, at Coombe Hill, is rated 2.3 out of 5 across 499 reviews on two platforms, including 3 Google reviews rated 5.0.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
1/5
TrustpilotBad project of the roof
Bad project of the roof.House with gutter behind the wall. The roof is leaking after 7 years and my neighbours have problem after 4 years. I am realy disappointed for a house worth around 300k. Warranty nhbc I need wait 5 weeks for inspections.
1/5
TrustpilotAvoid Avoid Avoid!!!
Avoid Avoid Avoid!!!Avoid these at all costs. Appalling builders and customer care. Bodge up builders, we have had a never ending list of problems including, over priced house, boiler connected incorrectly, holes in brickwork/ missing mortar, water leaking through ceiling from under bath, front door warped, this list goes on.Cretinous con artists, liars and bodge up builders.Avoid Avoid Avoid!
1/5
TrustpilotBovis buyers beware
I would suggest anyone buying a Bovis/Vistry home to invest in a professional snagging report on completion. We haven’t had the best of experiences but it Is their Customer Care that leaves a lot to be desired. Lack of communication, over promising & under delivering & a serious lack of ownership of issues in our home. Dreadful.
1/5
TrustpilotHave my house 4 years ago and since day…
Have my house 4 years ago and since day one, keys given and still building around me. Had a little flood, garden problems, not storage compare to the papers. flooring getting really bad since we moved, paid lots already to fix so many things. Should be a forever home but will take lots to fix they done wrong
1/5
TrustpilotMost underhanded evil people
Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way
1/5
TrustpilotAfter 2+ years
After 2+ years, they are still continuing to wreck the lives of myself and my family, with their lack of ability to to own up to pile of crap they sold us for a third of a million pounds, that has been deemed uninhabitable and worthless. Dream home more like nightmare house.Biggest mistake of my life, don't let it be yours too!!!
5/5
TrustpilotBOVIS HOME
I have just bought and moved into a new build house on Minerva Heights in Chichester, West Sussex. The property is excellent quality 3 bedroomed detached house. The Aftersales support from Bovis has been excellent. I had no major problems with my house. I recommend anyone to buy a Bovis House.
1/5
TrustpilotLiars and Scam Artists
Bovis Homes have lied to me, misled me and been the worst company I have ever dealt with. They have missold me a Leasehold on a HOUES!! They never respond to my complaints. They are rude and 12 months since "buying" my house they have been useless. To date I am still awaiting a response to my complaint to them!
1/5
TrustpilotThe worst customer service we have ever…
The worst customer service we have ever experienced. From our whole kitchen flooding to a leak coming through in the living room and not being fixed for months, our experience with Bovis has been horrendous - do not buy!!
5/5
TrustpilotOverall I recommend
The sales process was particularly seamless particularly after the pandemic. Helpful sales team and even better after sales care. All the minor issues I reported were taken care of in good time and where not immediately available , I was kept in communication all the time till it came. Would be using them again when buying again.
1/5
TrustpilotOfferd me a deal on new flat in…
Offerd me a deal on new flat in Alphington exeter devon in March 2023 then put the price higher in September 2023 and very rude about it I am furious with their lazy management
1/5
TrustpilotCowboy outfit.
Cowboy outfit.The appalling build quality, cheap materials and shoddy workmanship is "surpassed" only by the most appalling, dismissive, inept after sales service you could imagine.
1/5
TrustpilotThank God for Trustpilot
We tried to book a viewing for one of their properties just to be told by their customer service...that we needed to qualify for something that even they could not explain...We thought that 400K would qualify but infact we were wrong....And that it's when we looked at their reviews...COLLISION AVOIDED!THANKS EVERYONE.
1/5
TrustpilotIf I could assign 0 stars I would
If I could assign 0 star I would. Essentially, it appears to be borderline criminal activity - obtaining monies by deception. Its been 3 years now, deposit paid, upgrades paid, they pulled the sale without telling me, and sold to another buyer whilst the house was still reserved to me, and refused to refund any of my money.
1/5
TrustpilotBovis are full of empty promises
Bovis are full of promises until they have your hard earned cash, and then just bale out and leave you to worry about how to put right their massive faux pas! Would we buy a new Bovis home again?? I would rather lick broken glass off the M5 during the rush hour - at least it's a quicker death!
1/5
TrustpilotA total nightmare
A total nightmare. there is not a one thing that is right with our three story house. We have been in for over a year, had to move out already twice just to come back to the house and find out it was treated by contractors with disrespect. the quality of the houses built by Bovis is shockingly bad.
5/5
GoogleThe team at Bovis are so lovely and the development is looking fantastic so far. Can't wait to move in :)
1/5
TrustpilotDo not buy a Bovis
Do not buy. Poor workmanship. Years worth of snags. Do not waste your money with these complete fools. Lack of quality in my bovis new build. Will be buying off another builder next.
1/5
TrustpilotGhastly obnoxious builder-stay away or get burnt
This company's CEO will be in jail soon-the officers of the company tried to bribe us to offer positive feedback in the HBF/ NHBC survey which we refused. Their star ratings are abysmally low and this metric sets the criteria for customers buying from a particular builder. The matter is being escalated to the Serious Fraud Office.
1/5
TrustpilotBovis Homes. Worst company ever.
Totally awful. Unfinished house. Major problems like multiple floods. Moved out twice into temporary accommodation for them to fix. 2.5 years of fighting with customer service to get it all sorted and that was after being forced to pay for surveyors and structural engineer etc. Unethical immoral company who really don't give two hoots about their customers.
1/5
TrustpilotAvoid Bovis now Vistry at all costs
Houses basically fall apart.
1/5
TrustpilotOne star is too good for this company
One star is too good for this company, the quality of the work is so poor it makes me challenge if this was done by qualified works, I don’t think so. So when contacting customer services I get no where what a surprise. If your thinking of buying a Bovis Home check every thing
2/5
TrustpilotBought a Bovis home 18-months ago
Bought a Bovis home 18-months ago. Still waiting on my snagging list to be completed and the promised landscaping in front of my property has not even been started, even though I was told it would have been done before Christmas last year. On a positive note it is a lovely location and neighbours are great.
1/5
TrustpilotUneducated and disrespectful
Most of them are uneducated and very disrespectful! They will scam you as they scammed us and others. Read their reviews and think 10 times before purchasing with this company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
